Sid Phillips Appliance Svc Co

★★★★☆

About Sid Phillips Appliance Svc Co

Hours
Mon-Sat 8am-5pm
3.7 10
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IT IS DEFINITELY NEW OWNER'S WHETHER OR NOT, THEY ARE AS HONEST, I DOUBT, MY MOTHER'S DISHWASHER WAS NOT FUNCTIONING, IN A PANIC SHE CALLED THE NUMBER SOMEONE ANSWERED AND CLAIMED TO BE THE SAME OWNERS, WHEN SHE ASKED FOR THE REGULAR GUY SHE HAS HAD IN THE PAST THEY SAID THE COULDN'T GUARANTEE WHO WOULD COME, THEN WHEN THEY CALLED BACK TO CONFIRM, MY MOTHER HAD STEPPED OUT, I ANSWERED AND WHEN I SAID MY MOM WOULD PREFER RUSSELL, THE WOMAN HAD NO CLUE WHO RUSSELL WAS, AND STATED THAT HE WAS NO LONGER WITH THEM, I ASKED AGAIN ARE YOU CERTAIN IT WAS THE SAME OWNER SHE ASSURED ME THAT IT WAS, SO WHEN MY MOTHER CAME BACK I TOLD HER TO CANCEL THEM BECAUSE MY GUT INSTINCT, TOLD ME THEY WERE NOT HONEST. HAD THEY BEEN THE SAME OWNERS, THEY WOULD KNOW WHO RUSSELL WAS, SO MY MOTHER CALLED BACK AND THE EXCUSE FOR NOT KNOWING RUSSELL WAS THAT THE PERSON SHE SPOKE TO WAS THE FRONT END RECEPTIONIST, SID PHILLIPS WAS FAMILY OWNED AND RUN RUSSELL WAS THE OWNER'S SON, SOMEONE WITH, WHOM I ALSO WENT TO SCHOOL. THEY MAY HAVE THE SAME NAME, NUMBER AND LOCATION, BUT THEY ARE NOT THE SAME OWNERS, THEY DON'T HAVE THE SAME HONESTY NOR INTEGRITY AS THE PHILLIPS I HAVE PAST DONE BUSINESS WITH. I AM GLAD MY GUT INSTINCT TOLD ME TO NOT KEEP THE APPOINTMENT. BECAUSE IN THE WIND UP MY MOTHER'S DISHWASHER WAS NOT EVEN BROKEN, A FORK WAS PREVENTING IT FROM CLOSING PROPERLY AND IT HAS A SAFETY SWITCH THEREFORE WAS NOT FILLING UP, They wanted $60. JUST TO COME LOOK AT IT! THEY ALSO BEAT AROUND THE BUSH WHEN MY MOM ASKED WHAT THE OWNER'S NAME WAS.....THEY REFUSED TO GIVE IT.....

1
★☆☆☆☆

IT IS DEFINITELY NEW OWNER'S WHETHER OR NOT, THEY ARE AS HONEST, I DOUBT, MY MOTHER'S DISHWASHER WAS NOT FUNCTIONING, IN A PANIC SHE CALLED THE NUMBER SOMEONE ANSWERED AND CLAIMED TO BE THE SAME OWNERS, WHEN SHE ASKED FOR THE REGULAR GUY SHE HAS HAD IN THE PAST THEY SAID THE COULDN'T GUARANTEE WHO WOULD COME, THEN WHEN THEY CALLED BACK TO CONFIRM, MY MOTHER HAD STEPPED OUT, I ANSWERED AND WHEN I SAID MY MOM WOULD PREFER RUSSELL, THE WOMAN HAD NO CLUE WHO RUSSELL WAS, AND STATED THAT HE WAS NO LONGER WITH THEM, I ASKED AGAIN ARE YOU CERTAIN IT WAS THE SAME OWNER SHE ASSURED ME THAT IT WAS, SO WHEN MY MOTHER CAME BACK I TOLD HER TO CANCEL THEM BECAUSE MY GUT INSTINCT, TOLD ME THEY WERE NOT HONEST. HAD THEY BEEN THE SAME OWNERS, THEY WOULD KNOW WHO RUSSELL WAS, SO MY MOTHER CALLED BACK AND THE EXCUSE FOR NOT KNOWING RUSSELL WAS THAT THE PERSON SHE SPOKE TO WAS THE FRONT END RECEPTIONIST, SID PHILLIPS WAS FAMILY OWNED AND RUN RUSSELL WAS THE OWNER'S SON, SOMEONE WITH, WHOM I ALSO WENT TO SCHOOL. THEY MAY HAVE THE SAME NAME, NUMBER AND LOCATION, BUT THEY ARE NOT THE SAME OWNERS, THEY DON'T HAVE THE SAME HONESTY NOR INTEGRITY AS THE PHILLIPS I HAVE PAST DONE BUSINESS WITH. I AM GLAD MY GUT INSTINCT TOLD ME TO NOT KEEP THE APPOINTMENT. BECAUSE IN THE WIND UP MY MOTHER'S DISHWASHER WAS NOT EVEN BROKEN, A FORK WAS PREVENTING IT FROM CLOSING PROPERLY AND IT HAS A SAFETY SWITCH THEREFORE WAS NOT FILLING UP, They wanted $60. JUST TO COME LOOK AT IT! THEY ALSO BEAT AROUND THE BUSH WHEN MY MOM ASKED WHAT THE OWNER'S NAME WAS.....THEY REFUSED TO GIVE IT.....

