Christine's Bridal Boutique

★★★★☆
  • 3641 Harlem Rd

    Buffalo, NY 14215

    Map & Directions
  • 716-836-5734

About Christine's Bridal Boutique

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.

Bought all of my dresses here & loved it!! We had no problems...we were always treated nicely.I recommend this shop to everyone i know!

3
★★★★★

Bought all of my dresses here & loved it!! We had no problems...we were always treated nicely.I recommend this shop to everyone i know!

Pros: customer service,location,

.

I ADVISE ALL BRIDES TO STEER CLEAR OF THIS BOUTIQUE. I would not send my worst enemy to Christine's Bridal Boutique. Let us forget for a moment that the scent of cigarette smoke permeates throughout the boutique, let us forget that the

3
★★★★★

I ADVISE ALL BRIDES TO STEER CLEAR OF THIS BOUTIQUE. I would not send my worst enemy to Christine's Bridal Boutique. Let us forget for a moment that the scent of cigarette smoke permeates throughout the boutique, let us forget that the

.

This is my first time writing a review. I would have gave them no stars (if it possible, not sure) if I had the opportunity to. I called Christine's Bridal Boutique to ask if I needed an appointment, they informed me I did not, if I came

3
★★★★★

This is my first time writing a review. I would have gave them no stars (if it possible, not sure) if I had the opportunity to. I called Christine's Bridal Boutique to ask if I needed an appointment, they informed me I did not, if I came

.

EXTREMELY POOR CUSTOMER SERVICE. POOR WORK ETHIC. LOW STANDARDS. UNFAIR ADDED FEES - Actually it is not the cheaper choice of shops, especially if you consider substandard treatment, and lack of effort to communicate or provide a good product.

Watch out for specialized shops who practice business like this - they dont think they have to worry about getting repeat business, but these women in this shop must think that brides and bridesmaids dont talk to their friends who are getting engaged.

The owner doesn't care about customer satisfaction We had a problem with a dress she ordered that came in many sizes too big.
From other reviews I have read this seems to happen often - an alteration scam.

Christine did not accept any responsibility for the problem and when I phoned, she spoke so rudely to me, the person paying her, I can not believe it! She refused to respond to my emails asking for help. I was willing to compromise and cooperate. She does not even communicate with her customers.

She advertises lower prices and thinks that gives her the right to be nasty and ignore the people giving her money.

Christine called the bride (a manipulative tactic), 1 or 2 weeks before her wedding, and lied to her about things I never said. All this did was stress the bride. Is that in Christine's business plan- to cause trouble,giving the bride more to worry about, lying in the process?

I have filed a complaint with the Better Business Bureau and written reviews on Yelp (read that one for more details of our situation) Yellowpages.com, yahoo, and CitySearch. I never have written reviews until now. I just can't allow this person to do business this way.

Our situation was unfortunate, with the wrong-sized dress, but it was really the disgusting behavior I had a problem with. There are many reviews that say the same thing. If you have high standards and want a place with class, pass this shop by.

1
★☆☆☆☆

EXTREMELY POOR CUSTOMER SERVICE. POOR WORK ETHIC. LOW STANDARDS. UNFAIR ADDED FEES - Actually it is not the cheaper choice of shops, especially if you consider substandard treatment, and lack of effort to communicate or provide a good product.

Watch out for specialized shops who practice business like this - they dont think they have to worry about getting repeat business, but these women in this shop must think that brides and bridesmaids dont talk to their friends who are getting engaged.

The owner doesn't care about customer satisfaction We had a problem with a dress she ordered that came in many sizes too big.
From other reviews I have read this seems to happen often - an alteration scam.

Christine did not accept any responsibility for the problem and when I phoned, she spoke so rudely to me, the person paying her, I can not believe it! She refused to respond to my emails asking for help. I was willing to compromise and cooperate. She does not even communicate with her customers.

She advertises lower prices and thinks that gives her the right to be nasty and ignore the people giving her money.

Christine called the bride (a manipulative tactic), 1 or 2 weeks before her wedding, and lied to her about things I never said. All this did was stress the bride. Is that in Christine's business plan- to cause trouble,giving the bride more to worry about, lying in the process?

I have filed a complaint with the Better Business Bureau and written reviews on Yelp (read that one for more details of our situation) Yellowpages.com, yahoo, and CitySearch. I never have written reviews until now. I just can't allow this person to do business this way.

Our situation was unfortunate, with the wrong-sized dress, but it was really the disgusting behavior I had a problem with. There are many reviews that say the same thing. If you have high standards and want a place with class, pass this shop by.

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.

THEY DONT COMMUNICATE OR ANSWER EMAILS.\r
They may advertise lower prices, but there will be unfair, added fees. What you will get is poor quality products, and low standards in business practices.\r
Offering cheap prices doesnt give a

3
★★★★★

THEY DONT COMMUNICATE OR ANSWER EMAILS.\r
They may advertise lower prices, but there will be unfair, added fees. What you will get is poor quality products, and low standards in business practices.\r
Offering cheap prices doesnt give a

.

