Empire Television Service

★★★★★
  • 200 Hudson St Ste 510

    New York, NY 10013

    Map & Directions
  • 212-431-5338

About Empire Television Service

Hours
Daily 12pm-12am

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I told Empire (Big Apple TV Repair )my TV turned bright green then went normal, then no picture but the sound worked. At my home George wanted $70 and told me the $70 would come off the $349 to fix my problem set. I agreed. He assured me

3
★★★★★

I told Empire (Big Apple TV Repair )my TV turned bright green then went normal, then no picture but the sound worked. At my home George wanted $70 and told me the $70 would come off the $349 to fix my problem set. I agreed. He assured me

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Called several repair shops I found on the internet but couldn't get anyone to come to Flushing to look at my Panasonic LCD. Finally called this company....(I have to admit I hestitated calling them after reading some bad reviews but I was desperate to get my set repaired. Luckily, I was able to get a Saturday afternoon appointment. The technician somehow fixed the set but it took him at least 4 hours. They charged me 250 dollars. I paid like 600 for the TV. Anyway, things worked out okay and the set has been working fine for the past two months. Rick

4
★★★★☆

Called several repair shops I found on the internet but couldn't get anyone to come to Flushing to look at my Panasonic LCD. Finally called this company....(I have to admit I hestitated calling them after reading some bad reviews but I was desperate to get my set repaired. Luckily, I was able to get a Saturday afternoon appointment. The technician somehow fixed the set but it took him at least 4 hours. They charged me 250 dollars. I paid like 600 for the TV. Anyway, things worked out okay and the set has been working fine for the past two months. Rick

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Called several repair shops I found on the internet but couldn't get anyone to come to Flushing to look at my Panasonic LCD. Finally called this company....(I have to admit I hestitated calling them after reading some bad reviews but I was

3
★★★★★

Called several repair shops I found on the internet but couldn't get anyone to come to Flushing to look at my Panasonic LCD. Finally called this company....(I have to admit I hestitated calling them after reading some bad reviews but I was

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DO NOT USE EMPIRE TV!!! They were happy and eager to come out to my home and charge $65 (in cash!) to "assess" the issues with my TV. However, they were subsequently completely unresponsive, unwilling to provide a write-up of the issue and

3
★★★★★

DO NOT USE EMPIRE TV!!! They were happy and eager to come out to my home and charge $65 (in cash!) to "assess" the issues with my TV. However, they were subsequently completely unresponsive, unwilling to provide a write-up of the issue and

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When my TV went out I called around and landed on Empire. The technician came out, identified the problem and replaced a part. He then offered me a steep discount if I paid in cash. A week later the part he replaced blew out as it was not

3
★★★★★

When my TV went out I called around and landed on Empire. The technician came out, identified the problem and replaced a part. He then offered me a steep discount if I paid in cash. A week later the part he replaced blew out as it was not

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TERRIBLE. Wasted my time. I owned a 5-year old Pioneer Plasma TV. It stopped working, I brought them my E-box part of the TV since I thought that was the problem. They said could not fix this part, and I could buy a used one to replace it. So I did, and when I got home, i plugged it in, and TV still didn't work. SO I called and scheduled to have a repair guy come to my apt. 1st appt. was for Friday between 1 and 3pm. At 3:30, I call them, she says tech. can not make it today, will come tomorrow by noon. On saturday, 11:45am still no tech came. I call again, she says, he called in sick today. I asked her why she didn't call me to inform me that he called in since I already waited at home for 2 days ? She didn't have an answer. I tried to call and return the e-box I bought from them and she gave me the run-around for a week. When I finally spoke to the owner, he said he could not refund my $ , and would send a Tech out on Monday. My time is more valuable than a TV, I could not wait yet another day, and over a week for a repair guy to show up. TERRIBLE business ethics, and they get a zero for customer service. I threw out the TV and bought a new one.

1
★☆☆☆☆

TERRIBLE. Wasted my time. I owned a 5-year old Pioneer Plasma TV. It stopped working, I brought them my E-box part of the TV since I thought that was the problem. They said could not fix this part, and I could buy a used one to replace it. So I did, and when I got home, i plugged it in, and TV still didn't work. SO I called and scheduled to have a repair guy come to my apt. 1st appt. was for Friday between 1 and 3pm. At 3:30, I call them, she says tech. can not make it today, will come tomorrow by noon. On saturday, 11:45am still no tech came. I call again, she says, he called in sick today. I asked her why she didn't call me to inform me that he called in since I already waited at home for 2 days ? She didn't have an answer. I tried to call and return the e-box I bought from them and she gave me the run-around for a week. When I finally spoke to the owner, he said he could not refund my $ , and would send a Tech out on Monday. My time is more valuable than a TV, I could not wait yet another day, and over a week for a repair guy to show up. TERRIBLE business ethics, and they get a zero for customer service. I threw out the TV and bought a new one.

