Bob Johnson Chevrolet

★★★★★
Call us Today to Find Great Prices on New & Used Cars, Trucks, & SUVs
  • 1271 Ridge Road West

    Rochester, NY 14615

    Map & Directions
  • 877-336-5311

4.8857 35
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Wow, I don't know where to start, I purchased a stingray and it was the worst experience I have ever had. I was lied to and ignored several times by both my sales men and a manager. First, I had a sales man and he just disappeared, I

3
★★★★★

Wow, I don't know where to start, I purchased a stingray and it was the worst experience I have ever had. I was lied to and ignored several times by both my sales men and a manager. First, I had a sales man and he just disappeared, I

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Service writer Dan Helmbold took care of me when I came in for warranty service..I came in a little before my appt time and was out before the new status board they have said my car was to be done.I purchase my car there in 2013 and have

3
★★★★★

Service writer Dan Helmbold took care of me when I came in for warranty service..I came in a little before my appt time and was out before the new status board they have said my car was to be done.I purchase my car there in 2013 and have

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Our Salesman, Frank Destefano was wonderful. We have bought our cars from him before. He is very pleasant, not pushy at all. We would recommend him to everyone. Thank you again, -The Proias.

5
★★★★★

Our Salesman, Frank Destefano was wonderful. We have bought our cars from him before. He is very pleasant, not pushy at all. We would recommend him to everyone. Thank you again, -The Proias.

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Our Salesman, Frank Destefano was wonderful. We have bought our cars from him before. He is very pleasant, not pushy at all. We would recommend him to everyone. Thank you again, -The Proias.

3
★★★★★

Our Salesman, Frank Destefano was wonderful. We have bought our cars from him before. He is very pleasant, not pushy at all. We would recommend him to everyone. Thank you again, -The Proias.

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Bert Marlett is always great to work with. This was our 30th car purchase from Bob Johnson Chevrolet with more to come!

5
★★★★★

Bert Marlett is always great to work with. This was our 30th car purchase from Bob Johnson Chevrolet with more to come!

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Bert Marlett is always great to work with. This was our 30th car purchase from Bob Johnson Chevrolet with more to come!

3
★★★★★

Bert Marlett is always great to work with. This was our 30th car purchase from Bob Johnson Chevrolet with more to come!

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The salesperson did not rush me. He also stayed with me all the time I was there and was very helpful.

5
★★★★★

The salesperson did not rush me. He also stayed with me all the time I was there and was very helpful.

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The salesperson did not rush me. He also stayed with me all the time I was there and was very helpful.

3
★★★★★

The salesperson did not rush me. He also stayed with me all the time I was there and was very helpful.

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Stellar dealer experience. Both owner and salesperson were friendly, knowledgeable, and interested in my satisfaction. I send all my friends and family to Bob Johnson Chevrolet.

5
★★★★★

Stellar dealer experience. Both owner and salesperson were friendly, knowledgeable, and interested in my satisfaction. I send all my friends and family to Bob Johnson Chevrolet.

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Stellar dealer experience. Both owner and salesperson were friendly, knowledgeable, and interested in my satisfaction. I send all my friends and family to Bob Johnson Chevrolet.

3
★★★★★

Stellar dealer experience. Both owner and salesperson were friendly, knowledgeable, and interested in my satisfaction. I send all my friends and family to Bob Johnson Chevrolet.

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The process was very easy and I will come back for my next car. I also plan to tell my friends and family to buy a car at Bob Johnson Chevrolet. It was worth the drive for me.

5
★★★★★

The process was very easy and I will come back for my next car. I also plan to tell my friends and family to buy a car at Bob Johnson Chevrolet. It was worth the drive for me.

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The process was very easy and I will come back for my next car. I also plan to tell my friends and family to buy a car at Bob Johnson Chevrolet. It was worth the drive for me.

3
★★★★★

The process was very easy and I will come back for my next car. I also plan to tell my friends and family to buy a car at Bob Johnson Chevrolet. It was worth the drive for me.

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First time I ever bought a car on my own and my first new car in 35 years. Kalyn Garlow was professional and personal. Thank you Bob Johnson Chevrolet for a wonderful experience!

