Q Dental Group

★★★☆☆
  • 1338 Ridge Rd E

    Rochester, NY 14621

    Map & Directions
  • 585-544-2003

Health & Medical

Health & Medical
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The front desk staff are very nice. The doctor was very nice and seemed to be very good at what he does, but he had to keep running back and forth to another patient during my procedure. The dental asst. is so rude when she called me in it took her 5 minutes to finally say hi. Then she kept punching my arm when telling her stories. The day after my root canal I was in extreme pain, I have had 2 done before they never hurt like this. I called to ask for something for the pain they gave me nothing for it and said I'm just one of the ones who has pain.

3
★★★☆☆

The front desk staff are very nice. The doctor was very nice and seemed to be very good at what he does, but he had to keep running back and forth to another patient during my procedure. The dental asst. is so rude when she called me in it took her 5 minutes to finally say hi. Then she kept punching my arm when telling her stories. The day after my root canal I was in extreme pain, I have had 2 done before they never hurt like this. I called to ask for something for the pain they gave me nothing for it and said I'm just one of the ones who has pain.

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I recently had a cleaning and some fillings at Q dental. I had a great experience!!! I have a fear of the dentist and have not had a cleaning in years. I finally went and was so happy with the way I was treated. My hygienist , Holly was amazing and made me feel totally comfy. The room was spotless and the treatment she gave me was gentile and thorough. I honestly can??t wait to go back in 6 months. I then had fillings with Dr. Attardi. Thought this was going to be painful, however I was pleasantly surprised. I had a few shots I couldn??t even feel and before I knew it I was done. I would recommend Q dental to anyone. It??s the most inexpensive dentistry with great doctors and hygienists. As far as the bad reviews, I think these people have nothing to do but complain. Q dental is a wonderful place and now my family goes there!!

5
★★★★★

I recently had a cleaning and some fillings at Q dental. I had a great experience!!! I have a fear of the dentist and have not had a cleaning in years. I finally went and was so happy with the way I was treated. My hygienist , Holly was amazing and made me feel totally comfy. The room was spotless and the treatment she gave me was gentile and thorough. I honestly can??t wait to go back in 6 months. I then had fillings with Dr. Attardi. Thought this was going to be painful, however I was pleasantly surprised. I had a few shots I couldn??t even feel and before I knew it I was done. I would recommend Q dental to anyone. It??s the most inexpensive dentistry with great doctors and hygienists. As far as the bad reviews, I think these people have nothing to do but complain. Q dental is a wonderful place and now my family goes there!!

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I went to Willow Pond office and loved my hygienist. She was very nice and very helpful. I left my office because they no longer take my dental insurance and would send my friends and family to her.

4
★★★★☆

I went to Willow Pond office and loved my hygienist. She was very nice and very helpful. I left my office because they no longer take my dental insurance and would send my friends and family to her.

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I first visited a hygenist at Q Dental in Greece. He was good and found some cavities present. I then went back a few weeks later to get 3/5 of the teeth filled. The dentist was horrible! I swear he drilled 3 teeth but only filled 2. He drilled and filled in between two teeth so it is impossible to get floss in between them. That same night I found a hole in the back of my tooth that I had to go back the very next day to get fixed. He told me that the filling "must have popped out." Yea right! If it had popped out i would have found it in my food and there would have been left over filling in the hole. He forgot to fill that hole. I complained about pain I was having in my teeth and was told that this was normal and would go away. It has been a full month since I have been there and I still am unable to drink/eat cold or hot foods as my teeth sensitivity is through the roof. I am contemplating suing the dentist for all the problems he has caused and his obvious lack of professionalism. I would highly recommend that no one go to this dental office! You will regret it.

1
★☆☆☆☆

I first visited a hygenist at Q Dental in Greece. He was good and found some cavities present. I then went back a few weeks later to get 3/5 of the teeth filled. The dentist was horrible! I swear he drilled 3 teeth but only filled 2. He drilled and filled in between two teeth so it is impossible to get floss in between them. That same night I found a hole in the back of my tooth that I had to go back the very next day to get fixed. He told me that the filling "must have popped out." Yea right! If it had popped out i would have found it in my food and there would have been left over filling in the hole. He forgot to fill that hole. I complained about pain I was having in my teeth and was told that this was normal and would go away. It has been a full month since I have been there and I still am unable to drink/eat cold or hot foods as my teeth sensitivity is through the roof. I am contemplating suing the dentist for all the problems he has caused and his obvious lack of professionalism. I would highly recommend that no one go to this dental office! You will regret it.

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After giving them my email address, I was told my appointment had to be changed the time I arrived for the appointment, so much for Customer Service. When I actually saw them, the hygienist was wonderful, but the office administrative staff seems to need further training. My cleaning went well; again, the staff wasn't sure how much I'd pay for the filling (I wanted an amount before any treatment). The first gave me a quote without any assistance from my insurance, she consulted with a peer who knew nothing as well, and said I was terminated - what a witch! I stayed until she contacted my insurance company to get a better quote. I'll have the work done, but I feel it won't be much more, other than the cleaning 6 months from now.

2
★★☆☆☆

After giving them my email address, I was told my appointment had to be changed the time I arrived for the appointment, so much for Customer Service. When I actually saw them, the hygienist was wonderful, but the office administrative staff seems to need further training. My cleaning went well; again, the staff wasn't sure how much I'd pay for the filling (I wanted an amount before any treatment). The first gave me a quote without any assistance from my insurance, she consulted with a peer who knew nothing as well, and said I was terminated - what a witch! I stayed until she contacted my insurance company to get a better quote. I'll have the work done, but I feel it won't be much more, other than the cleaning 6 months from now.