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Terrific timing, my tv sound goes off durning the espn half time show and It was a mess trying to solve the problem, I looked thoughtout google for a television repair company and Empire Tv came up as the first choice as a service center, I called in being it was late saturday afternoon I didn't expect anyone to come over and check my problem out but I was mistaken when Empire came through to check the situation I had. The repair was done instantly for me too the tech about 25 minutes to finish and my Tv was up and running for sunday night football. Great people, Fast, Outstanding!

5
★★★★★

Terrific timing, my tv sound goes off durning the espn half time show and It was a mess trying to solve the problem, I looked thoughtout google for a television repair company and Empire Tv came up as the first choice as a service center, I called in being it was late saturday afternoon I didn't expect anyone to come over and check my problem out but I was mistaken when Empire came through to check the situation I had. The repair was done instantly for me too the tech about 25 minutes to finish and my Tv was up and running for sunday night football. Great people, Fast, Outstanding!

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So my young children had a week long break from school during the christmas time and what a mess I expected it to be, but because their young they watch televison all day and remain scilent. Two days into that week the TV shut off and

3
★★★★★

So my young children had a week long break from school during the christmas time and what a mess I expected it to be, but because their young they watch televison all day and remain scilent. Two days into that week the TV shut off and

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I was pissed that my TV went out on Sunday during the football games. I couldn't imagine somebody would come out and fix it before Monday Night Football. Not sure it was a good idea because I managed to watch my Jets get destroyed by

3
★★★★★

I was pissed that my TV went out on Sunday during the football games. I couldn't imagine somebody would come out and fix it before Monday Night Football. Not sure it was a good idea because I managed to watch my Jets get destroyed by

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I live in Riverdale, NY (The Bronx) I was about to throw out my Sony TV when it broke down a few weeks ago. It's about 15 years old...but I love it because it lasted so long. Took a stab at finding a local Bronx repair shop but no one

3
★★★★★

I live in Riverdale, NY (The Bronx) I was about to throw out my Sony TV when it broke down a few weeks ago. It's about 15 years old...but I love it because it lasted so long. Took a stab at finding a local Bronx repair shop but no one

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basicly these guys gaveme the best estimate in manhattan and they were on their timely scheduales that helped me plan my day and was a very quick fi i had even asked for a sameday fix and it happened i saved an average 1,500 dollars by

3
★★★★★

basicly these guys gaveme the best estimate in manhattan and they were on their timely scheduales that helped me plan my day and was a very quick fi i had even asked for a sameday fix and it happened i saved an average 1,500 dollars by

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So about 2 and a half years ago i had my projection televison fixed by Empire tv. I'm glad more then ever that I picked them to do the job because now i can look forward to watching my 60 inch screen and not have to worry about any more

3
★★★★★

So about 2 and a half years ago i had my projection televison fixed by Empire tv. I'm glad more then ever that I picked them to do the job because now i can look forward to watching my 60 inch screen and not have to worry about any more

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well it all started when i was watching a movie with the kids and suddenly i smell a bit of smoke and then my screen went blank( aka. TV fried on us) so i went online and put in my address and television repair and to my surprise there is

3
★★★★★

well it all started when i was watching a movie with the kids and suddenly i smell a bit of smoke and then my screen went blank( aka. TV fried on us) so i went online and put in my address and television repair and to my surprise there is

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These guys had me in full understanding of what has happened and what would happen to my television each time i called in to check up on the progress they were delightful to chat with. The tech at their main facility in 200 Hudson street

3
★★★★★

These guys had me in full understanding of what has happened and what would happen to my television each time i called in to check up on the progress they were delightful to chat with. The tech at their main facility in 200 Hudson street

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I had some trouble finding a repair place come out to Flatbush, Brooklyn to repair and install my 40 inch Sony LCD on a Wall Mount. It took a few days to set up an appointment but they were able to come out on a Saturday to look at my

3
★★★★★

I had some trouble finding a repair place come out to Flatbush, Brooklyn to repair and install my 40 inch Sony LCD on a Wall Mount. It took a few days to set up an appointment but they were able to come out on a Saturday to look at my

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My TV blew out during a thunderstorm last week. I heard a hissing noise when I tried to turn it back on. I opened the set and tried to fix it on my own but couldn't find the right part to replace. Anyway, I called Empire TV for some guidance. They said, 'that my Hitachi TV could be repaired' for under $300. They sent a tech guy over who seemed like he knew his stuff. I think he soldered something on the main chassis and the TV started working. They charged me like $260 with a 15 dollar discount. I was happy with the result.

