John A Alvarez & Sons Inc

★★★☆☆
  • 3572 Us Route 9

    Hudson, NY 12534

    Map & Directions
  • 518-851-9917

About John A Alvarez & Sons Inc

Hours
Sat 9am-4pm

Home Construction & Remodeling

Home Construction & Remodeling
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We had our house delivered in October 2011 it is now 2015 and have had to keep after them for the last 3 years to do the warranty work. They always had a reason for not coming to do or for not finishing the work. The last time I called I was told that I was the one dragging it out and told me that they are done coming to the house. My list never had anything added to it. All of it was the original punch list for the warranty work which was extensive. and I got hung up on when I got upset that she said they wouldn't be back. My point is don't count on them doing large items on the list you will be stuck with that bill.
This Is what is still left on the long list we had. They are not quick, minor fixes or inexpensive fixes.
Just a few examples of items that were not addressed or properly repaired from October/November 2011 punch list:
-Bella Stone- Exterior siding - Has been an issue since we first moved in. It is not a manufacturer defect the issues are due to not being installed properly and this has yet to be addressed. (147 sq ft area) (this will cost a few thousand to fix and may end up costing more if the wood under it needs to be replaced due to rot)
-Counter top warped to left of stove- Part Needed (will cost a few hundred to fix and may not be able to match the counter top which could cost thousands to replace all of the counter top.)
-Baseboard water damaged in main bathroom(we did not know that it was MDF, we would have caulked it at the bottom if we had known) Materials Needed
-Floor cut with razor near baseboard (happened when it was installed at the manufacturer) peeling back from bathroom humidity- Materials Needed (the whole floor has to be replaced- hopefully there is no water damage to the sub floor)
-Doorbell- still not working properly - please replace. (makes a buzzing/humming noise after used have to take the cover off each time to fix it.I'm pretty sure its an electrical problem)
GO TO ANOTHER MODULAR COMPANY!!!!!! These are not minor issues!

1
★☆☆☆☆

We had our house delivered in October 2011 it is now 2015 and have had to keep after them for the last 3 years to do the warranty work. They always had a reason for not coming to do or for not finishing the work. The last time I called I was told that I was the one dragging it out and told me that they are done coming to the house. My list never had anything added to it. All of it was the original punch list for the warranty work which was extensive. and I got hung up on when I got upset that she said they wouldn't be back. My point is don't count on them doing large items on the list you will be stuck with that bill.
This Is what is still left on the long list we had. They are not quick, minor fixes or inexpensive fixes.
Just a few examples of items that were not addressed or properly repaired from October/November 2011 punch list:
-Bella Stone- Exterior siding - Has been an issue since we first moved in. It is not a manufacturer defect the issues are due to not being installed properly and this has yet to be addressed. (147 sq ft area) (this will cost a few thousand to fix and may end up costing more if the wood under it needs to be replaced due to rot)
-Counter top warped to left of stove- Part Needed (will cost a few hundred to fix and may not be able to match the counter top which could cost thousands to replace all of the counter top.)
-Baseboard water damaged in main bathroom(we did not know that it was MDF, we would have caulked it at the bottom if we had known) Materials Needed
-Floor cut with razor near baseboard (happened when it was installed at the manufacturer) peeling back from bathroom humidity- Materials Needed (the whole floor has to be replaced- hopefully there is no water damage to the sub floor)
-Doorbell- still not working properly - please replace. (makes a buzzing/humming noise after used have to take the cover off each time to fix it.I'm pretty sure its an electrical problem)
GO TO ANOTHER MODULAR COMPANY!!!!!! These are not minor issues!

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I thoroughly disagree with the above review. We went to another modular home Open House factory tour yesterday, with an appt arranged and information exchanged earlier in the week. It wasn't long before we realized their salesman was using bait and switch tactics, and not forthcoming with direct questioning. Or perhaps he was simply incompetent. He knew we have to build a home for our daughter currently serving in Iraq..who will be home and retired by the end of this year..after 20 minutes there, we left in dsigust. And then remembered seeing Alvarez homes in Hudson and took a ride there. We found them to be extremely honest, straightforward, fair, and helpful!! despite having other customers already there, that they were also serving well.

5
★★★★★

I thoroughly disagree with the above review. We went to another modular home Open House factory tour yesterday, with an appt arranged and information exchanged earlier in the week. It wasn't long before we realized their salesman was using bait and switch tactics, and not forthcoming with direct questioning. Or perhaps he was simply incompetent. He knew we have to build a home for our daughter currently serving in Iraq..who will be home and retired by the end of this year..after 20 minutes there, we left in dsigust. And then remembered seeing Alvarez homes in Hudson and took a ride there. We found them to be extremely honest, straightforward, fair, and helpful!! despite having other customers already there, that they were also serving well.

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We have visited Alvarez and Sons many times over the years in planning our modular home. The homes they have on the lot are the best around, imo, but the staff barely gives you the time of day, much less help you.

We did not use them needless to say.

2
★★☆☆☆

We have visited Alvarez and Sons many times over the years in planning our modular home. The homes they have on the lot are the best around, imo, but the staff barely gives you the time of day, much less help you.

We did not use them needless to say.

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