American Self Storage

★★★★★
Secure, convenient and affordable storage
  • 330 Tompkins Avenue

    Staten Island, NY 10304

    Map & Directions
  • 718-208-4941

About American Self Storage

Details
Hours
Mon-Fri 8am-7pm, Sat 10am-6pm, Sun 10am-4pm

Transportation & Storage

Transportation & Storage
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I've been with your Service now going on 3 yrs. Every yr I get an increase on my rate. Why? I started with 32.00 a month. I'm now paying 47.00 for a 5x5. I get the cost of living has risen, but let me just say that I haven't rec'd a raise

3
★★★★★

I've been with your Service now going on 3 yrs. Every yr I get an increase on my rate. Why? I started with 32.00 a month. I'm now paying 47.00 for a 5x5. I get the cost of living has risen, but let me just say that I haven't rec'd a raise

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This storage facility has been great - no problems at all. It's very clean and secure. The staff are super helpful with maneuvering your belongings and answering questions. Especially Richard! I live in Brooklyn, and it's really easy to get to the facility with a carload of stuff - just over the bridge.

2
★★★★★

This storage facility has been great - no problems at all. It's very clean and secure. The staff are super helpful with maneuvering your belongings and answering questions. Especially Richard! I live in Brooklyn, and it's really easy to get to the facility with a carload of stuff - just over the bridge.

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Friendly staff, great rates, and a secure and well-regulated facility. Highly recommended for anyone looking for storage on Staten Island.

2
★★★★★

Friendly staff, great rates, and a secure and well-regulated facility. Highly recommended for anyone looking for storage on Staten Island.

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With friendly staff, great rates, and a secure and well-regulated facility, I'd recommended American Self-Storage to anyone.

5
★★★★★

With friendly staff, great rates, and a secure and well-regulated facility, I'd recommended American Self-Storage to anyone.

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I see that past reviews on this page said this storage company is a great one. I also see that those comments were written in past years. Well, a lot has changed at American Self Storage on Staten Island if those reviews are even true. This storage facility is the absolute worst place that you could possibly choose to keep your personal items. The people that work the front desk are the rudest people that I have ever encountered. Their idea of customer service is completely ridiculous, being unwilling to help with any requests or answer any questions in a polite manner. Also, the company charged me for an extra month's payment of $70 by mistake. Their accusations stated that my storage unit had expired and I failed to come in person to sign the papers to end my contract with them, when in actuality, I had another week before my contract was finished with them. I didn't actually get to speak to the manager, but apparently he only comes to the office from noon until 4 PM on weekdays, which allows their customers four hours to come in a sign out of the contract...not so convenient. AND on the American Self Storage company website, it says that this company is a trained and trusted moving company as well, and for an additional fee, they will help you relocate to your new home or business. This is not true. They do not provide this service. So don't be fooled my friends. This company is awful. You would be better off spending a little more money for a better place to keep your items stored. Seriously, you will regret working with these people, they are the worst.... good luck!

0
★☆☆☆☆

I see that past reviews on this page said this storage company is a great one. I also see that those comments were written in past years. Well, a lot has changed at American Self Storage on Staten Island if those reviews are even true. This storage facility is the absolute worst place that you could possibly choose to keep your personal items. The people that work the front desk are the rudest people that I have ever encountered. Their idea of customer service is completely ridiculous, being unwilling to help with any requests or answer any questions in a polite manner. Also, the company charged me for an extra month's payment of $70 by mistake. Their accusations stated that my storage unit had expired and I failed to come in person to sign the papers to end my contract with them, when in actuality, I had another week before my contract was finished with them. I didn't actually get to speak to the manager, but apparently he only comes to the office from noon until 4 PM on weekdays, which allows their customers four hours to come in a sign out of the contract...not so convenient. AND on the American Self Storage company website, it says that this company is a trained and trusted moving company as well, and for an additional fee, they will help you relocate to your new home or business. This is not true. They do not provide this service. So don't be fooled my friends. This company is awful. You would be better off spending a little more money for a better place to keep your items stored. Seriously, you will regret working with these people, they are the worst.... good luck!

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The quality of the self storage service was excellent. The atmosphere was very professional and I was provided with a suitable and secure storage space for as long as I need. It was really simple, and I can safely say that I will continue doing business with American-Self Storage.

2
★★★★★

The quality of the self storage service was excellent. The atmosphere was very professional and I was provided with a suitable and secure storage space for as long as I need. It was really simple, and I can safely say that I will continue doing business with American-Self Storage.

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American Self-Storage is awesome because they gave me a free month when I first rented a storage unit with them. The person at the desk was also really nice to me and spoke spanish which was helpful.

2
★★★★★

American Self-Storage is awesome because they gave me a free month when I first rented a storage unit with them. The person at the desk was also really nice to me and spoke spanish which was helpful.

Pros: Free month, Nice, Helpful

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American Self- Storage has the best prices on Staten Island. They also give a month free which helps out a lot.

2
★★★★★

American Self- Storage has the best prices on Staten Island. They also give a month free which helps out a lot.

Pros: month free, secure, nice workers

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American Self-Storage has the least expensive prices around. The storage units are clean and the employees are very professional and kind.

2
★★★★★

American Self-Storage has the least expensive prices around. The storage units are clean and the employees are very professional and kind.

Pros: Inexpensive, Clean, Secure

 

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