The thing about reviews is that it is so easy to spot out fake ones!!!!!!!!! It is SOOOO misleading when a business writes their OWN reviews to make themselves look better! I have seen this SO often lately and this is a perfect example of a place that needs to do that to make themselves look good! I came on this site looking for a new salon and have heard mixed reviews on this place. No one has visited this site to review this place since March and now since August they have 6 AMAZING reviews! How about these businesses let the costumer actually review it and grade it how we feel. So disappointing.
I booked my hair and makeup for a sweet sixteen at A.F.Bennett. I was immediately taken care of walking into this place. My hair came out beautiful with Jenn, she made sure to ask me alot of questions and I loved it. April did my makeup and it was the first time I've ever had my makeup done before, she made me feel so relaxed. I told her how scared I was of fake lashes, I never had them before, but she was so great about it. I left the spa loving my look and the beverages were great. The stylists saw my anxiety and walked me through it, I do not get my hair and makeup done often but now I will only go there. The extra pampering is such a plus.
0 out of 1 people found this review helpful.
This place is a complete diamond in the rough. I literally was surpriesed on how genuinly caring everyone was. I came for a facial and a pedicure on a gift certificate my daughter bought me. the professionalism is clearly something that is not taken lightly here, I've been to many salons and spas and this spa holds standards next to top spas in Vegas and Miami. Most businesses don't get, that as long as your staff is super polite and professional and the professionals know what they are doing they'll be thriving. Af bennett knows how to do it, I guess that's why their always busy. Kudos to the staff and management - I enjoyed every minute I was there and my face is glowing - Tatiana was the best! I'll certainly be back soon!
1 out of 2 people found this review helpful.
I am recently married and booked my bridal party at A.F.Bennett, Katie made it so easy for me catering to my every need. I know most salons usually do with brides but they really went over and beyond. I arrived the day of to smiley faces, mini bagels and mimosas. I felt so special and I left with a complimentary basket made especially for me with me and my husbands zodiac sign candles, and coupons for future services. AMAZING!
1 out of 2 people found this review helpful.
I wasn't sure what to expect when I booked a color and a cut with AF Bennett salon because all I knew was that it is a high end salon which I've never been to before. When I walked in, I was greeted with extraordinary guest services. They offered me cappuccino which was served in a glass mug! That was just the beginning.... then they offered me a robe to change into... I never had that offered to me in ANY salon before. Next I was brought to the sinks where i was then offered a massage with my wash. Are you kidding me right now? Awesome!! The massage was at a station on the other end of the salon which was amazing not to mention the head massage during the wash and conditioner was the best ever. This place just kept getting better! I then had the most amazing color and cut and when I walked out, I was looking and feeling beautiful with at least 10 shaved off my age. (no not really shaved...) I will recommend this salon to everyone I know. It was the best experience in a salon ever. Loved it! ~ Stephanie P.
0 out of 1 people found this review helpful.
My first time ever at A.F. Bennett was when my husband bought us a couples massage for our anniversary. I was pleasantly surprised that we took a steam shower before the massage then got to relax in the grotto while we waited for our masseuses to take us. They asked us a few questions and got to work, it was such an amazing experience and we got to use the steam shower again to wash all the lotion off, which the masseuses waited outside the room for you with a glass of water. After the massage was over I was offered a free blowout which was a great surprise. I told my husband that we should get it done more often, you forget your on New Dorp Lane. I recently had a gift certificate to Massage Envy and there is no comparison, no shower, no warmth just the massage, which was not enjoyable at all, I was freezing the whole time. Nothing compares to A.F. Bennett, you can tell they took the extra time to consider the guests feelings during the whole service. I would highly reccommend this spa to anyone I know.
0 out of 1 people found this review helpful.
I have never in my life been so angry as I was when I walked out of this place on valentines day weekend. For Valentines day my boyfriend bought me a gift certificate for a facial. I made the appointment for that sunday eager to use it. When I walked in the girls at the counter stared me up and down...must have been noticing my expensive bag and figured this is a great person to up charge.
