Washington Square Institute

★★★★☆
  • 41 E 11TH St Ste 4

    New York, NY 10003

    Map & Directions
  • 212-477-2600

About Washington Square Institute

Health & Medical

Health & Medical
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.

I was referred to Sean Grover LCSW at Washington Square Institute by an individual therapist that I trusted. I attended Sean's groups for several years and highly, highly recommend him to anyone looking to better their emotional health,

3
★★★★★

I was referred to Sean Grover LCSW at Washington Square Institute by an individual therapist that I trusted. I attended Sean's groups for several years and highly, highly recommend him to anyone looking to better their emotional health,

.

Working with Sean Grover has been a wonderful experience! He is kind and compassionate, as well as sharp and clear. Super Intelligent, he challenges his patients to dig deep, find meaning in their life experiences what ever they may be,

3
★★★★★

Working with Sean Grover has been a wonderful experience! He is kind and compassionate, as well as sharp and clear. Super Intelligent, he challenges his patients to dig deep, find meaning in their life experiences what ever they may be,

.

I highly recommend Sean Grover as a therapist and as a supervisor. I work in an acute inpatient psychiatric unit in a city hospital, where vicarious and direct trauma and burnout among staff is common. Sean Grover's advice was

3
★★★★★

I highly recommend Sean Grover as a therapist and as a supervisor. I work in an acute inpatient psychiatric unit in a city hospital, where vicarious and direct trauma and burnout among staff is common. Sean Grover's advice was

.

Run for your psychological lives from this place! Especially, run away from Sean Grover LCSW who is a poison to the mind and soul. Acting like the proverbial Mr. Nice Guy for half a year, he will suddenly turn into Mr. Hyde and stab you in

3
★★★★★

Run for your psychological lives from this place! Especially, run away from Sean Grover LCSW who is a poison to the mind and soul. Acting like the proverbial Mr. Nice Guy for half a year, he will suddenly turn into Mr. Hyde and stab you in

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Washington Square Institute is a great place for reasonably priced psychotherapy. I have supervised other therapists and worked with patients myself at the Institute for a long time. Through the years I have seen many people's lives

3
★★★★★

Washington Square Institute is a great place for reasonably priced psychotherapy. I have supervised other therapists and worked with patients myself at the Institute for a long time. Through the years I have seen many people's lives

.

I cannot complain about this place. They have are at a great location, have a sliding scale and accommodating therapists and staff. Have had a great experience here and highly recommend it.

5
★★★★★

I cannot complain about this place. They have are at a great location, have a sliding scale and accommodating therapists and staff. Have had a great experience here and highly recommend it.

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WSI is a psychoanalytic institute with a longstanding reputation of providing quality care. The staff is friendly and seek to provide the best for each and every patient. They listen to your concerns/needs and match you with a therapist

3
★★★★★

WSI is a psychoanalytic institute with a longstanding reputation of providing quality care. The staff is friendly and seek to provide the best for each and every patient. They listen to your concerns/needs and match you with a therapist

.

I'm surprised by the negative reviews here. I have been a client here more than a year and I'm very happy with my therapist. It seems that in the past the intake process was very involved but this is no longer the case. There is only one intake interview and you have a therapist about a week later. I feel I have made progress during my time here.

4
★★★★☆

I'm surprised by the negative reviews here. I have been a client here more than a year and I'm very happy with my therapist. It seems that in the past the intake process was very involved but this is no longer the case. There is only one intake interview and you have a therapist about a week later. I feel I have made progress during my time here.

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The Director is also a 89 year old pervert who has been sued for sexual harassment of staff and settled for a large payout. The case filings are on the internet. He is known to have had sexual relations with his staff and married two of

3
★★★★★

The Director is also a 89 year old pervert who has been sued for sexual harassment of staff and settled for a large payout. The case filings are on the internet. He is known to have had sexual relations with his staff and married two of

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Was a student here until I met the Dean who also is the Director. He is an old man who barely can hear but has a demeaning attitude toward everyone. He is offensive to his own employees, raises his voice, thinks he is the only one that

3
★★★★★

Was a student here until I met the Dean who also is the Director. He is an old man who barely can hear but has a demeaning attitude toward everyone. He is offensive to his own employees, raises his voice, thinks he is the only one that

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Disappointing place run by guy in his nineties who is arrogant and maybe more than a little senile. All the worst things you've ever heard about Freudian therapy. Nice building and receptionist but it could be dangerous to see these people

3
★★★★★

Disappointing place run by guy in his nineties who is arrogant and maybe more than a little senile. All the worst things you've ever heard about Freudian therapy. Nice building and receptionist but it could be dangerous to see these people

.

