Topaz Realty Management LLC

★☆☆☆☆

About Topaz Realty Management LLC

Hours
Fri 9am-5pm

Real Estate

Real Estate
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I live in the 52 E 13th building and have to say that if it wasn't for the awesome location of living near union square, I would move in an instant. The management company is rude and they don't do anything. The super doesn't pick up the phone because for some reason, he likes to hang out across the street. The building is a piece of crap, the elevator is slow, and they don't provide any improvements. The people that they hired to work in the building have no courtesy at all. For example, one instance was when I had been in a rush to catch a train. I pressed the elevator button in advance before I went to lock my door (I do this because the elevator takes an eternity.) Take into consideration that one of the workers saw that I was in a rush and actually SAW me press the button. As I went to lock the door, the worker walked into the elevator and pressed the close button as quickly as he could. Blatant disregard like this is very common among Topaz workers and it is a true reflection of how terrible a management company they are. Obviously, by the previous comments and ratings that have been displayed before me, it is clear that Topaz just doesn't care. There is nothing good to say about them. Please do not rent from this company!!!! They don't deserve any money and I kind of hope that they go out of business. I know once my lease is up, I will be gone. I wouldnt even give them a star but you have to on this site.

0
★☆☆☆☆

I live in the 52 E 13th building and have to say that if it wasn't for the awesome location of living near union square, I would move in an instant. The management company is rude and they don't do anything. The super doesn't pick up the phone because for some reason, he likes to hang out across the street. The building is a piece of crap, the elevator is slow, and they don't provide any improvements. The people that they hired to work in the building have no courtesy at all. For example, one instance was when I had been in a rush to catch a train. I pressed the elevator button in advance before I went to lock my door (I do this because the elevator takes an eternity.) Take into consideration that one of the workers saw that I was in a rush and actually SAW me press the button. As I went to lock the door, the worker walked into the elevator and pressed the close button as quickly as he could. Blatant disregard like this is very common among Topaz workers and it is a true reflection of how terrible a management company they are. Obviously, by the previous comments and ratings that have been displayed before me, it is clear that Topaz just doesn't care. There is nothing good to say about them. Please do not rent from this company!!!! They don't deserve any money and I kind of hope that they go out of business. I know once my lease is up, I will be gone. I wouldnt even give them a star but you have to on this site.

Pros: That these people aren't doing real important work.

Cons: Too many to list

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This is my third apartment in NYC, and this is by FAR the worst management company I have ever witnessed! I read a few reviews before we signed our lease, but I thought there was no way they could be true. Unfortunately, the reviews do not even do them justice! I am aware that there are little problems with every apartment--however, in every previous apartment I have lived in, the management took care of the problems in a timely manner. Topaz would either push us away and tell us the boss wasn't in so no decisions could be made, or just not deal with us completely. Most recently, our patio overflowed and ruined everything. The management blamed it on us, saying we should have cleaned our drains and they would not pay for the damage. What they offered, instead of paying for the cleaning of the thousands of dollars in rug damage, was $10 worth of quarters so we could take the day off from work and do laundry to try and salvage some of the clothing that was ruined.

Even if you absolutely love the apartment, do not rent from them.

0
★☆☆☆☆

This is my third apartment in NYC, and this is by FAR the worst management company I have ever witnessed! I read a few reviews before we signed our lease, but I thought there was no way they could be true. Unfortunately, the reviews do not even do them justice! I am aware that there are little problems with every apartment--however, in every previous apartment I have lived in, the management took care of the problems in a timely manner. Topaz would either push us away and tell us the boss wasn't in so no decisions could be made, or just not deal with us completely. Most recently, our patio overflowed and ruined everything. The management blamed it on us, saying we should have cleaned our drains and they would not pay for the damage. What they offered, instead of paying for the cleaning of the thousands of dollars in rug damage, was $10 worth of quarters so we could take the day off from work and do laundry to try and salvage some of the clothing that was ruined.

Even if you absolutely love the apartment, do not rent from them.

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When I moved in I spent a day cleaning dust off the walls and floor from a recent bathroom renovation. The front security door has graffiti all over it, the second security door doesn't even lock and has a crack through it. The company does absolutely nothing to maintain the building (instead of replacing broken tiles on the ground floor, they filled them in with concrete, the light on the 3rd floor landing was not working for 3 months making it almost completely dark at night).

I am coming up to the end of my lease in February, so what do they do? THEY INCREASED MY RENT. Even when the rest of the city's rent was decreasing. They are lazy and incompetent. They do not even have an email address, this says a lot. I am not even disputing the rent hike, because not even a decrease could keep me there, please don't compromise and take a place that they own (especially 417 east 6th), I would happily pay more just to get out of there.

0
★☆☆☆☆

When I moved in I spent a day cleaning dust off the walls and floor from a recent bathroom renovation. The front security door has graffiti all over it, the second security door doesn't even lock and has a crack through it. The company does absolutely nothing to maintain the building (instead of replacing broken tiles on the ground floor, they filled them in with concrete, the light on the 3rd floor landing was not working for 3 months making it almost completely dark at night).

