Perrywinkle's Fine Jewelry

★★★★☆
Monday through Saturday 10am to 9pm Sunday 11am to 6pm
  • 40 Catherwood Rd The Shops at Ithaca Mall

    Ithaca, NY 14850

    Map & Directions
  • 607-257-1481

About Perrywinkle's Fine Jewelry

Categories
  • Shopping
  • Jewelry & Watch Stores
  • Jewelry
  • Necklaces
Details
  • Music CDs & Tapes

Shopping

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My husband and I shopped at Perrywinkles earlier this year, not only for our wedding set but other jewelry as well. We will NEVER purchase jewelry from them again!! When the bands for my wedding ring arrived (after 5 weeks that it took to make them), one had too much curvature and didn't sit right. We spoke with Linda Perry and she apologized profusely and swore that they would correct it and put a rush on it. Some rush. It still took 5 weeks to get the band back and it still wasn't correct. She then made the excuse that without my complete set; they couldn't make it to fit correctly. Needless to say, I was not about to send my wedding set off for 5 weeks when I had absolutely no confidence it would come back corrected anyway. We ended up taking it to another jeweler who FINALLY got it to fit like a set. On another note, I purchased a pair of white gold studs around the same time and yesterday the post on the back broke off.

1
★☆☆☆☆

My husband and I shopped at Perrywinkles earlier this year, not only for our wedding set but other jewelry as well. We will NEVER purchase jewelry from them again!! When the bands for my wedding ring arrived (after 5 weeks that it took to make them), one had too much curvature and didn't sit right. We spoke with Linda Perry and she apologized profusely and swore that they would correct it and put a rush on it. Some rush. It still took 5 weeks to get the band back and it still wasn't correct. She then made the excuse that without my complete set; they couldn't make it to fit correctly. Needless to say, I was not about to send my wedding set off for 5 weeks when I had absolutely no confidence it would come back corrected anyway. We ended up taking it to another jeweler who FINALLY got it to fit like a set. On another note, I purchased a pair of white gold studs around the same time and yesterday the post on the back broke off.

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.

Shopping at Perrywinkles is always a wonderful experience. Victoria always provides amazing customer service, and has an extensive knowledge about all of the jewelry offered. She recently helped me make a gorgeous purchase of three additional beads for my Pandora Bracelet. I love coming in to Perrywinkles because I know I will always receive excellent customer service no matter what I am looking for.

5
★★★★★

Shopping at Perrywinkles is always a wonderful experience. Victoria always provides amazing customer service, and has an extensive knowledge about all of the jewelry offered. She recently helped me make a gorgeous purchase of three additional beads for my Pandora Bracelet. I love coming in to Perrywinkles because I know I will always receive excellent customer service no matter what I am looking for.

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.

The staff at the Ithaca Perrywinkles store have always been very friendly, courteous and polite to me. They are extremely helpful and always able to answer any questions I have had. I truly enjoy shopping in this store.

5
★★★★★

The staff at the Ithaca Perrywinkles store have always been very friendly, courteous and polite to me. They are extremely helpful and always able to answer any questions I have had. I truly enjoy shopping in this store.

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Perrywinkles has such a wonderful staff and I always have a great expirience when I shop there!

5
★★★★★

Perrywinkles has such a wonderful staff and I always have a great expirience when I shop there!

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.

Great staff and jewelry! Always a wonderful experience.

4
★★★★☆

Great staff and jewelry! Always a wonderful experience.

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They seem to have a nice selection of jewelry. However I went there in order to get the bracelet of my new watch adjusted - the pieces are held together with little screws (as opposed to the pins you often find), so the only thing you need is a little screwdriver. Should have been a trivial thing to be done in two minutes. Well, not if you go to Perrywinkles! Their employee hammered on the screws for a while and then claimed there's no way to get them out. Hello?! I even told her that it's screws, but she wouldn't listen.
I'll go back tomorrow morning, hoping that I will find one of the more competent people then who can adjust my watch.

