Gold Key Chinese Restaurant

★★★☆☆
  • 579 New Scotland Ave

    Albany, NY 12208

    Map & Directions
  • 518-446-9186

About Gold Key Chinese Restaurant

Hours
Mon. - Sat. 11am - 11pm;Sun. 12am - 10pm

Food

Food
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3.0 2
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Gold Key has been my preferred Chinese take-out in Albany for 25 years. I have never had a problem with the quality of the food, the service (eat in is very casual atmosphere), or prices. Once, part of my delivery order was omitted. The restaurant called to apologize, and the food was delivered promptly. Least favorite: chow mein. Favorite: chicken fried rice.

2
★★★★★

Gold Key has been my preferred Chinese take-out in Albany for 25 years. I have never had a problem with the quality of the food, the service (eat in is very casual atmosphere), or prices. Once, part of my delivery order was omitted. The restaurant called to apologize, and the food was delivered promptly. Least favorite: chow mein. Favorite: chicken fried rice.

Pros: Fast free delivery.

Cons: Menu hasn't changed in many years.

.

Chinese food, easy to make, right? you would think so...Everyone has tried chinese food. Our order was very simple. Sesame chicken, wonton soup & lo mein. The wonton soup and Lo mein were ok, nothing to write home about, pretty bland. BUT the sesame chicken, I've never tasted such terrible chicken. I tried to eat it, but it was chewy & dry. We actually called and complained and it wasn't easy to get any where. So they told us to bring it in. The very next day we brought it in and the lady at the front actually continued to try and prove us wrong over and over again. What ever happeed to the customer is always right? She would not refund our money, but even more so how about some customer service?! Never again.

0
★☆☆☆☆

Chinese food, easy to make, right? you would think so...Everyone has tried chinese food. Our order was very simple. Sesame chicken, wonton soup & lo mein. The wonton soup and Lo mein were ok, nothing to write home about, pretty bland. BUT the sesame chicken, I've never tasted such terrible chicken. I tried to eat it, but it was chewy & dry. We actually called and complained and it wasn't easy to get any where. So they told us to bring it in. The very next day we brought it in and the lady at the front actually continued to try and prove us wrong over and over again. What ever happeed to the customer is always right? She would not refund our money, but even more so how about some customer service?! Never again.

Pros: none

Cons: Never felt so uncomfortable in my life. Absolutely horrible service

 

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