Giuffre Kia

★★★★★
  • 438 88th St

    Brooklyn, NY 11209

    Map & Directions
  • 718-748-5367

5 61
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I wouldn't recomment anyone to here,salesman loan officer manager they'll lie you anything,go to another place is better.

3
★★★★★

I wouldn't recomment anyone to here,salesman loan officer manager they'll lie you anything,go to another place is better.

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Horrible. They will lie and cheat you, anything to get you to buy a car. I am pretty sure the only good reviews here are from people at the dealership. I hope that no one will ever go to this dealership and have to deal with the stress and horror of the lies they tell you.

1
★☆☆☆☆

Horrible. They will lie and cheat you, anything to get you to buy a car. I am pretty sure the only good reviews here are from people at the dealership. I hope that no one will ever go to this dealership and have to deal with the stress and horror of the lies they tell you.

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Do not waste your time at this dealership. They will rip you off. Hyundai was offering a rebate on all their vehicles. I walk into this dealer to purchase a car and when I mentioned the rebate, they claimed they never heard of it.

3
★★★★★

Do not waste your time at this dealership. They will rip you off. Hyundai was offering a rebate on all their vehicles. I walk into this dealer to purchase a car and when I mentioned the rebate, they claimed they never heard of it.

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I kind of gota deal on a car nothing special they sold me would i rec it? I guess if you wanted to get a car fro adealer its okay I guess

1
★☆☆☆☆

I kind of gota deal on a car nothing special they sold me would i rec it? I guess if you wanted to get a car fro adealer its okay I guess

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They advertise cars online. You'll call to confirm and they'll LIE and say they have the car you want. They'll make you go to the store and when you get there, you'll find out they have none of the cars advertised. Sales people will go

3
★★★★★

They advertise cars online. You'll call to confirm and they'll LIE and say they have the car you want. They'll make you go to the store and when you get there, you'll find out they have none of the cars advertised. Sales people will go

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I went in to this dealership prepared to test drive a 2011 Hyundai Elantra. Greeted pleasantly at the door, and referred to the salesperson. A nice guy named Claudio who was polite and answered all my questions. I was armed with an excellent price quote from another dealership, but I did not reveal this information until the manager quoted me a price. When I showed him the price from another dealership, he seemed a bit taken a back. I said I would not take higher than that price. He rightly pointed out that the price I was quoted from the other dealership, and Giuffre's price, was for two different trim packages. Anyway, we settled on a very fair price, and then it got interesting. When we met with the finance guy, he tried to slip in the bogus dealer prep charge and other charges I did not agree to. My partner got on her blackberry and quickly googled "dealer prep charge", and learned that dealer prep charges are a scam. We threatened to walk out if they insisted on the DP charge. They hemmed and hawed, threw in some perks, and eventually dropped the dealer prep. They also promised to deliver the car to my home. Haven't had to use them for service yet, so we'll see what happens after I take ownership. Bottom line, if you stand your ground, are knowledgeable about prices and come prepared to bargain, you can get a good deal, and that is true with any dealership. If you are not prepared, they will rip you off big time.

3
★★★☆☆

I went in to this dealership prepared to test drive a 2011 Hyundai Elantra. Greeted pleasantly at the door, and referred to the salesperson. A nice guy named Claudio who was polite and answered all my questions. I was armed with an excellent price quote from another dealership, but I did not reveal this information until the manager quoted me a price. When I showed him the price from another dealership, he seemed a bit taken a back. I said I would not take higher than that price. He rightly pointed out that the price I was quoted from the other dealership, and Giuffre's price, was for two different trim packages. Anyway, we settled on a very fair price, and then it got interesting. When we met with the finance guy, he tried to slip in the bogus dealer prep charge and other charges I did not agree to. My partner got on her blackberry and quickly googled "dealer prep charge", and learned that dealer prep charges are a scam. We threatened to walk out if they insisted on the DP charge. They hemmed and hawed, threw in some perks, and eventually dropped the dealer prep. They also promised to deliver the car to my home. Haven't had to use them for service yet, so we'll see what happens after I take ownership. Bottom line, if you stand your ground, are knowledgeable about prices and come prepared to bargain, you can get a good deal, and that is true with any dealership. If you are not prepared, they will rip you off big time.

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dont go there stay away from sales person dj aka damon
the first time i went i seen 2 hyundai's with a third row available i called and asked if it was available they said yes then when i get there neither one is available and they try and sell me a santa fe limited 2 row for more than the third row i walked away then dj calls me the next day they had an explorer with a third row i said i would come look at it the car was nice it had a few scratches i pointed out but he said nothing then i surveyed the car and noticed the stereo buttons on the steering wheel didnt work dj said the buttons were not for the stereo but for cruise control he said you have to be driving for them to work i said ok lets go for a spin he tried to do paperwork first i said no i wanna try the cruise control we started driving of course it didnt work but anyway they ran my credit they said i needed a co signer i offered to pay cash he said he wouldnt make enough on the deal and he would raise the price if i paid cash even though he tried to raise it by 1700 more then he said on the phone cause he didnt know it had 4 wheel drive smh i left him went up the block and giuffre kia sold me the same car cash for less than what he offered way less the manager angel was great and worked with me i bought the car and i love it so i suggest if u like a car go to giuffre kia they'll sell u the same car for less thanks angel (gm) drives like a dream!

1
★☆☆☆☆

dont go there stay away from sales person dj aka damon
the first time i went i seen 2 hyundai's with a third row available i called and asked if it was available they said yes then when i get there neither one is available and they try and sell me a santa fe limited 2 row for more than the third row i walked away then dj calls me the next day they had an explorer with a third row i said i would come look at it the car was nice it had a few scratches i pointed out but he said nothing then i surveyed the car and noticed the stereo buttons on the steering wheel didnt work dj said the buttons were not for the stereo but for cruise control he said you have to be driving for them to work i said ok lets go for a spin he tried to do paperwork first i said no i wanna try the cruise control we started driving of course it didnt work but anyway they ran my credit they said i needed a co signer i offered to pay cash he said he wouldnt make enough on the deal and he would raise the price if i paid cash even though he tried to raise it by 1700 more then he said on the phone cause he didnt know it had 4 wheel drive smh i left him went up the block and giuffre kia sold me the same car cash for less than what he offered way less the manager angel was great and worked with me i bought the car and i love it so i suggest if u like a car go to giuffre kia they'll sell u the same car for less thanks angel (gm) drives like a dream!

