Caskinette's Lofink Ford

★★★★★
  • 36788 State Route 26

    Carthage, NY 13619

    Map & Directions
  • 315-493-1360

Automotive

Automotive
More choices in Carthage:
Resultset_next

Stephens Ford Inc Parts & Svc

1490 Moro St Fordyce, AR

Resultset_next

Grant County Ford

1307 N Rock St Sheridan, AR

4.5333 15
Hi! Sign in to let us know how Caskinette's Lofink Ford was?
Write a Review
.

Was stopping for an appointment near Carthage when the brakes on My 2010 Ford Edge started making a racket and by the time I got the car stopped, smoke was rolling off the rear end. From the smell I knew it was the brakes, but was not sure what to do about it. Let it sit while I went on the appointment assuming it needed to cool down. Brought it to the Lofink Ford Dealership right afterwards around 1-1:30 PM Monday 4th. Dave Leonard, the Service Manager was at the service desk and I explained what happened. He said he would take care of it and offered to get me a ride home instead of sitting around.

A very nice gentleman drove me home and we had a very pleasant conversation on the way. Got back to work in the office and was trying to figure out what to do about vehicles as my wife and I had a LOT of things we both needed to do on Tuesday and Wednesday and of course in opposite directions. It was not much later that afternoon when I received a phone call from the service department that the Edge was fixed and all ready to go. That was great news, plus the warranty took care of everything for us! Drove up after I finished work that night and picked it up. Car was locked and keys were over the visor as requested.

This was all very unexpected and very much appreciated as it appeared everyone at the dealership was extremely busy and there were lots of vehicles parked all over, plus the waiting room had a lot of people in there as well. David and all his staff made what could have been a very difficult situation for us I just another thing not to have to worry about.

Hard to go somewhere else to do business when you get this kind of service. Feels very good to be treated like someone special. This is the #1 reason why I have been a loyal customer for all these years.

Again my thanks to David Leonard, and everyone on his staff.

5
★★★★★

Was stopping for an appointment near Carthage when the brakes on My 2010 Ford Edge started making a racket and by the time I got the car stopped, smoke was rolling off the rear end. From the smell I knew it was the brakes, but was not sure what to do about it. Let it sit while I went on the appointment assuming it needed to cool down. Brought it to the Lofink Ford Dealership right afterwards around 1-1:30 PM Monday 4th. Dave Leonard, the Service Manager was at the service desk and I explained what happened. He said he would take care of it and offered to get me a ride home instead of sitting around.

A very nice gentleman drove me home and we had a very pleasant conversation on the way. Got back to work in the office and was trying to figure out what to do about vehicles as my wife and I had a LOT of things we both needed to do on Tuesday and Wednesday and of course in opposite directions. It was not much later that afternoon when I received a phone call from the service department that the Edge was fixed and all ready to go. That was great news, plus the warranty took care of everything for us! Drove up after I finished work that night and picked it up. Car was locked and keys were over the visor as requested.

This was all very unexpected and very much appreciated as it appeared everyone at the dealership was extremely busy and there were lots of vehicles parked all over, plus the waiting room had a lot of people in there as well. David and all his staff made what could have been a very difficult situation for us I just another thing not to have to worry about.

Hard to go somewhere else to do business when you get this kind of service. Feels very good to be treated like someone special. This is the #1 reason why I have been a loyal customer for all these years.

Again my thanks to David Leonard, and everyone on his staff.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This place goes above and beyond all the time! If it is impecable attention to detail in the spa or bar none service in the repair department. They pull out all the stops!

5
★★★★★

This place goes above and beyond all the time! If it is impecable attention to detail in the spa or bar none service in the repair department. They pull out all the stops!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I would have to say Lofink's has been the best car/truck dealership for me to deal with. I'm 30 years old and have had 7 vehicles, 5 of them being bought from Lofinks. We recently just traded in a F150 for a F250 to haul our camper. I've always had the pleasure to deal with Dave Hodge as our salesmen. He has always been great and understanding at finding us a great deal and works with us to see what we can afford. We just got our truck in May and he was honest enough to point a piece that was broken on the truck and they are ordering us a part for it.