I am apalled and shocked at the lack of professionalism and customer service with this business! I went here to try on bridesmaid dresses which I found on-line and were told they were only available at Christine's. The first time I went

3
★★★★★

I am apalled and shocked at the lack of professionalism and customer service with this business! I went here to try on bridesmaid dresses which I found on-line and were told they were only available at Christine's. The first time I went

.

I had a great experience at Christine's! I tried on several dresses and found the one that I loved. It was an overall good time with family and friends. I'm glad I went there last.

5
★★★★★

I had a great experience at Christine's! I tried on several dresses and found the one that I loved. It was an overall good time with family and friends. I'm glad I went there last.

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0 out of 1 people found this review helpful.

.

I had a great experience at Christine's! I tried on several dresses and found the one that I loved. It was an overall good time with family and friends. I'm glad I went there last.

3
★★★★★

I had a great experience at Christine's! I tried on several dresses and found the one that I loved. It was an overall good time with family and friends. I'm glad I went there last.

.

I can't say enough about how great my experience was with Christine's. I shopped around everywhere possible in US and Canada within 100 miles and for price and selection nobody was better.

5
★★★★★

I can't say enough about how great my experience was with Christine's. I shopped around everywhere possible in US and Canada within 100 miles and for price and selection nobody was better.

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1 out of 2 people found this review helpful.

.

I can't say enough about how great my experience was with Christine's. I shopped around everywhere possible in US and Canada within 100 miles and for price and selection nobody was better.

3
★★★★★

I can't say enough about how great my experience was with Christine's. I shopped around everywhere possible in US and Canada within 100 miles and for price and selection nobody was better.

.

Great price, Great service, Great selection, (I purchased from catalog special order) They took the time to help me make the right choice. They were very helpful.

5
★★★★★

Great price, Great service, Great selection, (I purchased from catalog special order) They took the time to help me make the right choice. They were very helpful.

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0 out of 1 people found this review helpful.

.

Good price, Good service, Good selection (Ordered from catalog) ...

3
★★★★★

Good price, Good service, Good selection (Ordered from catalog) ...

.

I purchased my dress here and was pleased with the service. The woman that took care of me was pleasant and very knowlegeable. I did shop around but I came back to Christine's to buy.

5
★★★★★

I purchased my dress here and was pleased with the service. The woman that took care of me was pleasant and very knowlegeable. I did shop around but I came back to Christine's to buy.

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.

I purchased my dress here and was pleased with the service. The woman that took care of me was pleasant and very knowlegeable. I did shop around but I came back to Christine's to buy.

3
★★★★★

I purchased my dress here and was pleased with the service. The woman that took care of me was pleasant and very knowlegeable. I did shop around but I came back to Christine's to buy.

.

Don't waste your time. I made an appointment and came in with my mother and sister. There were no other customers in the store, and the owner and her daughter were upstairs. When one finally came down, I introduced myself and told her we had an appointment. She rolled her eyes and said to go right upstairs. The place is outdated, dirty, and musty smelling. The women were very rude and unhelpful-the crossed arm fold must be their signature pose. While I can understand them not wanting you to take pictures, they wouldn't even tell us the designer of the dress or write down notes about the dresses I like. When I had mentioned that it was my first day trying on dresses, she said something to the effect of , "Oh, that's why you don't know how this works."
Apparently, she believes everyone is nasty, arm-folding, and unhelpful. We went to four other boutiques that day we had fun and the staff at every other place had wonderful attitudes, whether they allowed us to take photos or not.
I can't imagine how they do any business. Really, it was so dirty and they were so unfriendly-OH and they wouldn't let my sister use the bathroom! Stay away!

1
★☆☆☆☆

Don't waste your time. I made an appointment and came in with my mother and sister. There were no other customers in the store, and the owner and her daughter were upstairs. When one finally came down, I introduced myself and told her we had an appointment. She rolled her eyes and said to go right upstairs. The place is outdated, dirty, and musty smelling. The women were very rude and unhelpful-the crossed arm fold must be their signature pose. While I can understand them not wanting you to take pictures, they wouldn't even tell us the designer of the dress or write down notes about the dresses I like. When I had mentioned that it was my first day trying on dresses, she said something to the effect of , "Oh, that's why you don't know how this works."
Apparently, she believes everyone is nasty, arm-folding, and unhelpful. We went to four other boutiques that day we had fun and the staff at every other place had wonderful attitudes, whether they allowed us to take photos or not.
I can't imagine how they do any business. Really, it was so dirty and they were so unfriendly-OH and they wouldn't let my sister use the bathroom! Stay away!

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.

I was very happy with Christine's Bridal. They treated me well and I was very pleased with the pricing.

5
★★★★★

I was very happy with Christine's Bridal. They treated me well and I was very pleased with the pricing.

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0 out of 1 people found this review helpful.

.

I was very happy with Christine's Bridal. They treated me well and I was very happy with the pricing.

3
★★★★★

I was very happy with Christine's Bridal. They treated me well and I was very happy with the pricing.

.

After visiting several bridal shops it was a pleasure to find Christines. They helped to make my wedding a special day.

5
★★★★★

After visiting several bridal shops it was a pleasure to find Christines. They helped to make my wedding a special day.

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1 out of 2 people found this review helpful.

.