I've been seeing a therapist through WSI for a little over a year now. It was recommended to me by a friend when my LTR ended very badly. She had known someone else who went here and thought he'd been doing well since he began. I did find

3
★★★★★

I've been seeing a therapist through WSI for a little over a year now. It was recommended to me by a friend when my LTR ended very badly. She had known someone else who went here and thought he'd been doing well since he began. I did find

.

I am also puzzled by these negative reviews...I have an excellent therapist, and I find WSI a warm, comfortable place...it is clean, quiet and AFFORDABLE...I am very grateful for and to Washington Square.

3
★★★★★

I am also puzzled by these negative reviews...I have an excellent therapist, and I find WSI a warm, comfortable place...it is clean, quiet and AFFORDABLE...I am very grateful for and to Washington Square.

.

It's strange to see all of these bad reviews of Washington Square. I started in therapy at WSI two months ago. I had one intake. (I think there was an old system of multiple intakes. It no longer exists). Perhaps people who don't like

3
★★★★★

It's strange to see all of these bad reviews of Washington Square. I started in therapy at WSI two months ago. I had one intake. (I think there was an old system of multiple intakes. It no longer exists). Perhaps people who don't like

.

I was referred to this place by my primary care physician. The first interview was conducted by someone who seemed to have no experience and was just writing notes on a clipboard.\r
\r
The second interview was done by a very abrasive woman

3
★★★★★

I was referred to this place by my primary care physician. The first interview was conducted by someone who seemed to have no experience and was just writing notes on a clipboard.\r
\r
The second interview was done by a very abrasive woman

.

The introductory interview process left me extremely discouraged. The primary interview was conducted by a gruff, insensitive woman, the medical interview was costly and lasted all of five minutes, and the final meeting was also very brief - pretty much I took time out of work and paid a bunch of money to receive a summary of the previous two visits. My therapist turned out to be a very nice person, but seemed a bit inexperienced and also had trouble staying awake some sessions. We eventually made significant progress, but it took a while. I think I was looking to be challenged more, and instead I was just repeatedly told that I was all right.

The office itself is not the most pleasant experience, but it's sufficient considering the semi-affordable cost of the sessions. I would have spent twice as much per session elsewhere, but maybe I would have made twice the progress.

But really, it's not that bad. It's an affordable option for the uninsured to get some help. Just be honest and open in your sessions, and do your best to endure the interview process.

1
★★☆☆☆

The introductory interview process left me extremely discouraged. The primary interview was conducted by a gruff, insensitive woman, the medical interview was costly and lasted all of five minutes, and the final meeting was also very brief - pretty much I took time out of work and paid a bunch of money to receive a summary of the previous two visits. My therapist turned out to be a very nice person, but seemed a bit inexperienced and also had trouble staying awake some sessions. We eventually made significant progress, but it took a while. I think I was looking to be challenged more, and instead I was just repeatedly told that I was all right.

The office itself is not the most pleasant experience, but it's sufficient considering the semi-affordable cost of the sessions. I would have spent twice as much per session elsewhere, but maybe I would have made twice the progress.

But really, it's not that bad. It's an affordable option for the uninsured to get some help. Just be honest and open in your sessions, and do your best to endure the interview process.

.

I was shocked at how completely WSI failed at what seemed like such a great idea: Three tiers of interviews to match you with your perfect therapist. What could be more reassuring in a time of need than to NOT have to go through all the expense and time of testing out multitudes of therapists all alone? Instead they offer an initial outlay of ~$290 for your interviews and then matching with one of their many therapists. And if that person happens to not work out, hey! Now they know you even better! No need to lose hope!

What a great idea.

In FACT, I ended up going through my layers of interviews, shelling out my cash, being told to expect a call shortly with my personally hand-picked therapist (so exciting! who would they pick? what would they see in me that would make that person so right? would it be WONDERFUL?). But rather than "shortly," I waited over two weeks before someone called me, and then when I asked if they could tell me why they thought that person was right for me I was told, "Look, we're swamped, do you want the appointment or not?" Skeptical, but not willing to risk leaving my curiosity unsatisfied, I took the appointment, and the therapist turned out to be fresh out of school and had absolutely NO experience with the one issue I had specifically asked for help with.

