Berlitz Language Center

★☆☆☆☆

About Berlitz Language Center

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Hours
Mon-Fri 8:30am-6:30pm

Education

Education
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The short version is that I stopped in their offices to pick up info about classes and pricing, they don't give that out without a consultation with a counselor. I filled out their form and waited over a week. I though maybe my handwriting was bad, so I filled out the form again on line. I wait over another week. I call to find out what the problem is, I'm assured that someone will email me immediately. I wait over another week and fill out the on-line form again with some pointed words in the comments section. I get a voice mail saying they've emailed me repeatedly, check my trash folder. The only emails I have from Berlitz in any folder are the auto responses to my filling in the form assuring me that someone will be in touch with me within 24 hours. Either they're only interested in large corporate accounts, or they're totally incompetent.

0
★☆☆☆☆

The short version is that I stopped in their offices to pick up info about classes and pricing, they don't give that out without a consultation with a counselor. I filled out their form and waited over a week. I though maybe my handwriting was bad, so I filled out the form again on line. I wait over another week. I call to find out what the problem is, I'm assured that someone will email me immediately. I wait over another week and fill out the on-line form again with some pointed words in the comments section. I get a voice mail saying they've emailed me repeatedly, check my trash folder. The only emails I have from Berlitz in any folder are the auto responses to my filling in the form assuring me that someone will be in touch with me within 24 hours. Either they're only interested in large corporate accounts, or they're totally incompetent.

Pros: none

Cons: completely unresponsive

 

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