After visiting several bridal shops it was a pleasure to find Christines. They helped to make my wedding a special day.

3
★★★★★

After visiting several bridal shops it was a pleasure to find Christines. They helped to make my wedding a special day.

.

I did not get my wedding dress from Christine's but we did get all of the bridesmaid dresses there and everyone was happy with the price and service. Other then a few minor adjustments, the alterations were perfect.. ALL WAS GOOD!

5
★★★★★

I did not get my wedding dress from Christine's but we did get all of the bridesmaid dresses there and everyone was happy with the price and service. Other then a few minor adjustments, the alterations were perfect.. ALL WAS GOOD!

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0 out of 1 people found this review helpful.

.

I did not get my wedding dress from Christine's but we did get all of the bridesmaid dresses there and everyone was happy with the price and service. Other then a few minor adjustments, the alterations were perfect.. ALL WAS GOOD!

3
★★★★★

I did not get my wedding dress from Christine's but we did get all of the bridesmaid dresses there and everyone was happy with the price and service. Other then a few minor adjustments, the alterations were perfect.. ALL WAS GOOD!

.

My wife purchased her dress here and recommends Christines bridal. It looks like the anonymous reviews are left by the same person!!!

5
★★★★★

My wife purchased her dress here and recommends Christines bridal. It looks like the anonymous reviews are left by the same person!!!

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1 out of 2 people found this review helpful.

.

My wife recommended Christines Bridal to a freind and they searched online to see questionable reviews? My wife found the gown that she liked at Christines and they did all of the alterations perfectly. She told me they treated her very

3
★★★★★

My wife recommended Christines Bridal to a freind and they searched online to see questionable reviews? My wife found the gown that she liked at Christines and they did all of the alterations perfectly. She told me they treated her very

.

Maybe this is from watching too much "Say Yes to the Dress" but i as expecting shopping for my wedding dress to be a much different experience than what I found at this store. I had called and made an appointment there, when me and my mother got there we were not greeted by anyone, another customer had to tell us that everything was upstairs. When we got upstairs there was one younger woman standing there with her arms folded across her chest looking like she did not want to be there! she didn't acknowledge us when we walked up stairs at all. When i walked over to her to let her know i was there she just said "ok, you can look at the dresses, whatever you find put on this hook". she didn't ask what i was looking for or anything. so me and my mom began to look through the dresses(which there weren't many of!) ourselves. she finally came over to us and asked what i was looking for i showed her the pictures and i told her 'very minmal crystals and not satin' all she kept pulling were satin dresses that we covered in beads and crystals. she then left us again. i finished pulling 3 dresses(that's all i could find that i'd even try on) so when we went to go get her, she was busy with other people. isn't the point of making an appointment to have someone work with just me? well needless to say i didn't get a dress from there....

i would recommend going somewhere else that has a bigger selection and friendlier staff

1
★☆☆☆☆

Maybe this is from watching too much "Say Yes to the Dress" but i as expecting shopping for my wedding dress to be a much different experience than what I found at this store. I had called and made an appointment there, when me and my mother got there we were not greeted by anyone, another customer had to tell us that everything was upstairs. When we got upstairs there was one younger woman standing there with her arms folded across her chest looking like she did not want to be there! she didn't acknowledge us when we walked up stairs at all. When i walked over to her to let her know i was there she just said "ok, you can look at the dresses, whatever you find put on this hook". she didn't ask what i was looking for or anything. so me and my mom began to look through the dresses(which there weren't many of!) ourselves. she finally came over to us and asked what i was looking for i showed her the pictures and i told her 'very minmal crystals and not satin' all she kept pulling were satin dresses that we covered in beads and crystals. she then left us again. i finished pulling 3 dresses(that's all i could find that i'd even try on) so when we went to go get her, she was busy with other people. isn't the point of making an appointment to have someone work with just me? well needless to say i didn't get a dress from there....

i would recommend going somewhere else that has a bigger selection and friendlier staff

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0 out of 1 people found this review helpful.

.

This bridal shop has terrible customer service!! I received nothing but attitude and NO ASSISTANCE from the sales women, even though I had an appointment. The older of the 2 women had a nasty attitude and didn't help me even when I asked for it. I would give this rating no stars if possible, they don't even deserve 1.

0
★☆☆☆☆

This bridal shop has terrible customer service!! I received nothing but attitude and NO ASSISTANCE from the sales women, even though I had an appointment. The older of the 2 women had a nasty attitude and didn't help me even when I asked for it. I would give this rating no stars if possible, they don't even deserve 1.

Pros: NOTHING

Cons: EVERYTHING

.

This is the worst place. I ordered my custom made dress over 7 months ago...they never called to tell me it came in. Then they ordered it 3 inches to big and charged me for a hem adjustment. It's a custom gown, you shouldn't need an adjustment! When I confronted them with these issues they argued and were very rude. Needless to say, I disputed the charge and filed a BBB report and went to channel 2 and 4!!!!

0
★☆☆☆☆

This is the worst place. I ordered my custom made dress over 7 months ago...they never called to tell me it came in. Then they ordered it 3 inches to big and charged me for a hem adjustment. It's a custom gown, you shouldn't need an adjustment! When I confronted them with these issues they argued and were very rude. Needless to say, I disputed the charge and filed a BBB report and went to channel 2 and 4!!!!