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review

Pasqual P.

Bronx, NY
1 star rating
1/15/2011

I went to this dealership because their internet pricing for used cars was the lowest I found. Before I went out to Brooklyn I called to make sure that the vehicle I was interested in

3
★★★★★

review

Pasqual P.

Bronx, NY
1 star rating
1/15/2011

I went to this dealership because their internet pricing for used cars was the lowest I found. Before I went out to Brooklyn I called to make sure that the vehicle I was interested in

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Goombas are the sales people and cuisinettes answer the phones. I mistakenly bought a car here and now I'm stuck with them for 4 years.
I trusted them because a friend sent me there and I never bought a car before. I learned a big $$$

3
★★★★★

Goombas are the sales people and cuisinettes answer the phones. I mistakenly bought a car here and now I'm stuck with them for 4 years.
I trusted them because a friend sent me there and I never bought a car before. I learned a big $$$

.

I recently leased a vehicle at Giuffre Hyundai. I have been experiencing a lot of problems and went back several times. They just
informed me that this is a demo vehicle and that it wasn't a brand new car. They
never told me this before I leased the vehicle, it's not in the contract, and I pay
full price. I spoke to the salesman and as far as he's concerned, the vehicle I should've
gotten was supposed to be a brand new one and not this demo. The manager,
however, says he told me it was a demo, but that's not true.

I think i have said enough

1
★☆☆☆☆

I recently leased a vehicle at Giuffre Hyundai. I have been experiencing a lot of problems and went back several times. They just
informed me that this is a demo vehicle and that it wasn't a brand new car. They
never told me this before I leased the vehicle, it's not in the contract, and I pay
full price. I spoke to the salesman and as far as he's concerned, the vehicle I should've
gotten was supposed to be a brand new one and not this demo. The manager,
however, says he told me it was a demo, but that's not true.

I think i have said enough

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This is the first time I am ever even writing a review on a business just because I can not believe this business is in existence. I actually bought a car from Giuffre two weeks ago. Believe it or not when I got my online quote via email from them they told me the car would be 21,650. I went to the dealership and the price magically changed to 27,800. This is not a joke. Turns out I did lease the car after causing a scene and they did give me a decent deal, not great but decent... this was only the beginning of my horrors....

Two weeks after i bought the car I was having an electrical problem so I figured I could just bring it in and being that it is 2 WEEKS old they would take care of it no problem. Long story short I was told the problem could not be due to ordinary issues but I must have done something wrong to the car and my warranty has been voided!!!! I paid $340 just to get my car back from the shop!!! My rim was scratched and my family and I were told we had to leave the shop immediately and wait ouside to pick up my car. The service manager, Tommy, even continued to call me "Bro," "Cuz," "Yo," and "Son." Unreal.

I am taking this to court and what not but please, for your own good, take your business elsewhere. My story seems outrageous and I wish it was made up.

0
★☆☆☆☆

This is the first time I am ever even writing a review on a business just because I can not believe this business is in existence. I actually bought a car from Giuffre two weeks ago. Believe it or not when I got my online quote via email from them they told me the car would be 21,650. I went to the dealership and the price magically changed to 27,800. This is not a joke. Turns out I did lease the car after causing a scene and they did give me a decent deal, not great but decent... this was only the beginning of my horrors....

Two weeks after i bought the car I was having an electrical problem so I figured I could just bring it in and being that it is 2 WEEKS old they would take care of it no problem. Long story short I was told the problem could not be due to ordinary issues but I must have done something wrong to the car and my warranty has been voided!!!! I paid $340 just to get my car back from the shop!!! My rim was scratched and my family and I were told we had to leave the shop immediately and wait ouside to pick up my car. The service manager, Tommy, even continued to call me "Bro," "Cuz," "Yo," and "Son." Unreal.

I am taking this to court and what not but please, for your own good, take your business elsewhere. My story seems outrageous and I wish it was made up.

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they offer a good service

2
★★★★★

they offer a good service

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I take my car here for service just in case I want to trade it in some day.

2
★★★★★

I take my car here for service just in case I want to trade it in some day.

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Giuffre Hyundai has excellent prices

2
★★★★★

Giuffre Hyundai has excellent prices

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I would definitely recommend Giuffre Hyunda to anyone buying a car. And I definitely recommend the Santa Fe too. It's the best SUV I ever had. But I would also say, make sure you do your homework and deal with their Internet department. These guys are all friendly, businesslike and they will save you lots of negotiation and headache.

2
★★★★★

I would definitely recommend Giuffre Hyunda to anyone buying a car. And I definitely recommend the Santa Fe too. It's the best SUV I ever had. But I would also say, make sure you do your homework and deal with their Internet department. These guys are all friendly, businesslike and they will save you lots of negotiation and headache.

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Buying a car is usually not very fun unless you're rich and can buy anything you want. so finding a dealership that actually listens to what you want and need is HUGE! thanks Giuffre!

2
★★★★★

Buying a car is usually not very fun unless you're rich and can buy anything you want. so finding a dealership that actually listens to what you want and need is HUGE! thanks Giuffre!

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All I can say is that the Giuffre Auto group is excellent at what they do. An service is 100% excellent. I suggest anyone to buy from these guys.

2
★★★★★

All I can say is that the Giuffre Auto group is excellent at what they do. An service is 100% excellent. I suggest anyone to buy from these guys.