5
★★★★★

I would have to say Lofink's has been the best car/truck dealership for me to deal with. I'm 30 years old and have had 7 vehicles, 5 of them being bought from Lofinks. We recently just traded in a F150 for a F250 to haul our camper. I've always had the pleasure to deal with Dave Hodge as our salesmen. He has always been great and understanding at finding us a great deal and works with us to see what we can afford. We just got our truck in May and he was honest enough to point a piece that was broken on the truck and they are ordering us a part for it.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I took my truck to Caskinette Lofink service for an oil change. They promptly took it into the shop and soon the service advisor was informing me that I had a bad upper ball joint. She further explained that a multi-point inspection was performed as part of their service to check the condition of all vehicles and customers informed of problems or potential problems. I drove home that day with confidence and peace of mind knowing that my vehicle was well services and in good health. Thanks Caskinette Lofink for your excellent, caring service. You can be assured that I ll be back.

5
★★★★★

I took my truck to Caskinette Lofink service for an oil change. They promptly took it into the shop and soon the service advisor was informing me that I had a bad upper ball joint. She further explained that a multi-point inspection was performed as part of their service to check the condition of all vehicles and customers informed of problems or potential problems. I drove home that day with confidence and peace of mind knowing that my vehicle was well services and in good health. Thanks Caskinette Lofink for your excellent, caring service. You can be assured that I ll be back.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

In 2003 my wife and I bought of first vehicle from Lofink's. Since then, we have bought another seven, and sent several friends who also bought. That should give you a good idea as to how we feel. Their sales department, especially Joe Archer, is top notch and the service department is second to none. I would not buy any where else.Rod, Clayton, NY

5
★★★★★

In 2003 my wife and I bought of first vehicle from Lofink's. Since then, we have bought another seven, and sent several friends who also bought. That should give you a good idea as to how we feel. Their sales department, especially Joe Archer, is top notch and the service department is second to none. I would not buy any where else.Rod, Clayton, NY

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I bring in my grandparents vehicle in for all service. They do not trust anyone else with their Focus. I always get great service and the employees are always caring and helpful.

4
★★★★☆

I bring in my grandparents vehicle in for all service. They do not trust anyone else with their Focus. I always get great service and the employees are always caring and helpful.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I love my F-150. Craig was great; he took care of everything he promised. Service department is top notch. They care about their customers. I'll certainly go back to the dealership again.

5
★★★★★

I love my F-150. Craig was great; he took care of everything he promised. Service department is top notch. They care about their customers. I'll certainly go back to the dealership again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The staff at Lofinks has exceeded my expectations. The sales staff was informative and helpful. Lofinks is the first place I have been wear the staff was not pushy and treated me as the boss and let me make the decision on the car I wanted and did not tell me what I wanted and let me be in control of the car buying. The service department is fast and produces quality work. I would recommend that if you are looking for a new car or need work dune to the car you have you should let the staff at Lofink help you and I guarantee you will be satisfied

5
★★★★★

The staff at Lofinks has exceeded my expectations. The sales staff was informative and helpful. Lofinks is the first place I have been wear the staff was not pushy and treated me as the boss and let me make the decision on the car I wanted and did not tell me what I wanted and let me be in control of the car buying. The service department is fast and produces quality work. I would recommend that if you are looking for a new car or need work dune to the car you have you should let the staff at Lofink help you and I guarantee you will be satisfied

Was this review helpful to you?
Ratings_icons Ratings_icons

.

never go to another Ford dealership! they treat you like family at Caskinettes and don't try and get over on Military spouses! they really are a home away form home.

5
★★★★★

never go to another Ford dealership! they treat you like family at Caskinettes and don't try and get over on Military spouses! they really are a home away form home.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Puchased a truck and will never buy anywhere else. Price, store, and staff were best ever. Routine maintenance service has been a breeze too.

5
★★★★★

Puchased a truck and will never buy anywhere else. Price, store, and staff were best ever. Routine maintenance service has been a breeze too.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

GREATEST CAR BUYING EXPERIENCE EVER! I just wanted to pass along my experience at Caskinette's Lofink Ford. I had shopped around at all the other local dealerships, and was experiencing less than pleasant "salesperson tactics". I then made my way to Carthage, and visited Caskinette's. The salesperson was extremely helpful. They had the car I was looking for, the salesperson knew all about the product he was representing. While I was waiting for the paperwork to be completed, I received a tour of their impressive service department, auto spa, and met numerous employees. I must say that I have purchased a lot of vehicles and never did I experience such excellent customer service. I highly recommend Caskinette's Lofink Ford, and I must admit that I am now a customer for life!