I am coming up to the end of my lease in February, so what do they do? THEY INCREASED MY RENT. Even when the rest of the city's rent was decreasing. They are lazy and incompetent. They do not even have an email address, this says a lot. I am not even disputing the rent hike, because not even a decrease could keep me there, please don't compromise and take a place that they own (especially 417 east 6th), I would happily pay more just to get out of there.

Pros: Nothing.

Cons: Everything.

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This is the worst management ever!! My outlets have been out of service for close to a month, my entire living room ceiling is leaking, my bathroom light isn't functioning and there is a very very bad mouse problem!!! I have called the owner and he hung up on me. I called 311 but to no avail. I am at my wits end. I am currently looking for a new apartment. This is my first apartment and it's been a absolutely horrible experience. I wish there was a no stars option.

0
★☆☆☆☆

This is the worst management ever!! My outlets have been out of service for close to a month, my entire living room ceiling is leaking, my bathroom light isn't functioning and there is a very very bad mouse problem!!! I have called the owner and he hung up on me. I called 311 but to no avail. I am at my wits end. I am currently looking for a new apartment. This is my first apartment and it's been a absolutely horrible experience. I wish there was a no stars option.

Pros: NO PROS

Cons: EVERYTHING IS CON

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I've known this building since it was built about 8 years ago, it has since aged about 50 years! The management company is simply bad, everything is broken or about to break.

We set up a blog to record the horrible conditions:
530w47nyc.wordpressDOTcom

0
★☆☆☆☆

I've known this building since it was built about 8 years ago, it has since aged about 50 years! The management company is simply bad, everything is broken or about to break.

We set up a blog to record the horrible conditions:
530w47nyc.wordpressDOTcom

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Recently had a problem with them. Registered them on B B B site if you would like to officially complain.

0
★☆☆☆☆

Recently had a problem with them. Registered them on B B B site if you would like to officially complain.

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If you have the option not to live under their management - trust me - don't. I lived in one apartment under their management for 3 years and it was the worst experience ever. They have worthless employees who fail to do their jobs. They penalize tenants for their lazy efforts to repair the building's problems.

They changed the gate locks and it was our responsibility to find new keys. Our ceiling wall was caving in due to rainfall and poor upkeep - I had to beg for the super to come by after sending photos and risking a complete flood of our basement. Our toilets stopped flushing because they shut the water off overnight - without informing tenants - to replace a pump. When our walls had mold growing on them, their solution was painting over it. Our facet went from leaking to gushing water during the two weeks we waited on them to "buy" parts. The washers/dryers in the basement NEVER work and they refuse to replace. And the super has never answered his phone in the year and half since he's been hired. Never!

And... once you get tired of them and leave - it's like pulling teeth to get your security deposit returned. Absurd.

0
★☆☆☆☆

If you have the option not to live under their management - trust me - don't. I lived in one apartment under their management for 3 years and it was the worst experience ever. They have worthless employees who fail to do their jobs. They penalize tenants for their lazy efforts to repair the building's problems.

They changed the gate locks and it was our responsibility to find new keys. Our ceiling wall was caving in due to rainfall and poor upkeep - I had to beg for the super to come by after sending photos and risking a complete flood of our basement. Our toilets stopped flushing because they shut the water off overnight - without informing tenants - to replace a pump. When our walls had mold growing on them, their solution was painting over it. Our facet went from leaking to gushing water during the two weeks we waited on them to "buy" parts. The washers/dryers in the basement NEVER work and they refuse to replace. And the super has never answered his phone in the year and half since he's been hired. Never!

And... once you get tired of them and leave - it's like pulling teeth to get your security deposit returned. Absurd.

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I have lived in New York City my entire life and have never had such a horrible Management Company. Nevermind that it takes forever to have anything done because the landlord is unreachable, the people who work at the company are rude and condescending - unless they need to get into your apartment (while you're out of town) then they will harass you! The building had a pest problem and I never saw the supposed exterminator that came once a month - not once! When you call to complain, or ask a question: it is YOUR fault, YOUR problem, they're so unhelpful and then basically expect you to rent out the apartment for them! I was continually expected to be available for their realtor (who was very nice). The only consolation was they didn't argue with me about getting my security deposit - but it's been 3 weeks and they keep saying it's not their problem and "tough" when I ask where the check is! I would never live in another one of their buildings.

0
★☆☆☆☆

I have lived in New York City my entire life and have never had such a horrible Management Company. Nevermind that it takes forever to have anything done because the landlord is unreachable, the people who work at the company are rude and condescending - unless they need to get into your apartment (while you're out of town) then they will harass you! The building had a pest problem and I never saw the supposed exterminator that came once a month - not once! When you call to complain, or ask a question: it is YOUR fault, YOUR problem, they're so unhelpful and then basically expect you to rent out the apartment for them! I was continually expected to be available for their realtor (who was very nice). The only consolation was they didn't argue with me about getting my security deposit - but it's been 3 weeks and they keep saying it's not their problem and "tough" when I ask where the check is! I would never live in another one of their buildings.

 

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