5
★★★★★

First time I ever bought a car on my own and my first new car in 35 years. Kalyn Garlow was professional and personal. Thank you Bob Johnson Chevrolet for a wonderful experience!

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First time I ever bought a car on my own and my first new car in 35 years. Kalyn Garlow was professional and personal. Thank you Bob Johnson Chevrolet for a wonderful experience!

3
★★★★★

First time I ever bought a car on my own and my first new car in 35 years. Kalyn Garlow was professional and personal. Thank you Bob Johnson Chevrolet for a wonderful experience!

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Our Salesman could not have been better! Even though the dealership was busy due to the tent sale (and under construction) & it was SOOOOO hot outside, he did everything humanly possible to make our buying experience a positive one. It was so positive that we ended up buying a second vehicle within a few days.

5
★★★★★

Our Salesman could not have been better! Even though the dealership was busy due to the tent sale (and under construction) & it was SOOOOO hot outside, he did everything humanly possible to make our buying experience a positive one. It was so positive that we ended up buying a second vehicle within a few days.

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Our Salesman could not have been better! Even though the dealership was busy due to the tent sale (and under construction) & it was SOOOOO hot outside, he did everything humanly possible to make our buying experience a positive one. It

3
★★★★★

Our Salesman could not have been better! Even though the dealership was busy due to the tent sale (and under construction) & it was SOOOOO hot outside, he did everything humanly possible to make our buying experience a positive one. It

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My husband and I LOVE Bob Johnson Chevrolet. We have purchased 3 vehicles in the past 2 years from there and will continue to make future vehicle purchases from Bob Johnson Chevrolet!

5
★★★★★

My husband and I LOVE Bob Johnson Chevrolet. We have purchased 3 vehicles in the past 2 years from there and will continue to make future vehicle purchases from Bob Johnson Chevrolet!

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My husband and I LOVE Bob Johnson Chevrolet. We have purchased 3 vehicles in the past 2 years from there and will continue to make future vehicle purchases from Bob Johnson Chevrolet!

3
★★★★★

My husband and I LOVE Bob Johnson Chevrolet. We have purchased 3 vehicles in the past 2 years from there and will continue to make future vehicle purchases from Bob Johnson Chevrolet!

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This is the second Malibu I have bought from Bob Johnson in two years. There was no doubt in my mind about going back to them. In fact, I didnt look anywhere else for a car. Jerome Flemming, the salesman, was instrumental in me returning for a second vehicle. He is knowledgeable and professional in assisting his clients. The service department is top notch. Really, there was no reason for me to shop around. I will buy my third car from them when it is time.

5
★★★★★

This is the second Malibu I have bought from Bob Johnson in two years. There was no doubt in my mind about going back to them. In fact, I didnt look anywhere else for a car. Jerome Flemming, the salesman, was instrumental in me returning for a second vehicle. He is knowledgeable and professional in assisting his clients. The service department is top notch. Really, there was no reason for me to shop around. I will buy my third car from them when it is time.

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Chuck Rocco was extremely helpful during my vehicle purchase process. He answered every question and made sure I was satisfied. He has been in contact with me about the vehicle and is still making sure I am pleased with my purchase...Good Job! (pat on the back...)

5
★★★★★

Chuck Rocco was extremely helpful during my vehicle purchase process. He answered every question and made sure I was satisfied. He has been in contact with me about the vehicle and is still making sure I am pleased with my purchase...Good Job! (pat on the back...)

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I was Very Happy. I was Completely Satisfied with Bob Johnson Chevrolet!

5
★★★★★

I was Very Happy. I was Completely Satisfied with Bob Johnson Chevrolet!

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Chuck Rocco was extremely helpful during my vehicle purchase process. He answered every question and made sure I was satisfied. He has been in contact with me about the vehicle and is still making sure I am pleased with my purchase...Good

3
★★★★★

Chuck Rocco was extremely helpful during my vehicle purchase process. He answered every question and made sure I was satisfied. He has been in contact with me about the vehicle and is still making sure I am pleased with my purchase...Good

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Very Happy! I was completely satisfied with Bob Johnson Chevrolet!

