Broadway Carpets Rug Cleaning and Repair Incorporated

★☆☆☆☆
  • 225 E 9th St

    New York, NY 10003

    Map & Directions
  • 212-828-2700

About Broadway Carpets Rug Cleaning and Repair Incorporated

Categories
  • Residential Construction
  • Carpet & Rug Cleaners
Details
  • Fire Damage Restoration
  • Carpet Repair

Personal Services

Personal Services
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Unfortunately there were no reviews of the company prior to me using them (my mistake!). This was the worst carpet cleaner in NYC. They couldn't clean my carpet, and yet, continued to charge me each time they tried to correct their mistake! This amazing feat of poor customer service deserves an award. Their customer service was unresponsive and unpleasant to deal with. When I finally contacted the Better Business Bureau, I received phone calls from A and B carpet (AKA Broadway Carpet - who knew?) cursing and swearing at me. They regurgitated information that was completely false with no documents to back up their side of the story. In the end I am out hundreds of dollars and dirty carpets. Their should have zero stars!

1
★☆☆☆☆

Unfortunately there were no reviews of the company prior to me using them (my mistake!). This was the worst carpet cleaner in NYC. They couldn't clean my carpet, and yet, continued to charge me each time they tried to correct their mistake! This amazing feat of poor customer service deserves an award. Their customer service was unresponsive and unpleasant to deal with. When I finally contacted the Better Business Bureau, I received phone calls from A and B carpet (AKA Broadway Carpet - who knew?) cursing and swearing at me. They regurgitated information that was completely false with no documents to back up their side of the story. In the end I am out hundreds of dollars and dirty carpets. Their should have zero stars!

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