Manhattan Shade & Glass

★★★★☆
  • 14 East 38th Street 5th Floor

    New York, NY 10016

    Map & Directions
  • 212-288-5616

About Manhattan Shade & Glass

Categories
  • Home & Garden
  • Window Treatments
  • Shutters
  • Home Design
  • Glass Work
Details
  • Mirrors
Hours
M-F 8:30am-5pm, Sa-Su Closed (Closed: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the Day After Thanksgiving, and Christmas.)
Emails
  • service@manhattanshade.com
  • sales@manhattanshade.com
Payment Options
  • American Express
  • Discover
  • MasterCard
  • Visa
  • Check
  • Invoice

Professional Services

Professional Services
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Products and Services

Our Products

    Our Services

      3.8148 27
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      .

      MS&G did a fine job of installing multiple shades throughout our apartment. Consultation, design and installation went very well, similar to experiences of other Reviewers, so we will back-up the other reviews. Everyone we dealt with was

      3
      ★★★★★

      MS&G did a fine job of installing multiple shades throughout our apartment. Consultation, design and installation went very well, similar to experiences of other Reviewers, so we will back-up the other reviews. Everyone we dealt with was

      .

      The team at MS&G were very nice and accomodating! They worked with me every step of the way in achieving beautiful custom curtains for my studio apartment!! The team did not mind that I visited them several times until I got just what I

      3
      ★★★★★

      The team at MS&G were very nice and accomodating! They worked with me every step of the way in achieving beautiful custom curtains for my studio apartment!! The team did not mind that I visited them several times until I got just what I

      .

      I have worked with Manhattan Shade & Glass for at least the last 6-8 years. They have made blinds for several of our rooms and even restored an antique mirror. While the quality of their work is good, their prices are excessive and their customer service is, well, honestly RUDE, RUDE, RUDE. Honestly, it's such a stereotype of the NY obnoxious attitude it would be funny if you didn't actually have to deal with it.

      3
      ★★★☆☆

      I have worked with Manhattan Shade & Glass for at least the last 6-8 years. They have made blinds for several of our rooms and even restored an antique mirror. While the quality of their work is good, their prices are excessive and their customer service is, well, honestly RUDE, RUDE, RUDE. Honestly, it's such a stereotype of the NY obnoxious attitude it would be funny if you didn't actually have to deal with it.

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      .

      I've used Manhattan Shade & Glass a lot over the last 4 yrs, they installed window shades in 5 rooms and made Roman shades for 2 bedrooms. While the quality of the finished product is very good, the customer service leaves a lot to be desired. They have a unique knack of not following through, regardless of who you talk to. They don't call to tell you your order is ready to be installed, you will wait many weeks to get something repaired (and they will never call you to tell you it's done unless you call them first to finjd out what the heck is going on?). I wish there was another game in town, but there isn't much in my neighborhood. If there was, I'd bolt in a minute. They should seriously spend some time on customer service.

      2
      ★★☆☆☆

      I've used Manhattan Shade & Glass a lot over the last 4 yrs, they installed window shades in 5 rooms and made Roman shades for 2 bedrooms. While the quality of the finished product is very good, the customer service leaves a lot to be desired. They have a unique knack of not following through, regardless of who you talk to. They don't call to tell you your order is ready to be installed, you will wait many weeks to get something repaired (and they will never call you to tell you it's done unless you call them first to finjd out what the heck is going on?). I wish there was another game in town, but there isn't much in my neighborhood. If there was, I'd bolt in a minute. They should seriously spend some time on customer service.

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      .

      they have a wonderful team to help everything go smoothly. their library of fabrics are endless along with design ideas. I used them for every room in my house, and I have a lot of rooms!!! I would recommend them to anyone!!!

      2
      ★★★★★

      they have a wonderful team to help everything go smoothly. their library of fabrics are endless along with design ideas. I used them for every room in my house, and I have a lot of rooms!!! I would recommend them to anyone!!!

      Pros: most creative and extensive collection of ideas and fabrics.

      Cons: none! It can be a bit pricy, but you get what you pay for!

      .

      We have been clients of MS&G for 30 years and still feel they are the best in their business. We have used their services for window treatments, mirrors and shower doors and have alway felt their workmanship and employees were tops. I don 't plan on moving in the near future, but if I do, MS&G will be the first company to be called.

      2
      ★★★★★

      We have been clients of MS&G for 30 years and still feel they are the best in their business. We have used their services for window treatments, mirrors and shower doors and have alway felt their workmanship and employees were tops. I don 't plan on moving in the near future, but if I do, MS&G will be the first company to be called.

