Hector's Hardware

★★★★☆
  • 876 Maple Road

    Williamsville, NY 14221

    Map & Directions
  • 716-688-4488

About Hector's Hardware

Hours
Sun 10am-3pm, Mon-Fri 8am-8pm, Sat 9am-6pm

Home & Garden

Home & Garden
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4.4 5
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I placed an order for a table fan through NothingbutHardware.com that ended up with Hector's Hardware. I'm not sure how the two are affiliated, but that doesn't matter. The point is that the item ended up not being available, and Hector's Hardware did a terrific job handling this. They sent be a polite, apologetic e-mail very quickly, and no charges showed up on my credit card.

It's easy to provide great customer service when everything goes as expected. What makes one business rise above another is how they handle the glitches. Hector's Hardware did an excellent job when they hit a glitch, and I was very impressed -- so much so that I sought out this website just to share this. :))

5
★★★★★

I placed an order for a table fan through NothingbutHardware.com that ended up with Hector's Hardware. I'm not sure how the two are affiliated, but that doesn't matter. The point is that the item ended up not being available, and Hector's Hardware did a terrific job handling this. They sent be a polite, apologetic e-mail very quickly, and no charges showed up on my credit card.

It's easy to provide great customer service when everything goes as expected. What makes one business rise above another is how they handle the glitches. Hector's Hardware did an excellent job when they hit a glitch, and I was very impressed -- so much so that I sought out this website just to share this. :))

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Excellent help , I needed a heater for my family room and Hectors really help me pick the best model and show me how to install it . thanks again Hectors Hardware

5
★★★★★

Excellent help , I needed a heater for my family room and Hectors really help me pick the best model and show me how to install it . thanks again Hectors Hardware

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Sometimes you need to things that they just don't carry in the big box home improvement stores: individual, odd-sized nuts, bolts, nails and screws; bead and/or link chains; plumbing adapters. Good hand tool selection.

4
★★★★☆

Sometimes you need to things that they just don't carry in the big box home improvement stores: individual, odd-sized nuts, bolts, nails and screws; bead and/or link chains; plumbing adapters. Good hand tool selection.

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Another good alternative to the bigger hardware stores in the western new york area. Sometimes you need some supplies and don't feel like walking through a store that's bigger than a football stadium, that's when you should go to Hectors. They'll almost always have what you need.

4
★★★★☆

Another good alternative to the bigger hardware stores in the western new york area. Sometimes you need some supplies and don't feel like walking through a store that's bigger than a football stadium, that's when you should go to Hectors. They'll almost always have what you need.

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Another good alternative to the bigger hardware stores in the western new york area. Sometimes you need some supplies and don't feel like walking through a store that's bigger than a football stadium, that's when you should go to Hectors. They'll almost always have what you need.

4
★★★★☆

Another good alternative to the bigger hardware stores in the western new york area. Sometimes you need some supplies and don't feel like walking through a store that's bigger than a football stadium, that's when you should go to Hectors. They'll almost always have what you need.

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