Pros: None at all

Cons: rude, overcharged, not willing to fix mistakes, bad hours...

.

Three of six bridesmaids were measured for one, or even two, sizes too big. Luckily our awesome bride called and had them switched, although the nasty ladies insisted they measured for the correct sizes. One bridesmaid tried the sample dress, a size 10 which fit like a glove, and was ordered a 12...? We went to pick them up today and the sizes our bride had changed fit perfectly. However, the one we did not have changed because she wasn't told what size she was ordered (none of us were, we had to try and read it off the slip when we were putting our deposit down) had the dress falling off of her. The dress was at least two sizes too big. The old lady, who only ever met this bridesmaid once before, and measured her for 30 seconds, said she could tell that she lost weight and that must be why the dress is so big. She would have had to have lost about twenty pounds for that to be the case, when in reality she's gained weight. Basically, they gave her no discount, offered no apologies, and blamed it on her losing weight and how the manufacturer cuts the fabric for the dresses. She said that she had measurements falling into three different sizes, so they picked the middle one. Based off of that, she would have been between sizes 4, 6, and 8... when really she is a size 2. The old lady also said how easy the alterations would be, completely dismissing the entire point that SHE measured wrong and there shouldn't even BE that much to alter. Not to mention, we were told they would be in on March 27th, but we never heard anything, then the bride called yesterday (April 5th) and asked if they were in, they said they had been shipped out here on March 19th and they had been in... but we were never even notified. All they cared about was getting their money, and sticking to their "all sales are final" policy. Do not even waste your time there, go somewhere ANYWHERE else.

1
★☆☆☆☆

Three of six bridesmaids were measured for one, or even two, sizes too big. Luckily our awesome bride called and had them switched, although the nasty ladies insisted they measured for the correct sizes. One bridesmaid tried the sample dress, a size 10 which fit like a glove, and was ordered a 12...? We went to pick them up today and the sizes our bride had changed fit perfectly. However, the one we did not have changed because she wasn't told what size she was ordered (none of us were, we had to try and read it off the slip when we were putting our deposit down) had the dress falling off of her. The dress was at least two sizes too big. The old lady, who only ever met this bridesmaid once before, and measured her for 30 seconds, said she could tell that she lost weight and that must be why the dress is so big. She would have had to have lost about twenty pounds for that to be the case, when in reality she's gained weight. Basically, they gave her no discount, offered no apologies, and blamed it on her losing weight and how the manufacturer cuts the fabric for the dresses. She said that she had measurements falling into three different sizes, so they picked the middle one. Based off of that, she would have been between sizes 4, 6, and 8... when really she is a size 2. The old lady also said how easy the alterations would be, completely dismissing the entire point that SHE measured wrong and there shouldn't even BE that much to alter. Not to mention, we were told they would be in on March 27th, but we never heard anything, then the bride called yesterday (April 5th) and asked if they were in, they said they had been shipped out here on March 19th and they had been in... but we were never even notified. All they cared about was getting their money, and sticking to their "all sales are final" policy. Do not even waste your time there, go somewhere ANYWHERE else.

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.

Three of six bridesmaids were measured for one, or even two, sizes too big. Luckily our awesome bride called and had them switched, although the nasty ladies insisted they measured for the correct sizes. One bridesmaid tried the sample dress, a size 10 which fit like a glove, and was ordered a 12...? We went to pick them up today and the sizes our bride had changed fit perfectly. However, the one we did not have changed because she wasn't told what size she was ordered (none of us were, we had to try and read it off the slip when we were putting our deposit down) had the dress falling off of her. The dress was at least two sizes too big. The old lady, who only ever met this bridesmaid once before, and measured her for 30 seconds, said she could tell that she lost weight and that must be why the dress is so big. She would have had to have lost about twenty pounds for that to be the case, when in reality she's gained weight. Basically, they gave her no discount, offered no apologies, and blamed it on her losing weight and how the manufacturer cuts the fabric for the dresses. She said that she had measurements falling into three different sizes, so they picked the middle one. Based off of that, she would have been between sizes 4, 6, and 8... when really she is a size 2. The old lady also said how easy the alterations would be, completely dismissing the entire point that SHE measured wrong and there shouldn't even BE that much to alter. Not to mention, we were told they would be in on March 27th, but we never heard anything, then the bride called yesterday (April 5th) and asked if they were in, they said they had been shipped out here on March 19th and they had been in... but we were never even notified. All they cared about was getting their money, and sticking to their "all sales are final" policy. Do not even waste your time there, go somewhere ANYWHERE else.