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I wish all dealer's was as nice friendly and up front like Giuffre is. Service is excellent and you get a loaner car If you need to leave your car for service. If you need a great salesman see Freddy at Giuffre Hyundai. Giuffre is the BEST Thank you

2
★★★★★

I wish all dealer's was as nice friendly and up front like Giuffre is. Service is excellent and you get a loaner car If you need to leave your car for service. If you need a great salesman see Freddy at Giuffre Hyundai. Giuffre is the BEST Thank you

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He was a excellent sales man, an he helped me get my mom the best deal on a Elantra. All I can say is that the Giuffre Auto group is excellent at what they do. An service is 100% excellent. I suggest anyone to buy from these guys.

2
★★★★★

He was a excellent sales man, an he helped me get my mom the best deal on a Elantra. All I can say is that the Giuffre Auto group is excellent at what they do. An service is 100% excellent. I suggest anyone to buy from these guys.

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If you need a good car and want to be treated with respect while trying to purchase it, head over to Giuffre Hyundai.

2
★★★★★

If you need a good car and want to be treated with respect while trying to purchase it, head over to Giuffre Hyundai.

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No one ever expects to leave a dealership with the care they wanted and an overall great experience, well I did. I don't have the money to buy care on the regular but when I am ready for a new one, I will be back!

2
★★★★★

No one ever expects to leave a dealership with the care they wanted and an overall great experience, well I did. I don't have the money to buy care on the regular but when I am ready for a new one, I will be back!

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I came to write a review of my first 3k service review but actually got sidetracked writing a review about my sales experience back in December. My Internet buying experience was great and to be honest I was worried about having a letdown when It came to service. It was surprisingly great.??

2
★★★★★

I came to write a review of my first 3k service review but actually got sidetracked writing a review about my sales experience back in December. My Internet buying experience was great and to be honest I was worried about having a letdown when It came to service. It was surprisingly great.??

Pros: good people

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Giuffre offers a wide selection. Prices are good and inline with Hyundai model of warranties and service. I am happy to continue buying from Giuffre.

2
★★★★★

Giuffre offers a wide selection. Prices are good and inline with Hyundai model of warranties and service. I am happy to continue buying from Giuffre.

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They offer good deals on line, then when I confirmed the availability of the car by calling, they did not actually have it when I went in. In fact they did not have any of the good deals they listed on line, and everything they actually had was much more expensive.

0
★☆☆☆☆

They offer good deals on line, then when I confirmed the availability of the car by calling, they did not actually have it when I went in. In fact they did not have any of the good deals they listed on line, and everything they actually had was much more expensive.

Pros: none

Cons: dishonest

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I went to every Hyundai dealer in the Tri-state and I got LOW Balled by everyone, Manfredi, Scamsone, Plaza and I finaly went to Giuffre Hyundai. It was the best Hyundai dealer by far. I had a great salesman and the Managers was qa pleasant to buy from.
I wish all dealer's was as nice friendly and up front like Giuffre is. Service is excellent and you get a loaner car If you need to leave your car for service. If you need a great salesman see Freddy at Giuffre Hyundai. Giuffre is the BEST Thank you

2
★★★★★

I went to every Hyundai dealer in the Tri-state and I got LOW Balled by everyone, Manfredi, Scamsone, Plaza and I finaly went to Giuffre Hyundai. It was the best Hyundai dealer by far. I had a great salesman and the Managers was qa pleasant to buy from.
I wish all dealer's was as nice friendly and up front like Giuffre is. Service is excellent and you get a loaner car If you need to leave your car for service. If you need a great salesman see Freddy at Giuffre Hyundai. Giuffre is the BEST Thank you

Pros: pleasant employees

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Ok so today is June 30, bought the Santa Fe on June 29. JR was certainly a 5 star sales person. John was also excellent. As I have lots of experience purchasing cars- The experience was a 5 star.

2
★★★★★

Ok so today is June 30, bought the Santa Fe on June 29. JR was certainly a 5 star sales person. John was also excellent. As I have lots of experience purchasing cars- The experience was a 5 star.

Pros: customer service was great

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I was contacted immediately about an inquiry I made on line. I was told there was a special on ALL the cars to make way for new vehicles and I was told wrong info about their warranties. When I arrived for that specific vehicle I made an appointment to see, they didn't know where the vehicle was. And the special did not apply for the one car I wanted to see. When I asked the salesman what he could do for me, he calculated what I would be paying for the car, when I did the math in FRONT of him, I pointed out that he was really doing nothing for me. He was just adding the price of tax and tags to the original full price, like I can't do math. Then another salesman came and tried to talk me into buying a new car. I thought my time was wasted, until I sat down to write this review. If this helps someone else, i feel there was some sense in this mess. I must say, I was so annoyed that I drove there on a day I was so busy. I couldn't even feel angry at the woman that gave me the wrong info on the phone. I think she was trained to mislead people, she was not ignorant at all. I think she was actually doing her job the way she has been trained to. Thank God I have a purposeful job. It must be aweful to do that for a living.

0
★☆☆☆☆

I was contacted immediately about an inquiry I made on line. I was told there was a special on ALL the cars to make way for new vehicles and I was told wrong info about their warranties. When I arrived for that specific vehicle I made an appointment to see, they didn't know where the vehicle was. And the special did not apply for the one car I wanted to see. When I asked the salesman what he could do for me, he calculated what I would be paying for the car, when I did the math in FRONT of him, I pointed out that he was really doing nothing for me. He was just adding the price of tax and tags to the original full price, like I can't do math. Then another salesman came and tried to talk me into buying a new car. I thought my time was wasted, until I sat down to write this review. If this helps someone else, i feel there was some sense in this mess. I must say, I was so annoyed that I drove there on a day I was so busy. I couldn't even feel angry at the woman that gave me the wrong info on the phone. I think she was trained to mislead people, she was not ignorant at all. I think she was actually doing her job the way she has been trained to. Thank God I have a purposeful job. It must be aweful to do that for a living.