Update: This morning I went back, hoping to find a competent employee who is able to handle a screwdirver and adjust my watch. But no way! The lady (a different one, thank God) told me that it's in their policy to only work on watches that they sold. So I told her about yesterday's experience and asked her if the policy was changed overnight. She claimed it wasn't.
So as they apparently still do the watches they sell, I asked her to lend me a simple small screwdriver so I can do it myself. Guess what? "Due to the new policy we don't even have the tools anymore."

In summary:
1. They have employees dumb enough to think that a screw is opened by hammering on it, not with a screwdriver.
2. The policy of the store changes daily, depending on the mood of the employees.
3. They do repairs on their own watches (and sometimes try with others), but have no appropriate tools to do so.

Don't waste your time with Perrywinkles! Sears sells all the screwdrivers you might need :-)

1
★☆☆☆☆

They seem to have a nice selection of jewelry. However I went there in order to get the bracelet of my new watch adjusted - the pieces are held together with little screws (as opposed to the pins you often find), so the only thing you need is a little screwdriver. Should have been a trivial thing to be done in two minutes. Well, not if you go to Perrywinkles! Their employee hammered on the screws for a while and then claimed there's no way to get them out. Hello?! I even told her that it's screws, but she wouldn't listen.
I'll go back tomorrow morning, hoping that I will find one of the more competent people then who can adjust my watch.

Update: This morning I went back, hoping to find a competent employee who is able to handle a screwdirver and adjust my watch. But no way! The lady (a different one, thank God) told me that it's in their policy to only work on watches that they sold. So I told her about yesterday's experience and asked her if the policy was changed overnight. She claimed it wasn't.
So as they apparently still do the watches they sell, I asked her to lend me a simple small screwdriver so I can do it myself. Guess what? "Due to the new policy we don't even have the tools anymore."

In summary:
1. They have employees dumb enough to think that a screw is opened by hammering on it, not with a screwdriver.
2. The policy of the store changes daily, depending on the mood of the employees.
3. They do repairs on their own watches (and sometimes try with others), but have no appropriate tools to do so.

Don't waste your time with Perrywinkles! Sears sells all the screwdrivers you might need :-)

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.

I love to shop at Perrywinkle's in Ithaca. Lisa and Lauren have helped me to pick out numerous items for my friends and family. They always know exactly what I am describing and are able to find the perfect piece. On one particular occasion, I came in and told Lisa I wanted something for my Mom (who is another Perrywinkle's regular) and she found the perfect Tin Cup pearl necklace. I was in and out in 10 minutes! Other times they have worked with me to create a custom piece for my grandmother as well as my own items. The jeweler Ted has also been great fixing old jewelry and family heirlooms for me. I now am the proud owner of beautiful morganite earrings that Lisa helped me with. Then Lauren was able to order me a matching pendant which I also bought. I know Lisa helped my Mom to pick out a classic pearl necklace and bracelet as a Christmas gift for me, and I love it. I tell everyone to shop at Perrywinkles-I can always find something great there! I think I have at least 10 friends who are now regular customers for their pandora bracelets and charms. Lisa, Lauren, and the rest of the staff are always helpful, friendly, and they know my style. Thank you to everyone at Perrywinkles!!!!

5
★★★★★

I love to shop at Perrywinkle's in Ithaca. Lisa and Lauren have helped me to pick out numerous items for my friends and family. They always know exactly what I am describing and are able to find the perfect piece. On one particular occasion, I came in and told Lisa I wanted something for my Mom (who is another Perrywinkle's regular) and she found the perfect Tin Cup pearl necklace. I was in and out in 10 minutes! Other times they have worked with me to create a custom piece for my grandmother as well as my own items. The jeweler Ted has also been great fixing old jewelry and family heirlooms for me. I now am the proud owner of beautiful morganite earrings that Lisa helped me with. Then Lauren was able to order me a matching pendant which I also bought. I know Lisa helped my Mom to pick out a classic pearl necklace and bracelet as a Christmas gift for me, and I love it. I tell everyone to shop at Perrywinkles-I can always find something great there! I think I have at least 10 friends who are now regular customers for their pandora bracelets and charms. Lisa, Lauren, and the rest of the staff are always helpful, friendly, and they know my style. Thank you to everyone at Perrywinkles!!!!

