Datavision

★★★★☆

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I'm datavision customer for 12 years, Buying from PC. Notebooks ,Audio Video equipemeent. All I can say is that I'm very pleased with customer service, equipements. I get more what any other store can provide on helping shoosing the product that fit my projects. the product are very compettive prices and high ends that its hard to get on known big chaine electronics stores. Even if the store that not carry the particular item, they ordered and call me to come pick up. Other electronics chaine should take Datavision as example on how to handle and create and mange good customer relation. I feel I have all firends over there.

2
★★★★★

I'm datavision customer for 12 years, Buying from PC. Notebooks ,Audio Video equipemeent. All I can say is that I'm very pleased with customer service, equipements. I get more what any other store can provide on helping shoosing the product that fit my projects. the product are very compettive prices and high ends that its hard to get on known big chaine electronics stores. Even if the store that not carry the particular item, they ordered and call me to come pick up. Other electronics chaine should take Datavision as example on how to handle and create and mange good customer relation. I feel I have all firends over there.

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best service, price, advice.....

2
★★★★★

best service, price, advice.....

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Datavision is the ONLY place in NYC I shop at for my electronics.

2
★★★★★

Datavision is the ONLY place in NYC I shop at for my electronics.

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I LIKE THE STAFF THERE AND I GO BACK ALL THE TIME FOR MY COMPUTER NEED'S THE STAFF KNOW WHAT THAY ARE DOING AND ARE WELL VERST WITH WHAT THEY SELL I GIVE THEM A+ ON THAT .... MARVIN

2
★★★★★

I LIKE THE STAFF THERE AND I GO BACK ALL THE TIME FOR MY COMPUTER NEED'S THE STAFF KNOW WHAT THAY ARE DOING AND ARE WELL VERST WITH WHAT THEY SELL I GIVE THEM A+ ON THAT .... MARVIN

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Came in to purchase a few things and was immediately welcomed by a friendly sales guy. helped me out with everything i needed and explained everything in great detail and with patience. DTV is the place to go for all electronic needs! A+

2
★★★★★

Came in to purchase a few things and was immediately welcomed by a friendly sales guy. helped me out with everything i needed and explained everything in great detail and with patience. DTV is the place to go for all electronic needs! A+

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When ever I need anything regarding computers, electronics this is the only place I go! Set up a business account and they will waive the taxes! Ask for Joey Suede and he will always take care of you - Tell him Alex sent you... I have been buying all my Mac computers and accessories here for nearly 10 years because they have the best prices and the best selection! Always in stock! I don't go anywhere else not even on the internet because I save money in shipping! I highly recommend this store with it's great staff! Even my church get's most of our electronic & computer needs from this store. Enjoy your shopping--- Thanks Joey for the all the years of great service!

2
★★★★★

When ever I need anything regarding computers, electronics this is the only place I go! Set up a business account and they will waive the taxes! Ask for Joey Suede and he will always take care of you - Tell him Alex sent you... I have been buying all my Mac computers and accessories here for nearly 10 years because they have the best prices and the best selection! Always in stock! I don't go anywhere else not even on the internet because I save money in shipping! I highly recommend this store with it's great staff! Even my church get's most of our electronic & computer needs from this store. Enjoy your shopping--- Thanks Joey for the all the years of great service!

.

I need a new home theater system now. Off to Datavision, I go.

2
★★★★★

I need a new home theater system now. Off to Datavision, I go.

.

I'm datavision customer for 12 years, Buying from PC. Notebooks ,Audio Video equipemeent. All I can say is that I'm very pleased with customer service, equipements. I get more what any other store can provide on helping shoosing the product that fit my projects. the product are very compettive prices and high ends that its hard to get on known big chaine electronics stores. Even if the store that not carry the particular item, they ordered and call me to come pick up. Other electronics chaine should take Datavision as example on how to handle and create and mange good customer relation. I feel I have all firends over there.