0
★☆☆☆☆

Three of six bridesmaids were measured for one, or even two, sizes too big. Luckily our awesome bride called and had them switched, although the nasty ladies insisted they measured for the correct sizes. One bridesmaid tried the sample dress, a size 10 which fit like a glove, and was ordered a 12...? We went to pick them up today and the sizes our bride had changed fit perfectly. However, the one we did not have changed because she wasn't told what size she was ordered (none of us were, we had to try and read it off the slip when we were putting our deposit down) had the dress falling off of her. The dress was at least two sizes too big. The old lady, who only ever met this bridesmaid once before, and measured her for 30 seconds, said she could tell that she lost weight and that must be why the dress is so big. She would have had to have lost about twenty pounds for that to be the case, when in reality she's gained weight. Basically, they gave her no discount, offered no apologies, and blamed it on her losing weight and how the manufacturer cuts the fabric for the dresses. She said that she had measurements falling into three different sizes, so they picked the middle one. Based off of that, she would have been between sizes 4, 6, and 8... when really she is a size 2. The old lady also said how easy the alterations would be, completely dismissing the entire point that SHE measured wrong and there shouldn't even BE that much to alter. Not to mention, we were told they would be in on March 27th, but we never heard anything, then the bride called yesterday (April 5th) and asked if they were in, they said they had been shipped out here on March 19th and they had been in... but we were never even notified. All they cared about was getting their money, and sticking to their "all sales are final" policy. Do not even waste your time there, go somewhere ANYWHERE else.

Pros: None.

Cons: Everything.

.

I'm a bridesmaid in my best friend's wedding. The bride and my fellow brides maids made an unfortuante mistake of choosing Chrisitine's as our choice to order our gowns.

Our first impression was that Christine's very dirty wih a small selection and very impersonal attitude. After atleast one other bridal group ran over into our appointment, the lady that finally waited on us had a very unprofessional attitude and obviously hates her job. We did somehow manage to find a (clean and unbroken) dress and decided to order the gown because of the small color selection we found everywhere else. Unfortunatly, the same nasty unprofessional woman measured us. WHAT A MISTAKE. After, leaving there we realized that all but one of our girls were oversized by atleaset a size and told that the sizes ran small. (SOUNDS LIKE A SCAM DOESN'T IT?) At this point, our bride was concerned that our dresses wouldn't fit and changed 3 of the dress sizes smaller.

When the dresses finally came in, our bride did not recieve a call. She called in concerned herself and found our dreses had been there for sometime. The dresses fit most of us. One bridesmaid was very obviously measeured wrong and ordered a size she never fit in her life! When she disbuted the size, the lady ordered it anyways. The dress is almost to big to be alterered. In informing the two ladies that this mistkae was made, they repeatedly said it wasn't there fault, dresses aren't made to fit every person, told her she was obviously not that size and insisted she lost weight. In insisting in a refund or an alteration they refused.

Isn't it a duty of a bridal shop to atleast know how to measure for gowns?? This place was nothing but a headache. With two very unprofessional woman running this joint i'm surprised they aren't closed down.

Brides-This is a time for you and your girls to be pampered. Gown shopping is supposed to be a fun experience for your perfect day. I promise you this place will do nothing but F*** IT UP. Please make a better decision on your boutique choice and don't become vicim to Christine's Boutique Hell.

0
★☆☆☆☆

I'm a bridesmaid in my best friend's wedding. The bride and my fellow brides maids made an unfortuante mistake of choosing Chrisitine's as our choice to order our gowns.

Our first impression was that Christine's very dirty wih a small selection and very impersonal attitude. After atleast one other bridal group ran over into our appointment, the lady that finally waited on us had a very unprofessional attitude and obviously hates her job. We did somehow manage to find a (clean and unbroken) dress and decided to order the gown because of the small color selection we found everywhere else. Unfortunatly, the same nasty unprofessional woman measured us. WHAT A MISTAKE. After, leaving there we realized that all but one of our girls were oversized by atleaset a size and told that the sizes ran small. (SOUNDS LIKE A SCAM DOESN'T IT?) At this point, our bride was concerned that our dresses wouldn't fit and changed 3 of the dress sizes smaller.

When the dresses finally came in, our bride did not recieve a call. She called in concerned herself and found our dreses had been there for sometime. The dresses fit most of us. One bridesmaid was very obviously measeured wrong and ordered a size she never fit in her life! When she disbuted the size, the lady ordered it anyways. The dress is almost to big to be alterered. In informing the two ladies that this mistkae was made, they repeatedly said it wasn't there fault, dresses aren't made to fit every person, told her she was obviously not that size and insisted she lost weight. In insisting in a refund or an alteration they refused.

Isn't it a duty of a bridal shop to atleast know how to measure for gowns?? This place was nothing but a headache. With two very unprofessional woman running this joint i'm surprised they aren't closed down.

Brides-This is a time for you and your girls to be pampered. Gown shopping is supposed to be a fun experience for your perfect day. I promise you this place will do nothing but F*** IT UP. Please make a better decision on your boutique choice and don't become vicim to Christine's Boutique Hell.

Pros: None

Cons: Too many to name

.

