Portofino Bistro

★★★☆☆
  • 2171 W Henrietta Rd

    Rochester, NY 14623

    Map & Directions
  • 585-427-0110

About Portofino Bistro

Categories

Food

Food
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.

I love this restaurant. the food is fantastic, the atmosphere is relaxing, the price is reasonable and the service was first rate. We eat out a lot and I honestly give this one a thumbs up if you want to leave feeling happy.

2
★★★★★

I love this restaurant. the food is fantastic, the atmosphere is relaxing, the price is reasonable and the service was first rate. We eat out a lot and I honestly give this one a thumbs up if you want to leave feeling happy.

Pros: nice atmosphere, great service, food was fabulous

Cons: If you want the noisy packed restaurant this is not the place for you.

.

The food is okay at this place but who wants to eat here if the server calls COPS on you!!
I ate here today. A server at the restaurant borught me a glass of sprite that tasted like water and soda, not sprite. When I asked for a new one, he said "what else do you want?(not in a friendly tone but with attitude)" I said, "then just a refille for my girlfriend." And in about ten minutes my girlfriend gets a refile for her drink but on the check there is a charge for 2 sodas. He tells me there is no refill at this restaurant and I should have asked about it.
He tries to take the check from me and I didn't give it to him cause I wanted to talk to the manager and he calls cops. Unfortunately, the owner was not at the place.
I don't think this is not the kind of service people expect even from McDonald's and especially place like this.
The worst service ever and I do NOT recommend this place.

0
★☆☆☆☆

The food is okay at this place but who wants to eat here if the server calls COPS on you!!
I ate here today. A server at the restaurant borught me a glass of sprite that tasted like water and soda, not sprite. When I asked for a new one, he said "what else do you want?(not in a friendly tone but with attitude)" I said, "then just a refille for my girlfriend." And in about ten minutes my girlfriend gets a refile for her drink but on the check there is a charge for 2 sodas. He tells me there is no refill at this restaurant and I should have asked about it.
He tries to take the check from me and I didn't give it to him cause I wanted to talk to the manager and he calls cops. Unfortunately, the owner was not at the place.
I don't think this is not the kind of service people expect even from McDonald's and especially place like this.
The worst service ever and I do NOT recommend this place.

.

Cosey, home style, italian restaurant. Above average italian cuisine for Rochester. Main courses were good, side dishes lacking a bit. Comfortable atmosphere. Plenty of offstreet parking.

2
★★★★☆

Cosey, home style, italian restaurant. Above average italian cuisine for Rochester. Main courses were good, side dishes lacking a bit. Comfortable atmosphere. Plenty of offstreet parking.

 

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