Carsten Salon NYC

★★★★★
High-end salon uses French techniques for fashionable cuts and colors in stylish, window-filled surroundings. Aveda training site and share school.
  • 41 Union Square West 2nd Floor

    New York, NY 10003

    Cross street: 16th Street

    Map & Directions
  • 212-675-7735

About Carsten Salon NYC

Categories
Hours
Mon & Sat: 8am - 5pm Tues, Wed, Thu, Fri: 8am-7pm

Personal Services

Personal Services
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I went today to have haircut to Carsten L'oreal Salon in Union Square and I have had the best haircut ever! I am super happy about finding Alexa Ybarra working at this salon, she gave me the best haircut ever. She is an artist, not just a

3
★★★★★

I went today to have haircut to Carsten L'oreal Salon in Union Square and I have had the best haircut ever! I am super happy about finding Alexa Ybarra working at this salon, she gave me the best haircut ever. She is an artist, not just a

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Benjamin is an amazing stylist. I saw such a dramatic difference in the way my hair looked that I will definitely go back.

3
★★★★★

Benjamin is an amazing stylist. I saw such a dramatic difference in the way my hair looked that I will definitely go back.

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I've been living in NY for 4 years. I have tried to have a decent haircut for a fair amount of money for quite a long time. Several attempts, no sucess. This last August I was at the Aveda store downtown and I got this coupon for a free

3
★★★★★

I've been living in NY for 4 years. I have tried to have a decent haircut for a fair amount of money for quite a long time. Several attempts, no sucess. This last August I was at the Aveda store downtown and I got this coupon for a free

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Here

3
★★★★★

Here

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I walked into Carsten Salon a few weeks ago because my friend had such a great job done there by Brian Adelman. I was visiting town from TO and could really use a change of style. After seeing the great work he did on my friend I told him

3
★★★★★

I walked into Carsten Salon a few weeks ago because my friend had such a great job done there by Brian Adelman. I was visiting town from TO and could really use a change of style. After seeing the great work he did on my friend I told him

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Brian Adelman cuts and styles hair at the Union Square Carsten hair salon. He's has lots of expierence creating new styles and has personally cut my hair. Once he told me his ideas I immediately had full confidence in him and his vision.

3
★★★★★

Brian Adelman cuts and styles hair at the Union Square Carsten hair salon. He's has lots of expierence creating new styles and has personally cut my hair. Once he told me his ideas I immediately had full confidence in him and his vision.

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I went to Carsten's for color and a haircut. Brian came highly recommended. He was extremely nice, and I even went for highlights, for the first time in my life! It looks fabulous, and natural. \r
\r
My haircut is so good that I can

3
★★★★★

I went to Carsten's for color and a haircut. Brian came highly recommended. He was extremely nice, and I even went for highlights, for the first time in my life! It looks fabulous, and natural. \r
\r
My haircut is so good that I can

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WORST haircut of my life. I am so unhappy and will be until my hair grows enough for me to get this mess fixed somewhere else. I had an appointment with William, who ruined my layers and cut the ends into a stringy mess. When I went back

3
★★★★★

WORST haircut of my life. I am so unhappy and will be until my hair grows enough for me to get this mess fixed somewhere else. I had an appointment with William, who ruined my layers and cut the ends into a stringy mess. When I went back

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I bought some products at the Aveda store and got a voucher for a haircut with Brian. I needed to get my colour redone as well as I haven't touched it since I moved to NYC from Germany 9 months ago.

Well long story short, Brian gave me

3
★★★★★

I bought some products at the Aveda store and got a voucher for a haircut with Brian. I needed to get my colour redone as well as I haven't touched it since I moved to NYC from Germany 9 months ago.

Well long story short, Brian gave me

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I'd avoid this salon at all costs. they charge upscale prices for a very low end operation. Be warned! My stylist actually washed my hair, the receptionist was unfriendly and the whole experience was not very pleasant.

3
★★★★★

I'd avoid this salon at all costs. they charge upscale prices for a very low end operation. Be warned! My stylist actually washed my hair, the receptionist was unfriendly and the whole experience was not very pleasant.

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I planned to get my haircut at the hair school for a price of $19. However, all the students had a meeting and I was told that a stylist would be doing my hair (free of charge) and I would just have to tip her. That was really a sigh of relief because I was petrified about a random student chopping up my hair! I was escorted to the salon and met by a friendly young receptionist who took my jacket and offered me something to drink. 5 minutes later, I was greeted by a pretty tall blonde Hispanic woman named Alexa. I showed her a few pictures of the styles that I wanted and she chose the one that would work best. Alexa was friendly, confident, knowledgeable and quick. She transformed my ratty ponytail into a mirror image of Heidi Klum's shaggy bob - mind you I am African-American and my hair looks exactly like Heidi's now! I am so impressed and will be going back again! I am so happy I found a new hairstylist! THANK YOU ALEXA!!!