I found my dream dress at another salon, but due to the location I did not order it from there. I called Christine's to see if they could order it for me. They were very nice, the next day I went in and placed my order. That was the last positive experience I had with them. My 6 bridesmaides went in to pick their dresses out. There was a little girl running in and out of all of the rooms as my girls were changing. We also had to help ourselves and could not find anyone to help us for 15 minutes. I wanted my girls to order their dresses by Nov 1st to make sure we had them in time. She told some of my girls they did not have to order them by that date. I ended up placing the order on Nov 4th after telling my girls they had to order now. We were told it would be 6-8 weeks for the dresses to be in. I called the first week in January (almost 8 weeks later) to see when they were expecting them. I never received a return phone call. My bridesmaide from out of town called and they said they would be in the beggining of March???? After many phone calls I got the dresses; 16 weeks after the original order date. I believe they never placed the original order. When my girls and I went to pick up our dresses, they were so rude and barly let us try on our dresses (since we were not getting our alterations done there). They ordered one of my bridesmaides the wrong dress and told her it was not their fault. They are the ones who wrote down the style number. They would do nothing to help her and we now have a seamstress remaking her dress into something she likes. My other bridesmaid made 4 trips before she actually got her dress. They were randomly closed with notes on the door.
I could go on for another day about all of the rude and unprofessional comments and conversations that took place with this business; but there is nothing I can do about it now. I am just hoping that this will help keep other brides from having a similar experience.

0
★☆☆☆☆

I found my dream dress at another salon, but due to the location I did not order it from there. I called Christine's to see if they could order it for me. They were very nice, the next day I went in and placed my order. That was the last positive experience I had with them. My 6 bridesmaides went in to pick their dresses out. There was a little girl running in and out of all of the rooms as my girls were changing. We also had to help ourselves and could not find anyone to help us for 15 minutes. I wanted my girls to order their dresses by Nov 1st to make sure we had them in time. She told some of my girls they did not have to order them by that date. I ended up placing the order on Nov 4th after telling my girls they had to order now. We were told it would be 6-8 weeks for the dresses to be in. I called the first week in January (almost 8 weeks later) to see when they were expecting them. I never received a return phone call. My bridesmaide from out of town called and they said they would be in the beggining of March???? After many phone calls I got the dresses; 16 weeks after the original order date. I believe they never placed the original order. When my girls and I went to pick up our dresses, they were so rude and barly let us try on our dresses (since we were not getting our alterations done there). They ordered one of my bridesmaides the wrong dress and told her it was not their fault. They are the ones who wrote down the style number. They would do nothing to help her and we now have a seamstress remaking her dress into something she likes. My other bridesmaid made 4 trips before she actually got her dress. They were randomly closed with notes on the door.
I could go on for another day about all of the rude and unprofessional comments and conversations that took place with this business; but there is nothing I can do about it now. I am just hoping that this will help keep other brides from having a similar experience.

Pros: None

Cons: Rude, unprofessional, and horrible hours

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I was a bride... They told me if i ordered the dress off the rack (due to lack of time to order it) they would clean it up and make it look brand new, sew all the beads that fell off back on and clean up all the hanging strings - they didn't, not at all!! On every patch of beading there were AT LEAST 3 or 4 beads missing and the hanging strings were still there from where the beads broke off. Also, they were completely rude and snippy the whole time. They altered the dress wrong so there were buldges of fabric at the hips and acted offended that I wanted it fixed... and then didn't even bother calling to let me know my dress wasn't ready for my final fitting- they let me drive all the way out there and then were completely unappologetic for not giving me the courtesy of a phone call. I didn't get my dress until 3 days before my wedding and they were closed until the day of my wedding so I couldn't even have them fix all the beading and loose string they PROMISED to fix. Noses stuck WAY up in the air. PLEASE!!! don't waste your time or money! You'll be SOOOO disappointed!

0
★☆☆☆☆

I was a bride... They told me if i ordered the dress off the rack (due to lack of time to order it) they would clean it up and make it look brand new, sew all the beads that fell off back on and clean up all the hanging strings - they didn't, not at all!! On every patch of beading there were AT LEAST 3 or 4 beads missing and the hanging strings were still there from where the beads broke off. Also, they were completely rude and snippy the whole time. They altered the dress wrong so there were buldges of fabric at the hips and acted offended that I wanted it fixed... and then didn't even bother calling to let me know my dress wasn't ready for my final fitting- they let me drive all the way out there and then were completely unappologetic for not giving me the courtesy of a phone call. I didn't get my dress until 3 days before my wedding and they were closed until the day of my wedding so I couldn't even have them fix all the beading and loose string they PROMISED to fix. Noses stuck WAY up in the air. PLEASE!!! don't waste your time or money! You'll be SOOOO disappointed!

Pros: nothing!

Cons: everything!!!

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Bought all of my dresses here & loved it!! We had no problems...we were always treated nicely.I recommend this shop to everyone i know!

2
★★★★★

Bought all of my dresses here & loved it!! We had no problems...we were always treated nicely.I recommend this shop to everyone i know!

Pros: customer service,location,

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VERY UNPROFESSIONAL AND RUDE!?? - ejoconnor?? - Today
I was a bridesmaid for a wedding and the old lady who works there was terrible. She tried to convince me that the dress she ordered fit when it was the wrong size, then she altered it incorrectly and never told me about the alteration fees. When I showed up to get it on my lunch hour which they are supposed to open at 1pm, I waited outside for 40 minutes until she finally showed up to open the shop. She never apologized for making me wait and said I should have called. I told her I did call and they told me to come in anytime between 1pm-8pm.
The place is dirty and looks like it has not been updated in 40 years. They are rude, unprofessional and don't seem to have a clue what they are doing.