2
★★★★★

I'm datavision customer for 12 years, Buying from PC. Notebooks ,Audio Video equipemeent. All I can say is that I'm very pleased with customer service, equipements. I get more what any other store can provide on helping shoosing the product that fit my projects. the product are very compettive prices and high ends that its hard to get on known big chaine electronics stores. Even if the store that not carry the particular item, they ordered and call me to come pick up. Other electronics chaine should take Datavision as example on how to handle and create and mange good customer relation. I feel I have all firends over there.

.

went to datavisionwith a corprate deal and they toke care of me and my company like i was family will continue to do bussiness with them. they are great

2
★★★★★

went to datavisionwith a corprate deal and they toke care of me and my company like i was family will continue to do bussiness with them. they are great

.

I have been purchasing from this midtown NYC store for many years and they never disappoint. The usually have everything in stock with substitute products that are equally as good as the original OEM products. The manager, Joey takes a personal interest in making sure that I am well taken care of. He is good at building long standing relationships with customers that I think leads to a lot of repeat business for him. The store is organized and laid out well and it is easy to find what you are looking for. I would highly recommend this store and it's staff to anyone that wants good pricing and excellent customer service.

2
★★★★★

I have been purchasing from this midtown NYC store for many years and they never disappoint. The usually have everything in stock with substitute products that are equally as good as the original OEM products. The manager, Joey takes a personal interest in making sure that I am well taken care of. He is good at building long standing relationships with customers that I think leads to a lot of repeat business for him. The store is organized and laid out well and it is easy to find what you are looking for. I would highly recommend this store and it's staff to anyone that wants good pricing and excellent customer service.

.

I have been purchasing from this midtown NYC store for many years and they never disappoint. The usually have everything in stock with substitute products that are equally as good as the original OEM products. The manager, Joey takes a personal interest in making sure that I am well taken care of. He is good at building long standing relationships with customers that I think leads to a lot of repeat business for him. The store is organized and laid out well and it is easy to find what you are looking for. I would highly recommend this store and it's staff to anyone that wants good pricing and excellent customer service.

2
★★★★★

I have been purchasing from this midtown NYC store for many years and they never disappoint. The usually have everything in stock with substitute products that are equally as good as the original OEM products. The manager, Joey takes a personal interest in making sure that I am well taken care of. He is good at building long standing relationships with customers that I think leads to a lot of repeat business for him. The store is organized and laid out well and it is easy to find what you are looking for. I would highly recommend this store and it's staff to anyone that wants good pricing and excellent customer service.

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I have frequented DataVision for the past 5 years and throughout that time they have come through for all of my needs. The staff is knowledgable and friendly. They have made thing easy for me for major and minor purchaces alike. Any problems I have had have been deal with in a timely and friendly fashion.

2
★★★★★

I have frequented DataVision for the past 5 years and throughout that time they have come through for all of my needs. The staff is knowledgable and friendly. They have made thing easy for me for major and minor purchaces alike. Any problems I have had have been deal with in a timely and friendly fashion.

.

I only buy my electronics at datavision. there a great store with almost every product at best prices. the manager is fantastic his name is Joe Suede. They carry apple, sony etc

2
★★★★★

I only buy my electronics at datavision. there a great store with almost every product at best prices. the manager is fantastic his name is Joe Suede. They carry apple, sony etc

.

When ever I need anything regarding computers, electronics this is the only place I go! Set up a business account and they will waive the taxes! Ask for Joey Suede and he will always take care of you - Tell him Alex sent you... I have been buying all my Mac computers and accessories here for nearly 10 years because they have the best prices and the best selection! Always in stock! I don't go anywhere else not even on the internet because I save money in shipping! I highly recommend this store with it's great staff! Even my church get's most of our electronic & computer needs from this store. Enjoy your shopping--- Thanks Joey for the all the years of great service!

2
★★★★★

When ever I need anything regarding computers, electronics this is the only place I go! Set up a business account and they will waive the taxes! Ask for Joey Suede and he will always take care of you - Tell him Alex sent you... I have been buying all my Mac computers and accessories here for nearly 10 years because they have the best prices and the best selection! Always in stock! I don't go anywhere else not even on the internet because I save money in shipping! I highly recommend this store with it's great staff! Even my church get's most of our electronic & computer needs from this store. Enjoy your shopping--- Thanks Joey for the all the years of great service!

