Capitol Cleaners

★★★★☆
  • 98 Wolf Rd Ste 10

    Albany, NY 12205

    Map & Directions
  • 518-458-8846

About Capitol Cleaners

Hours
Mon. - Thu. 7am - 7pm;Fri. 7am - 4pm;Sat. 9am - 7pm;Sun. CLOSED

Personal Services

Personal Services
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Awful Customer Service: I just ran over to this dry cleaner on my lunch break and am absolutely shocked at how rude the woman working there was to me. I brought a jacket that still had a stain on it that was dry cleaned by her store last

3
★★★★★

Awful Customer Service: I just ran over to this dry cleaner on my lunch break and am absolutely shocked at how rude the woman working there was to me. I brought a jacket that still had a stain on it that was dry cleaned by her store last

.

I do not usually write reviews but I am doing this in the hope of saving someone else from the grief, stress and abuse I received from Capitol Cleaners. I brought a $200 dress here and when I took it out of the packaging at home the dress felt stiff. I brought the dress back three times, the last time to have a stain removed that they did not notice the first two times. Each time I interacted with the owners they were rude on the phone, would not listen and kept insisting I was wrong. When I went to pick up the dress the last time and asked for a refund of my $15 the owner stuck her finger in my face and said if I did not get out she was calling the police. When I asked why she was reacting so strongly to a question she screamed ??get out??. I have never in my life been treated like that by someone, much less the owner of a business.

0
★☆☆☆☆

I do not usually write reviews but I am doing this in the hope of saving someone else from the grief, stress and abuse I received from Capitol Cleaners. I brought a $200 dress here and when I took it out of the packaging at home the dress felt stiff. I brought the dress back three times, the last time to have a stain removed that they did not notice the first two times. Each time I interacted with the owners they were rude on the phone, would not listen and kept insisting I was wrong. When I went to pick up the dress the last time and asked for a refund of my $15 the owner stuck her finger in my face and said if I did not get out she was calling the police. When I asked why she was reacting so strongly to a question she screamed ??get out??. I have never in my life been treated like that by someone, much less the owner of a business.

 

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