      Pros: professional,talented and great customer service

      Cons: none

      .

      Every step of the process was a terrific experience, culminating in receiving the finished work from MS&G. The attention to detail was impressive, and we felt they over-delivered on our expectations. We get so many compliments about our home, and I am so pleased to recommend MS&G.

      2
      ★★★★★

      Every step of the process was a terrific experience, culminating in receiving the finished work from MS&G. The attention to detail was impressive, and we felt they over-delivered on our expectations. We get so many compliments about our home, and I am so pleased to recommend MS&G.

      Pros: MS&G has talented professionals who deliver quality & style

      Cons: I hate leaving my house, it looks so beautiful.

      .

      The best glass and shade shop in New York! I have been dealing with the firm for over 20 years and have never been disappointed!

      2
      ★★★★★

      The best glass and shade shop in New York! I have been dealing with the firm for over 20 years and have never been disappointed!

      Pros: Best glass and shades, great to deal with.

      Cons: none

      .

      My experience with the people at MS&G has always been wonderful from start to finish. The staff are true professionals and I enjoyed the personal attention I see they give to all their customers. It's rare these days to find a family business that has been around for 3 generations but quality people and products make it no secret why they are still regarded as the best in the business.
      I can't wait to do my next project with them!

      2
      ★★★★★

      My experience with the people at MS&G has always been wonderful from start to finish. The staff are true professionals and I enjoyed the personal attention I see they give to all their customers. It's rare these days to find a family business that has been around for 3 generations but quality people and products make it no secret why they are still regarded as the best in the business.
      I can't wait to do my next project with them!

      Pros: true professionals who care about doing quality work

      Cons: none that I can think of

      .

      I've used MS&G for window treatments as well as glass table coverings numerous times and have always been extremely happy with their product and professionalism. From their flawless and expert installation to their follow up telephone call, it is clear why MS&G has been around for 3 generations. Their attention to detail - not just in their product - but right down to their delivery men wearing shoe coverings into my home - is not to be surpassed.

      2
      ★★★★★

      I've used MS&G for window treatments as well as glass table coverings numerous times and have always been extremely happy with their product and professionalism. From their flawless and expert installation to their follow up telephone call, it is clear why MS&G has been around for 3 generations. Their attention to detail - not just in their product - but right down to their delivery men wearing shoe coverings into my home - is not to be surpassed.

      Pros: beautiful product-utmost professionalism

      Cons: none

      .

      As an interior designer for almost 15 years, I know good quality when I see it. MS&G has the best products and services; they always make me look professional. The quality of my supplier is always reflected in my work, and that is why I always use MS&G. I choose to work with the best of the best and they always produce the best results.

      2
      ★★★★★

      As an interior designer for almost 15 years, I know good quality when I see it. MS&G has the best products and services; they always make me look professional. The quality of my supplier is always reflected in my work, and that is why I always use MS&G. I choose to work with the best of the best and they always produce the best results.

      Pros: Personal Attention

      Cons: None

      .

      I had done a decorating job off of union square and had MS&G do the window treatments and ceiling mounted shower track.Everything went very smoothly and professionally.Andre ,the installer, was very knowledgable about his craft and very punctual.Unfortunetely for me the contractor had another company do the mirror work which did not turn out well.I would highly recommend MS&G to do ALL of your decorating service needs from curtain/upholstery to your glass/mirror work.One stop shopping works for me.

      2
      ★★★★★

      I had done a decorating job off of union square and had MS&G do the window treatments and ceiling mounted shower track.Everything went very smoothly and professionally.Andre ,the installer, was very knowledgable about his craft and very punctual.Unfortunetely for me the contractor had another company do the mirror work which did not turn out well.I would highly recommend MS&G to do ALL of your decorating service needs from curtain/upholstery to your glass/mirror work.One stop shopping works for me.

      Pros: very professional service,wonderful new products

      Cons: none

      .

      after not needing anything in home furnishings for 10 years, we recently moved to a new apartment and asked MS&G to help us with the minor details of redecorating a rental. They were just as knowledgeable and helpful as we remembered and were just as willing to do the small job as well as the big ones. By expanding into so many new fashion areas, they were equipped to handle all of our needs and did so promptly and professionally

      2
      ★★★★★

      after not needing anything in home furnishings for 10 years, we recently moved to a new apartment and asked MS&G to help us with the minor details of redecorating a rental. They were just as knowledgeable and helpful as we remembered and were just as willing to do the small job as well as the big ones. By expanding into so many new fashion areas, they were equipped to handle all of our needs and did so promptly and professionally

      Pros: still going strong after all these years

      Cons: can't think of any

      .