.

I bought a SONY H20 camera in the 5th Ave store and the customer service was great. They honored the online price which was lower than the store price which i was very happy about. They changed the online price soon after however. The service people including the security guard were really pleasant. Great shopping experience overall

2
★★★★★

I bought a SONY H20 camera in the 5th Ave store and the customer service was great. They honored the online price which was lower than the store price which i was very happy about. They changed the online price soon after however. The service people including the security guard were really pleasant. Great shopping experience overall

.

Datavision is the ONLY place in NYC I shop at for my electronics. The customer service is always good for me and they always have a good amount of product options. I need a new home theater system now. Off to Datavision, I go.

2
★★★★★

Datavision is the ONLY place in NYC I shop at for my electronics. The customer service is always good for me and they always have a good amount of product options. I need a new home theater system now. Off to Datavision, I go.

.

I'm datavision customer for 12 years, Buying from PC. Notebooks ,Audio Video equipemeent. All I can say is that I'm very pleased with customer service, equipements. I get more what any other store can provide on helping shoosing the product that fit my projects. the product are very compettive prices and high ends that its hard to get on known big chaine electronics stores. Even if the store that not carry the particular item, they ordered and call me to come pick up. Other electronics chaine should take Datavision as example on how to handle and create and mange good customer relation. I feel I have all firends over there.

2
★★★★★

I'm datavision customer for 12 years, Buying from PC. Notebooks ,Audio Video equipemeent. All I can say is that I'm very pleased with customer service, equipements. I get more what any other store can provide on helping shoosing the product that fit my projects. the product are very compettive prices and high ends that its hard to get on known big chaine electronics stores. Even if the store that not carry the particular item, they ordered and call me to come pick up. Other electronics chaine should take Datavision as example on how to handle and create and mange good customer relation. I feel I have all firends over there.

.

walked in was met by a goodmorning greeting and directed to a sales person who was polite with plenty of patients and infomation on todays digital cameras no hard sell i will tell all my friends keep up the good work

2
★★★★★

walked in was met by a goodmorning greeting and directed to a sales person who was polite with plenty of patients and infomation on todays digital cameras no hard sell i will tell all my friends keep up the good work

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I did not experience any of the problems mentioned in the other reviews. I called ahead, got the answer I was looking for, went in, and got the service that I wanted with no hassle or wasted time. The salesman that was very helpful was Joey Swade. He was great. He helped me pick out a great gift for my son's birthday. My son love's his new laptop. Thanks again Joey.

2
★★★★★

I did not experience any of the problems mentioned in the other reviews. I called ahead, got the answer I was looking for, went in, and got the service that I wanted with no hassle or wasted time. The salesman that was very helpful was Joey Swade. He was great. He helped me pick out a great gift for my son's birthday. My son love's his new laptop. Thanks again Joey.

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Always a reliable source for my electronic needs. Awesome selection, helpful staff and all-around great customer service!!! A++++++

2
★★★★★

Always a reliable source for my electronic needs. Awesome selection, helpful staff and all-around great customer service!!! A++++++

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I recently went to Datavision to buy a new computer. I went in without any knowledge of what I wanted to buy. The Sales person took his time to explain all the different varieties of computers and to get something that will work with me. I couldn't take the computer home so the next day they shipped the computer for me. I highly recommend Datavision as they were very patient with me and knowledge of there products.

2
★★★★★

I recently went to Datavision to buy a new computer. I went in without any knowledge of what I wanted to buy. The Sales person took his time to explain all the different varieties of computers and to get something that will work with me. I couldn't take the computer home so the next day they shipped the computer for me. I highly recommend Datavision as they were very patient with me and knowledge of there products.

