A Touch Of Elegance

★★★★☆
  • 2655 Richmond Ave # 1440

    Staten Island, NY 10314

    Map & Directions
  • 718-370-8945

About A Touch Of Elegance

Categories
  • Clothing Accessories Stores
Details
  • Handbags

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4.0 4
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I went in looking for some brown or bronze shoes for my bridal party. I couldn't find them anywhere but, going into A Touch Of Elegance they have a decent selection of brown or bronze shoes. I was so excited I needed shoes for my bridal party and they had a registry and we all got a discount. They ordered shoes i needed without any problems. I had very good assistance. The young ladies that helped me were Elizabeth And Stephanie they happened to have alot of advice to give and helped me pick great shoes for my bridal party!! To anyone looking for shoes I truly recommend this store!

5
★★★★★

I went in looking for some brown or bronze shoes for my bridal party. I couldn't find them anywhere but, going into A Touch Of Elegance they have a decent selection of brown or bronze shoes. I was so excited I needed shoes for my bridal party and they had a registry and we all got a discount. They ordered shoes i needed without any problems. I had very good assistance. The young ladies that helped me were Elizabeth And Stephanie they happened to have alot of advice to give and helped me pick great shoes for my bridal party!! To anyone looking for shoes I truly recommend this store!

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I didn't know where to go for nice pair of dress shoes. Some of my friend's said there is a store in the mall that has a lot of dress shoes and evening bags. So I tried it A Touch of Elegance. I found it to be great. I was looking for a silver shoe and they had very big selection of dress shoes. They had very sexy high heel shoes and also low heel. I went in between 21/2". Service was good fast and polite. I also purchase an evening bag which I did not plan on doing but they had great selection and I figure why not go for it. I never new this store exited in the Mall but would definitely recommend it. And when I get married hopefully soon I will be back. They had big selection of wedding shoes.

5
★★★★★

I didn't know where to go for nice pair of dress shoes. Some of my friend's said there is a store in the mall that has a lot of dress shoes and evening bags. So I tried it A Touch of Elegance. I found it to be great. I was looking for a silver shoe and they had very big selection of dress shoes. They had very sexy high heel shoes and also low heel. I went in between 21/2". Service was good fast and polite. I also purchase an evening bag which I did not plan on doing but they had great selection and I figure why not go for it. I never new this store exited in the Mall but would definitely recommend it. And when I get married hopefully soon I will be back. They had big selection of wedding shoes.

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Prom is coming up and I am really excited!!! I was in the Staten Island Mall one day and I pass A Touch of Elegance. I walked in and I saw so many silver shoes!!! I was in shoe heaven! I had so many shoes to choose from and I chose the perfect shoe for me. The staff was very helpful, with helping me make a decision on what shoe I should get. You should definitely go to A Touch of Elegance if you are looking for a prom shoe. They have silver,black,brown, gold and dyeable shoes if you want to match the color of your dress. So i highly recommend going to A Touch of Elegance.

5
★★★★★

Prom is coming up and I am really excited!!! I was in the Staten Island Mall one day and I pass A Touch of Elegance. I walked in and I saw so many silver shoes!!! I was in shoe heaven! I had so many shoes to choose from and I chose the perfect shoe for me. The staff was very helpful, with helping me make a decision on what shoe I should get. You should definitely go to A Touch of Elegance if you are looking for a prom shoe. They have silver,black,brown, gold and dyeable shoes if you want to match the color of your dress. So i highly recommend going to A Touch of Elegance.

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I had the good fortune of finding my wedding gown on the first try, but the bad news was that I had to also find my bridal shoes and order the dress, before the dress was discontinued. My mother and I went on an all-day shoe shopping trip. We both hate to shop, so it was torture for us.

We first decided to try New Dorp Lane which has tons of bridal accessory shops. The first store we went to, Step in Style is owned by the same people as A Touch of Elegance. I wanted simple white shoes, with around a 3 inch heel. I wanted closed toe or close to it. With a fitting the next day, I was desperate.

We ended up in A Touch of Elegance, after I found a tolerable pair of shoes at Step In Style. I didn't like an adornment on the shoe's toe and the girl said she would call to see if A Touch of Elegance had it without this detail. We were figured I could always get the shoes and take off the adornment and cover it up with something else if I had to. She told us "they didn't know" if they had the shoes since there were a lot of similar shoes, but that they also had the shoe that we were looking at now. She said to go and if worse comes to worse, get the other shoes there. I really didn't want to spend $90 on shoes I wasn't too happy with, so we decided to go look.