      For them to grow and be competitive as a company,I highly recommend improving customer service.
      We're in times where this is #1 and good customer service is where most companies are heading.

      _
      -The Future

      3
      ★★★☆☆

      For them to grow and be competitive as a company,I highly recommend improving customer service.
      We're in times where this is #1 and good customer service is where most companies are heading.

      _
      -The Future

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      .

      We had the most pleasant experience dealing with Manhattan Shade & Glass Co.. They are a great company and everybody followed-through immediately. Everybody was very professional, from Merrill to Alon who came to measure the space, to Luis' and his conscientious and meticulous installation. Great customer service and we will be most happy to recommend your Manhattan Shades to our colleagues and clients.

      2
      ★★★★★

      We had the most pleasant experience dealing with Manhattan Shade & Glass Co.. They are a great company and everybody followed-through immediately. Everybody was very professional, from Merrill to Alon who came to measure the space, to Luis' and his conscientious and meticulous installation. Great customer service and we will be most happy to recommend your Manhattan Shades to our colleagues and clients.

      Pros: Professionalism, great customer service, amazing product

      Cons: None

      .

      Unfortunately I had Manhattan Shade and Glass install my electric skylight shade. I have had no problems with the shade for 11 years. Then it broke. I called, asked for service and the same installer came over to 'fix' the problem. However, all he could do was assess the problem, tell me what was wrong and let me know that he would have the company order the parts and contact me to do the actual service. No word from the company for over a week. I call another company and they tell me they can't fix another company's installation. So I call MS&G and they tell me that I need to make a downpayment for the parts to be ordered and the service to be scheduled. So I do, and wonder why didn't they call me to get the ball rolling in the first place. 1 month passes and nothing. I call again. No parts yet, but we'll call you when they come in to schedule the service. Another month passes and I get an email asking if we can schedule the service in 8 days. The date doesn't work for me, but of course, they have no other dates available. Their service SUCKS.

      0
      ★☆☆☆☆

      Unfortunately I had Manhattan Shade and Glass install my electric skylight shade. I have had no problems with the shade for 11 years. Then it broke. I called, asked for service and the same installer came over to 'fix' the problem. However, all he could do was assess the problem, tell me what was wrong and let me know that he would have the company order the parts and contact me to do the actual service. No word from the company for over a week. I call another company and they tell me they can't fix another company's installation. So I call MS&G and they tell me that I need to make a downpayment for the parts to be ordered and the service to be scheduled. So I do, and wonder why didn't they call me to get the ball rolling in the first place. 1 month passes and nothing. I call again. No parts yet, but we'll call you when they come in to schedule the service. Another month passes and I get an email asking if we can schedule the service in 8 days. The date doesn't work for me, but of course, they have no other dates available. Their service SUCKS.

      Pros: Good products

      Cons: Bad/TERRIBLE service

      .

      We had the good fortune of having Manhattan Shade and Glass aid in decorating the addition we had built on to our house....from the start we knew our selection of MS&G was the correct choice for us. The showroom staff spent countless hours helping us choose, from a vast array, our fabrics and design incorporating our suggestions and needs to the final selections. Customer service personnel couldn't have been more efficient and truly exceeded our expectations....a great deal of credit goes to Mitchell Schulman and the installation department as everything had been measured to a T and the installers were sheer perfection...I would not hesitate to recommend this company to those who seek complete satisfaction. Not one minute detail was overlooked.

      2
      ★★★★★

      We had the good fortune of having Manhattan Shade and Glass aid in decorating the addition we had built on to our house....from the start we knew our selection of MS&G was the correct choice for us. The showroom staff spent countless hours helping us choose, from a vast array, our fabrics and design incorporating our suggestions and needs to the final selections. Customer service personnel couldn't have been more efficient and truly exceeded our expectations....a great deal of credit goes to Mitchell Schulman and the installation department as everything had been measured to a T and the installers were sheer perfection...I would not hesitate to recommend this company to those who seek complete satisfaction. Not one minute detail was overlooked.

      .