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I ordered a Toshiba battery. The battery arrived quickly and as described. Unfortunately, it was the wrong battery. When I called customer service, they informed me how to return the battery. My money was refunded within ten days of the return. I will continue to order computer software and hardware.

2
★★★★★

I ordered a Toshiba battery. The battery arrived quickly and as described. Unfortunately, it was the wrong battery. When I called customer service, they informed me how to return the battery. My money was refunded within ten days of the return. I will continue to order computer software and hardware.

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I've been shopping at Datavision for several years now and just recently bought myself a camera. I was approached by welcoming sales that assisted me right away. They guided me to the camera section which had an immense selection of all kinds. As a ametuer photographer, I knew a decent amount about cameras and was looking for something exremely particular. He knew specs of the point and shoots off the top of his head. He knew exactly which cameras used which lens to even the base F-Stops and to the max ISO settings on each. The price was lower than I've seen at most places on top. As I went to check out, I browsed the notebooks like I usually do. The sales there provided me with extensive details but weren't pushy when I told them I wasn't ready to buy yet. While I was checking out, the store manager Joey even asked how my purchase experience was and told me if I had any problems to see him personally. Datavision is definitely a full service store and one of the most professional in the business.

2
★★★★★

I've been shopping at Datavision for several years now and just recently bought myself a camera. I was approached by welcoming sales that assisted me right away. They guided me to the camera section which had an immense selection of all kinds. As a ametuer photographer, I knew a decent amount about cameras and was looking for something exremely particular. He knew specs of the point and shoots off the top of his head. He knew exactly which cameras used which lens to even the base F-Stops and to the max ISO settings on each. The price was lower than I've seen at most places on top. As I went to check out, I browsed the notebooks like I usually do. The sales there provided me with extensive details but weren't pushy when I told them I wasn't ready to buy yet. While I was checking out, the store manager Joey even asked how my purchase experience was and told me if I had any problems to see him personally. Datavision is definitely a full service store and one of the most professional in the business.

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My friends and i have been dealing with data vision, especially joey & robert, for about ten years. I have never had anything but a good experience there. They have the right products at competitive prices and are open long hours daily to serve the public at a very accessible location. There is a repair center on site that gets the job done. If any problem arises, joey is happy to resolve it quickly and easily.

2
★★★★★

My friends and i have been dealing with data vision, especially joey & robert, for about ten years. I have never had anything but a good experience there. They have the right products at competitive prices and are open long hours daily to serve the public at a very accessible location. There is a repair center on site that gets the job done. If any problem arises, joey is happy to resolve it quickly and easily.

.

My years of purchasing at datavision have been well spent thanks to their managers. They showed great effort and intrest in helping me with what i need. Their knowledge on the products they are selling really helps because it makes me aware of what i am buying and its functions. I always leave satisfied and my trips to shop at datavision will never end.

2
★★★★★

My years of purchasing at datavision have been well spent thanks to their managers. They showed great effort and intrest in helping me with what i need. Their knowledge on the products they are selling really helps because it makes me aware of what i am buying and its functions. I always leave satisfied and my trips to shop at datavision will never end.

.

I did not experience any of the problems mentioned in the other reviews. I called ahead, got the answer I was looking for, went in, and got the service that I wanted with no hassle or wasted time. The salesman that was very helpful was Joey Swade. He was great. He helped me pick out a great gift for my son's birthday. My son love's his new laptop. Thanks again Joey.

2
★★★★★

I did not experience any of the problems mentioned in the other reviews. I called ahead, got the answer I was looking for, went in, and got the service that I wanted with no hassle or wasted time. The salesman that was very helpful was Joey Swade. He was great. He helped me pick out a great gift for my son's birthday. My son love's his new laptop. Thanks again Joey.

.

I was scheduled to go out of town in a week and found a great laptop with all the bells and whistles from Datavision! Once the item was ordered, it arrived in a few short days. I was very pleased with the prompt and timely delivery. The laptop arrived in time, so I was able to travel with my purchase and use it on my business trip. I also thought the price was very good! Since I had a great experience with the company, I will order my sons laptops for college. I will also recommend Datavision to others who are looking for great service, prompt delivery, fair pricing, and merchandise in excellent conditions. Thnx DataVision!!!!