Pros: none I've noticed

Cons: unethical or ill informed- both a poor sign

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Giuffre Kia Mazda Mitsubishi Hyundai is a car dealership that preys on consumers. You will regret any dealings with them. They engage in bate and switch tactics, they provide consumers with incomplete and inaccurate information and they try to trick consumers into purchasing warranties that they do not need or want.

At the end of December 2009, I called Giuffre and asked about the availability of a 2004 Lexus RX 330. They told me that the car was available and I went in to see it. When I arrived, I was driven across town to see the car and told that the vehicle was actually moved to another location only minutes after my call notifying them that I was coming in to see it. WHY? After this inconvenience and waste of time, when I arrived at the other location, I noticed that I was being shown a more expensive 2005 and not the 2004 that I inquired about. I was told by the agent that the 2004 was sold quite some time ago. "Then why was I told it was here?" I asked. The agent said that the receptionist probably didn't check. I had travelled all the way to Brooklyn from mid-town manhattan by train and figured I would go ahead and look at the 2005. When I went into the car, it would not start. I was told that it would need a jump and guess what, the cables were back across town at the other location. So why didn't I leave then you might ask? Because I had already invested a couple hours. When I went back to the first location. I was convinced to stay there and wait for the car to be brought to me. While waiting I asked to see the carfax report several times to no avail. Finally, after demanding to see it, I was given an abbreviated version that omitted all pertinent information. I became increasingly suspicious and called a friend who ran the report for me. The full report revealed that the car was in an accident - information that the dealers intentionally and deceitfully withheld. Hours later I was still at the dealership, I finally test drove the car, liked the car in spite of the accident and decided to purchase. (I know, in retrospect I realize I should have ran for the hills many times but understand, these people are very good at what they do. their tactic is to delay and wear out the consumer so that eventually, out of desperation and exhaustion, they agree to purchase.) I returned the following day to purchase the car. The agent who handled financing went over the terms and I heard him quickly mention the word "warranty". I asked him to repeat more slowly and confirmed that they were trying to sell me a $3000 warranty. I explained that I did not want to purchase it. And guess what, after 8 hours of my time wasted, travel expense to and from the dealership, Giuffre refused to sell me the car without the warranty. They figured that I had invested so much, I wouldn't possibly walk away. But I did. I wish I read these reviews prior to dealing with this shady company. It amazes me that this dealership is still in business.

0
★☆☆☆☆

Giuffre Kia Mazda Mitsubishi Hyundai is a car dealership that preys on consumers. You will regret any dealings with them. They engage in bate and switch tactics, they provide consumers with incomplete and inaccurate information and they try to trick consumers into purchasing warranties that they do not need or want.

At the end of December 2009, I called Giuffre and asked about the availability of a 2004 Lexus RX 330. They told me that the car was available and I went in to see it. When I arrived, I was driven across town to see the car and told that the vehicle was actually moved to another location only minutes after my call notifying them that I was coming in to see it. WHY? After this inconvenience and waste of time, when I arrived at the other location, I noticed that I was being shown a more expensive 2005 and not the 2004 that I inquired about. I was told by the agent that the 2004 was sold quite some time ago. "Then why was I told it was here?" I asked. The agent said that the receptionist probably didn't check. I had travelled all the way to Brooklyn from mid-town manhattan by train and figured I would go ahead and look at the 2005. When I went into the car, it would not start. I was told that it would need a jump and guess what, the cables were back across town at the other location. So why didn't I leave then you might ask? Because I had already invested a couple hours. When I went back to the first location. I was convinced to stay there and wait for the car to be brought to me. While waiting I asked to see the carfax report several times to no avail. Finally, after demanding to see it, I was given an abbreviated version that omitted all pertinent information. I became increasingly suspicious and called a friend who ran the report for me. The full report revealed that the car was in an accident - information that the dealers intentionally and deceitfully withheld. Hours later I was still at the dealership, I finally test drove the car, liked the car in spite of the accident and decided to purchase. (I know, in retrospect I realize I should have ran for the hills many times but understand, these people are very good at what they do. their tactic is to delay and wear out the consumer so that eventually, out of desperation and exhaustion, they agree to purchase.) I returned the following day to purchase the car. The agent who handled financing went over the terms and I heard him quickly mention the word "warranty". I asked him to repeat more slowly and confirmed that they were trying to sell me a $3000 warranty. I explained that I did not want to purchase it. And guess what, after 8 hours of my time wasted, travel expense to and from the dealership, Giuffre refused to sell me the car without the warranty. They figured that I had invested so much, I wouldn't possibly walk away. But I did. I wish I read these reviews prior to dealing with this shady company. It amazes me that this dealership is still in business.

Pros: Non

Cons: dishonest dealings in advertising, advertising, etc

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I should have believed what the reviewers have said. This dealer is dishonest. They will try to do any to get you in. Will not honest their quote.

I was quoted a Entourage 2008 and just hours before I go in, I called and they said they have a few of it available. I arrived at my appointment, and there is no car.

I was there for 5 minutes and left.

0
★☆☆☆☆

I should have believed what the reviewers have said. This dealer is dishonest. They will try to do any to get you in. Will not honest their quote.

I was quoted a Entourage 2008 and just hours before I go in, I called and they said they have a few of it available. I arrived at my appointment, and there is no car.

I was there for 5 minutes and left.

Pros: None

Cons: Will do everything to get you in

.

This place is soooooo bad. They make Madoff look like an angel. They lie more than any place I have ever been. If every time they told a lie a little dark spot would appear on their teeth, you would see a black hole when they smile at you. They write things down then take it back because they say they don't want their competitors to know what their prices are. Give me a break. Stay away from here if you don't want to get robbed.
They ripped off my aging uncle and could care less that they were doing it. They had him hood winked and he was smiling as they hosed him. Completely contemptable and without any ethics. File a complaint with the City Department of Consumer Affairs and write a letter to Hyundai management about them.