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.

I would like thank Lisa for all her help. I saw her after a really horrible experience at Kay jewlers. She listened to my needs and wishes and help to get the wedding bands I wanted for my upcoming wedding. She took time but hurried so I could get back to work on time. So in conclusion she has earned my business for life.

5
★★★★★

I would like thank Lisa for all her help. I saw her after a really horrible experience at Kay jewlers. She listened to my needs and wishes and help to get the wedding bands I wanted for my upcoming wedding. She took time but hurried so I could get back to work on time. So in conclusion she has earned my business for life.

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.

I recently purchased a beautiful strand of pearls for our 25th wedding anniversary. I was helped by a warm and friendly woman named Lisa. She made me feel warm and welcome. By the time I left with a beautifully wrapped gift for my wife, I felt like I had made the right decision for my budget and learned about the pearls.

4
★★★★☆

I recently purchased a beautiful strand of pearls for our 25th wedding anniversary. I was helped by a warm and friendly woman named Lisa. She made me feel warm and welcome. By the time I left with a beautifully wrapped gift for my wife, I felt like I had made the right decision for my budget and learned about the pearls.

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.

My fiance and I have been overly impressed by the customer service and quality we receive at Perrywinkles every time we enter their store. The custom designers can design anything you want and they do it very well. My engagement ring is so unique and perfect for me. Our wedding bands are no different! I wouldn't go anywhere else for high quality jewelry!

5
★★★★★

My fiance and I have been overly impressed by the customer service and quality we receive at Perrywinkles every time we enter their store. The custom designers can design anything you want and they do it very well. My engagement ring is so unique and perfect for me. Our wedding bands are no different! I wouldn't go anywhere else for high quality jewelry!

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.

Manager misled me on an appraisal ....graded my diamond 5 grades below what GIA did...must of thought she could get a sale or something like that. Nice selection of jewelry and lovely staff otherwise.

3
★★★☆☆

Manager misled me on an appraisal ....graded my diamond 5 grades below what GIA did...must of thought she could get a sale or something like that. Nice selection of jewelry and lovely staff otherwise.

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.

Perwinkles is a small jewelry store in the Pyramid Mall. It has a fair selectin of jewelry, but I do not know too much about that. I've gone there several time to get my watch fixed and they have always been extremely helpful and nice. When the pin fell out of the band, they fixed it and didn't even charge me for it. They have also resized a new watch for me and charged only a minimal fee.

4
★★★★☆

Perwinkles is a small jewelry store in the Pyramid Mall. It has a fair selectin of jewelry, but I do not know too much about that. I've gone there several time to get my watch fixed and they have always been extremely helpful and nice. When the pin fell out of the band, they fixed it and didn't even charge me for it. They have also resized a new watch for me and charged only a minimal fee.

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Message from Perrywinkle's Fine Jewelry

Our stores are unlike any other in the region. We have a single minded passion for creating beautiful jewelry. Our warm and professional associates are known for "creating friendships" rather than "making sales." We travel endlessly accumulating fine diamonds and colored gemstones in the creation of our legendary product. In addition to Perrywinkle creations, we represent many luxury national brands including Tacori, Scott Kay, Marco Bicego, Honora, Simon G., Chimento, and Pandora.

More about Perrywinkle's Fine Jewelry

Custom Jewelry Design, Engagement Rings, Luxury Watches, Gemstones, Loose Diamonds, Repairs, Appraisals, and Gold Buy

 

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