Rich's Route 50 Svc Ctr Inc

★★★★☆
  • 2141 Doubleday Ave

    Ballston Spa, NY 12020

    Map & Directions
  • 518-885-8886

About Rich's Route 50 Svc Ctr Inc

Hours
Monday - Friday: 8:00 AM to 5:00 PM; Saturday: 8:00 AM to 12:00 PM; Sunday: Closed

Professional Services

Professional Services
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To Joe B. The only problem with Your BS review is that it is one sided and not close to being the whole story. The only thing youve managed to do is make yourself sound like an idiot. We have been in business for over 30 years and rarely have a complaint. But you cant satisfy everyone. Im sory that you didnt listen to my recomendations and that another shop confirmed our findings. I was willing to work with but you are the one who hung up on me!

5
★★★★★

To Joe B. The only problem with Your BS review is that it is one sided and not close to being the whole story. The only thing youve managed to do is make yourself sound like an idiot. We have been in business for over 30 years and rarely have a complaint. But you cant satisfy everyone. Im sory that you didnt listen to my recomendations and that another shop confirmed our findings. I was willing to work with but you are the one who hung up on me!

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Rich's Route 50 is by far the worst place to go for any mechanical problem. Charged me 2100 dollars for nothing. The problem was still there and when I called to ask about other options they actually hung up on me! These guys are crooks! Luckily I filed a claim with my bank and they should be hearing from my lawyers very soon! Save yourself the hassle and deal with someone with integrity.

1
★☆☆☆☆

Rich's Route 50 is by far the worst place to go for any mechanical problem. Charged me 2100 dollars for nothing. The problem was still there and when I called to ask about other options they actually hung up on me! These guys are crooks! Luckily I filed a claim with my bank and they should be hearing from my lawyers very soon! Save yourself the hassle and deal with someone with integrity.

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Rich's is the place I have gone for 7 years, For all of my automotive repairs, Also bought a vehicle for my business. And where I have reffered so many people that have been extremely satisfied with the work or sale of a vehicle.

5
★★★★★

Rich's is the place I have gone for 7 years, For all of my automotive repairs, Also bought a vehicle for my business. And where I have reffered so many people that have been extremely satisfied with the work or sale of a vehicle.

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Brought my car in to have a new motor put in and have the parts were not hooked up it pisses out oil and they said its not there problem wtf I just paid them 1200 for a new motor and this one is in bad condition DO NOT GO TO RICHES THEY SUCK AND THERE VERY RUDE!!

1
★☆☆☆☆

Brought my car in to have a new motor put in and have the parts were not hooked up it pisses out oil and they said its not there problem wtf I just paid them 1200 for a new motor and this one is in bad condition DO NOT GO TO RICHES THEY SUCK AND THERE VERY RUDE!!

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Best of the Best

Rich and his staff are dedicated to the highest quality service at a resonable cost. They are always very knowledgeable and friendly. They fix the problem right the first time.

Thanks Rich and staff, you now have another loyal customer

5
★★★★★

Best of the Best

Rich and his staff are dedicated to the highest quality service at a resonable cost. They are always very knowledgeable and friendly. They fix the problem right the first time.

Thanks Rich and staff, you now have another loyal customer

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Purchased a car from Rich's Automotive last month. Great car! Rich went out of his way to clean it up, make some final repairs and is was like new when I brought it home. Absolutely no complaints. I recommend this dealership to anyone with high expectations of good service and a quality vehicle.

5
★★★★★

Purchased a car from Rich's Automotive last month. Great car! Rich went out of his way to clean it up, make some final repairs and is was like new when I brought it home. Absolutely no complaints. I recommend this dealership to anyone with high expectations of good service and a quality vehicle.

