Verizon Wireless

★★★☆☆

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Communications & Utilities

Communications & Utilities
More choices in Wappingers Falls:
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Verizon Wireless

1401 Union Ave Newburgh, NY

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S B Direct Inc

238 Gardnertown Rd Newburgh, IN

2.6 5
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The reviews on this site are RIDICULOUS. I went there today and it was very busy. Despite that, I was in an out in 10 minutes. The guy I was with was very helpful and friendly. Maybe it used to be bad in 2005, but it was great in 2010.

5
★★★★★

The reviews on this site are RIDICULOUS. I went there today and it was very busy. Despite that, I was in an out in 10 minutes. The guy I was with was very helpful and friendly. Maybe it used to be bad in 2005, but it was great in 2010.

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I have Asurion insurance and 2x i was sent to verzion in wappingers and the svcs was horrible. I still have a phone that verizon refuses to replace since August. The customer svcs is a nitemare and the 2nd time they just kept telling me they would help me but instead they continue to pick over me to help other people. My next step is contacting help me HOWARD fr. channel 9 news i believe thats the only way i'm going to get the proper svs. I pray everyday that place goes belly up so future customers dont have to go through what i've gone through! wish me luck to fight continues.
If anybody has any idea how to help me just get my phone replace which is the proper protocol please let me know! I cant even bring myself to go back out to that place anymore my stomach just get so upset thats how bad their svcs is i just can't do it a third time! i can;t.

1
★☆☆☆☆

I have Asurion insurance and 2x i was sent to verzion in wappingers and the svcs was horrible. I still have a phone that verizon refuses to replace since August. The customer svcs is a nitemare and the 2nd time they just kept telling me they would help me but instead they continue to pick over me to help other people. My next step is contacting help me HOWARD fr. channel 9 news i believe thats the only way i'm going to get the proper svs. I pray everyday that place goes belly up so future customers dont have to go through what i've gone through! wish me luck to fight continues.
If anybody has any idea how to help me just get my phone replace which is the proper protocol please let me know! I cant even bring myself to go back out to that place anymore my stomach just get so upset thats how bad their svcs is i just can't do it a third time! i can;t.

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0 out of 1 people found this review helpful.

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Tried several times to get a battery for my Moto Q and was told twice to call back because she was too busy to tell me if her store carried the battery. Her attitude was snobbish and condensending. Refused to get another person to help me and refused to let me talk to a supervisor when asked.

I absolutely do not recommend this store. Go to the kiosk in the Galleria mall.

1
★☆☆☆☆

Tried several times to get a battery for my Moto Q and was told twice to call back because she was too busy to tell me if her store carried the battery. Her attitude was snobbish and condensending. Refused to get another person to help me and refused to let me talk to a supervisor when asked.

I absolutely do not recommend this store. Go to the kiosk in the Galleria mall.

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I went to update my account and after waiting for over an hour I was sent to one line and then told to go to another line. After all that time waiting I was told I had to come back during the weekday hours. I was very aggravated. After I returned on a weekday I was then told that the person who told me they couldn't help me previously should have handled right then and there.

2
★★☆☆☆

I went to update my account and after waiting for over an hour I was sent to one line and then told to go to another line. After all that time waiting I was told I had to come back during the weekday hours. I was very aggravated. After I returned on a weekday I was then told that the person who told me they couldn't help me previously should have handled right then and there.

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I went in there to buy a replacement battery, but the person helping us noted she broke her old phone, which took the same battery as mine. Her battery wasn't broken, however, so she just gave me hers for free instead of making me pay 40 dollars for a new one (much to the displeasure of her supervisor). The people are very friendly and helpful (except the aforementioned supervisor), and all else (selection, prices, technical support) are standard fare for a Verizon store.

4
★★★★☆

I went in there to buy a replacement battery, but the person helping us noted she broke her old phone, which took the same battery as mine. Her battery wasn't broken, however, so she just gave me hers for free instead of making me pay 40 dollars for a new one (much to the displeasure of her supervisor). The people are very friendly and helpful (except the aforementioned supervisor), and all else (selection, prices, technical support) are standard fare for a Verizon store.

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