Well long story short, I have my facial, the girl asks me If i need deep extractions and that it would be additional. I said, I don't think I do but can you let me know when you start my facial...after all we were in a dark room and I had NO visible pimples. After my horrendous facial (I've had better at skin station for half the cost) I walk up to the counter and the facial person is no where to be found. I give them my gift certificate for my facial and the girl tells me I have a $70 balance because the girl who did my facial said I decided I wanted a clarifying facial. HUH????? We didn't speak anything of the sort???? When I told the girl at the counter it was ridiculous, and that they had poor business practice she rolled her eyes at me denying everything I said and saying I had to pay. Clearly could care less about an unhappy customer. I paid the remaining balance and my boyfriend called afterwards to complain. The manager NEVER CALLED HIM BACK! This place is SOOOO greedy that they ruin a present my boyfriend gave me for VALENTINES DAY! I would never in my life recommend this place to my worst enemy. Little do they know I work in the bridal industry and have already told every girl I know getting married about this horrible salon. They have not only lost a customer, but will lose many more in the future. Please give your business to salon's that appreciate their customers.
AND PS : JUST IN CASE YOUR WONDERING HOW THE FACIAL WENT...I WAS A PERSON WHO NEVER HAD A PIMPLE IN MY LIFE UNTIL I USED THEIR SERVICES.
I have been going to AF Bennett for over 6 years now. My color is not only perfect it is quick. They use a special steam machine which takes only 10 min. Other places are 1/2 hour or more just sitting. Here your are treated to beverage of your choice while relaxing. Color glaze is done afterwards, my hair stays shiny, soft and color lasts. Ask for Mirsada, she can do anything with color. Although, I have tried other hairdressers, I always came back to Reesa. She is by far the most talented, nicest and update to date with every new product and service. As far as AF employees pushing product, they do suggest but have never pushed. I do find the products they offer some of the best products that I have ever used. I have also treated myself to facials at AF Bennett. It does not matter who you go to, you are treated like a queen in beautiful surroundings and leave feeling relaxed and skin feeling soft and beautiful..
Yes... I can't say anything negative about this salon. Thank you Ann and Frank for keeping your employees happy, educated and welcoming.
I am new to A.F. Bennett Spa and i can't be happier. I must applaud the management, they run a first class establishment. The front desk staff goes out of their way for me every time i am there. I had needed to unwind due to a stressful winter and my husband bought me a spa package. I had come in this past weekend and i felt so relaxed and so special.
Thank you to the wonderful A.F. Bennett staff ! You made my day.
.Review of my recent experience.... BE-ing Package- Although my experience with the spa was good, I did find some issues which I think need addressing.The Spa lunch that was included- I was outside when the French Tart delivery man came and he thought I was purchasing a personal lunch and told me the total was $5.95. I told him it wasn't for me, To my surprise it really was for me. A $6.00 sandwich, no drink offered, no salad, nothing. I must say I was a little shocked. This package costs quite a bit in these times. I would have preferred a lunch with a little more to it.The locker room- one steam shower was broke and if there is more that one person in the room you really cant move. Besides in the locker room there isn't anywhere for you to hang another towel, or your clothes on while getting dressed or undressed. Some shelves or hooks would be great.As for the make up "touch up" portion I found the artist to be somewhat rude and acted like she couldn't be bothered. As soon as she saw me she stated that I am only getting a "foundation and blush touch up", nothing more. So what but she could have been a lot more professional and nice, they don't cost as much as I paid for the package.And by the way I paid for the "master package" never again, I find the juniors behave much more professional.Now for the excellent staff you DO have- everyone involved with spa downstairs are exceptional. Gloricel(sea salt), Barbara (facial), Valerie (massage) and the assistants were excellent.Kudos to them and to the owners of the spa.Thank youMarianne Faberzakvisited 7/8/09BE-ing Package