0
★☆☆☆☆

This place is soooooo bad. They make Madoff look like an angel. They lie more than any place I have ever been. If every time they told a lie a little dark spot would appear on their teeth, you would see a black hole when they smile at you. They write things down then take it back because they say they don't want their competitors to know what their prices are. Give me a break. Stay away from here if you don't want to get robbed.
They ripped off my aging uncle and could care less that they were doing it. They had him hood winked and he was smiling as they hosed him. Completely contemptable and without any ethics. File a complaint with the City Department of Consumer Affairs and write a letter to Hyundai management about them.

Pros: They are professional liars

Cons: This work speaks for itself.

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I found the sales reps to misrepresent the cars. They are eager to sell but unfortunately not helpful when assistance is required. Management is too arrogant and not interested in the customer. Only the sale. Poor customer service in the sales area. I will not purchase another car from them. I am on my second Hyundai (I love Hyundai -- absolutely do not care for the dealer -- too shifty for my taste.) They get no stars from me.

0
★☆☆☆☆

I found the sales reps to misrepresent the cars. They are eager to sell but unfortunately not helpful when assistance is required. Management is too arrogant and not interested in the customer. Only the sale. Poor customer service in the sales area. I will not purchase another car from them. I am on my second Hyundai (I love Hyundai -- absolutely do not care for the dealer -- too shifty for my taste.) They get no stars from me.

Pros: sweet talkers

Cons: unreliable with customer service follow up.

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I recently purchase a vehicle from this dealership and they bascially did not follow through on their verbal agreement about the financing, which means you should go by the old saying, always get it writing, although the sales manager did write down what he offered on a piece a paper, he somehow sneakily took it back under noses when we left the dealership, plus I made the foolish mistake of taking his word, so bottom line, the sales staff is totally unethical and will say anything to get you buy, and their service department is useless as well, I tried to call and complain about the matter, but they would not comply, I know there are other dealerships out there like this, but I'm sure there are better ones as well, this is one of the bad ones, I certainly do not recommend this place, and I should have done more research and read all the bad reviews that are listed for this dealership before I stepped my foot in, I guess I learned my lesson the hard way, so now I'm stuck with the car, which knock on wood, is fine and close to what I was looking for, but I'm probably paying more than I should beacuse I was double talked and minipulated, so unless you are car buying savy and or the agressive type, I recommend you go to other dealerships. Hope this review is useful and will stop people from making the same mistake I made.

0
★☆☆☆☆

I recently purchase a vehicle from this dealership and they bascially did not follow through on their verbal agreement about the financing, which means you should go by the old saying, always get it writing, although the sales manager did write down what he offered on a piece a paper, he somehow sneakily took it back under noses when we left the dealership, plus I made the foolish mistake of taking his word, so bottom line, the sales staff is totally unethical and will say anything to get you buy, and their service department is useless as well, I tried to call and complain about the matter, but they would not comply, I know there are other dealerships out there like this, but I'm sure there are better ones as well, this is one of the bad ones, I certainly do not recommend this place, and I should have done more research and read all the bad reviews that are listed for this dealership before I stepped my foot in, I guess I learned my lesson the hard way, so now I'm stuck with the car, which knock on wood, is fine and close to what I was looking for, but I'm probably paying more than I should beacuse I was double talked and minipulated, so unless you are car buying savy and or the agressive type, I recommend you go to other dealerships. Hope this review is useful and will stop people from making the same mistake I made.

Pros: None that I can think of

Cons: Unethical sales people, Useless service dept, Low class environment

.

They are bunch of bustard and liar working and owning this dealership and causing Mazda, Hyundai to lose their reputation.

First of all, please tell your friends and relatives NOT to go to this dealership ever. There are bunch of sales agent working there who are uneducated. Their boss (Mr. Iggy Giuffre) is also a nice little scammer. If you are stuck with them, I would say do not seek any help from them; please contact your legal representatives or file a formal complaint to Mazda/Hyundai Head Quarter so that they can revoke this freaking dealership?s franchises.

0
★☆☆☆☆

They are bunch of bustard and liar working and owning this dealership and causing Mazda, Hyundai to lose their reputation.

First of all, please tell your friends and relatives NOT to go to this dealership ever. There are bunch of sales agent working there who are uneducated. Their boss (Mr. Iggy Giuffre) is also a nice little scammer. If you are stuck with them, I would say do not seek any help from them; please contact your legal representatives or file a formal complaint to Mazda/Hyundai Head Quarter so that they can revoke this freaking dealership?s franchises.

Pros: If exists-only GOD knows

Cons: There are many...don't know where to begin......

.

this company made one deal with me and changed the deal. I asked for the original deal in writing. The salesperson told me that the deal changed once I got in the room with the finance guy and that wasn't true. The finance manager(who is no longer there) wrote it down and said he was putting it in the sleeve. When I got home it wasnt there. I believe he did it purposely. So that's where the problems began. So they are denying our original deal which was they were going to make three payments of 656.98. In addition, they added a warranty to my contract and told me I had to take it if the deal was to go through. They asked me not to cancel it until 61 days. they will not have earned the money. They(vinny the old floor manager) also said they wouldn't charge me the percentage fees on the warranty if I came back to the guy who sold the car who is now denying he ever said that. I've tried to cancel on numerous occasions and got the run around until the president told me today that he is not cancelling the warranty because he needs to make his money. The contract clearly states that I can cancel the warranty but it?s the dealer?s responsibility. Also I told vinny I would not take the car if the insurance was too high. I called a couple of places and it was too high so I wasn't going to take it. He said call my guy Angelo from network agency he works with different insurance companies. I called angelo qouted me a rate that was affordable and vinny agreed to pay the downpayment so that I can take the car. However, two weeks later I received a letter from eveready insurance company stated the insurance was going up 1200 dollars. When I spoke to the supervisor of the company Maurriccio he stated to me that the agent knew I would not have qualified for that rate. Now I beleive that Angelo and Vinny may have been in cahoots to get the sale on both ends. When I called angelo back concerning the matter He never called me back as promised and he's not take anyof my phone calls.