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0
★☆☆☆☆

VERY UNPROFESSIONAL AND RUDE!?? - ejoconnor?? - Today
I was a bridesmaid for a wedding and the old lady who works there was terrible. She tried to convince me that the dress she ordered fit when it was the wrong size, then she altered it incorrectly and never told me about the alteration fees. When I showed up to get it on my lunch hour which they are supposed to open at 1pm, I waited outside for 40 minutes until she finally showed up to open the shop. She never apologized for making me wait and said I should have called. I told her I did call and they told me to come in anytime between 1pm-8pm.
The place is dirty and looks like it has not been updated in 40 years. They are rude, unprofessional and don't seem to have a clue what they are doing.

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I visited the boutique to look for dresses to wear in my summer wedding. I was told to go upstairs and sat for a moment with my sister (Maid of Honor) confused as to whether I was supposed to look through the dresses on my own, but was then joined by a consultant. Let me state, that there were maybe 80 - 100 dresses in the shop. That is it.... The consultant asked what I wanted but never asked what my budget was. When I explained the dress that I wanted and that it was listed as being available on their website, without even looking through the dresses I was told that they did not carry the dress. Why would you have it listed on your website??? She then told my sister and I to go in a back room and she would pull her best dresses. She walked in the room with only 4 dresses. Unfortunately I did not like any of them. In addition, these were the only dresses that they had in the entire boutique that matched the silhouette I requested. How do you only carry 4 dresses in a silhouette. I repeatedly stated how much I hated the dress and that it was not what I wanted for my wedding. The consultant continued to say "Well I like it" "I think it is Beautiful" "I think it would be great for your wedding" Excuse me, this is my wedding, right????? I was not pleased at all and would never recommend this shop to anyone.....

0
★☆☆☆☆

I visited the boutique to look for dresses to wear in my summer wedding. I was told to go upstairs and sat for a moment with my sister (Maid of Honor) confused as to whether I was supposed to look through the dresses on my own, but was then joined by a consultant. Let me state, that there were maybe 80 - 100 dresses in the shop. That is it.... The consultant asked what I wanted but never asked what my budget was. When I explained the dress that I wanted and that it was listed as being available on their website, without even looking through the dresses I was told that they did not carry the dress. Why would you have it listed on your website??? She then told my sister and I to go in a back room and she would pull her best dresses. She walked in the room with only 4 dresses. Unfortunately I did not like any of them. In addition, these were the only dresses that they had in the entire boutique that matched the silhouette I requested. How do you only carry 4 dresses in a silhouette. I repeatedly stated how much I hated the dress and that it was not what I wanted for my wedding. The consultant continued to say "Well I like it" "I think it is Beautiful" "I think it would be great for your wedding" Excuse me, this is my wedding, right????? I was not pleased at all and would never recommend this shop to anyone.....

Pros: Convenient Location

Cons: Very Limited Selection, Unprofessional, Few Staff

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CHRISTINE'S BRIDAL IS THE MOST UNPROFESSIONAL, DISGUSTING PLACE I HAVE EVER WALKED INTO. GIRLS, PLEASE DON'T GO THERE.THE ALTERATIONS ARE HORRIBLE, THEY HAVE NO CLUE WHAT THEY ARE DOING. THEY SCREWED UP A WEDDING DRESS AND AN ADDITIONAL DRESS. I WOULD NOT RECCOMMEND THIS PLACE TO MY WORST ENEMY! I AM SO UNHAPPY AND UPSET THAT I SPENT SO MUCH MONEY AND AM NOT SATISIFIED. WHEN YOU GO THERE, BE PREPARED TO SEE A BABY IN THE BACK ROOM. YES-A REAL BABY. THE OWNER KEEPS HER BABY IN A PLAYPEN IN THE BACK ROOM WHERE ALL THE SEWING MACHINES AND DRESSES ARE. IS THAT LEGAL? DON'T MAKE THE SAME MISTAKE. TAKE YOUR BUSINESS ELSEWHERE!

0
★☆☆☆☆

CHRISTINE'S BRIDAL IS THE MOST UNPROFESSIONAL, DISGUSTING PLACE I HAVE EVER WALKED INTO. GIRLS, PLEASE DON'T GO THERE.THE ALTERATIONS ARE HORRIBLE, THEY HAVE NO CLUE WHAT THEY ARE DOING. THEY SCREWED UP A WEDDING DRESS AND AN ADDITIONAL DRESS. I WOULD NOT RECCOMMEND THIS PLACE TO MY WORST ENEMY! I AM SO UNHAPPY AND UPSET THAT I SPENT SO MUCH MONEY AND AM NOT SATISIFIED. WHEN YOU GO THERE, BE PREPARED TO SEE A BABY IN THE BACK ROOM. YES-A REAL BABY. THE OWNER KEEPS HER BABY IN A PLAYPEN IN THE BACK ROOM WHERE ALL THE SEWING MACHINES AND DRESSES ARE. IS THAT LEGAL? DON'T MAKE THE SAME MISTAKE. TAKE YOUR BUSINESS ELSEWHERE!

