Lovely Nails

★★★☆☆

About Lovely Nails

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3.0 9
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I had a great experience at lovely nails. I got a manicure and pedicure done and it was well worth my money and time. They were quite busy but still took me in as a walk in and was very nice about it unlike other salons I've gone to lately. Upon entering the shop for the first time, I was welcomed in a great manner and felt like I was a regular. They often asked me if everything was okay, which made me feel like they actually cared about my comfort level. Definitely coming back, I've already told my friends and family about how great it was.

4
★★★★☆

I had a great experience at lovely nails. I got a manicure and pedicure done and it was well worth my money and time. They were quite busy but still took me in as a walk in and was very nice about it unlike other salons I've gone to lately. Upon entering the shop for the first time, I was welcomed in a great manner and felt like I was a regular. They often asked me if everything was okay, which made me feel like they actually cared about my comfort level. Definitely coming back, I've already told my friends and family about how great it was.

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I have never reviewed anything before but felt so strongly that I had to. Staff member running to the back every few minutes and eating throughout the pedicure, dirty soak tub, dirty foot towel (they flipped it to reuse), nail clippings on floor, non sanitized instruments and all around feeling of uncleanliness. Implements were taken from a box in their pocket not a sanitizing solution. The foot tubs had dead skin cells and grime when the tub was emptied-yet they left for the night right after we did and did not rinse or wash the tubs. Disgusting.
AND
Techs were rude, never said hello or goodbye, said thank you only when receiving a tip. Techs were too busy chatting among themselves (not English) to pay attention to what they were doing. --they cut my toenail causing bleeding & scraped my ankle with the pumice stone-did not apologize for either. I felt rushed and highly uncomfortable. I went with 2 friends-ALL of us left with fingerprints in our pedicure and manicures where they touch it to check for dryness. I would not go here again nor would I recommend it AT ALL.

1
★☆☆☆☆

I have never reviewed anything before but felt so strongly that I had to. Staff member running to the back every few minutes and eating throughout the pedicure, dirty soak tub, dirty foot towel (they flipped it to reuse), nail clippings on floor, non sanitized instruments and all around feeling of uncleanliness. Implements were taken from a box in their pocket not a sanitizing solution. The foot tubs had dead skin cells and grime when the tub was emptied-yet they left for the night right after we did and did not rinse or wash the tubs. Disgusting.
AND
Techs were rude, never said hello or goodbye, said thank you only when receiving a tip. Techs were too busy chatting among themselves (not English) to pay attention to what they were doing. --they cut my toenail causing bleeding & scraped my ankle with the pumice stone-did not apologize for either. I felt rushed and highly uncomfortable. I went with 2 friends-ALL of us left with fingerprints in our pedicure and manicures where they touch it to check for dryness. I would not go here again nor would I recommend it AT ALL.

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Lovely Nails is the absolute best nail salon I have ever been to and they always treat me well. My nails look amazing thanks to them! Thank you so much!

5
★★★★★

Lovely Nails is the absolute best nail salon I have ever been to and they always treat me well. My nails look amazing thanks to them! Thank you so much!

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Bad Experience:

Recently went to have my nails done and was alarmed at how dirty it was. Nails on the floor, nail dust on chairs. Observed a staff member eating and wiping her nose with her hand work on a client. The owner was very rude. He was useing nail files and clippers that were not santized. He took them out of his pocket and draw . When he was questioned he become very hostile. Let this be a warning to all clients you are at risk for a serious infection if sanitation procedures are not being followed. Clearly this is the case at this place.

1
★☆☆☆☆

Bad Experience:

Recently went to have my nails done and was alarmed at how dirty it was. Nails on the floor, nail dust on chairs. Observed a staff member eating and wiping her nose with her hand work on a client. The owner was very rude. He was useing nail files and clippers that were not santized. He took them out of his pocket and draw . When he was questioned he become very hostile. Let this be a warning to all clients you are at risk for a serious infection if sanitation procedures are not being followed. Clearly this is the case at this place.

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I tried this place two years ago and i wasn't happy at all. They are absolutely impersonal and busy chatting between themselves. I had very strictly told them i have a sensitive skin but this lady doing my pedi kept chatting and rubbing my foot with a stone that i got bruised all over my feet. Then while getting my nails done they nipped me here and there too. I had band-aid all over me for the function i had to attend the following day. There was no apology given for this what so ever in fact they pretended it was my fault. I wouldn't go there ever again

1
★☆☆☆☆

I tried this place two years ago and i wasn't happy at all. They are absolutely impersonal and busy chatting between themselves. I had very strictly told them i have a sensitive skin but this lady doing my pedi kept chatting and rubbing my foot with a stone that i got bruised all over my feet. Then while getting my nails done they nipped me here and there too. I had band-aid all over me for the function i had to attend the following day. There was no apology given for this what so ever in fact they pretended it was my fault. I wouldn't go there ever again

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Very friendly and professional staff. Walk-in customers
rarely have to wait more than 5-10 minutes. My wife has been going there for over two years and she is very hapy with their service.

5
★★★★★

Very friendly and professional staff. Walk-in customers
rarely have to wait more than 5-10 minutes. My wife has been going there for over two years and she is very hapy with their service.

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0 out of 1 people found this review helpful.

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I have been there once, the price is not so high and their services are very good, especially Ms Cindy, she's polite and lovely. I will come back when I have chance.

5
★★★★★

I have been there once, the price is not so high and their services are very good, especially Ms Cindy, she's polite and lovely. I will come back when I have chance.

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I think it is so rude of them to not speak English! What are they saying?? Very impolite....Good nails though. The price is right too. I like their pedicures.

3
★★★☆☆

I think it is so rude of them to not speak English! What are they saying?? Very impolite....Good nails though. The price is right too. I like their pedicures.

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I have a pedi at Lovely Nails and it was ok. The end result was good but I felt they were a little rough with my poor feet. The staff was also not the friendliest. I would not go back.

2
★★☆☆☆

I have a pedi at Lovely Nails and it was ok. The end result was good but I felt they were a little rough with my poor feet. The staff was also not the friendliest. I would not go back.

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1 out of 1 people found this review helpful.

 

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