0
★☆☆☆☆

this company made one deal with me and changed the deal. I asked for the original deal in writing. The salesperson told me that the deal changed once I got in the room with the finance guy and that wasn't true. The finance manager(who is no longer there) wrote it down and said he was putting it in the sleeve. When I got home it wasnt there. I believe he did it purposely. So that's where the problems began. So they are denying our original deal which was they were going to make three payments of 656.98. In addition, they added a warranty to my contract and told me I had to take it if the deal was to go through. They asked me not to cancel it until 61 days. they will not have earned the money. They(vinny the old floor manager) also said they wouldn't charge me the percentage fees on the warranty if I came back to the guy who sold the car who is now denying he ever said that. I've tried to cancel on numerous occasions and got the run around until the president told me today that he is not cancelling the warranty because he needs to make his money. The contract clearly states that I can cancel the warranty but it?s the dealer?s responsibility. Also I told vinny I would not take the car if the insurance was too high. I called a couple of places and it was too high so I wasn't going to take it. He said call my guy Angelo from network agency he works with different insurance companies. I called angelo qouted me a rate that was affordable and vinny agreed to pay the downpayment so that I can take the car. However, two weeks later I received a letter from eveready insurance company stated the insurance was going up 1200 dollars. When I spoke to the supervisor of the company Maurriccio he stated to me that the agent knew I would not have qualified for that rate. Now I beleive that Angelo and Vinny may have been in cahoots to get the sale on both ends. When I called angelo back concerning the matter He never called me back as promised and he's not take anyof my phone calls.

Pros: none what so ever

Cons: don't stick to deals made with clients

.

AVOID LIKE THE PLAGUE. DO NOT USE THEM. THEY DON'T KNOW WHAT THEY ARE DOING!!! WILL OVERCHARGE YOU WHEN YOU GET DOWNSTAIRS TO SEAL THE DEAL!!! DON'T USE THEM. GO TO MANFREDI MAZDA IN S.I. INSTEAD, ITS WORTH THE $9 TO GO OVER THE BRIDGE!

0
★☆☆☆☆

AVOID LIKE THE PLAGUE. DO NOT USE THEM. THEY DON'T KNOW WHAT THEY ARE DOING!!! WILL OVERCHARGE YOU WHEN YOU GET DOWNSTAIRS TO SEAL THE DEAL!!! DON'T USE THEM. GO TO MANFREDI MAZDA IN S.I. INSTEAD, ITS WORTH THE $9 TO GO OVER THE BRIDGE!

Pros: NOTHING

Cons: PRESSURE TACTICS, OVERCHARGING FOR NO REASON

.

I went to every Hyundai dealer in the Tri-state and I got LOW Balled by everyone, Manfredi, Scamsone, Plaza and I finaly went to Giuffre Hyundai. It was the best Hyundai dealer by far. I had a great salesman and the Managers was qa pleasant to buy from.

I wish all dealer's was as nice friendly and up front like Giuffre is. Service is excellent and you get a loaner car If you need to leave your car for service. If you need a great salesman see Freddy at Giuffre Hyundai. Giuffre is the BEST Thank you

2
★★★★★

I went to every Hyundai dealer in the Tri-state and I got LOW Balled by everyone, Manfredi, Scamsone, Plaza and I finaly went to Giuffre Hyundai. It was the best Hyundai dealer by far. I had a great salesman and the Managers was qa pleasant to buy from.

I wish all dealer's was as nice friendly and up front like Giuffre is. Service is excellent and you get a loaner car If you need to leave your car for service. If you need a great salesman see Freddy at Giuffre Hyundai. Giuffre is the BEST Thank you

Pros: Great staff, great deals, Freddy

Cons: Manfredi, Scamsone, Plaza Auto

.

I visited this dealership after receiving a scratch off in the mail that said I was a guaranteed winner. I am an economics major in my last year of college and have heard of schemes of this nature so I was a bit skeptical about this and decided before visiting them to call ahead and see what the "catch" was. I spoke to a Debra and a Ryan on two different occasions and they both assured me that I was a guaranteed winner and stated that I could have won the grand prize which was a car or a cash prize which was 1 : 350,000 chance that I could of won those or a $1,000 online shopping spree. They assured me once again there is no catch, to just come on down and claim my prize. When I got there I asked for Debra as she told me to do and I was seated. I spoke with an Al Stevenson who then showed me a chart that said since I scratched off three cars I am guaranteed to win an online shopping spree and $2,500 off a car. I told Mr. Stevenson that I did not come here to buy a car and that I was told by the two representatives on the phone that my intentions were to just claim my prize since they said I was guaranteed to winner. Mr. Stevenson kept persisting and I realized at that moment that this was indeed a bait and switch scenario. He then brought over his manager which not only insulted me but asked why I came down here to waste their time. He began to throw more insults at me and stated how I had not read the fine print and that I cannot read and obviously I am not that smart. He did not only insult me but he also insulted my friend who had came down there with me. I did not throw any insults back at them and I simply walked out because I chose not to argue with obviously deceitful people. I walked out with no prize even though several of the employees claimed I was a guaranteed winner. This was the first time I've been the victim of a scam and such unprofessional, questionable, downright deceiving business practices.

