Tacs-Auto Collision Specialist

★★★★☆
  • 525 Rte 9W

    Glenmont, NY 12077

    Map & Directions
  • 518-462-3977

About Tacs-Auto Collision Specialist

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Automotive

Automotive
More choices in Glenmont:
Resultset_next

Nopper's Collision Repairs

323 Columbia Tpke Rensselaer, IN

Resultset_next

Goldstein Subaru

1754 Central Ave Colonie, NY

4.3333 3
Hi! Sign in to let us know how Tacs-Auto Collision Specialist was?
Write a Review
.

Excellant service and professionalism. We've had them fix two flats and do a water pump timing belt change on my Audi. Great price. Accurate quote and very pleasant people to work with. Not sure if they've had a management change or if

3
★★★★★

Excellant service and professionalism. We've had them fix two flats and do a water pump timing belt change on my Audi. Great price. Accurate quote and very pleasant people to work with. Not sure if they've had a management change or if

.

Called and spoke with them about my care. Told them I have over 4 thousand in damage. They said to stop Monday and they will look over my car before it goes in. They told me they had me scheduled for May 7 and they will have there free

3
★★★★★

Called and spoke with them about my care. Told them I have over 4 thousand in damage. They said to stop Monday and they will look over my car before it goes in. They told me they had me scheduled for May 7 and they will have there free

.

Under the current and very immature management, the customer service is absolutely abysmal. You can expect calls to go unreturned, estimates to be unrealistic, promises to be unkept, waits to be longer than discussed, but plenty of downright rudeness and a complete lack of professionalism. If you're unfortunate enough to have Kevin as your estimator, run as fast as you can or be prepared for junior-high like nastiness. When questioned politely about his obvious mistakes and misstatements, he will tell you to take your car elsewhere (after you've already dropped your car off and are driving a rental). Your time and car are not a priority. Don't take your car to TACS in Glenmont for repair. For me, it was a huge mistake.

0
★☆☆☆☆

Under the current and very immature management, the customer service is absolutely abysmal. You can expect calls to go unreturned, estimates to be unrealistic, promises to be unkept, waits to be longer than discussed, but plenty of downright rudeness and a complete lack of professionalism. If you're unfortunate enough to have Kevin as your estimator, run as fast as you can or be prepared for junior-high like nastiness. When questioned politely about his obvious mistakes and misstatements, he will tell you to take your car elsewhere (after you've already dropped your car off and are driving a rental). Your time and car are not a priority. Don't take your car to TACS in Glenmont for repair. For me, it was a huge mistake.

Pros: None

Cons: Customer service

 

Wait, you're the expert.

If you've been to or used Tacs-Auto Collision Specialist, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review