Iannelli's Pizza

★☆☆☆☆
  • 359 Mamaroneck Ave

    White Plains, NY 10605

    Map & Directions
  • 914-683-1313

About Iannelli's Pizza

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My wife and I hosted our families in their upstairs section following our daughter's Christening. Everything was OK until we realized they forgot to refund our deposit. The event was on 9/16 and I'm still trying to get my deposit back. I've called them at least a dozen times and each time the manager (Dave) tells me he's working on it. They have never called me back, not even once - even after I told them I don't feel I should have to chase them. There is no dispute that they owe me the money, it's just that they keep telling me they're going to get me a check. Yesterday they told me to come and and get it (it's 2/17) and of course there was no check, and they wouldn't call a manager. I finally had to call my credit card company and dispute the charge. I would never do business with people like this ever again. SHADY.

0
★☆☆☆☆

My wife and I hosted our families in their upstairs section following our daughter's Christening. Everything was OK until we realized they forgot to refund our deposit. The event was on 9/16 and I'm still trying to get my deposit back. I've called them at least a dozen times and each time the manager (Dave) tells me he's working on it. They have never called me back, not even once - even after I told them I don't feel I should have to chase them. There is no dispute that they owe me the money, it's just that they keep telling me they're going to get me a check. Yesterday they told me to come and and get it (it's 2/17) and of course there was no check, and they wouldn't call a manager. I finally had to call my credit card company and dispute the charge. I would never do business with people like this ever again. SHADY.

Pros: food is decent

Cons: dishonest people, poor customer service

 

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