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I took my son to Qdental 6 months ago for a cleaning. They did Xrays and found a cavity and filled it. 3 months later he's complaining of horrible tooth pain. I take him back and surprise surprise he needs a root canal on same tooth. We just finished paying for root canal and crown and have switched dentists.... His recent xrays are showing 6 cavities that they missed and sealed over...I wish I could take legal action on this place.

1
★☆☆☆☆

I took my son to Qdental 6 months ago for a cleaning. They did Xrays and found a cavity and filled it. 3 months later he's complaining of horrible tooth pain. I take him back and surprise surprise he needs a root canal on same tooth. We just finished paying for root canal and crown and have switched dentists.... His recent xrays are showing 6 cavities that they missed and sealed over...I wish I could take legal action on this place.

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0 out of 1 people found this review helpful.

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This Q dental is a sham... their dentists are horrible. They cheated and misdiagnosed my cavity as sensitivity, over charged me and my insurance company big time. They are true fraud. Now, I had to go to another dentist they found the cavity they filled was not filled good. There was another cavity they they missed. Lastly, all the expenses they inflicted on me were just useless. How come they miss a huge cavity after 2-3 times taking x-ray in two months.
The dentists there are fraud. I don't think they graduated from university.
They charged me 3 times more than they should. It is a huge rip off.

1
★☆☆☆☆

This Q dental is a sham... their dentists are horrible. They cheated and misdiagnosed my cavity as sensitivity, over charged me and my insurance company big time. They are true fraud. Now, I had to go to another dentist they found the cavity they filled was not filled good. There was another cavity they they missed. Lastly, all the expenses they inflicted on me were just useless. How come they miss a huge cavity after 2-3 times taking x-ray in two months.
The dentists there are fraud. I don't think they graduated from university.
They charged me 3 times more than they should. It is a huge rip off.

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0 out of 1 people found this review helpful.

.

Watch out for these people. Quoted one number for a service and was then billed an amount almost 3 times higher. Apparently this is a pretty common practice. If you use these dentists, be sure to discuss billing in advance and make sure you get the quote in writing prior to having the procedure performed.

1
★☆☆☆☆

Watch out for these people. Quoted one number for a service and was then billed an amount almost 3 times higher. Apparently this is a pretty common practice. If you use these dentists, be sure to discuss billing in advance and make sure you get the quote in writing prior to having the procedure performed.

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1 out of 1 people found this review helpful.

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The instruments were dirty, the drain was filthy and had yellowish stains around the rims. I ended up developing a bad infection on the corner of my mouth the very next day. They took xrays that my prior dentist could have forwarded from 6 months ago but they decided to skip that route. Since they didn't inform me that that's what they were doing and my insurance only covers one set a year, they made me pay for it. On top of that, when I did call to pay, I was put on hold twice for 20 mins. at a time. I got fed up and said I just wanted to pay my bill and cancel my next appt. This is one place I am never going back to!

1
★☆☆☆☆

The instruments were dirty, the drain was filthy and had yellowish stains around the rims. I ended up developing a bad infection on the corner of my mouth the very next day. They took xrays that my prior dentist could have forwarded from 6 months ago but they decided to skip that route. Since they didn't inform me that that's what they were doing and my insurance only covers one set a year, they made me pay for it. On top of that, when I did call to pay, I was put on hold twice for 20 mins. at a time. I got fed up and said I just wanted to pay my bill and cancel my next appt. This is one place I am never going back to!

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I recently went to qdental group after trying other offices, and am very glad I did. I had a good experiene and would recommend them to anyone looking for a good dentist.

5
★★★★★

I recently went to qdental group after trying other offices, and am very glad I did. I had a good experiene and would recommend them to anyone looking for a good dentist.

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I had a wonderful experience at Qdental. The staff was friendly, and it was a pleasant office. Overall, I was very happy with the work I had done (root canal!). I would recommend!

5
★★★★★

I had a wonderful experience at Qdental. The staff was friendly, and it was a pleasant office. Overall, I was very happy with the work I had done (root canal!). I would recommend!

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I had a dentist appointment (adult dentist) and that night I got real sick, so the next morning, the morning of my appointment, I called to cancel. Oh my was the receptionist rude. She was like, no you can't cancel, you have to come because the dentist you normally see is leaving and he wanted to finish up your work today before he leaves. I told her I may have strep throat and that I needed to see my doc before I come to my appointment.. she said "we don't mind, come in, if you don't come we wont be able to reschedule you" excuse me??? I said. Well I ended up telling her that I was finding another dentist because I ddn't like their/her policies and that she will not be seeing me there ever again.

PROS: nada
CONS: will not reschedule, wants you to go when your sick

1
★☆☆☆☆

I had a dentist appointment (adult dentist) and that night I got real sick, so the next morning, the morning of my appointment, I called to cancel. Oh my was the receptionist rude. She was like, no you can't cancel, you have to come because the dentist you normally see is leaving and he wanted to finish up your work today before he leaves. I told her I may have strep throat and that I needed to see my doc before I come to my appointment.. she said "we don't mind, come in, if you don't come we wont be able to reschedule you" excuse me??? I said. Well I ended up telling her that I was finding another dentist because I ddn't like their/her policies and that she will not be seeing me there ever again.

PROS: nada
CONS: will not reschedule, wants you to go when your sick

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0 out of 1 people found this review helpful.

Review Partner
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very freindly

5
★★★★★

very freindly

.

horrible experience

1
★★☆☆☆

horrible experience

 

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