To her credit, the therapist was honest with me about having no experience with the issue even SHE knew I cared about (it was in my chart after all), and I felt bad for her for being put through a mill like that. But I will never go back.

WSI is a business. And let's not forget that after all of this, if you happen to have to cancel with "a few days notice or less" (whatever that means) on an appointment, you will still be charged for the FULL appointment. Not only that, you are REQUIRED to commit to a certain number of appointments in advance... all in the name of "guaranteeing commitment to the process." A process they seem to be entirely cynical about. They are all about milking desperate people for their cash. What a racket. What a con.

0
★☆☆☆☆

I was shocked at how completely WSI failed at what seemed like such a great idea: Three tiers of interviews to match you with your perfect therapist. What could be more reassuring in a time of need than to NOT have to go through all the expense and time of testing out multitudes of therapists all alone? Instead they offer an initial outlay of ~$290 for your interviews and then matching with one of their many therapists. And if that person happens to not work out, hey! Now they know you even better! No need to lose hope!

What a great idea.

In FACT, I ended up going through my layers of interviews, shelling out my cash, being told to expect a call shortly with my personally hand-picked therapist (so exciting! who would they pick? what would they see in me that would make that person so right? would it be WONDERFUL?). But rather than "shortly," I waited over two weeks before someone called me, and then when I asked if they could tell me why they thought that person was right for me I was told, "Look, we're swamped, do you want the appointment or not?" Skeptical, but not willing to risk leaving my curiosity unsatisfied, I took the appointment, and the therapist turned out to be fresh out of school and had absolutely NO experience with the one issue I had specifically asked for help with.

To her credit, the therapist was honest with me about having no experience with the issue even SHE knew I cared about (it was in my chart after all), and I felt bad for her for being put through a mill like that. But I will never go back.

WSI is a business. And let's not forget that after all of this, if you happen to have to cancel with "a few days notice or less" (whatever that means) on an appointment, you will still be charged for the FULL appointment. Not only that, you are REQUIRED to commit to a certain number of appointments in advance... all in the name of "guaranteeing commitment to the process." A process they seem to be entirely cynical about. They are all about milking desperate people for their cash. What a racket. What a con.

Pros: None.

Cons: Lengthy, expensive, failed to provide service advertised.

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I preface this with a question: Does anyone know what happened to the therapist named Katie that used to work there?? She was brilliant! and I can't find her and WSI will not give me her full name nor her contact information.

Ok. This place is horrible, I really don't understand how people continue to go there because they really treat their patients like crap. After the therapist I had originally seen left (Katie, who was amazing) they didn't even tell me. Some woman called and said yes, you have an appointment with so and so tomorrow. I called back saying what happened to Katie??? She said oh she doesn't work here anymore. So then I ask if they can get me her information because I really liked her and they proceeded to tell me they didn't have time to look up information for me. They really do rob you. Everytime I have called there the secretary has treated me like dirt. I hate this place but I really would love to find Katie if she hasn't moved away.

0
★☆☆☆☆

I preface this with a question: Does anyone know what happened to the therapist named Katie that used to work there?? She was brilliant! and I can't find her and WSI will not give me her full name nor her contact information.

Ok. This place is horrible, I really don't understand how people continue to go there because they really treat their patients like crap. After the therapist I had originally seen left (Katie, who was amazing) they didn't even tell me. Some woman called and said yes, you have an appointment with so and so tomorrow. I called back saying what happened to Katie??? She said oh she doesn't work here anymore. So then I ask if they can get me her information because I really liked her and they proceeded to tell me they didn't have time to look up information for me. They really do rob you. Everytime I have called there the secretary has treated me like dirt. I hate this place but I really would love to find Katie if she hasn't moved away.

Pros: none

Cons: everything.

.

I was referred here through a friend. I had my first consultation with them and met with a really nice social worker. I was given another appointment time for a month later. The day before my appointment I received a phone call from their office from a very nasty woman who actually made my appointment the first time I called. She informed me that she was calling me to let me know she was cancelling my appointment. When I asked her why she told me well, you cant afford it. I was kind of stunned so I asked again well why are you cancelling she told me, you need too much therapy there must be another place you can go. Isnt there a hospital in your area you can go to? I asked her for a referral and she responded she have one. I just hung up on her. I didnt need a hospital I needed someone to talk to. There were three other negative comments on here yesterday but they have mysteriously disappeared. Be careful with this place.
They shouldnt let their clerks make diagnosis or cancel a patients appointments. They are gold diggers be careful.

