Vogue Salon & Day Spa

★★★☆☆
  • 30 Los Robles St

    Williamsville, NY 14221

    Map & Directions
  • 716-633-7090

3.4 5
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Terrible customer service. They double-book appointments and do not value their clients' time. I delayed my return trip back home to Virginia Beach so that I could make my 9:30 appointment at Vogue, only to arrive at the salon after driving from my parents' house in Orchard Park, to find that they had double booked my eyebrow wax with a facial. My options were to sit and wait for Debbie to finish with her client's facial so that I could get my brows waxed, or to reschedule my appointment. Since I was leaving Buffalo immediately following my scheduled appointment I had no time to sit and wait. And since I choose not to spend my money in establishments that do not treat me with respect I will never be scheduling another appointment at Vogue. I relayed my story to 2 friends who've also gone to Vogue. One of them told me she stopped going to Vogue for the same reasons as I now won't return - poor customer service and their policy of double booking client appointments. Another friend booked a hair appointment for her wedding day up-do with a specific stylist who she had previously done wedding test-runs with, only to arrive for her appointment on her actual wedding day and be told that the stylist no longer worked there. Nightmare. Vogue is the worst.

1
★☆☆☆☆

Terrible customer service. They double-book appointments and do not value their clients' time. I delayed my return trip back home to Virginia Beach so that I could make my 9:30 appointment at Vogue, only to arrive at the salon after driving from my parents' house in Orchard Park, to find that they had double booked my eyebrow wax with a facial. My options were to sit and wait for Debbie to finish with her client's facial so that I could get my brows waxed, or to reschedule my appointment. Since I was leaving Buffalo immediately following my scheduled appointment I had no time to sit and wait. And since I choose not to spend my money in establishments that do not treat me with respect I will never be scheduling another appointment at Vogue. I relayed my story to 2 friends who've also gone to Vogue. One of them told me she stopped going to Vogue for the same reasons as I now won't return - poor customer service and their policy of double booking client appointments. Another friend booked a hair appointment for her wedding day up-do with a specific stylist who she had previously done wedding test-runs with, only to arrive for her appointment on her actual wedding day and be told that the stylist no longer worked there. Nightmare. Vogue is the worst.

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I have gone to many salons in the Williamsville area and I have never had such a fantastic experience as I have at Vogue Salon and Day Spa.
I was recommended to a stylist named Chris, she was one of the owners, I was transformed. She worked with me, talked to me as if I was a real person, took her time and gave me the best haircut and color I have ever had.
The entire staff was so friendly, you can tell that it is a great place to work because everyone is so happy.
You can feel the friendships they all have with eachother, I havent had this kind of experience in a very long time.
I would recommend this salon to all of my friends, I ended up getting some spa services done the next week and again I was treated with such professionalism.
If you truely are looking for a place to go and have a great experience and take advantage of all of the education and experience the entire staff has this is the place to be.
The cherry on the cake was , there is this awesome boutique in the salon that has the most beautiful jewelry and accessories. I ended up buying a great pair of earings for my outfit that I was wearing that evening, it just completed my entire new look.
Thanks Vogue,
It was worth every penny,
I will be back!
Austin

2
★★★★★

I have gone to many salons in the Williamsville area and I have never had such a fantastic experience as I have at Vogue Salon and Day Spa.
I was recommended to a stylist named Chris, she was one of the owners, I was transformed. She worked with me, talked to me as if I was a real person, took her time and gave me the best haircut and color I have ever had.
The entire staff was so friendly, you can tell that it is a great place to work because everyone is so happy.
You can feel the friendships they all have with eachother, I havent had this kind of experience in a very long time.
I would recommend this salon to all of my friends, I ended up getting some spa services done the next week and again I was treated with such professionalism.
If you truely are looking for a place to go and have a great experience and take advantage of all of the education and experience the entire staff has this is the place to be.
The cherry on the cake was , there is this awesome boutique in the salon that has the most beautiful jewelry and accessories. I ended up buying a great pair of earings for my outfit that I was wearing that evening, it just completed my entire new look.
Thanks Vogue,
It was worth every penny,
I will be back!
Austin

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I AM ALWAYS HAPPY WHEN I LEAVE...the color is always beautiful and the cut fabulous. The price stings a bit but well worth it for a cut that works everyday. Ask for Gregory, you'll be glad you did!

4
★★★★☆

I AM ALWAYS HAPPY WHEN I LEAVE...the color is always beautiful and the cut fabulous. The price stings a bit but well worth it for a cut that works everyday. Ask for Gregory, you'll be glad you did!

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ThIs is a fun salon, not stuffy like some other places in Williamsville! The staff are skilled and innovative. They are a full service salon and have a comfortable facility. Give it a try!

4
★★★★☆

ThIs is a fun salon, not stuffy like some other places in Williamsville! The staff are skilled and innovative. They are a full service salon and have a comfortable facility. Give it a try!

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best salon i have ever visited in buffalo. I had a cut and manicure while my wife had spa day, color highlites and cut. very professional attitude friendly and fun. fashion concience people here. clientelle ran the gamut from young hip trendy to sophisticated /affluent to everyday working folks. staff all seemed to interact quite well with each other and there clients. walked out satisfied and confident for a fair amount of money

1
★★★☆☆

best salon i have ever visited in buffalo. I had a cut and manicure while my wife had spa day, color highlites and cut. very professional attitude friendly and fun. fashion concience people here. clientelle ran the gamut from young hip trendy to sophisticated /affluent to everyday working folks. staff all seemed to interact quite well with each other and there clients. walked out satisfied and confident for a fair amount of money

Pros: knowledgable fun, skilled operators great atmophere.

Cons: had to wait , but worth it

 

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