Bailey Motor Company Ltd

★★★☆☆
  • 3350 State Route 11

    Malone, NY 12953

    Map & Directions
  • 518-483-5500

About Bailey Motor Company Ltd

Hours
Mon-Fri 8am-6pm, Sat 9am-3pm

Automotive

Automotive
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3.0 3
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I am a professional and I spend a great deal of time working toward better levels of customer service. This makes me appreciate the professionalism I have witnessed at Bailey Ford. My shopping experience was awesome and I felt like a friend after my first meeting and this all took place in their "old" showroom. I have since returned for service and discovered the new "Ford Store". The service gal was first class and explained everything available and allowed me to make an unpressured but educated decision about servicing my new Ford. I can only imagine that Ford Motor Company has allowed the Bailey organization this new facility from their dedication to awesome customer service all around. I don't typically gush about customer service in the North Country but this team of people is top notch and their "new digs" is a masterpiece. Thank you Bailey for bringing this.

5
★★★★★

I am a professional and I spend a great deal of time working toward better levels of customer service. This makes me appreciate the professionalism I have witnessed at Bailey Ford. My shopping experience was awesome and I felt like a friend after my first meeting and this all took place in their "old" showroom. I have since returned for service and discovered the new "Ford Store". The service gal was first class and explained everything available and allowed me to make an unpressured but educated decision about servicing my new Ford. I can only imagine that Ford Motor Company has allowed the Bailey organization this new facility from their dedication to awesome customer service all around. I don't typically gush about customer service in the North Country but this team of people is top notch and their "new digs" is a masterpiece. Thank you Bailey for bringing this.

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I bought a brand new Focus from Baileys and the transmission had to be rebuilt 4 times, the doors bungee-corded shut, and severe suspension problems. 2 years later I am still having these problems and there is nothing they will do for me so please go somewhere else for a car as I don't want anyone else getting stuck with the very expensive problem I have.

1
★☆☆☆☆

I bought a brand new Focus from Baileys and the transmission had to be rebuilt 4 times, the doors bungee-corded shut, and severe suspension problems. 2 years later I am still having these problems and there is nothing they will do for me so please go somewhere else for a car as I don't want anyone else getting stuck with the very expensive problem I have.

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this is a ok car dealership. they dont pressure you into buying a car when you are looking around the carlot as some dealers do. they are knowledgeable they go beyond sometimes what other dealers do to get your business.

3
★★★☆☆

this is a ok car dealership. they dont pressure you into buying a car when you are looking around the carlot as some dealers do. they are knowledgeable they go beyond sometimes what other dealers do to get your business.

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