Gene's Machines

★★★★☆
3.6667 3
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Agway was able to fix my lawn mower after Gene's "fixed" it

3
★★★★★

Agway was able to fix my lawn mower after Gene's "fixed" it

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I left a mower for 2+ years, they fixed it compleatly when I left it. They didnt sell it or canibilze it for parts. It was there whn I asked about it over 2 years ago. Now I have my great riding mower back at a fraction of what it would cost to replace. Thanks for being neighborly.

2
★★★★☆

I left a mower for 2+ years, they fixed it compleatly when I left it. They didnt sell it or canibilze it for parts. It was there whn I asked about it over 2 years ago. Now I have my great riding mower back at a fraction of what it would cost to replace. Thanks for being neighborly.

Pros: Best business customer service in town

Cons: What are the drawbacks

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There was a time when I thought Gene's Machines was OK. He has not been able to hire any competent help. The last time I took mowers there, they were unable to do anything but change spark plugs and oil. One mower was handed back to me as a box of parts. They were unable to repair the mower but still charged me for the time they spent taking it apart. Sadly, he is running his business into the ground. I doubt if this shop will exist much longer at the rate he is losing customers. For this reason, I will no longer buy any new equipment from Gene's Machines. It seems that this shop can not compete with larger, more competent equipment dealers in the area.

0
★☆☆☆☆

There was a time when I thought Gene's Machines was OK. He has not been able to hire any competent help. The last time I took mowers there, they were unable to do anything but change spark plugs and oil. One mower was handed back to me as a box of parts. They were unable to repair the mower but still charged me for the time they spent taking it apart. Sadly, he is running his business into the ground. I doubt if this shop will exist much longer at the rate he is losing customers. For this reason, I will no longer buy any new equipment from Gene's Machines. It seems that this shop can not compete with larger, more competent equipment dealers in the area.

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