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2ND TIME TRYING TO FIX THE PROBLEM THEY CREATED & RICH STILL OFFERS NO APOLOGIES!
I take good care of my vehicle and I was looking for a mechanic who would do the same. I am new to the area and I was referred to Rich. The block heater on my truck needed replacing because the plug was shorting out. Here's what happened:
1. Rich did not remove the old malfunctioning heater, instead he just added a new one on the opposite side of the engine.
2. One week later the "low coolant" light came on. Rich fixed it at no charge. He called and said, "The truck is ready, you can pick it up. You're all set." He did not volunteer what the problem was. I had to ask what the problem was before he admitted it was a leaking seal on the new block heater. He DID NOT APOLOGIZE for his shoddy workmanship.
3. One week later, "low coolant" light AGAIN. This time coolant was pouring out of the truck. I called Rich to tow it to his shop and fix the leak AGAIN. Rich left me a message
Friday with the same attitude: "The truck is ready, you can pick it up. You're all set". NO APOLOGY, NO EXPLANATION OF WHAT THEY SCREWED UP THIS TIME.
4. The best part: When I picked up the truck (after hours) the check engine light is on!

What mechanic would fail the second time repairing a problem he created and have the nerve to give me my truck back with a new check engine light on? HOW DOES RICH SLEEP AT NIGHT? My truck worked fine before Rich got his hands on it. Now he's fixed the same leak twice and the problems only get worse each time I take it to him. I'm done. Never again will I trust him with my vehicle!

BEWARE OF RICH'S SHODDY SERVICE!

1
★☆☆☆☆

2ND TIME TRYING TO FIX THE PROBLEM THEY CREATED & RICH STILL OFFERS NO APOLOGIES!
I take good care of my vehicle and I was looking for a mechanic who would do the same. I am new to the area and I was referred to Rich. The block heater on my truck needed replacing because the plug was shorting out. Here's what happened:
1. Rich did not remove the old malfunctioning heater, instead he just added a new one on the opposite side of the engine.
2. One week later the "low coolant" light came on. Rich fixed it at no charge. He called and said, "The truck is ready, you can pick it up. You're all set." He did not volunteer what the problem was. I had to ask what the problem was before he admitted it was a leaking seal on the new block heater. He DID NOT APOLOGIZE for his shoddy workmanship.
3. One week later, "low coolant" light AGAIN. This time coolant was pouring out of the truck. I called Rich to tow it to his shop and fix the leak AGAIN. Rich left me a message
Friday with the same attitude: "The truck is ready, you can pick it up. You're all set". NO APOLOGY, NO EXPLANATION OF WHAT THEY SCREWED UP THIS TIME.
4. The best part: When I picked up the truck (after hours) the check engine light is on!

What mechanic would fail the second time repairing a problem he created and have the nerve to give me my truck back with a new check engine light on? HOW DOES RICH SLEEP AT NIGHT? My truck worked fine before Rich got his hands on it. Now he's fixed the same leak twice and the problems only get worse each time I take it to him. I'm done. Never again will I trust him with my vehicle!

BEWARE OF RICH'S SHODDY SERVICE!

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1 out of 2 people found this review helpful.

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I went out of town for two weeks. I left my car at Rich's with brake problems, Oil leak, broken door handle and window. He had it ready for me when I got back good as new for only
$ 415.00. Special thanks to Rich Jr.

5
★★★★★

I went out of town for two weeks. I left my car at Rich's with brake problems, Oil leak, broken door handle and window. He had it ready for me when I got back good as new for only
$ 415.00. Special thanks to Rich Jr.

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Though I wrote a review of another auto repair place in town, and they are good, they are not nearly the place Rich's is in terms of personal service. Rich has been known to guess a problem, quote me a price and then get into the engine and find its something much less and admit he was wrong and not lie to make money!! I know that is what we expect but don't always get. He does inspections and sells gasoline. They are open 7 days a week, from 7 am until into the evening. I give this a perfect 5 stars!

PROS: Good service
CONS: none

4
★★★★☆

Though I wrote a review of another auto repair place in town, and they are good, they are not nearly the place Rich's is in terms of personal service. Rich has been known to guess a problem, quote me a price and then get into the engine and find its something much less and admit he was wrong and not lie to make money!! I know that is what we expect but don't always get. He does inspections and sells gasoline. They are open 7 days a week, from 7 am until into the evening. I give this a perfect 5 stars!

PROS: Good service
CONS: none

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0 out of 1 people found this review helpful.

 

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