A Touch of Elegance had a decent selection of Bridal Shoes, a little bigger than their New Dorp Lane Counterpart. The store is a bit cramped, especially in the back where the white shoes are. But the thing that stuck out to me, was the lousy customer service. Mom and I browsed for a few minutes, but was never greeted by any employees nor offered help. One employee looked at us but then went back to what she was doing. I handed Mom a couple of shoes that I wanted to try on than decided I didn't like one of them and put it back. I work in retail so I have a lot of respect for the order of things in stores (since most customers pick something up and immediately put them back in the wrong place and I'm the one fixing it at night). I made sure to put it back how it was originally.

The one employee who had looked at us earlier, now came over and started adjusting the shoes in front of me as if I had destroyed her work of art. My mother asked her if she had the original shoe (the one with the adornment) in my size. The woman didn't look at her nor acknowledge the question for quite a few sections, then turned around and took the shoe out of her hand and walked to the back room. She came out and said "No" before putting the shoe back. Mom, trying not to sound frustrated saying, "What sizes do you have?" My feet are a bit weird and can fit one of 3 sizes at any given time. The woman replied "That one." I'm sorry, you have one shoe? Or was I suppose to check the size of that shoe right now? My mother replied, "What size is that?" to which the woman responded "7" as she walked away. I muttered a thank you (which my mother couldn't even bring herself to do) as we walked out.

I later found my shoes in another bridal shop (The Bridal Suite) on Staten Island for $50. I thought that was cheap and looked the shoes up on the manufacturer's website and noticed that they were set at exactly the manufacturer's suggested retail price (MSRP). Next to them in the catalog, were the shoes with the adornment that were in both Step and Style and A Touch of Elegance for $90. The MSRP for them is $52.99. They were overcharging by almost $40.

Very poor pricing and terrible customer service. Avoid at all costs!

1
★☆☆☆☆

I had the good fortune of finding my wedding gown on the first try, but the bad news was that I had to also find my bridal shoes and order the dress, before the dress was discontinued. My mother and I went on an all-day shoe shopping trip. We both hate to shop, so it was torture for us.

We first decided to try New Dorp Lane which has tons of bridal accessory shops. The first store we went to, Step in Style is owned by the same people as A Touch of Elegance. I wanted simple white shoes, with around a 3 inch heel. I wanted closed toe or close to it. With a fitting the next day, I was desperate.

We ended up in A Touch of Elegance, after I found a tolerable pair of shoes at Step In Style. I didn't like an adornment on the shoe's toe and the girl said she would call to see if A Touch of Elegance had it without this detail. We were figured I could always get the shoes and take off the adornment and cover it up with something else if I had to. She told us "they didn't know" if they had the shoes since there were a lot of similar shoes, but that they also had the shoe that we were looking at now. She said to go and if worse comes to worse, get the other shoes there. I really didn't want to spend $90 on shoes I wasn't too happy with, so we decided to go look.

A Touch of Elegance had a decent selection of Bridal Shoes, a little bigger than their New Dorp Lane Counterpart. The store is a bit cramped, especially in the back where the white shoes are. But the thing that stuck out to me, was the lousy customer service. Mom and I browsed for a few minutes, but was never greeted by any employees nor offered help. One employee looked at us but then went back to what she was doing. I handed Mom a couple of shoes that I wanted to try on than decided I didn't like one of them and put it back. I work in retail so I have a lot of respect for the order of things in stores (since most customers pick something up and immediately put them back in the wrong place and I'm the one fixing it at night). I made sure to put it back how it was originally.

The one employee who had looked at us earlier, now came over and started adjusting the shoes in front of me as if I had destroyed her work of art. My mother asked her if she had the original shoe (the one with the adornment) in my size. The woman didn't look at her nor acknowledge the question for quite a few sections, then turned around and took the shoe out of her hand and walked to the back room. She came out and said "No" before putting the shoe back. Mom, trying not to sound frustrated saying, "What sizes do you have?" My feet are a bit weird and can fit one of 3 sizes at any given time. The woman replied "That one." I'm sorry, you have one shoe? Or was I suppose to check the size of that shoe right now? My mother replied, "What size is that?" to which the woman responded "7" as she walked away. I muttered a thank you (which my mother couldn't even bring herself to do) as we walked out.

I later found my shoes in another bridal shop (The Bridal Suite) on Staten Island for $50. I thought that was cheap and looked the shoes up on the manufacturer's website and noticed that they were set at exactly the manufacturer's suggested retail price (MSRP). Next to them in the catalog, were the shoes with the adornment that were in both Step and Style and A Touch of Elegance for $90. The MSRP for them is $52.99. They were overcharging by almost $40.

Very poor pricing and terrible customer service. Avoid at all costs!

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