Ed Gwitt Plumbing & Heating

★★★☆☆

About Ed Gwitt Plumbing & Heating

Categories

Home Construction & Remodeling

Home Construction & Remodeling
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Mr. Gwitt installed a high-efficiency boiler in my home in Oct. 2006. He did an excellent installation job, and I was very pleased with his work. In Dec. 2009 the boiler failed to light; and had to be reset and restarted. A month later it again failed to light, so I called Mr. Gwitt for service. Mr. Gwitt supposedly "fixed" the problem with my boiler on 1/26/10; and I paid him $152.25. About three weeks later the boiler failed to light again. I called Mr. Gwitt. He again "fixed" it, on 2/23/10. A week later the boiler again failed to light. I again called Mr. Gwitt. He again "fixed" it on 3/03/10. When I arrived home form work on 3/03/10 the boiler was out, and could not be reset or restarted. I called Mr. Gwitt. He refused to come, even though it was too late by then to call another service professional. After a very cold night, with no heat, Mr. Gwitt came the next day and finally fixed my boiler. He then billed me for another three service calls. When I contacted him, he refused to reduce his bill; even though he didn't fix the problem with my boiler on his first three attempts.

2
★★☆☆☆

Mr. Gwitt installed a high-efficiency boiler in my home in Oct. 2006. He did an excellent installation job, and I was very pleased with his work. In Dec. 2009 the boiler failed to light; and had to be reset and restarted. A month later it again failed to light, so I called Mr. Gwitt for service. Mr. Gwitt supposedly "fixed" the problem with my boiler on 1/26/10; and I paid him $152.25. About three weeks later the boiler failed to light again. I called Mr. Gwitt. He again "fixed" it, on 2/23/10. A week later the boiler again failed to light. I again called Mr. Gwitt. He again "fixed" it on 3/03/10. When I arrived home form work on 3/03/10 the boiler was out, and could not be reset or restarted. I called Mr. Gwitt. He refused to come, even though it was too late by then to call another service professional. After a very cold night, with no heat, Mr. Gwitt came the next day and finally fixed my boiler. He then billed me for another three service calls. When I contacted him, he refused to reduce his bill; even though he didn't fix the problem with my boiler on his first three attempts.

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Mr. Gwitt installed a high-efficiency boiler in my home in Oct. 2006. He did an excellent installation job, and I was very pleased with his work. In Dec. 2009 the boiler failed to light; and had to be reset and restarted. A month later it again failed to light, so I called Mr. Gwitt for service. Mr. Gwitt supposedly "fixed" the problem with my boiler on 1/26/10; and I paid him $152.25. About three weeks later the boiler failed to light again. I called Mr. Gwitt. He again "fixed" it, on 2/23/10. A week later the boiler again failed to light. I again called Mr. Gwitt. He again "fixed" it on 3/03/10. When I arrived home form work on 3/03/10 the boiler was out, and could not be reset or restarted. I called Mr. Gwitt. He refused to come, even though it was too late by then to call another service professional. After a very cold night, with no heat, Mr. Gwitt came the next day and finally fixed my boiler. He then billed me for another three service calls. When I contacted him, he refused to reduce his bill; even though he didn't fix the problem with my boiler on his first three visits.

1
★★☆☆☆

Mr. Gwitt installed a high-efficiency boiler in my home in Oct. 2006. He did an excellent installation job, and I was very pleased with his work. In Dec. 2009 the boiler failed to light; and had to be reset and restarted. A month later it again failed to light, so I called Mr. Gwitt for service. Mr. Gwitt supposedly "fixed" the problem with my boiler on 1/26/10; and I paid him $152.25. About three weeks later the boiler failed to light again. I called Mr. Gwitt. He again "fixed" it, on 2/23/10. A week later the boiler again failed to light. I again called Mr. Gwitt. He again "fixed" it on 3/03/10. When I arrived home form work on 3/03/10 the boiler was out, and could not be reset or restarted. I called Mr. Gwitt. He refused to come, even though it was too late by then to call another service professional. After a very cold night, with no heat, Mr. Gwitt came the next day and finally fixed my boiler. He then billed me for another three service calls. When I contacted him, he refused to reduce his bill; even though he didn't fix the problem with my boiler on his first three visits.

Pros: Excellent installation

Cons: Very poor service

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I am a service technician and do a lot of repairs myself but don't have equipment to do big jobs like ones that need a back hoe or reinstalling a furnace etc. This guy is a little more expensive than a few others I quoted but the job was done very professionally. I watched the install and little things were done where others cut corners. No problems , best parts used etc. Things like painting the outside parts, leaving a strain loop, all technical stuff that meets code and others cut corners on. I was very pleased.

5
★★★★★

I am a service technician and do a lot of repairs myself but don't have equipment to do big jobs like ones that need a back hoe or reinstalling a furnace etc. This guy is a little more expensive than a few others I quoted but the job was done very professionally. I watched the install and little things were done where others cut corners. No problems , best parts used etc. Things like painting the outside parts, leaving a strain loop, all technical stuff that meets code and others cut corners on. I was very pleased.

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The maintenence guy was very nice but not very helpful at answering all of our questions. The pricing was a bit much and it took 5 hours to fix what was wrong... that seems too long for this type of service.

3
★★★☆☆

The maintenence guy was very nice but not very helpful at answering all of our questions. The pricing was a bit much and it took 5 hours to fix what was wrong... that seems too long for this type of service.

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