ASPCA-Bergh Memorial Animal Hospital

★★☆☆☆

About ASPCA-Bergh Memorial Animal Hospital

Hours
Mon-Fri 8am-7pm ; Sat 9am-5pm ; Sun Closed ; Appointments Available

Government

Government
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2.0 4
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I've been really concerned in the past year about a dog that a neighbor has alone all day in her back yard without exercise, discipline and affection. I offered the lady to pay a dog walker another person to provide all these but she insists he is OK and that he is a GUARD dog. Don't believe he has heat or AC during extreme weather. It makes me so upset to hear this dog day and night barking and howling. After that I've called ASPCA and they couldn't come because the dog in not in danger. This organization is supposed to work for the prevention of animal cruelty but they wont come to check the condition of the dog because I haven't seen him being abused. But he sure is neglected. \nAnother time ASPCA helped out another guard dog after I called several times because this dog had a tumor. But after that the dog kept on having severe tick and flea problems and ASPCA said the dog was just fine. So basically unless the dog is almost dying they wont do an inspection to see how the animals are doing. It supposed to be Society for THE ""PREVENTION"" of ANIMAL CRUELTY. Not only for the PUNISHMENT of ANIMAL CRUELTY.

1
★★☆☆☆

I've been really concerned in the past year about a dog that a neighbor has alone all day in her back yard without exercise, discipline and affection. I offered the lady to pay a dog walker another person to provide all these but she insists he is OK and that he is a GUARD dog. Don't believe he has heat or AC during extreme weather. It makes me so upset to hear this dog day and night barking and howling. After that I've called ASPCA and they couldn't come because the dog in not in danger. This organization is supposed to work for the prevention of animal cruelty but they wont come to check the condition of the dog because I haven't seen him being abused. But he sure is neglected. \nAnother time ASPCA helped out another guard dog after I called several times because this dog had a tumor. But after that the dog kept on having severe tick and flea problems and ASPCA said the dog was just fine. So basically unless the dog is almost dying they wont do an inspection to see how the animals are doing. It supposed to be Society for THE ""PREVENTION"" of ANIMAL CRUELTY. Not only for the PUNISHMENT of ANIMAL CRUELTY.

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I have never in my life written a bad review about any business before, but I feel it is my duty to let all pet lovers know the truth about the ASPCA. My dog needed an emergency treatment on his neck which was getting worse by the minute, and was a life and death matter. I made an appointment to get a surgery and when I arrived I was told that the appointment was only to discuss the issues with the doctor who charged $130 for 3 minutes of his ""oh so precious time"". Furthermore my dog after 7 hour in the hospital had absolutely no treatment done because they felt it wasn't so important. Meanwhile they had already charged me $400 prior to anything. I heard nothing from them all day till I finally called myself and asked what the status of my dog was and they told me that nothing was done yet but will be done right now. My dog was sedated. Just minutes after sedation I received a phone call from the hospital stating that they would be closing at 7 and that the dog had to be picked up at 6 since that was the last call, only 40 minute notice. When I tried explaining to the lady that I will not be able to make it on time she basically told me she didn't care, and it had to be done regardless of what I say and then hung up on me. They are narcissist.

0
★☆☆☆☆

I have never in my life written a bad review about any business before, but I feel it is my duty to let all pet lovers know the truth about the ASPCA. My dog needed an emergency treatment on his neck which was getting worse by the minute, and was a life and death matter. I made an appointment to get a surgery and when I arrived I was told that the appointment was only to discuss the issues with the doctor who charged $130 for 3 minutes of his ""oh so precious time"". Furthermore my dog after 7 hour in the hospital had absolutely no treatment done because they felt it wasn't so important. Meanwhile they had already charged me $400 prior to anything. I heard nothing from them all day till I finally called myself and asked what the status of my dog was and they told me that nothing was done yet but will be done right now. My dog was sedated. Just minutes after sedation I received a phone call from the hospital stating that they would be closing at 7 and that the dog had to be picked up at 6 since that was the last call, only 40 minute notice. When I tried explaining to the lady that I will not be able to make it on time she basically told me she didn't care, and it had to be done regardless of what I say and then hung up on me. They are narcissist.

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I had an emergency on Christmas Eve. My dog, (a mini pinscher) got into the petiti fours and ate 14 of them before I noticed. I called the ASPCA poison hotline right away. The recording demanded a $60.00 donation before you could even get any further on the call! What a disgrace! I thought this organiztion cared about the well being of animals. Apparently not!

3
★★★☆☆

I had an emergency on Christmas Eve. My dog, (a mini pinscher) got into the petiti fours and ate 14 of them before I noticed. I called the ASPCA poison hotline right away. The recording demanded a $60.00 donation before you could even get any further on the call! What a disgrace! I thought this organiztion cared about the well being of animals. Apparently not!

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.

I used to go to ASPCA, but now I just gave up. Vets are great and very friendly there. But management are totally messed up. Normal wait on the phone for apointment is about 15 minutes. Then I had to wait again, up to 1.5 hours, when I'm there even with an appointment! And all thse are just for regular annual checkup, nothing urgent. I saw people who were walk-ins had to wait couple hours to be seen. Imagine how frustrated that is when you're with a sick puppy.

PROS: Helpful vets
CONS: Long long wait. Mis-managed staff

2
★★☆☆☆

I used to go to ASPCA, but now I just gave up. Vets are great and very friendly there. But management are totally messed up. Normal wait on the phone for apointment is about 15 minutes. Then I had to wait again, up to 1.5 hours, when I'm there even with an appointment! And all thse are just for regular annual checkup, nothing urgent. I saw people who were walk-ins had to wait couple hours to be seen. Imagine how frustrated that is when you're with a sick puppy.

PROS: Helpful vets
CONS: Long long wait. Mis-managed staff

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