2
★★★★★

I was scheduled to go out of town in a week and found a great laptop with all the bells and whistles from Datavision! Once the item was ordered, it arrived in a few short days. I was very pleased with the prompt and timely delivery. The laptop arrived in time, so I was able to travel with my purchase and use it on my business trip. I also thought the price was very good! Since I had a great experience with the company, I will order my sons laptops for college. I will also recommend Datavision to others who are looking for great service, prompt delivery, fair pricing, and merchandise in excellent conditions. Thnx DataVision!!!!

.

I'd first like to say that Mr. Suede's professionalism was without question quite refreshing. He was very attentive to my concerns as they pertained to a problem with a VTech telephone that I had purchased some time before. He inspected the phone and when it became quite obvious that the phone was damaged beyond repair, he exchanged it without hesitation. Due to his attentiveness and his willingness to work through my problem, DataVision can now count me as a valued customer. Leslie T. Lockheart Law Clerk Putney

2
★★★★★

I'd first like to say that Mr. Suede's professionalism was without question quite refreshing. He was very attentive to my concerns as they pertained to a problem with a VTech telephone that I had purchased some time before. He inspected the phone and when it became quite obvious that the phone was damaged beyond repair, he exchanged it without hesitation. Due to his attentiveness and his willingness to work through my problem, DataVision can now count me as a valued customer. Leslie T. Lockheart Law Clerk Putney

.

went to datavision on a time table.was in and out in 10 minutes with my new laptop great customer service and was helped out perfect.good job datavision

5
★★★★★

went to datavision on a time table.was in and out in 10 minutes with my new laptop great customer service and was helped out perfect.good job datavision

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I recently bought a cable from datavision and it broke a few weeks later. I went back in with no receipt or packaging and in spite of their no refund policy, the management was very reasonable when I explained that it was unrealistic to keep a receipt on a $7 cable, and allowed me to replace the cable with a new one no problem.

2
★★★★★

I recently bought a cable from datavision and it broke a few weeks later. I went back in with no receipt or packaging and in spite of their no refund policy, the management was very reasonable when I explained that it was unrealistic to keep a receipt on a $7 cable, and allowed me to replace the cable with a new one no problem.

Pros: Customer Service

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This store has a limited selection of each device type that are, in my mind, slightly overpriced when compared to identical items online, but not by too much. The equipment that they cover is very wide and should satisfy most people. However, beware.\r
\r
I select two 2Gb compact flash drives with the help of a salesman (helpful guy) and was given a hand-written card to take to the front to pay, which I did. I was told to go to the exit and handed my sales receipt to the guy there (who also checks in bags and is probably their bouncer). He took one 2Gb pack off the hook and quickly folded the sales receipt around it before turning away from me and asking if I wanted a bag. I was curious as to whether there were actually two flash cards in the pack, since that would have been unusual, so I asked. He pretended to be confused and then said that ""she had asked for a CF card, not two"" indicating an error on the cashiers part.\r
\r
Given their strict policy of no refunds etc, the chance of me getting the second device once I had stepped outside is probably nil. So make sure you have everything you have paid for if you have to deal with their bouncer. No doubt he has a very lucrative sideline outside office hours.

1
★★☆☆☆

This store has a limited selection of each device type that are, in my mind, slightly overpriced when compared to identical items online, but not by too much. The equipment that they cover is very wide and should satisfy most people. However, beware.\r
\r
I select two 2Gb compact flash drives with the help of a salesman (helpful guy) and was given a hand-written card to take to the front to pay, which I did. I was told to go to the exit and handed my sales receipt to the guy there (who also checks in bags and is probably their bouncer). He took one 2Gb pack off the hook and quickly folded the sales receipt around it before turning away from me and asking if I wanted a bag. I was curious as to whether there were actually two flash cards in the pack, since that would have been unusual, so I asked. He pretended to be confused and then said that ""she had asked for a CF card, not two"" indicating an error on the cashiers part.\r
\r
Given their strict policy of no refunds etc, the chance of me getting the second device once I had stepped outside is probably nil. So make sure you have everything you have paid for if you have to deal with their bouncer. No doubt he has a very lucrative sideline outside office hours.