2
★★★★☆

My TV blew out during a thunderstorm last week. I heard a hissing noise when I tried to turn it back on. I opened the set and tried to fix it on my own but couldn't find the right part to replace. Anyway, I called Empire TV for some guidance. They said, 'that my Hitachi TV could be repaired' for under $300. They sent a tech guy over who seemed like he knew his stuff. I think he soldered something on the main chassis and the TV started working. They charged me like $260 with a 15 dollar discount. I was happy with the result.

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My Philips Plasma TV broke down a few weeks ago. It was about 3 years old and out of warranty. So, I was about throw it out and buy a new TV but I decided to give Empire TV a shot. It turns out that technician actually came to my home, restored the power to my Plasma by replacing one part...I think. Anyway, I was pleased with my experience and would recommend these guys. Charlie W

4
★★★★☆

My Philips Plasma TV broke down a few weeks ago. It was about 3 years old and out of warranty. So, I was about throw it out and buy a new TV but I decided to give Empire TV a shot. It turns out that technician actually came to my home, restored the power to my Plasma by replacing one part...I think. Anyway, I was pleased with my experience and would recommend these guys. Charlie W

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I had damaged my Sony Camcorder when I went to the beach this Summer. (Some sand got in it) Luckily I found this downtown repair place that was willing to fix it. After about a week Empire TV was able to repair my Video Camera. Not sure how they did it but it seems to be working well.

5
★★★★★

I had damaged my Sony Camcorder when I went to the beach this Summer. (Some sand got in it) Luckily I found this downtown repair place that was willing to fix it. After about a week Empire TV was able to repair my Video Camera. Not sure how they did it but it seems to be working well.

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1 out of 1 people found this review helpful.

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I was happy to find a neighborhood Warranty'Philips' repair center. Empire TV sent a tech to my home to diagnose my power issue. The process was pretty simple.......The tech took out a part and came back within 3 days with a replacement. Good Stuff! I was so glad that I didn't miss the World Cup Final on my TV. In addition, I didn't have to pay a thing because the TV was still under warranty.

5
★★★★★

I was happy to find a neighborhood Warranty'Philips' repair center. Empire TV sent a tech to my home to diagnose my power issue. The process was pretty simple.......The tech took out a part and came back within 3 days with a replacement. Good Stuff! I was so glad that I didn't miss the World Cup Final on my TV. In addition, I didn't have to pay a thing because the TV was still under warranty.

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2 out of 2 people found this review helpful.

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I just had our Plasma repaired - well, I found these guys on the web and saw that they offer $15 off any repair, which is cool (website is empiretvnyc.com I believe) and they are close to where I live, so I called. The woman I spoke to was very helpful and offered me a same day appointment. I decided to take my T.V. in myself, and although parking was a bit annoying, the service was amazing. They fixed it in a couple of days, no hassle, and were super nice about it. I think that they are honest people and really care about customers.

5
★★★★★

I just had our Plasma repaired - well, I found these guys on the web and saw that they offer $15 off any repair, which is cool (website is empiretvnyc.com I believe) and they are close to where I live, so I called. The woman I spoke to was very helpful and offered me a same day appointment. I decided to take my T.V. in myself, and although parking was a bit annoying, the service was amazing. They fixed it in a couple of days, no hassle, and were super nice about it. I think that they are honest people and really care about customers.

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1 out of 1 people found this review helpful.

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These folks claimed to be able to repair a home theatre. When they failed, it turned out the manufacter had told them they weren't qualified and not to try - but they'd kept the device anyway, for more than a month, because they "thought they could."

A total waste of time.

Their shop is an absolute mess - piles of people's things haphazardly lying on top of each other, dusty, dirty, etc. They are quite rude, don't return calls, and miss appointments.

PROS: None
CONS: Avoid!!! Really terrible, awful people.

1
★☆☆☆☆

These folks claimed to be able to repair a home theatre. When they failed, it turned out the manufacter had told them they weren't qualified and not to try - but they'd kept the device anyway, for more than a month, because they "thought they could."

A total waste of time.

Their shop is an absolute mess - piles of people's things haphazardly lying on top of each other, dusty, dirty, etc. They are quite rude, don't return calls, and miss appointments.

PROS: None
CONS: Avoid!!! Really terrible, awful people.

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0 out of 2 people found this review helpful.

 

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