1
★★★☆☆

I visited this dealership after receiving a scratch off in the mail that said I was a guaranteed winner. I am an economics major in my last year of college and have heard of schemes of this nature so I was a bit skeptical about this and decided before visiting them to call ahead and see what the "catch" was. I spoke to a Debra and a Ryan on two different occasions and they both assured me that I was a guaranteed winner and stated that I could have won the grand prize which was a car or a cash prize which was 1 : 350,000 chance that I could of won those or a $1,000 online shopping spree. They assured me once again there is no catch, to just come on down and claim my prize. When I got there I asked for Debra as she told me to do and I was seated. I spoke with an Al Stevenson who then showed me a chart that said since I scratched off three cars I am guaranteed to win an online shopping spree and $2,500 off a car. I told Mr. Stevenson that I did not come here to buy a car and that I was told by the two representatives on the phone that my intentions were to just claim my prize since they said I was guaranteed to winner. Mr. Stevenson kept persisting and I realized at that moment that this was indeed a bait and switch scenario. He then brought over his manager which not only insulted me but asked why I came down here to waste their time. He began to throw more insults at me and stated how I had not read the fine print and that I cannot read and obviously I am not that smart. He did not only insult me but he also insulted my friend who had came down there with me. I did not throw any insults back at them and I simply walked out because I chose not to argue with obviously deceitful people. I walked out with no prize even though several of the employees claimed I was a guaranteed winner. This was the first time I've been the victim of a scam and such unprofessional, questionable, downright deceiving business practices.

Pros: none!

Cons: will start to insult you when you decide you do not want to buy a car from them

.

Pretty good dealership, the price on the car was about what I expected. The dealer?s representative explained the price to me in a way that I could understand. The cons are that they have too little space on the lot and do not like waiting for the customer to come back with a bank check so I had to get three credit inquiries in all three agencies from 2 sources. One of their nice employees drove my car home for me while I took my rental($20 US I think it was) to my house and then I brought the guy back to the dealership. Basically I had a similar experience buying a Mitsubishi Galant 5 years ago.

Be careful with the loan/finance officer, he is a bad speller.

If Hyundai had a great suspension I would recommend this dealer even more.

2
★★★★☆

Pretty good dealership, the price on the car was about what I expected. The dealer?s representative explained the price to me in a way that I could understand. The cons are that they have too little space on the lot and do not like waiting for the customer to come back with a bank check so I had to get three credit inquiries in all three agencies from 2 sources. One of their nice employees drove my car home for me while I took my rental($20 US I think it was) to my house and then I brought the guy back to the dealership. Basically I had a similar experience buying a Mitsubishi Galant 5 years ago.

Be careful with the loan/finance officer, he is a bad speller.

If Hyundai had a great suspension I would recommend this dealer even more.

Pros: Easy to buy a car from.

Cons: Finance officer is a bad speller.

.

I recently did the wrong mistake of my life and bought a car from Giuffree Hyundai. They charged me points, high interest, anything that could be added to the price of the car, they added it. It was my first time buying a car, they told me the banks were closed and please sign these papers. End result - I paid an extra 8k for the car. I could have bought a nice acura, or a used bmw. Now i drive around with a stupid Hyundai, with no power windows, no power doors. I used to have some respect for Hyundai, now Im thinking of putting this car up in flames. What an idiot I was to go to them.. Learn from my mistake, keep 20000000 miles away from them.

0
★☆☆☆☆

I recently did the wrong mistake of my life and bought a car from Giuffree Hyundai. They charged me points, high interest, anything that could be added to the price of the car, they added it. It was my first time buying a car, they told me the banks were closed and please sign these papers. End result - I paid an extra 8k for the car. I could have bought a nice acura, or a used bmw. Now i drive around with a stupid Hyundai, with no power windows, no power doors. I used to have some respect for Hyundai, now Im thinking of putting this car up in flames. What an idiot I was to go to them.. Learn from my mistake, keep 20000000 miles away from them.

Pros: None

Cons: Service, Knowledge, professionalism all zero

.

Please, if you have to buy a car, don't go to these people. We went last week to buy our Mazda CX-7 and the dealer WITHOUT OUR knowledge gave us a replacement policy worth $2300.
We just found out that we have such a thing, when my husband went over there to find out why our payments came up so high. Then he found out that our dealer cheated us so badly.
We will take this to court, we won't leave this like that..
But so much stress this has caused us..The staff is so unfriendly, they have never returned our calls and emails.
Please avoid them as much as you possibly can.

0
★☆☆☆☆

Please, if you have to buy a car, don't go to these people. We went last week to buy our Mazda CX-7 and the dealer WITHOUT OUR knowledge gave us a replacement policy worth $2300.
We just found out that we have such a thing, when my husband went over there to find out why our payments came up so high. Then he found out that our dealer cheated us so badly.
We will take this to court, we won't leave this like that..
But so much stress this has caused us..The staff is so unfriendly, they have never returned our calls and emails.
Please avoid them as much as you possibly can.

Pros: NONE

Cons: DON't GO THERE FOR ANY REASON!

.

I purchased a car from the New Car lot of Giuffre Mazda/Hyundai. Here's just a snapshot: The dealer couldn't answer my questions, the manager misquoted the version of the car that we were negotiating and couldn't imagine my dissapointment when test driving a different car then was promised. Staff wasn't knowledgable about a rebate that was advertised online and was unable to negotiate its use. Calls were never returned from staff. The finance officer that closed the deal misrepresented an additional insurance policy. I later found out that I was locked in for years to it and it couldn't be cancelled, the opposite of what was promised. The financial officer refused to even discuss the matter over the phone and didn't return calls. I have considered taking the company to court but no longer wish to deal with this company in any fashion. Stay clear of these guys!

0
★☆☆☆☆

I purchased a car from the New Car lot of Giuffre Mazda/Hyundai. Here's just a snapshot: The dealer couldn't answer my questions, the manager misquoted the version of the car that we were negotiating and couldn't imagine my dissapointment when test driving a different car then was promised. Staff wasn't knowledgable about a rebate that was advertised online and was unable to negotiate its use. Calls were never returned from staff. The finance officer that closed the deal misrepresented an additional insurance policy. I later found out that I was locked in for years to it and it couldn't be cancelled, the opposite of what was promised. The financial officer refused to even discuss the matter over the phone and didn't return calls. I have considered taking the company to court but no longer wish to deal with this company in any fashion. Stay clear of these guys!

