Sears Roebuck & Company

★★☆☆☆

About Sears Roebuck & Company

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  • Department Stores

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I was very dissatisfied with the Auto Department at Sears. After waiting in line for over 20 minutes (there was only ONE sales staff there), I was turned down for service. All I needed was a simple hole plugged in my tire, so I could drive home, and they said they would not do it, because they were closing in an hour! They were too busy attending people on the phones to help customers in the store. And the staff that was there, didn't know what was going on, or how to use the computers very well! I had to wait way to long to pay for one simple tool! Defintaley would not recommend this Sear Auto to anyone!

PROS:
CONS: Poor Cutomer Service

2
★★☆☆☆

I was very dissatisfied with the Auto Department at Sears. After waiting in line for over 20 minutes (there was only ONE sales staff there), I was turned down for service. All I needed was a simple hole plugged in my tire, so I could drive home, and they said they would not do it, because they were closing in an hour! They were too busy attending people on the phones to help customers in the store. And the staff that was there, didn't know what was going on, or how to use the computers very well! I had to wait way to long to pay for one simple tool! Defintaley would not recommend this Sear Auto to anyone!

PROS:
CONS: Poor Cutomer Service

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