Pros: Huge selection

Cons: Beware

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MY FRIENDS AND I HAVE BEEN DEALING WITH DATA VISION, ESPECIALLY JOEY & ROBERT, FOR ABOUT TEN YEARS. I HAVE NEVER HAD ANYTHING BUT A GOOD EXPERIENCE THERE. THEY HAVE THE RIGHT PRODUCTS AT COMPETITIVE PRICES AND ARE OPEN LONG HOURS DAILY TO SERVE THE PUBLIC AT A VERY ACCESSIBLE LOCATION. THERE IS A REPAIR CENTER ON SITE THAT GETS THE JOB DONE. IF ANY PROBLEM ARISES, JOEY IS HAPPY TO RESOLVE IT QUICKLY AND EASILY.

2
★★★★☆

MY FRIENDS AND I HAVE BEEN DEALING WITH DATA VISION, ESPECIALLY JOEY & ROBERT, FOR ABOUT TEN YEARS. I HAVE NEVER HAD ANYTHING BUT A GOOD EXPERIENCE THERE. THEY HAVE THE RIGHT PRODUCTS AT COMPETITIVE PRICES AND ARE OPEN LONG HOURS DAILY TO SERVE THE PUBLIC AT A VERY ACCESSIBLE LOCATION. THERE IS A REPAIR CENTER ON SITE THAT GETS THE JOB DONE. IF ANY PROBLEM ARISES, JOEY IS HAPPY TO RESOLVE IT QUICKLY AND EASILY.

Pros: NICE PEOPLE EASY TO DEAL WITH

Cons: NONE IN MY EXPERIENCE

.

My guess is that this store has never had a customer shop there twice. Well, good thing NY has plenty of tourists... They should be shut down for their practices! Customer service?? what? No, customer disservice! Managers are dismal, worse than you could imagine. Great place to buy something and never need any kind of service. Although, you probably have a better chance with Ebay of buying an item that is not broken. And, just so it is clear, if you return a broken item and they don't have a replacement, it is your problem, not theirs--they ""don't do returns"". Nor do they provide you a copy of a receipt if you ask. ""It is company policy not to give a receipt""! WHAT!!!! SERIOUSLY!!!

0
★☆☆☆☆

My guess is that this store has never had a customer shop there twice. Well, good thing NY has plenty of tourists... They should be shut down for their practices! Customer service?? what? No, customer disservice! Managers are dismal, worse than you could imagine. Great place to buy something and never need any kind of service. Although, you probably have a better chance with Ebay of buying an item that is not broken. And, just so it is clear, if you return a broken item and they don't have a replacement, it is your problem, not theirs--they ""don't do returns"". Nor do they provide you a copy of a receipt if you ask. ""It is company policy not to give a receipt""! WHAT!!!! SERIOUSLY!!!

Cons: Everything...

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I went to the store and asked for a good mac they gave me a good estamite and they gave me a discount

2
★★★★★

I went to the store and asked for a good mac they gave me a good estamite and they gave me a discount

.

I brought my laptop in to be repaired. It was returned to me with additional issues. Things that previously worked are now broken. On top of that, the tech guys went through all my personal files. Awful experience. They shouldn't be in business.

0
★☆☆☆☆

I brought my laptop in to be repaired. It was returned to me with additional issues. Things that previously worked are now broken. On top of that, the tech guys went through all my personal files. Awful experience. They shouldn't be in business.