Pros: Selection

Cons: everything else

Review Partner
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they offer a good service

5
★★★★★

they offer a good service

.

I take my car here for service just in case I want to trade it in some day.

5
★★★★★

I take my car here for service just in case I want to trade it in some day.

.

Giuffre Hyundai has excellent prices

5
★★★★★

Giuffre Hyundai has excellent prices

.

I would definitely recommend Giuffre Hyunda to anyone buying a car. And I definitely recommend the Santa Fe too. It's the best SUV I ever had. But I would also say, make sure you do your homework and deal with their Internet department.

5
★★★★★

I would definitely recommend Giuffre Hyunda to anyone buying a car. And I definitely recommend the Santa Fe too. It's the best SUV I ever had. But I would also say, make sure you do your homework and deal with their Internet department.

.

Buying a car is usually not very fun unless you're rich and can buy anything you want. so finding a dealership that actually listens to what you want and need is HUGE! thanks Giuffre!

5
★★★★★

Buying a car is usually not very fun unless you're rich and can buy anything you want. so finding a dealership that actually listens to what you want and need is HUGE! thanks Giuffre!

.

All I can say is that the Giuffre Auto group is excellent at what they do. An service is 100% excellent. I suggest anyone to buy from these guys.

5
★★★★★

All I can say is that the Giuffre Auto group is excellent at what they do. An service is 100% excellent. I suggest anyone to buy from these guys.

.

If you need a good car and want to be treated with respect while trying to purchase it, head over to Giuffre Hyundai.

5
★★★★★

If you need a good car and want to be treated with respect while trying to purchase it, head over to Giuffre Hyundai.

.

Dealership was fabulous. Giuffre saved me a lot off MSRP, great service!

5
★★★★★

Dealership was fabulous. Giuffre saved me a lot off MSRP, great service!

.

I came to write a review of my first 3k service review but actually got sidetracked writing a review about my sales experience back in December. My Internet buying experience was great and to be honest I was worried about having a letdown

5
★★★★★

I came to write a review of my first 3k service review but actually got sidetracked writing a review about my sales experience back in December. My Internet buying experience was great and to be honest I was worried about having a letdown

.

Pretty good dealership, the price on the car was about what I expected. The dealer's representative explained the price to me in a way that I could understand.

5
★★★★★

Pretty good dealership, the price on the car was about what I expected. The dealer's representative explained the price to me in a way that I could understand.

.

Giuffre offers a wide selection. Prices are good and inline with Hyundai model of warranties and service. I am happy to continue buying from Giuffre.?

5
★★★★★

Giuffre offers a wide selection. Prices are good and inline with Hyundai model of warranties and service. I am happy to continue buying from Giuffre.?

.

Giuffre offers a wide selection. Prices are good and inline with Hyundai model of warranties and service. I am happy to continue buying from Giuffre.

5
★★★★★

Giuffre offers a wide selection. Prices are good and inline with Hyundai model of warranties and service. I am happy to continue buying from Giuffre.

.

I don't believe the positive reviews listed here. I'm confident that they were written by people associated with the dealership. I highly recommend that you avoid this dealership at all costs!! They ripped me off then called me pretending

1
★★☆☆☆

I don't believe the positive reviews listed here. I'm confident that they were written by people associated with the dealership. I highly recommend that you avoid this dealership at all costs!! They ripped me off then called me pretending

.

Pretty good dealership, the price on the car was about what I expected. The dealer?s representative explained the price to me in a way that I could understand.

5
★★★★★

Pretty good dealership, the price on the car was about what I expected. The dealer?s representative explained the price to me in a way that I could understand.

.

Dealer was good. Good sales staff. I am impressed

5
★★★★★

Dealer was good. Good sales staff. I am impressed

.

I went to every Hyundai dealer in the Tri-state and I got LOW Balled by everyone, Manfredi, Scamsone, Plaza and I finaly went to Giuffre Hyundai. It was the best Hyundai dealer by far. I had a great salesman and the Managers was qa

5
★★★★★

I went to every Hyundai dealer in the Tri-state and I got LOW Balled by everyone, Manfredi, Scamsone, Plaza and I finaly went to Giuffre Hyundai. It was the best Hyundai dealer by far. I had a great salesman and the Managers was qa

.

Ok so today is June 30, bought the Santa Fe on June 29. JR was certainly a 5 star sales person. John was also excellent. As I have lots of experience purchasing cars- The experience was a 5 star.

5
★★★★★

Ok so today is June 30, bought the Santa Fe on June 29. JR was certainly a 5 star sales person. John was also excellent. As I have lots of experience purchasing cars- The experience was a 5 star.

.

Giuffre Hyundai has excellent prices. Their sales staff is extremely helpful, and they are able to offer excellent prices on new Hyundai vehicles. Their service department is unbeatable. They finish maintenance and repairs on time, and are

5
★★★★★

Giuffre Hyundai has excellent prices. Their sales staff is extremely helpful, and they are able to offer excellent prices on new Hyundai vehicles. Their service department is unbeatable. They finish maintenance and repairs on time, and are

.

I bought my new 2005 Hyundai Elantra at Giuffre Hyundai, and I've been very happy with it. When I first went there, I just wanted to look around, and they were happy to just leave me alone and not follow me all over the place. when I found

5
★★★★★

I bought my new 2005 Hyundai Elantra at Giuffre Hyundai, and I've been very happy with it. When I first went there, I just wanted to look around, and they were happy to just leave me alone and not follow me all over the place. when I found

.

Im a Staten Island resident and had a bad experince with Manfredi and there sales staff and Finance, I took my problem over the Bridge which was 5 minutes away. I had excellent salesman and the Manager Scott B and Peter Bellina had

5
★★★★★

Im a Staten Island resident and had a bad experince with Manfredi and there sales staff and Finance, I took my problem over the Bridge which was 5 minutes away. I had excellent salesman and the Manager Scott B and Peter Bellina had

 

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