2
★★★★★

I planned to get my haircut at the hair school for a price of $19. However, all the students had a meeting and I was told that a stylist would be doing my hair (free of charge) and I would just have to tip her. That was really a sigh of relief because I was petrified about a random student chopping up my hair! I was escorted to the salon and met by a friendly young receptionist who took my jacket and offered me something to drink. 5 minutes later, I was greeted by a pretty tall blonde Hispanic woman named Alexa. I showed her a few pictures of the styles that I wanted and she chose the one that would work best. Alexa was friendly, confident, knowledgeable and quick. She transformed my ratty ponytail into a mirror image of Heidi Klum's shaggy bob - mind you I am African-American and my hair looks exactly like Heidi's now! I am so impressed and will be going back again! I am so happy I found a new hairstylist! THANK YOU ALEXA!!!

Pros: short wait, great customer service, good price, space

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I've been going to the Carsten Salon for a couple years now and I have nothing but amazing things to say. Nicole does my hair and she always does an amazing job. Moving to a new place and not having your regular hair dresser on hand was very diffucult for me. I went to about 3 salons all of which screwed up my color. Im a blonde and us blondes always have a hard time finding the "perfect blonde". She has brought me to any shade Ive asked for wether it be ashy or golden, and she always makes it SO natural. She also always has a new trend or fashion to suggest for me to try out when i come in. She's FABULOUS!

2
★★★★★

I've been going to the Carsten Salon for a couple years now and I have nothing but amazing things to say. Nicole does my hair and she always does an amazing job. Moving to a new place and not having your regular hair dresser on hand was very diffucult for me. I went to about 3 salons all of which screwed up my color. Im a blonde and us blondes always have a hard time finding the "perfect blonde". She has brought me to any shade Ive asked for wether it be ashy or golden, and she always makes it SO natural. She also always has a new trend or fashion to suggest for me to try out when i come in. She's FABULOUS!

Pros: color, cut, skills,

Cons: Nothing

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The stylist was great. But the instructor made the experience unpleasant and awkward. He Belittled the student, and talked to the client, myself, with entirely to much attitude. Then called my haircut, which is a pretty popular mens hair style "ugly". This is not how you run a "High end salon"

0
★☆☆☆☆

The stylist was great. But the instructor made the experience unpleasant and awkward. He Belittled the student, and talked to the client, myself, with entirely to much attitude. Then called my haircut, which is a pretty popular mens hair style "ugly". This is not how you run a "High end salon"

Pros: Clean and resonably priced

Cons: attitude and technique are extremely out-dated

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I had a good experience at salon, except you must pre-pay... which I have NEVER heard of- when I questioned it- the receptionist was VERY rude and stated " you dont have to do it" - I took a deep breath, let it go and gave the salon a shot. My student was very sweet but slow... I loved the color, but the cut took forever since she had to keep checking with the instructor -
It was a good experience but remember- GIVE YOURSELF 3 FULL HRS AND pre-pay - with an attitude

1
★★★☆☆

I had a good experience at salon, except you must pre-pay... which I have NEVER heard of- when I questioned it- the receptionist was VERY rude and stated " you dont have to do it" - I took a deep breath, let it go and gave the salon a shot. My student was very sweet but slow... I loved the color, but the cut took forever since she had to keep checking with the instructor -
It was a good experience but remember- GIVE YOURSELF 3 FULL HRS AND pre-pay - with an attitude

Pros: Great color

Cons: took 2.5 hrs for color and cut

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I moved to NY a year ago, leaving a stylist of10 years. I have had a few cuts here in the city in search of the one I am confident in. Danny at Carstens is such a great stylists. He listened to my every concern. He is professional in his approach and took time with me to make sure my previous bad cut (from another stylist) was fixed and that I left with a style that I can achieve. He spent 2 1/2 hours on my hair, and never once did he appear annoyed or rushed. I would highly recommend Danny. I will return to him for my future cuts and I wish all the best to him professionally.

2
★★★★★

I moved to NY a year ago, leaving a stylist of10 years. I have had a few cuts here in the city in search of the one I am confident in. Danny at Carstens is such a great stylists. He listened to my every concern. He is professional in his approach and took time with me to make sure my previous bad cut (from another stylist) was fixed and that I left with a style that I can achieve. He spent 2 1/2 hours on my hair, and never once did he appear annoyed or rushed. I would highly recommend Danny. I will return to him for my future cuts and I wish all the best to him professionally.

Pros: Professional and Smart

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Danny is that rare stylist that has the uncanny ability to give EVERY client EXACTLY what he/she wants...and then some !! I've seen him bring glamour, beauty and youth back into the lives of women who never thought they could look or feel glamorous and beautiful again. You can't put a price on that !! Danny Rodriguez is a rising star in the beauty industry. Catch him while you can !!!