Cons: Awful service, unprofessional

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Will sale you anything and will tell you ( even after a lot of specific questions) that it will work with you request.....at the end did not work!\r
Girls behind the counter are the worst!\r
\r

0
★☆☆☆☆

Will sale you anything and will tell you ( even after a lot of specific questions) that it will work with you request.....at the end did not work!\r
Girls behind the counter are the worst!\r
\r

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Would rate this experience 0 stars if possible. Purchased a new Sony Laptop (value over $2800.00) during an unexpected flight layover in NYC on our way to Italy. The sales person was extremely well informed and very low pressure. Told the cashier at checkout not to ship for 12 days as we would be out of the country. Arriving home, we found our laptop awaiting delivery by UPS. The shipped product failed to work properly. After 3 days on the phone with Sony, they wanted the laptop sent back for repair. We contacted Datavision for a refund or replacement. We were very rudely told ""NO REFUNDS OR EXCHANGES AFTER 14 DAYS"". They started counting the days from date of purchase not even shipping! Contacted customer service and were told ""we should have read the return policy before we signed the receipt. Do you think we put the NO Refund policy on for looks"". Have contacted American Express and they have suspended the charge pending investigation. PLEASE avoid this store like the plague!!!

0
★☆☆☆☆

Would rate this experience 0 stars if possible. Purchased a new Sony Laptop (value over $2800.00) during an unexpected flight layover in NYC on our way to Italy. The sales person was extremely well informed and very low pressure. Told the cashier at checkout not to ship for 12 days as we would be out of the country. Arriving home, we found our laptop awaiting delivery by UPS. The shipped product failed to work properly. After 3 days on the phone with Sony, they wanted the laptop sent back for repair. We contacted Datavision for a refund or replacement. We were very rudely told ""NO REFUNDS OR EXCHANGES AFTER 14 DAYS"". They started counting the days from date of purchase not even shipping! Contacted customer service and were told ""we should have read the return policy before we signed the receipt. Do you think we put the NO Refund policy on for looks"". Have contacted American Express and they have suspended the charge pending investigation. PLEASE avoid this store like the plague!!!

Pros: Good Location

Cons: BAD CUSTOMER SERVICE-THE WORST EVER!!!!!!

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To be somewhat brief, I had one of the most miserable customer service and computer service experiences in this store of my life. They were factually wrong about what the problem was with my computer (they swore up and down that it was a hardware problem; we took it to another store and it was a simple software issue); and more importantly, we brought the computer in because of one problem and when we picked it up, other things that previously worked perfectly stopped working. The people were unpleasant, rude, offensive, and insulting. It was just awful; please listen to my warning.

0
★☆☆☆☆

To be somewhat brief, I had one of the most miserable customer service and computer service experiences in this store of my life. They were factually wrong about what the problem was with my computer (they swore up and down that it was a hardware problem; we took it to another store and it was a simple software issue); and more importantly, we brought the computer in because of one problem and when we picked it up, other things that previously worked perfectly stopped working. The people were unpleasant, rude, offensive, and insulting. It was just awful; please listen to my warning.

Cons: bad customer service, rude salespeople, dishonest

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The employees helped me find out what kind of radio I was looking for and found it at a discounted price. The sound was clear and it could run at a high volume. I even had a bonus discount because the store was having a sale. Thus, I only paid half of what I was willing to pay. Very helpful.

4
★★★★☆

The employees helped me find out what kind of radio I was looking for and found it at a discounted price. The sound was clear and it could run at a high volume. I even had a bonus discount because the store was having a sale. Thus, I only paid half of what I was willing to pay. Very helpful.

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0 out of 1 people found this review helpful.

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They have a bunch of different electronic equipment for just about everything. The staff is helpful. The prices are pretty good. I once bought a twenty pack of blank cd's for only ten dollars. Don't bother coming in here around lunch time because the store is usually packed and getting help is a pipe dream. Come by during when they have sales. That's when they have the best deals.

4
★★★★☆

They have a bunch of different electronic equipment for just about everything. The staff is helpful. The prices are pretty good. I once bought a twenty pack of blank cd's for only ten dollars. Don't bother coming in here around lunch time because the store is usually packed and getting help is a pipe dream. Come by during when they have sales. That's when they have the best deals.

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0 out of 1 people found this review helpful.

 

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