0
★☆☆☆☆

I was referred here through a friend. I had my first consultation with them and met with a really nice social worker. I was given another appointment time for a month later. The day before my appointment I received a phone call from their office from a very nasty woman who actually made my appointment the first time I called. She informed me that she was calling me to let me know she was cancelling my appointment. When I asked her why she told me well, you cant afford it. I was kind of stunned so I asked again well why are you cancelling she told me, you need too much therapy there must be another place you can go. Isnt there a hospital in your area you can go to? I asked her for a referral and she responded she have one. I just hung up on her. I didnt need a hospital I needed someone to talk to. There were three other negative comments on here yesterday but they have mysteriously disappeared. Be careful with this place.
They shouldnt let their clerks make diagnosis or cancel a patients appointments. They are gold diggers be careful.

Pros: good location.

Cons: Unprofessional, gold diggers.

.

I whole heartedly agree with the other two reviews. After going for my consultation I was told, "you need too much therapy" Isnt there somewhere else you can go? I was like your the professional can you give me a referral? She said no, I dont know of any. But, they take your money!!! Thats what this place is all about MAKING MONEY. Therapy is just a business people be very careful. Especailly with looters like these people. I did email to complain. Never heard a thing in response.

0
★☆☆☆☆

I whole heartedly agree with the other two reviews. After going for my consultation I was told, "you need too much therapy" Isnt there somewhere else you can go? I was like your the professional can you give me a referral? She said no, I dont know of any. But, they take your money!!! Thats what this place is all about MAKING MONEY. Therapy is just a business people be very careful. Especailly with looters like these people. I did email to complain. Never heard a thing in response.

Pros: Good location.

Cons: Poorly informed employeess, the clerks run this show.

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If you or a family member needs treatment for a potentially serious mental health condition, please know that getting treatment here presents challenges, to say the least: my experience in trying to help a family member get treatment was that the phone was picked up by the answering service during hours of operation, was not answered at all (not even picked up by a service or machine) during hours of operation, that the appt. person was only in for a few hours a day (which wasn't disclosed until call number 7), and so on. Since potential patients must make appointments themselves, these obstacles can be insurmountable for someone who faces, say, depression. In my case, a written complaint urging the institute's coordinator of administrative services and director to improve procedures for appointment making has gone unacknowledged for several months. Since missed opportunities for obtaining mental health care can be disastrous, consider other options: my family member is getting able and affordable care elsewhere and made the appointment on the first try. How well an office is run--from appointment making to billing--can affect a potential patient's willingness to get treatment. So this is indeed an important consideration.

0
★☆☆☆☆

If you or a family member needs treatment for a potentially serious mental health condition, please know that getting treatment here presents challenges, to say the least: my experience in trying to help a family member get treatment was that the phone was picked up by the answering service during hours of operation, was not answered at all (not even picked up by a service or machine) during hours of operation, that the appt. person was only in for a few hours a day (which wasn't disclosed until call number 7), and so on. Since potential patients must make appointments themselves, these obstacles can be insurmountable for someone who faces, say, depression. In my case, a written complaint urging the institute's coordinator of administrative services and director to improve procedures for appointment making has gone unacknowledged for several months. Since missed opportunities for obtaining mental health care can be disastrous, consider other options: my family member is getting able and affordable care elsewhere and made the appointment on the first try. How well an office is run--from appointment making to billing--can affect a potential patient's willingness to get treatment. So this is indeed an important consideration.

Cons: difficult to make an appointment, unresponsive to complaints

.

BE CAREFUL. I went there THREE times for a "placement consultation." Each session cost $50. After the 3rd session they said, "oh sorry, we don't have what you're looking for, you should go somewhere else." They didn't have what i was looking for? I was looking for therapy! Ugh. $150 for a post-it note with the name of another clinic written on it. She didn't even have the phone number, she just said "google it." $150 to be told to google another clinic. Thanks a lot! No wonder they make you pay BEFORE your appointment.

0
★☆☆☆☆

BE CAREFUL. I went there THREE times for a "placement consultation." Each session cost $50. After the 3rd session they said, "oh sorry, we don't have what you're looking for, you should go somewhere else." They didn't have what i was looking for? I was looking for therapy! Ugh. $150 for a post-it note with the name of another clinic written on it. She didn't even have the phone number, she just said "google it." $150 to be told to google another clinic. Thanks a lot! No wonder they make you pay BEFORE your appointment.

 

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