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The reviews should have dates. I do not know when the reviews on the page were written. This company may have been good at one time, but clearly that is not the case now. After leaving a message about them not showing up the night of my appt. (I left previous review about that), no one even bothered to call until the next day. I received a voice massage saying, sorry we did not show. Message also said we have no night appts today so we cannot help you today. They did not even TRY to make up for not calling and not showing up the day before. You would think that they would have at least come the next day to help. Pathetic... What a way to run a business.

1
★☆☆☆☆

The reviews should have dates. I do not know when the reviews on the page were written. This company may have been good at one time, but clearly that is not the case now. After leaving a message about them not showing up the night of my appt. (I left previous review about that), no one even bothered to call until the next day. I received a voice massage saying, sorry we did not show. Message also said we have no night appts today so we cannot help you today. They did not even TRY to make up for not calling and not showing up the day before. You would think that they would have at least come the next day to help. Pathetic... What a way to run a business.

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this is the worst company i have ever dealt with. i made an appt (after spending a ridiculous amount of time on the phone with the woman who was not really listening to me while trying to find a time that worked) after finally agreeing to an appt between 4-8 (which is pretty ridiculous too) i mean they know what the techs are doing -- where and when, so they should be able to narrow down the time a little bit.

so the tech NEVER SHOWED UP AND NEVER CALLED. I changed all my appts around and had someone come to my house while i had to run out to wait, waited to eat dinner and did not even receive a call!!!! This is by far the poorest excuse for Customer Service I have ever experienced. Horrible, unprofessional, rude and obnoxious. Good going! I will be spreading the word EVERYWHERE. FaceBook, Twitter, anywhere on the internet I can so consumers know what goes on.

1
★☆☆☆☆

this is the worst company i have ever dealt with. i made an appt (after spending a ridiculous amount of time on the phone with the woman who was not really listening to me while trying to find a time that worked) after finally agreeing to an appt between 4-8 (which is pretty ridiculous too) i mean they know what the techs are doing -- where and when, so they should be able to narrow down the time a little bit.

so the tech NEVER SHOWED UP AND NEVER CALLED. I changed all my appts around and had someone come to my house while i had to run out to wait, waited to eat dinner and did not even receive a call!!!! This is by far the poorest excuse for Customer Service I have ever experienced. Horrible, unprofessional, rude and obnoxious. Good going! I will be spreading the word EVERYWHERE. FaceBook, Twitter, anywhere on the internet I can so consumers know what goes on.

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I must say that this company is wonderful. They had my dryer fixed and running in no time, and with 3 boys in the house you have no idea how important that is.... I would highly recommend them. TY

5
★★★★★

I must say that this company is wonderful. They had my dryer fixed and running in no time, and with 3 boys in the house you have no idea how important that is.... I would highly recommend them. TY

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0 out of 1 people found this review helpful.

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I had a problem with my washer so I called Sid Phillips, they were at my house within the hour and my machine was washing perfectly again. WOW what great techs. They also informed me of a few safety issues I have to address. I will definitely use and recommend them.

5
★★★★★

I had a problem with my washer so I called Sid Phillips, they were at my house within the hour and my machine was washing perfectly again. WOW what great techs. They also informed me of a few safety issues I have to address. I will definitely use and recommend them.

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The customer service is wonderful, very friendly service and understanding of my situation. My refrig all of sudden stopped working and I was planning a huge party the next day, so much food would have gone to waste. They are quick and do an excellent job and completely saved my party!

5
★★★★★

The customer service is wonderful, very friendly service and understanding of my situation. My refrig all of sudden stopped working and I was planning a huge party the next day, so much food would have gone to waste. They are quick and do an excellent job and completely saved my party!

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I recently contacted Sid Phillips to have washer & dryer all in one unit repaired. My experience was one of the most satisfying I have ever enjoyed with a repair man.
In an age when so many companies don't seem to care about customer service any more, Sid Phillips Appliance Svc company did everything they promised to do, with a smile. They also came the same day I made the service request!!!
I am one satisfied customer, and will continue to be for years to come.

5
★★★★★

I recently contacted Sid Phillips to have washer & dryer all in one unit repaired. My experience was one of the most satisfying I have ever enjoyed with a repair man.
In an age when so many companies don't seem to care about customer service any more, Sid Phillips Appliance Svc company did everything they promised to do, with a smile. They also came the same day I made the service request!!!
I am one satisfied customer, and will continue to be for years to come.

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I was ever so satisfied with this service. I made an appointment and they were at my apartment that same afternoon. Really super nice guy who worked fast and didn't try and rip me off. Check them out!!

5
★★★★★

I was ever so satisfied with this service. I made an appointment and they were at my apartment that same afternoon. Really super nice guy who worked fast and didn't try and rip me off. Check them out!!

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My mother just used this company to repair two of her machines. I was very pleased with the service. My mother is elderly and they were very kind and considerate. They also gave her a senior citizen discount. Their prices are very reasonable and I will continue to use them in the future. I was very surprised to read some of the other negative comments as my mother and I had a wonderful experience!!!!

5
★★★★★

My mother just used this company to repair two of her machines. I was very pleased with the service. My mother is elderly and they were very kind and considerate. They also gave her a senior citizen discount. Their prices are very reasonable and I will continue to use them in the future. I was very surprised to read some of the other negative comments as my mother and I had a wonderful experience!!!!

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They do repairs on practically all major appliances. They will give you a warranty which they do honor. They do fix almost all makes.If they do the repair there is no service charge.They are in business for a number of years and will travel to any part of Staten Island. I belive they might even give you a senior discount.

4
★★★★☆

They do repairs on practically all major appliances. They will give you a warranty which they do honor. They do fix almost all makes.If they do the repair there is no service charge.They are in business for a number of years and will travel to any part of Staten Island. I belive they might even give you a senior discount.

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0 out of 1 people found this review helpful.

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