Maxene Cleaners

★★★☆☆

Professional Services

Professional Services
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I was thoroughly disappointed by Maxene's. While on holiday, I took in a very expensive suit for dry cleaning and to have a button sewn on. The suit was returned without the button. I alerted them to this, and asked them to find the

3
★★★★★

I was thoroughly disappointed by Maxene's. While on holiday, I took in a very expensive suit for dry cleaning and to have a button sewn on. The suit was returned without the button. I alerted them to this, and asked them to find the

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Used them for 4 years. Stuff would sometimes go missing and clothing would sometimes come back with stains baked in. The final straw came last week when my favorite and most expensive shirt came back with the 2 buttons that keep my shirt collar closed ripped off. The buttons were gone and the fabric ripped on both placed. When i went in to complain and ask for it to be repaired the owner yelled and screamed at me and called me a 'liar', saying that I had ripped them. This is after 4 years of a being a good repeat customer with zero complaints (when i really should have complained multiple times). After loud arguing for 10 minutes and threatening to never come back, she finally agreed to repair the shirt. When i picked it up the shirt a couple of days later - they had done a terrible job, all sewn sloppily with big obvious patches. I will NEVER go back to Maxenes.

0
★☆☆☆☆

Used them for 4 years. Stuff would sometimes go missing and clothing would sometimes come back with stains baked in. The final straw came last week when my favorite and most expensive shirt came back with the 2 buttons that keep my shirt collar closed ripped off. The buttons were gone and the fabric ripped on both placed. When i went in to complain and ask for it to be repaired the owner yelled and screamed at me and called me a 'liar', saying that I had ripped them. This is after 4 years of a being a good repeat customer with zero complaints (when i really should have complained multiple times). After loud arguing for 10 minutes and threatening to never come back, she finally agreed to repair the shirt. When i picked it up the shirt a couple of days later - they had done a terrible job, all sewn sloppily with big obvious patches. I will NEVER go back to Maxenes.

Cons: they will ruin your clothes

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This place is atrocious!!! I had a garment altered there and when I went to pick it up it was completely ruined. They refused to acknowledge the mistake or even apologize, and when I asked for a refund for at least the tailoring (not even the $300 garment) they refused. These people are terrible. Rude, poor tailoring, and extremely poor costumer service. STAY AWAY!!!!!

0
★☆☆☆☆

This place is atrocious!!! I had a garment altered there and when I went to pick it up it was completely ruined. They refused to acknowledge the mistake or even apologize, and when I asked for a refund for at least the tailoring (not even the $300 garment) they refused. These people are terrible. Rude, poor tailoring, and extremely poor costumer service. STAY AWAY!!!!!

Pros: no pros

Cons: poor service, poor atitude

 

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