R.J.T Motorist Service

★★★★☆
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  • 101 Westmoreland Avenue

    White Plains, NY 10606

    Map & Directions
  • 914-259-8290

3.75 16
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Rude and suspicious to customer staff.
Unclear about their charges
Not recommended

1
★☆☆☆☆

Rude and suspicious to customer staff.
Unclear about their charges
Not recommended

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I initially ignored RJT's bad reviews, but I'm sorry I did. I heard the handful of recent good reviews shoved in over a short period were done by friends and family at RJT's request. This shop is the ultimate rip-off, and its association with triple-A just gives them access to more victims. From my experience, they drum up unnecessary repairs so they can charge as much as they can possibly get away with. They recently charged me over $1,500 for a single visit, with no major justication (such as a new transmission). They often take an entire day just to diagnose the problem, so that you're so desparate to get your car back you'll OK anything. On my last visit, they charged well over $500 in labor alone. After a number of similar incidents, I finally wised up. I'm guessing their shady practices are the reason they don't accept credit cards......use at your own risk!

1
★☆☆☆☆

I initially ignored RJT's bad reviews, but I'm sorry I did. I heard the handful of recent good reviews shoved in over a short period were done by friends and family at RJT's request. This shop is the ultimate rip-off, and its association with triple-A just gives them access to more victims. From my experience, they drum up unnecessary repairs so they can charge as much as they can possibly get away with. They recently charged me over $1,500 for a single visit, with no major justication (such as a new transmission). They often take an entire day just to diagnose the problem, so that you're so desparate to get your car back you'll OK anything. On my last visit, they charged well over $500 in labor alone. After a number of similar incidents, I finally wised up. I'm guessing their shady practices are the reason they don't accept credit cards......use at your own risk!

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.

I have gone to RJT on more than several occasions and have had nothing but, great quick service with good input and advise on keeping my car running at top perfomance the people of RJT are knowledgable , friendly and quick to make an unpleasant experience bearable and I would never think of bringing my car anywhere else.

5
★★★★★

I have gone to RJT on more than several occasions and have had nothing but, great quick service with good input and advise on keeping my car running at top perfomance the people of RJT are knowledgable , friendly and quick to make an unpleasant experience bearable and I would never think of bringing my car anywhere else.

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Excellent feedback in identifying the problem with my car, assessing the various options, and providing parts and service in a timely matter.

5
★★★★★

Excellent feedback in identifying the problem with my car, assessing the various options, and providing parts and service in a timely matter.

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RJT Motorist has great service and fast comprehensive solutions. I now have peace of mind for my upcoming long trip planned.

5
★★★★★

RJT Motorist has great service and fast comprehensive solutions. I now have peace of mind for my upcoming long trip planned.

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Great customer service! They gave me excellent feedback in identifying the problem with my car, assessing the various options I have and providing parts and service at a reasonable price and in a timely manner.

5
★★★★★

Great customer service! They gave me excellent feedback in identifying the problem with my car, assessing the various options I have and providing parts and service at a reasonable price and in a timely manner.

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I feel very comfortable taking my car here. I love that the staff is so attentive and friendly. I will not take my 1993 Honda anywhere else.

5
★★★★★

I feel very comfortable taking my car here. I love that the staff is so attentive and friendly. I will not take my 1993 Honda anywhere else.

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Awesome and friendly staff! I had my problem fixed quickly. It was nice of them to go out of the way to make my day better.

5
★★★★★

Awesome and friendly staff! I had my problem fixed quickly. It was nice of them to go out of the way to make my day better.

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I wasn't so impressed with the reviews on RJT but since I broke down in the area I pretty much didn't have much of a choice but to go to them at the time. The prices were a rip-off as far as labor & auto parts go. Spent almost $500 for a thermostat & 2 hoses, and then I was told I was missing 2 lug nuts on my tire, so I figured what the hell they only go for $6 each at the auto parts let them just put it on for me... well they charged me $80.67. $48 of that was for 1/2 hour of labor!!!

1
★☆☆☆☆

I wasn't so impressed with the reviews on RJT but since I broke down in the area I pretty much didn't have much of a choice but to go to them at the time. The prices were a rip-off as far as labor & auto parts go. Spent almost $500 for a thermostat & 2 hoses, and then I was told I was missing 2 lug nuts on my tire, so I figured what the hell they only go for $6 each at the auto parts let them just put it on for me... well they charged me $80.67. $48 of that was for 1/2 hour of labor!!!

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They were excellent - no way to improve their service. I would recommend them to anyone!! Excellent!!

5
★★★★★

They were excellent - no way to improve their service. I would recommend them to anyone!! Excellent!!

