Len's Appliance Svc

★☆☆☆☆
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Len's told me that a service call cost $125. That seemed a lot to me, but I figured that it was a house call in the city, and they have parking expenses, etc.. The repairman replaced a burned-out fuse on my Viking Microwave. He was in and out of my apartment in 20 minutes. So I figured I was going to pay the full $125 and that was it. The bill? $381. That's right and is not a mis-print: $381. I almost threw the guy out of my apartment...threw the window. He said: minimum service is $275. And he was charging me $75 for the fuse! I took pity on the repairman, and i was on a conference call at the time (he came an hour late to my apartment), so I paid Len's Appliance Service the blood money and moved on. But please! Do not make the mistake I did. Don't give any of your hard earned money to these criminals. $381 for 20 minutes of service? I don't even know top corporate lawyers that charge those kind of rates. Even Elliot Spitzer wouldn't pay that for his escorts! Do yourself a favor and find a much more honest appliance service company than Len's. They are a bunch of criminals

0
★☆☆☆☆

Len's told me that a service call cost $125. That seemed a lot to me, but I figured that it was a house call in the city, and they have parking expenses, etc.. The repairman replaced a burned-out fuse on my Viking Microwave. He was in and out of my apartment in 20 minutes. So I figured I was going to pay the full $125 and that was it. The bill? $381. That's right and is not a mis-print: $381. I almost threw the guy out of my apartment...threw the window. He said: minimum service is $275. And he was charging me $75 for the fuse! I took pity on the repairman, and i was on a conference call at the time (he came an hour late to my apartment), so I paid Len's Appliance Service the blood money and moved on. But please! Do not make the mistake I did. Don't give any of your hard earned money to these criminals. $381 for 20 minutes of service? I don't even know top corporate lawyers that charge those kind of rates. Even Elliot Spitzer wouldn't pay that for his escorts! Do yourself a favor and find a much more honest appliance service company than Len's. They are a bunch of criminals

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Nice people : that's the best thing I can say. Expensive ($400 to "open" an ASKO dryer). They did not show up on appt. day and did not call to advise of this! They don't give estimates unless you request it prior to appt. They don't seem to have much experience with ASKO. Service people are very nice though. Can not recommend.

1
★☆☆☆☆

Nice people : that's the best thing I can say. Expensive ($400 to "open" an ASKO dryer). They did not show up on appt. day and did not call to advise of this! They don't give estimates unless you request it prior to appt. They don't seem to have much experience with ASKO. Service people are very nice though. Can not recommend.

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I have had trouble getting this company to return to actually fix the dryer--I paid a $136.09 service fee but they reschedule often. Spent the whole day waiting for repair person-very nice guy-but now at 4:12pm I have called and was told by Len, the owner, that the repair person is too busy to come by.No apology-was told I will be a priority tomorrow. Stay tuned. We'll see-will let you know if they actually show up and fix machine.
NOTE: Called this morning to ask for an estimate-they had never given me one. Glad I did: $400 to open the ASKO dryer!!!! and $120 for 2 rollers. Plus maybe (!) a pulley had to be replaced-""Maybe."" Cancelled appt: after a no show yesterday and then a $400 charge to open a dryer, I will contact another ASKO repair co.

0
★☆☆☆☆

I have had trouble getting this company to return to actually fix the dryer--I paid a $136.09 service fee but they reschedule often. Spent the whole day waiting for repair person-very nice guy-but now at 4:12pm I have called and was told by Len, the owner, that the repair person is too busy to come by.No apology-was told I will be a priority tomorrow. Stay tuned. We'll see-will let you know if they actually show up and fix machine.
NOTE: Called this morning to ask for an estimate-they had never given me one. Glad I did: $400 to open the ASKO dryer!!!! and $120 for 2 rollers. Plus maybe (!) a pulley had to be replaced-""Maybe."" Cancelled appt: after a no show yesterday and then a $400 charge to open a dryer, I will contact another ASKO repair co.

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