Rockville Caterers Inc

★★★☆☆

About Rockville Caterers Inc

Categories
Hours
Mon - Fri, 9am - 5pm

Food

Food
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3.0 4
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I had my wedding at Temple B'nai Shalom, and I have to say that I am beyond disappointed with the service (or rather, lack thereof) by Rockville Caterers. During the ceremony, the rabbi said my name wrong 3 times, even though I have a very common name and he had our names written on a piece of paper right in front of him! My husband had to correct him in the middle of the ceremony. No one from Rockville Caterers even apologized!
I was also told that they would make me any cake I wanted, all I had to do was send a picture. The cake they made me looked nothing like the picture I gave them! If they couldn't make the cake I wanted, I would have appreciated them telling me so that I could at least have the opportunity to send them a different picture.
I specifically told my florist that I didn't want the bridesmaids' bouquets taken from them, and ordered a centerpiece for this specific reason. Still, the RC staff took their bouquets without asking me, I didn't notice this until the end.
Most of the tables didn't have champagne during the toasts, even though we paid for a champagne toast. Classy.
I had to practically hunt someone down to get a glass of water during the reception. No one, especially the bride, should have had such a hard time finding a member of the wait staff.
I brought these issues up to them and they didn't even apologize. No one from RC was readily available throughout my wedding. I am beyond disappointed.

0
★☆☆☆☆

I had my wedding at Temple B'nai Shalom, and I have to say that I am beyond disappointed with the service (or rather, lack thereof) by Rockville Caterers. During the ceremony, the rabbi said my name wrong 3 times, even though I have a very common name and he had our names written on a piece of paper right in front of him! My husband had to correct him in the middle of the ceremony. No one from Rockville Caterers even apologized!
I was also told that they would make me any cake I wanted, all I had to do was send a picture. The cake they made me looked nothing like the picture I gave them! If they couldn't make the cake I wanted, I would have appreciated them telling me so that I could at least have the opportunity to send them a different picture.
I specifically told my florist that I didn't want the bridesmaids' bouquets taken from them, and ordered a centerpiece for this specific reason. Still, the RC staff took their bouquets without asking me, I didn't notice this until the end.
Most of the tables didn't have champagne during the toasts, even though we paid for a champagne toast. Classy.
I had to practically hunt someone down to get a glass of water during the reception. No one, especially the bride, should have had such a hard time finding a member of the wait staff.
I brought these issues up to them and they didn't even apologize. No one from RC was readily available throughout my wedding. I am beyond disappointed.

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This highly sophisticated, family-run establishment, gave us the personal attention we desired, and a wedding reception that far exceeded our expectations. We couldn't ask for kinder people to work with, whose values are reflected in its courteous staff. We can't wait to have a reason to celebrate another event so we can replicate the enjoyable experience. The food was fantastic, although we couldn't enjoy it till we got home.

2
★★★★★

This highly sophisticated, family-run establishment, gave us the personal attention we desired, and a wedding reception that far exceeded our expectations. We couldn't ask for kinder people to work with, whose values are reflected in its courteous staff. We can't wait to have a reason to celebrate another event so we can replicate the enjoyable experience. The food was fantastic, although we couldn't enjoy it till we got home.

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Rockville Caterers truly threw the best wedding ever for us. They helped with every aspect of planning and were able to provide us with wonderful and creative insight based on their over 30 years of experience. The catering hall itself is absolutely beautiful and the food was absolutely outstanding. They paid strict attention to every detail and went above and beyond anything we could have imagined.

2
★★★★★

Rockville Caterers truly threw the best wedding ever for us. They helped with every aspect of planning and were able to provide us with wonderful and creative insight based on their over 30 years of experience. The catering hall itself is absolutely beautiful and the food was absolutely outstanding. They paid strict attention to every detail and went above and beyond anything we could have imagined.

Pros: Attentiveness, Food, Decor

Cons: None

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Seriously, the worst catering experience ever. This place has the worst food, the ugliest facility, and the rudest staff.

0
★☆☆☆☆

Seriously, the worst catering experience ever. This place has the worst food, the ugliest facility, and the rudest staff.

Pros: Awful Food, Cheesy Decor, Rude Service

Cons: Disgusting Food, Cheesy Decor, Rude Service

 

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