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I got stuck with this company through AAA. I was stuck trying to turn in a driveway and slid down the driveway. They were so rude when they came they said they don't do driveways to plow my driveway. I explained it was not my driveway. They tried to leave without talking to me. I then spoke with the boss who hung up on me. They left and I called the cops who were able to refer me to S & J who got me out no problem. So rude I also complained to AAA. Stay away from the them.

1
★☆☆☆☆

I got stuck with this company through AAA. I was stuck trying to turn in a driveway and slid down the driveway. They were so rude when they came they said they don't do driveways to plow my driveway. I explained it was not my driveway. They tried to leave without talking to me. I then spoke with the boss who hung up on me. They left and I called the cops who were able to refer me to S & J who got me out no problem. So rude I also complained to AAA. Stay away from the them.

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I've been bringing my car to RJT for 10 years, they have always solved my car problems, have been reasonably priced. I would not bring my car to any other auto repair shop.

5
★★★★★

I've been bringing my car to RJT for 10 years, they have always solved my car problems, have been reasonably priced. I would not bring my car to any other auto repair shop.

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My car recently broke down at night, I called RJT, they came quickly, the tow driver was helpful and friendly. My car was repaired at RJT, they found the problem. I had my car back in several days in time for my son to bring back to college, I felt they were respectful of my need to get the car back. The price for repair was fair. I am going to bring all my cars there for repair from now on.

5
★★★★★

My car recently broke down at night, I called RJT, they came quickly, the tow driver was helpful and friendly. My car was repaired at RJT, they found the problem. I had my car back in several days in time for my son to bring back to college, I felt they were respectful of my need to get the car back. The price for repair was fair. I am going to bring all my cars there for repair from now on.

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I had a wonderful experience yet again with RJT!
My car had lost brake service over the summer and was handled with care and towed and repaired very quickly....and my car recently had developed a rattle and again RJT got to the the root of the problem and kept me informed along the way! I found the service staff welcoming and the bill was reasonable! The car was returned in clean condition and I always recommend to friends! Thanks RJT

5
★★★★★

I had a wonderful experience yet again with RJT!
My car had lost brake service over the summer and was handled with care and towed and repaired very quickly....and my car recently had developed a rattle and again RJT got to the the root of the problem and kept me informed along the way! I found the service staff welcoming and the bill was reasonable! The car was returned in clean condition and I always recommend to friends! Thanks RJT

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.

RJT has been servicing and performing auto-body repairs our family cars since we first moved to White Plains twenty years ago. They are a very easy going one stop auto repair shop. We originally met thru the auto club as a result of a dead battery. My entire family uses them. They are honest reliable and prompt. I have read the previous post and it sounds like a jealous competitor trying to discredit a very reputable shop.

5
★★★★★

RJT has been servicing and performing auto-body repairs our family cars since we first moved to White Plains twenty years ago. They are a very easy going one stop auto repair shop. We originally met thru the auto club as a result of a dead battery. My entire family uses them. They are honest reliable and prompt. I have read the previous post and it sounds like a jealous competitor trying to discredit a very reputable shop.

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.

I have always been picked on for having car trouble even with a new car. So I have spend my fair share of time at garages. This is the worst place I have ever been not only did they totally rip me off and jack up the prices of shipping a part by 400% as well as the parts themselves by 200% (I asked to see the bills which they have to show you) they also said it was going to take 1 day to fix just the rear brakes and rotors on my car which i have had done before and it should take about an hour or just a little over. Well when they fixed them it took a week. They also charged me 60 each to resurface each brand new rotor which I said I did not want but they did anyways. Anyone who knows anything about cars knows that its not good to resurface old rotors let alone new ones. This place was a joke

1
★☆☆☆☆

I have always been picked on for having car trouble even with a new car. So I have spend my fair share of time at garages. This is the worst place I have ever been not only did they totally rip me off and jack up the prices of shipping a part by 400% as well as the parts themselves by 200% (I asked to see the bills which they have to show you) they also said it was going to take 1 day to fix just the rear brakes and rotors on my car which i have had done before and it should take about an hour or just a little over. Well when they fixed them it took a week. They also charged me 60 each to resurface each brand new rotor which I said I did not want but they did anyways. Anyone who knows anything about cars knows that its not good to resurface old rotors let alone new ones. This place was a joke

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Message from R.J.T Motorist Service

R.J.T Motorist Services specializes in auto body repair for all models and makes of both foreign and domestic automobiles. If your car is involved in an accident,R.J.T Motorist Service will be there to provide immediate towing 24/hr a day…and excellent repair service to get you back on the road in a timely manner. You can be confident that the job will be done properly and your vehicle will be in fine working order when done.

 

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