3
★★★★★

Very Happy! I was completely satisfied with Bob Johnson Chevrolet!

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I have purchased several vehicles from Bob Johnson in the past couple years and have been pleased each time! Highly recommend Bob Johnson for new or used vehicles!

5
★★★★★

I have purchased several vehicles from Bob Johnson in the past couple years and have been pleased each time! Highly recommend Bob Johnson for new or used vehicles!

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Have purchased several vehicles from here in the past. VERY GOOD experience and the lowest prices around!

3
★★★★★

Have purchased several vehicles from here in the past. VERY GOOD experience and the lowest prices around!

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They advertised prices that looked much lower than most other places but when I got there the "fine print" came out. My car was worth much more than their "$3,500 minimum trade" but they quoted me a payment that was much higher than they

3
★★★★★

They advertised prices that looked much lower than most other places but when I got there the "fine print" came out. My car was worth much more than their "$3,500 minimum trade" but they quoted me a payment that was much higher than they

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Hi , If your going to buy a car , dont go to bob johnson , they lie ,, My husband and I were told by carol the sales woman ,,we have 72 hours to bring the car back .. when i did she lied and said she never said that , bought the car on a friday , by sunday the check engine light was on , took it to my mechanic the surpentine belt was cracked , by the way they didnt fix it ,,they did send it to the suzuki for the check engine light ,, by the way it is a forenza suzuki 2008 ,,,now today i get my extended warrenty ,, that i am paying 1400 for ,, i knew it didnt cover breaks .. but they said it covered bumber to bumber ,, and 100.000 miles .. what a shock another lie it covers the engine ,, and its a 100 deductible . okay so now back to bob johnson again ,, what ever you do dont do it , go buy a car someplace else !!! I did buy a car from there before when ed worked there he gave me a great price ,, but of course the transmission went bad but he took car of it asap .., Of course the best sales person had to leave there ,, I will post back on friday ,, The finance managers and general manager all work together to lie to you

0
★☆☆☆☆

Hi , If your going to buy a car , dont go to bob johnson , they lie ,, My husband and I were told by carol the sales woman ,,we have 72 hours to bring the car back .. when i did she lied and said she never said that , bought the car on a friday , by sunday the check engine light was on , took it to my mechanic the surpentine belt was cracked , by the way they didnt fix it ,,they did send it to the suzuki for the check engine light ,, by the way it is a forenza suzuki 2008 ,,,now today i get my extended warrenty ,, that i am paying 1400 for ,, i knew it didnt cover breaks .. but they said it covered bumber to bumber ,, and 100.000 miles .. what a shock another lie it covers the engine ,, and its a 100 deductible . okay so now back to bob johnson again ,, what ever you do dont do it , go buy a car someplace else !!! I did buy a car from there before when ed worked there he gave me a great price ,, but of course the transmission went bad but he took car of it asap .., Of course the best sales person had to leave there ,, I will post back on friday ,, The finance managers and general manager all work together to lie to you

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I BROUTH MY TRUC IN AND THEY RUIN MY TRUCK TO ADD NEW CHARGES THE WORST MECHANIC I EVER
SEEN

0
★☆☆☆☆

I BROUTH MY TRUC IN AND THEY RUIN MY TRUCK TO ADD NEW CHARGES THE WORST MECHANIC I EVER
SEEN

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I was shopping for a good used car. Found one online at BJ Chev. I checked out the car and could not find one thing wrong with it. It was clean and well maintained. My salesperson was Anne Lakis and she was wonderful to work with. She made me a great deal and matched my $1000 down payment making my good deal even better. I am very happy with my purchase.

I left Bob Johnson's with a very nice car and I also made a nice friend with Anne. I know where I'm going next time I need to buy a car (or truck).

2
★★★★☆

I was shopping for a good used car. Found one online at BJ Chev. I checked out the car and could not find one thing wrong with it. It was clean and well maintained. My salesperson was Anne Lakis and she was wonderful to work with. She made me a great deal and matched my $1000 down payment making my good deal even better. I am very happy with my purchase.

I left Bob Johnson's with a very nice car and I also made a nice friend with Anne. I know where I'm going next time I need to buy a car (or truck).