I normally go to Jill for my massage - she charges the normal massage price but gives a deep tissue. The rest of the massage therapists charge 105 for deep tissue. My last visit I went to Valerie, I kept asking her to go deeper but it was like my husband was putting lotion on me....it was ok but I have had better from Jill and a few of the other massage therapists. Valeries personality left a lot to be desired as well. Dana cuts my hair - always perfect. I just recently had my eyelashes done and love it. I'm always greeted with a smile and a coffee...the place is great. You just have to know who to choose
I have been a client at AF Bennett's for over eight years and I have found the services to be as good as, if not better, than Mario Badescu in NYC.Jen Christie has been cut and coloring my hairs for years and I always get some many compliments on the cut and color. Blonde and it looks soft and natural. No one better than Jen.I recently had a massage with Colleen and it was the best massage I have ever had. She made me feel so relaxed, she was very professional and really made me feel so much better. I recently had surgery and she all the knots in my back and neck disappear.I immediately rescheduled a longer massage with Colleen as it was the most relaxed I had felt in a long time.I have always found any of the services to be done quite professionally and as far as I am concerned it is worth the money and the trip into the city for services was more expensive and I did not have to worry about the long drive home.I am so glad Ann and Frank opened this Spa here on Staten Isand as we certainly needed one of this calibre.Thanks Ann and Frank
I had a massage with Coleen on Sunday...just wonderful....professional, clean, she sent me to heaven. worth every penny! i normally just go to Harley for wax and facials on Saturdays and shes terrific but now from now on....I'm going for a massage as well. I'm so glad my hubby got me a gift cert for a massage.
I have been a loyal client of A F Bennett for 8 years and I have almost always had a perfect experience every time. I was really shocked and perturbed by the post from AnneMarie S who stated that A F Bennett did not pay their employees and were closing down. In my opinion the staff has always been happy and corteous. This is not a reflection of an unhappy staff. She must have been a one time client and has'nt given this Gem of a Spa a chance. I know this establishment very well and they have always treated me with the utmost respect and professionalism that I would expect. As far as i'm concerned I will continue to patronize this Business.
I agree with Jill in the below post - the people there are very pushy to sell, sell, sell...it makes the whole experience stressful. I think I know who you are talking about - it's like the girls are afraid of her - she's a thin, older woman that's very snobby! However, once you get past the front desk nuts, the people that actually do the work - hair, nails, facials, massage are all very sweet. I was there not too long ago...got an amazing massage, went back upstairs and had my hair done...everything once you get past the whole team of sellers was wonderful. I did notice when I was paying that again, I was being pushed to buy products. Overall I have to say - its the best spa I have been to in the area. I'm going to go back for the massage for sure and hair....
I had a gift certificate that was expired and they honored it anyway. The place is beautiful,I had a facial & massage, the facial was with Lois and it was wonderful! She took her time with me and explained to me how to take care of my skin. My massage was with Coleen, I will be back to see her as soon as I can! I totally agree with the other reviews! Very nice girl,knows what she's doing and put me on a cloud for the rest of the day. I went to Cloud 9 not too long ago and they herd you in and out like cattle. At Bennetts Not only are you greeted with so many extras but in between my facial and massage I had a relaxing time in the relaxation room with a glass of wine.
I'm constantly on the run, and get my eyebrows waxed wherever I am, I stopped at A.F. Bennett after meeting a friend Mike's Diner, not only where my eyebrows shaped beautifully, I didn't get those whiteheads afterwards...and, was offered coffee before and after...I will always go there for my waxing needs....no more stopping wherever, I'll make the effort to go A.F., it was actually a treat to get waxed...go figure!
the best part about afbennet is the spa.
the steam room and the relaxing room are beautiful spaces. On recommendation from my girlfriend, I recieved a massage from brooke.She has hands of gold! The hour massage almost put me to sleep. next time i will try the 90minute massage.