      As a design professional, I have worked with Manhattan Shade & Glass on at least 4 different projects and have had very good experiences with them. The projects have included back-painted glass backsplashes and table tops, UV film for windows, and a great number of window treatments. They're generous with samples; their paperwork is good; their advice is beneficial; and their installers are excellent. And most significantly, my clients have also been very pleased with both their products and services. I've just never had any problems with them.

      2
      ★★★★★

      As a design professional, I have worked with Manhattan Shade & Glass on at least 4 different projects and have had very good experiences with them. The projects have included back-painted glass backsplashes and table tops, UV film for windows, and a great number of window treatments. They're generous with samples; their paperwork is good; their advice is beneficial; and their installers are excellent. And most significantly, my clients have also been very pleased with both their products and services. I've just never had any problems with them.

      .

      I work in a busy design firm with lots of things going on and Client's that want things yesterday. I have found Manhattan Shade to be very reliable and accommodating. My favorite installer is Tommy, neat, quick and efficient. Merrill is organized and knowledgable and Mitch really goes the distance. In the world of service Manhattan Shade is right up there - product, workmanship coupled with the right attiturde to get the work done and make a Client happy.

      2
      ★★★★★

      I work in a busy design firm with lots of things going on and Client's that want things yesterday. I have found Manhattan Shade to be very reliable and accommodating. My favorite installer is Tommy, neat, quick and efficient. Merrill is organized and knowledgable and Mitch really goes the distance. In the world of service Manhattan Shade is right up there - product, workmanship coupled with the right attiturde to get the work done and make a Client happy.

      .

      They were somewhat shady. They lacked in people service and acted in inappropriate behavior at times, that would make one scream. Respect and trust were lost due to the chaos that went on with my shades. I heard great things from friends, but the experience was a great disappointment, and unfortunately I will not return.
      I just bought some $10 paper shades the other day, and they look pretty good on my windows.

      0
      ★☆☆☆☆

      They were somewhat shady. They lacked in people service and acted in inappropriate behavior at times, that would make one scream. Respect and trust were lost due to the chaos that went on with my shades. I heard great things from friends, but the experience was a great disappointment, and unfortunately I will not return.
      I just bought some $10 paper shades the other day, and they look pretty good on my windows.

      .

      Horrible experience. Things they could of explained in the beginning were explained after the fact.
      I don't understand how they work. My blinds have to be re-cut due to not being measured right the
      first time. Customer Service needs to be improved if they want return customers. I will never come back to this store after this uncomfortable, draining, brainwashing, dishonest experience.

      0
      ★☆☆☆☆

      Horrible experience. Things they could of explained in the beginning were explained after the fact.
      I don't understand how they work. My blinds have to be re-cut due to not being measured right the
      first time. Customer Service needs to be improved if they want return customers. I will never come back to this store after this uncomfortable, draining, brainwashing, dishonest experience.

      .

      I have 4000 dollars worth of shades sitting on the floor of my study. Manhattan Shade & Glass has come twice to install them and both times they discovered the curtains were cut incorrectly and do not fit my windows. Some one is supposed to come remeasure them today, but no one showed up (although I had to take the afternoon off work to wait for them).

      For the prices they charge, one would think that the people at Manhattan Shade and Glass would do at least a decent job. This has turned out to be EXTREMELY fustrating. I placed my order at the end of April, and it is now mid-October.

      0
      ★☆☆☆☆

      I have 4000 dollars worth of shades sitting on the floor of my study. Manhattan Shade & Glass has come twice to install them and both times they discovered the curtains were cut incorrectly and do not fit my windows. Some one is supposed to come remeasure them today, but no one showed up (although I had to take the afternoon off work to wait for them).

      For the prices they charge, one would think that the people at Manhattan Shade and Glass would do at least a decent job. This has turned out to be EXTREMELY fustrating. I placed my order at the end of April, and it is now mid-October.

      Pros: Nothing

      Cons: Expense, reliability and service

      .

      I ordered some Hunter Douglass blinds from them- specifically Leslie Ross at Manhattan Shade- which cost me close to $1,450. The same shades were a bit less expensive at Janovic Plaza but as per Ms. Ross, her client service would be superior to that of Janovic's. This was completely untrue. The blinds were terrible and did not keep out the light as promised. They took the blinds back and promised me a refund. It has been two weeks and I still have not seen a refund. I had to send two emails and make yet another call to Manhattan Shade and i was told that their bookkeper has been on vacation and the bookkeeper is the only one in the whole store who can credit accounts!!! That is the most ridiculous policy I have ever heard. Ms. Ross did not apologize and constantly put me on hold while I was in the middle of speaking. The manager then picked up and told me they only credit people twice a month and I would have my credit tomorrow. You can imagine my surprise at hearing that miraculously by tomorrrow I would get my credit. This whole experience was absolutely unforgiveable and the service, or lack thereof, was completely inept.