5
★★★★★

GREATEST CAR BUYING EXPERIENCE EVER! I just wanted to pass along my experience at Caskinette's Lofink Ford. I had shopped around at all the other local dealerships, and was experiencing less than pleasant "salesperson tactics". I then made my way to Carthage, and visited Caskinette's. The salesperson was extremely helpful. They had the car I was looking for, the salesperson knew all about the product he was representing. While I was waiting for the paperwork to be completed, I received a tour of their impressive service department, auto spa, and met numerous employees. I must say that I have purchased a lot of vehicles and never did I experience such excellent customer service. I highly recommend Caskinette's Lofink Ford, and I must admit that I am now a customer for life!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

GREATEST CAR BUYING EXPERIENCE EVER! I just wanted to pass along my experience at Caskinette's Lofink Ford. I had shopped around at all the other local dealerships, and was experiencing less than pleasant "salesperson tactics". I then made

3
★★★★★

GREATEST CAR BUYING EXPERIENCE EVER! I just wanted to pass along my experience at Caskinette's Lofink Ford. I had shopped around at all the other local dealerships, and was experiencing less than pleasant "salesperson tactics". I then made

.

I found this dealership online because it had the explorer we've been looking for in our price range. We also did a "Black Book" appraisal ON THEIR WEBSITE to see where we were at with our trade because we knew we owed more than it was worth. They're value range for our car plus the advertised price for the explorer looked perfect. We drove out there on a Saturday afternoon took a look at the vehicle - looked great and we were ready to make a deal. No financing needed, willing to hand them over the check that moment. Come to find out they decided to totally low ball the value of our trade. I mean $3,500 below every other dealer/online appraisal and well below the one off of their own website! The worst part is they would not budge - at all. Not on the value of our trade or on the price of their car. The salesman said the market "had dropped" for our SUV. I went online and saw our exact same SUV selling for twice the price they offered us on our trade. They then told us they'd call us Monday after speaking with the owner because it's "a family owned business" to see if they could come up. Never called, never responded to our call or e-mail on Monday. Seriously? We had a check ready with their name on it...and they would not give us a fair value for our trade. $20,000 sale that they didn't get. Sounds like bad business to me.

1
★☆☆☆☆

I found this dealership online because it had the explorer we've been looking for in our price range. We also did a "Black Book" appraisal ON THEIR WEBSITE to see where we were at with our trade because we knew we owed more than it was worth. They're value range for our car plus the advertised price for the explorer looked perfect. We drove out there on a Saturday afternoon took a look at the vehicle - looked great and we were ready to make a deal. No financing needed, willing to hand them over the check that moment. Come to find out they decided to totally low ball the value of our trade. I mean $3,500 below every other dealer/online appraisal and well below the one off of their own website! The worst part is they would not budge - at all. Not on the value of our trade or on the price of their car. The salesman said the market "had dropped" for our SUV. I went online and saw our exact same SUV selling for twice the price they offered us on our trade. They then told us they'd call us Monday after speaking with the owner because it's "a family owned business" to see if they could come up. Never called, never responded to our call or e-mail on Monday. Seriously? We had a check ready with their name on it...and they would not give us a fair value for our trade. $20,000 sale that they didn't get. Sounds like bad business to me.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Hello disgruntled customer. I am one of the managers here at the dealership you are speaking of. Please contact me so I can try to resolve any problems you may have. This is definately not something I have ever heard coming from our top notch dealership, so obviously if there is a problem I would like to try and correct it. Thank you!

5
★★★★★

Hello disgruntled customer. I am one of the managers here at the dealership you are speaking of. Please contact me so I can try to resolve any problems you may have. This is definately not something I have ever heard coming from our top notch dealership, so obviously if there is a problem I would like to try and correct it. Thank you!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

You basically get hassled the second you step on the lot and aren't left alone even after you leave. A friend of mine had the misfortune of purchasing a lemon here and they tried to refuse to do warranty work, and when they did it was obviously done on the cheap.

I understand the car dealerships are having a rough go of it at the moment, but you'd think they would at least try to keep the customers they do have.

2
★★☆☆☆

You basically get hassled the second you step on the lot and aren't left alone even after you leave. A friend of mine had the misfortune of purchasing a lemon here and they tried to refuse to do warranty work, and when they did it was obviously done on the cheap.

I understand the car dealerships are having a rough go of it at the moment, but you'd think they would at least try to keep the customers they do have.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Caskinette's Lofink Ford, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review