Pros: NOTHING

Cons: EVERYTHING

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I had a great expierence here. Not only did I buy my gown here, but all my girls dresses as well. I was not rushed at all, and felt welcome to try on my dress as often as I'd like. I would and already have recommend this shop to everybody!

2
★★★★★

I had a great expierence here. Not only did I buy my gown here, but all my girls dresses as well. I was not rushed at all, and felt welcome to try on my dress as often as I'd like. I would and already have recommend this shop to everybody!

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I had an appointment for my wedding gown and was treated like I was in the way and not allowed to try on the same dress twice to "just see how I liked it" but was told I couldn't because I didn't have enough time left in my appointment, even though I had been waiting for 45 minutes and patiently waiting while other costumers were waiting on during my appointment time. I did find my dress style there but went somewhere else to try it on again and ordered it someplace else.
I would defiantly recommend not using this place unless you want to make one of the largest dress purchases of your life with the worst serves and highest lack of respect. You are spending a ton of money and should be treated as such.

0
★☆☆☆☆

I had an appointment for my wedding gown and was treated like I was in the way and not allowed to try on the same dress twice to "just see how I liked it" but was told I couldn't because I didn't have enough time left in my appointment, even though I had been waiting for 45 minutes and patiently waiting while other costumers were waiting on during my appointment time. I did find my dress style there but went somewhere else to try it on again and ordered it someplace else.
I would defiantly recommend not using this place unless you want to make one of the largest dress purchases of your life with the worst serves and highest lack of respect. You are spending a ton of money and should be treated as such.

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I was looking for a specific dress and called the store ahead of time to see if they had the dress. the older lady who answered the phone told me they "had way too many dresses for her to even begin to look through them all for that specific dress" and that I would have to come in. I found it pretty hard to believe that they wouldn't even have an inventory of the dresses they carry. My mom went to the store for me to see if they had the dress. When she walked in a younger woman was standing in front of a window with her arms crossed watching construction. She barely acknowledged my mother's presence. When my mom asked about the dress she said "the dresses are upstairs you can go look" and turned around to continue watching construction. She did not offer assistance at all. Furthermore, my mom was quite surprised when she got upstairs because there were hardly any dresses! the selection is minimal, and over 50% of the dresses are from previous seasons. Too many dresses to check? More like supremely lazy.

GO TO A BRIDAL SHOP THAT WILL TAKE THE TIME TO ASSIST YOU AND WON'T LIE TO YOU! Spend your money somewhere else.

1
★☆☆☆☆

I was looking for a specific dress and called the store ahead of time to see if they had the dress. the older lady who answered the phone told me they "had way too many dresses for her to even begin to look through them all for that specific dress" and that I would have to come in. I found it pretty hard to believe that they wouldn't even have an inventory of the dresses they carry. My mom went to the store for me to see if they had the dress. When she walked in a younger woman was standing in front of a window with her arms crossed watching construction. She barely acknowledged my mother's presence. When my mom asked about the dress she said "the dresses are upstairs you can go look" and turned around to continue watching construction. She did not offer assistance at all. Furthermore, my mom was quite surprised when she got upstairs because there were hardly any dresses! the selection is minimal, and over 50% of the dresses are from previous seasons. Too many dresses to check? More like supremely lazy.

GO TO A BRIDAL SHOP THAT WILL TAKE THE TIME TO ASSIST YOU AND WON'T LIE TO YOU! Spend your money somewhere else.

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I purchased my bridesmaids dresses here. They were nice at first, when they wanted my business and money. Then I could not get an answer on the arrival date of the dresses. The price I was quoted for the dress when I looked at them by myself varied from the price I found out on one of my bridesmaid??s receipts. I was quoted $119 and tax (there were no price tags on some dresses). Their dresses somehow became $149 and tax. I would have stuck to my original dresses at David??s Bridal, which were the same price and the staff was nicer there. They denied ever quoting me the dress price when I asked them about it. There hours are the worst. Every time I called the store it was closed or no one picked up the phone. Terrible Customer Service Experience. There is not enough time to tell everything.

PLEASE GO SOMEWHERE ELSE! DO NOT GIVE THIS SHOP BUSINESS. I WISH I LOOKED UP THEIR REVIEWS OF THIS PLACE BEFORE I WENT THERE.

1
★☆☆☆☆

I purchased my bridesmaids dresses here. They were nice at first, when they wanted my business and money. Then I could not get an answer on the arrival date of the dresses. The price I was quoted for the dress when I looked at them by myself varied from the price I found out on one of my bridesmaid??s receipts. I was quoted $119 and tax (there were no price tags on some dresses). Their dresses somehow became $149 and tax. I would have stuck to my original dresses at David??s Bridal, which were the same price and the staff was nicer there. They denied ever quoting me the dress price when I asked them about it. There hours are the worst. Every time I called the store it was closed or no one picked up the phone. Terrible Customer Service Experience. There is not enough time to tell everything.

PLEASE GO SOMEWHERE ELSE! DO NOT GIVE THIS SHOP BUSINESS. I WISH I LOOKED UP THEIR REVIEWS OF THIS PLACE BEFORE I WENT THERE.

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