      0
      ★☆☆☆☆

      I ordered some Hunter Douglass blinds from them- specifically Leslie Ross at Manhattan Shade- which cost me close to $1,450. The same shades were a bit less expensive at Janovic Plaza but as per Ms. Ross, her client service would be superior to that of Janovic's. This was completely untrue. The blinds were terrible and did not keep out the light as promised. They took the blinds back and promised me a refund. It has been two weeks and I still have not seen a refund. I had to send two emails and make yet another call to Manhattan Shade and i was told that their bookkeper has been on vacation and the bookkeeper is the only one in the whole store who can credit accounts!!! That is the most ridiculous policy I have ever heard. Ms. Ross did not apologize and constantly put me on hold while I was in the middle of speaking. The manager then picked up and told me they only credit people twice a month and I would have my credit tomorrow. You can imagine my surprise at hearing that miraculously by tomorrrow I would get my credit. This whole experience was absolutely unforgiveable and the service, or lack thereof, was completely inept.

      Pros: none

      Cons: terrible customer service, refunds, when given, occur only twice a month

      .

      I absolutely love my window treatments that were designed and installed by Manhattan Shade and Glass. The Staff was a pleasure to work with from start to finish. They truly went the "extra mile" to ensure that I would love my shades and drapes. I highly reccomend them if you are looking for stunning window treatments that you will love.

      2
      ★★★★★

      I absolutely love my window treatments that were designed and installed by Manhattan Shade and Glass. The Staff was a pleasure to work with from start to finish. They truly went the "extra mile" to ensure that I would love my shades and drapes. I highly reccomend them if you are looking for stunning window treatments that you will love.

      Pros: Great Service, Design and Quality

      Cons: None

      .

      Initially I had a very poor experience with Manhattan Shade and Glass. However in the end they came through with strong customer service. Their ownership and management is very nice and was very helpful, however it took a while to get that great customer service.

      In a nutshell, I needed to have my blackout shades re-cut (my windows were replaced and now the shades did not fit). They came to measure and then re-cut the shades twice but they cut them wrong each time. Their sales people were initially very unfriendly and short. But after a couple of weeks I was contacted by one of the owners who was very nice and she told me they want to fix the situation in any way they can. They made my shades a priority, sent another person to remeasure and then got me new shades.

      So overall Manhattan Shade and Glass delivered a great product to me, however it would have been nice to have it done correctly the first time. Nonetheless they made it right by me and I am a satisfied customer.

      1
      ★★★☆☆

      Initially I had a very poor experience with Manhattan Shade and Glass. However in the end they came through with strong customer service. Their ownership and management is very nice and was very helpful, however it took a while to get that great customer service.

      In a nutshell, I needed to have my blackout shades re-cut (my windows were replaced and now the shades did not fit). They came to measure and then re-cut the shades twice but they cut them wrong each time. Their sales people were initially very unfriendly and short. But after a couple of weeks I was contacted by one of the owners who was very nice and she told me they want to fix the situation in any way they can. They made my shades a priority, sent another person to remeasure and then got me new shades.

      So overall Manhattan Shade and Glass delivered a great product to me, however it would have been nice to have it done correctly the first time. Nonetheless they made it right by me and I am a satisfied customer.

      Pros: Good Quality

      Cons: Sales People are difficult at times

      .

      Manahattan shade and class co works with a number of people on a number of windo treatment problems. They always have the answers to hard to figure out problems, such as if horizonatl or vertical blinds work best for your room or not. Also, make sure to check yout their custom mirrors and glasses.

      4
      ★★★★☆

      Manahattan shade and class co works with a number of people on a number of windo treatment problems. They always have the answers to hard to figure out problems, such as if horizonatl or vertical blinds work best for your room or not. Also, make sure to check yout their custom mirrors and glasses.

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      .

      No concern and respect for their customer satisfaction. Awful to work with... They do not answer phone inquiry politely and nicely.

      0
      ★☆☆☆☆

      No concern and respect for their customer satisfaction. Awful to work with... They do not answer phone inquiry politely and nicely.

      Message from Manhattan Shade & Glass

      We sell, fabricate, install and service a broad range of window treatments, glass and mirror products. Also, we specialize in motorizing and providing control systems for all types of window covering.

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