J & J World Cleaners

★☆☆☆☆

About J & J World Cleaners

Personal Services

Personal Services
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I had been using this cleaner for 3 years and was always happy with the service and quality of work, but that changed about 2 months ago and I will never go here again. I brought a pair of light pink suede pants there and when I got them back, the color was considerably darker and there were 3 bald spots where the suede was rubbed away. I went back to show the woman what had happened. We always had a good rapport so I didn't think it'd be a problem. When I showed her the damage and she became very rude and refused to take any responsibility for it. She said that that was the original color (it wasn't) and that the bald spots were there (they weren't). She explained to me that leather and suede was outsourced to another cleaner so it wasn't her responsibility. Since I was always happy with her previoius work and understood that it was another cleaner who damaged my pants, I decided to keep using her and brought my white Louis Vuitton jacket in for cleaning. when I got it back it looked fine, but about 2 weeks later, I pulled it out of my closet and there was a bright pink stain about the size of a quarter right on the front! And inside of the front part where it buttons was stained pink as well. I had to take it to madame paulette's (they said it was chemical drips) and pay them $120 to fix what she ruined. Don't trust her!

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★☆☆☆☆

I had been using this cleaner for 3 years and was always happy with the service and quality of work, but that changed about 2 months ago and I will never go here again. I brought a pair of light pink suede pants there and when I got them back, the color was considerably darker and there were 3 bald spots where the suede was rubbed away. I went back to show the woman what had happened. We always had a good rapport so I didn't think it'd be a problem. When I showed her the damage and she became very rude and refused to take any responsibility for it. She said that that was the original color (it wasn't) and that the bald spots were there (they weren't). She explained to me that leather and suede was outsourced to another cleaner so it wasn't her responsibility. Since I was always happy with her previoius work and understood that it was another cleaner who damaged my pants, I decided to keep using her and brought my white Louis Vuitton jacket in for cleaning. when I got it back it looked fine, but about 2 weeks later, I pulled it out of my closet and there was a bright pink stain about the size of a quarter right on the front! And inside of the front part where it buttons was stained pink as well. I had to take it to madame paulette's (they said it was chemical drips) and pay them $120 to fix what she ruined. Don't trust her!

Pros: Not recommended

Cons: Sloppy work, damages clothes

 

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