I don't normally write on these sorts of things but I was recently at AF Bennett this past weekend. They had the place set up beautifully for breast cancer awareness. It looked really nice, they had a fitting room set up so you could get measured. Coffee's and treats all on the house. It was so nice I didn't mind waiting for my services and was actually enjoying the time in between. It was a bit busy but I guess that's what happens on a Saturday and for such a great cause. I had a manicure that was wonderful, pedicure was good but to me too expensive. Hair blown out...I was very happy with. I see what your saying about the "young" girls at the front. They speak to you like they are dumb teenagers from highschool. There were 2 girls there that were very knowledgeable and nice...there was a shorter one there that was snapping her gum and saying "YEAH" alot. But this is SI and every place always has a few that don't fit in. The massage...I see what you are saying about Jill. I will NEVER go to her again. She cut me short by at least 15 minutes, was rude, I think she was either sick or on something....maybe drinking or something and something was going on cause I heard alot of ruckus and LOUD talk outside...most being done by her. And I'm pretty sure I wasn't scheduled with her at first. I will definetly go back again but from now on I'm requesting who I want to go to rather than getting who is available. For the price I paid, I should have had a more peaceful time.
I have been going to AF Bennett for many years now and overall the experience has been A++++ here are my reviews for those who care to go:
Facials - Harley is excellent and great at eyebrows. Lois is hit or miss sometimes she does a great facial other times it's OK but she also does a great wax. Alla has a great way about her and her facials are awesome. I had facials with a few of the other girls as well and they were good too..overall no complaints.
Nails - I only go to Nicky or Monica - wonderful. The pedicure room is absolutly devine and relaxing!
Hair - Vildana or Dana always do a great job! I have gone to Jeff as well...did a wonderful job. It is a bit pricey to get your hair done there.
Massage: I was just there this week for a massage. Collen did it and she has hands of gold and a personality to match! She takes her time with you, and you feel as if she really cares about you. Gabby - I have gone to her many times - always puts me into a deep slumber, just wonderful again a great personality, I always request her first! Kristen - she's Ok, like lois, she's a hit or miss. Jill is good if you want to get beat up and she shortens the massage. Tina - again, hit or miss. I have massages with a few of the others there as well they were good to.
I also had my make up done there twice - can't recall the names but they did a fantastic job. Only complaint was the make up itself..not a big fan of it.
PROS - The atmosphere is wonderful, clean and inviting
Negs - price, and the young trendy girls at the front desk leave a little to be desired. When getting a massage, I suggest going in the morning or last appt - it can be a bit noisy in the rooms.
I went to AF Bennett at the Spur of the Moment...I was happy that the morning of I was able to get an appointment and the best pedicure of my life, and, than as I was waiting to check-out, I wandered over to the make-up counter and was so excited that one of the make-up artist was able to show me and a great foundation, and awesome eyeshadow.
I wound up leaving content, because I bought a Spa Package for my friends 40th Birthday, which is a day of beauty, and I'm hinting for people to give that gift to me too!!!
I have been an avid patron of AF Bennett for about 5 years now. I have brought friends and family members as well because it is absolutely my favorite place to be. The few hours away from the hustle and bustle of the outside world melt away the minute I walk through the door and I just about float home every time I visit. I travel the world and have been to "top name" spas and still nothing beats AF Bennett for me. Yes it is a bit expensive..but can you really put a price on relaxation beyond measure???? You can't beat the professionalism of the staff, all the services ..as I have had many, and most of all because it is a small place..it's intimacy which makes me aaah for this spaaa over and over again..Can't wait to book my next appointment!!!
A F Bennet is an excellent spa. From the moment you walk through the door, you are pampered. I went here for a spa package, and the massage was excellent. You get a very large choice of lotions with varying scents. The spa pedicure is probably the most relaxing moment of all, well worth getting. Each aspect of the salon, massages, manicures and pedicures, haircuts, showers, are all separate and private. The atmosphere is of complete and utter luxury. I would definitely recommend the services at A F Bennett.