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Great and simple purchase!! They have by far the largest inventory in Rochester, NY. I utilized the Internet Department with Anne Lakis. The car was warm and running when I arrived. 2 hrs later I drove home with my new "Hot Yellow" Camaro. Watch out here I come!! Thanks guys!!!

5
★★★★★

Great and simple purchase!! They have by far the largest inventory in Rochester, NY. I utilized the Internet Department with Anne Lakis. The car was warm and running when I arrived. 2 hrs later I drove home with my new "Hot Yellow" Camaro. Watch out here I come!! Thanks guys!!!

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Buying wasn't bad. Service department is awful. I bought 2 cars the same day & thought everything would be fine. Whenever we took the cars for maintenance - routine oil changes - there was always some drama or goof up. I was made to wait over an hour while everyone was at lunch, they never reset the oil indicator any of the times I took either car in so I had the light coming on & on-star sending me messages & calling to make sure everything was ok. They put 5 qts instead of 4 in my husbands truck & almost blew the headgasket. The service managers are arrogant jerks who don't listen to your problem or what you think it might be, especially if you're a woman. We had to take our 09 colorado 3x for the same problem & call Chevrolet corporate to complain before it was fixed. I would never set foot in there again.

1
★☆☆☆☆

Buying wasn't bad. Service department is awful. I bought 2 cars the same day & thought everything would be fine. Whenever we took the cars for maintenance - routine oil changes - there was always some drama or goof up. I was made to wait over an hour while everyone was at lunch, they never reset the oil indicator any of the times I took either car in so I had the light coming on & on-star sending me messages & calling to make sure everything was ok. They put 5 qts instead of 4 in my husbands truck & almost blew the headgasket. The service managers are arrogant jerks who don't listen to your problem or what you think it might be, especially if you're a woman. We had to take our 09 colorado 3x for the same problem & call Chevrolet corporate to complain before it was fixed. I would never set foot in there again.

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bought 2 cars from BobJohnson chevy in the last 2 years great sales and service salesman Dave Towle is the best to deal with. will buy many more from Dave and Bob Johnson

5
★★★★★

bought 2 cars from BobJohnson chevy in the last 2 years great sales and service salesman Dave Towle is the best to deal with. will buy many more from Dave and Bob Johnson

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0 out of 1 people found this review helpful.

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I went to this dealership on a advertised special and met this salesman dave towel - what a jerk, he is rude and very cocky
he knows little of the product and was very pushy to sell the car. the price was not what was in the paper i left never to go back

1
★☆☆☆☆

I went to this dealership on a advertised special and met this salesman dave towel - what a jerk, he is rude and very cocky
he knows little of the product and was very pushy to sell the car. the price was not what was in the paper i left never to go back

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I have purchased two cars from this dealership in the last six years and was very happy with the price I paid. In one case it was almost $1500 less than what another dealership was asking.

I have used their service department, and find there work to be excellent, and prices reasonable.
The last car I bought from them came with a tires for life program. I was a bit skeptical of it, but followed the demands of the program. A few weeks ago I needed new tires. They were absolutely free - no hidden charges such as mounting and balancing, or tire disposal fees. The tires installed were identical to OEM that came with the car.

I also like there new phone system of call backs rather than interminable holds with Muzak.

5
★★★★★

I have purchased two cars from this dealership in the last six years and was very happy with the price I paid. In one case it was almost $1500 less than what another dealership was asking.

I have used their service department, and find there work to be excellent, and prices reasonable.
The last car I bought from them came with a tires for life program. I was a bit skeptical of it, but followed the demands of the program. A few weeks ago I needed new tires. They were absolutely free - no hidden charges such as mounting and balancing, or tire disposal fees. The tires installed were identical to OEM that came with the car.

I also like there new phone system of call backs rather than interminable holds with Muzak.

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We own 2 cars from this dealership. They gave us good deals and were easy to work with. Service is OK. They do not call you when the car is ready. I've always had to call them. They care about their customer satisfaction

4
★★★★☆

We own 2 cars from this dealership. They gave us good deals and were easy to work with. Service is OK. They do not call you when the car is ready. I've always had to call them. They care about their customer satisfaction

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