I came here because my friend gave me a gift certificate to use. I took in a spa on my visit and then followed by a full body massage which was excellent! They really know how to make you feel relaxed here! The place was rather clean and I didn't have to wait too long since I made an appointment before hand. Over all I'd recommend. Prices seem to be a bit high but well worth the service.
I went here for a massage and the people here are so nice and friendly. In addition to "wellness" packages, it is also a full service salon that has waxing, tanning, & hair care, so you'll find whatever you need here. They sell gift certificates too, which make for a good gift idea.
I go to this spa often for facials and love it. The atmosphere is very relaxing and upscale and they do a great job.
I also buy my Fiance massage gift certificates here frequently and he LOVES them! He loves the steam showers that they have.
I would go and try it out and form your own opinion.
As for the weird review below me - who brings babies to spas anyway? That sounds odd to me.
Ive been to AF Bennett once before with good results so when my mother in law got me a gift certificate there, I was thrilled. I booked 2 appointments, one for me and one for my mom. I originally booked 1:30 and 2:30 but decided that it was too late (we both have young babies). I called back a little while later and asked for an earlier appointment, which the girl on the phone said she had open at 12:30. So on the day of our appointments, my mom and I show up, babies in tow, to get our massages. At the front desk, the annoying little girls told us that our appointments werent until 1:30 and 2:30. We told them that we had called and changed those appointments weeks ago, and all they kept saying was, "Who did you speak to?" as if I really thought I had to ask the girl on the phone what her name was. We were told that we would have to wait until our appointment times, which annoyed the hell out of me because we had babies with us and couldnt really keep them occupied for that long. I felt that it was the receptionists' mistake, and we had to suffer for it. The manager came over at one point and although very nice, told me that there was nothing she could do, and that I should ask to speak to her next time I make an appointment. She doesn't have to worry, because I wont be making appointments there ever again. I ended up getting my massage (my mom skipped hers) only because I wanted to be rid of my $300 gift certificate and never have to go into that place again.
Pros: gave me a coffee, even after screwing me out of my appt.
Cons: stupid girls at front desk with blank stares
I had been going here for years for my facials which i loved, until i noticed the quality of the aestheticians was going downhill. I wrote a letter to complain and was given a free facial with the SAME girl who i complained about previously. You are paying NYC prices but are not getting the quality of service you would in an upscale NYC spa. I now go elsewhere.
Pros: nice atmosphere
Cons: low quality aestheticians, not very professional
I usually go there for massages... Even though they have other services as well. A massage there is well worth what you pay for. Between the steam shower, and then the relaxing area while you wait for the massuer. It's very tranquil and clean. Then the massage is always great, no matter which massuer you get. Very reliable, and I'm sure I'll be using them for other services soon.
Pros: Very friendly and clean
Cons: Appointments are filled up quickly
I have been going to A.F. Bennett for several years now. I usually get my hair done and they do an excellent job. Each cut comes with a mini massage while they let the conditioner soak in your hair; they also serve beverages while you wait and give you a hot pack to put on your shoulders. The staff is very courteous and professional, and they are well-trained. The thing only is that I usually end up waiting about 10 minutes after my appointment time, but in all fairness the times I have been running late they have been very lenient and polite about it so i guess it evens out.
Pros: Great service, relaxing atmosphere, friendly staff
Cons: a slight wait but they serve you coffee, tea, etc so not such a bad thing afterall!
I had hurt myself at the gym I go to due to the weights not begin put away and needed a message. I was told of this place by a friend. I was so pleased by the whole atmosphere. The lockers and tranquility room to my choose of lotions. I felt like I was away on vacation instead of in SI. I'm surprised the don't have more reviews, but then of course why let out the secret of such a great place.
Pros: great customer service, clean, very skilled
Cons: location to far