2
★★★★★

Danny is that rare stylist that has the uncanny ability to give EVERY client EXACTLY what he/she wants...and then some !! I've seen him bring glamour, beauty and youth back into the lives of women who never thought they could look or feel glamorous and beautiful again. You can't put a price on that !! Danny Rodriguez is a rising star in the beauty industry. Catch him while you can !!!

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Want to keep your male companion looking his best, please take the time and go by this store and see the great fashion styles they have available in their store. You will be pleased!

5
★★★★★

Want to keep your male companion looking his best, please take the time and go by this store and see the great fashion styles they have available in their store. You will be pleased!

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I have been to many salons and have had my hair highlighted many times, but Sharon truly did an excellent job. My color looks really natural. Sharon took her time and took excellent care of my hair. It smells great afterward too...unlike that odd smell you sometimes get after you highlight your hair. The price was no more than I have paid anywhere else! I would definitely recommend at least Sharon at this salon.

2
★★★★★

I have been to many salons and have had my hair highlighted many times, but Sharon truly did an excellent job. My color looks really natural. Sharon took her time and took excellent care of my hair. It smells great afterward too...unlike that odd smell you sometimes get after you highlight your hair. The price was no more than I have paid anywhere else! I would definitely recommend at least Sharon at this salon.

Pros: they do great work, for a good price

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I went to get a haircut here Friday and as much as I liked the haircut I received I was made to feel EXTREMELY uncomfortable by a very rude and unprofessional instructor. She berated the student right at the station and made me feel terrible for the poor girl. I'll give it another shot but the staff at Carsten school needs to learn what good manners and professionalism means.

1
★★★☆☆

I went to get a haircut here Friday and as much as I liked the haircut I received I was made to feel EXTREMELY uncomfortable by a very rude and unprofessional instructor. She berated the student right at the station and made me feel terrible for the poor girl. I'll give it another shot but the staff at Carsten school needs to learn what good manners and professionalism means.

Pros: Cute haircut. Students are helpful and eager

Cons: Instructors are obcsenely RUDE

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I just had my first appointment at Carsten Salon with Domenick for a full highlight and a haircut. From now on I will definitely be a regular at this salon. I am absolutely thrilled with my color and cut. Domenick was very attentive and made my hair look exactly the way I wanted it to, which is very refreshing. I have been to many salons and not had that experience at most of them. I walked in with a lot of different colors in my hair (a result of moving a lot and having to change salons and stylists, resulting in each one wanting to do something different) and he successfully evened out my color out and made it look shiny, low maintenance, and flattering to my skin tone.

I was also extremely impressed with how down to earth, friendly, and polite all of the staff were from the moment I walked in the door. The salon owner even washed my hair and did my toner- the fact that she was willing to roll-up her sleeves and help out clearly showed me how important quality customer service is to the culture of the salon. Before I left, she came out to me to check out the final result and ask me how I liked it, another big plus in my book. When the receptionist didn't have enough cash to give me change for a tip, she went out of her way to get change for me without me having to say anything.

I highly recommend this salon. The prices are extremely reasonable, especially when you check out some of the astronomical prices that other salons charge (and those salons come with a pretentious attitude). If you're on a budget, check out the Carsten Institute- hair students do cut and color under the supervision of experienced staff.

2
★★★★★

I just had my first appointment at Carsten Salon with Domenick for a full highlight and a haircut. From now on I will definitely be a regular at this salon. I am absolutely thrilled with my color and cut. Domenick was very attentive and made my hair look exactly the way I wanted it to, which is very refreshing. I have been to many salons and not had that experience at most of them. I walked in with a lot of different colors in my hair (a result of moving a lot and having to change salons and stylists, resulting in each one wanting to do something different) and he successfully evened out my color out and made it look shiny, low maintenance, and flattering to my skin tone.

I was also extremely impressed with how down to earth, friendly, and polite all of the staff were from the moment I walked in the door. The salon owner even washed my hair and did my toner- the fact that she was willing to roll-up her sleeves and help out clearly showed me how important quality customer service is to the culture of the salon. Before I left, she came out to me to check out the final result and ask me how I liked it, another big plus in my book. When the receptionist didn't have enough cash to give me change for a tip, she went out of her way to get change for me without me having to say anything.

I highly recommend this salon. The prices are extremely reasonable, especially when you check out some of the astronomical prices that other salons charge (and those salons come with a pretentious attitude). If you're on a budget, check out the Carsten Institute- hair students do cut and color under the supervision of experienced staff.

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I was reading some of the comments and noticed many people confusing the two businesses. There is the "Salon" 41 Union Square West. and "the Institute" 22 east 17th. Someone should look to clear comments for the school on the salon page. It is confusing.

2
★★★★★

I was reading some of the comments and noticed many people confusing the two businesses. There is the "Salon" 41 Union Square West. and "the Institute" 22 east 17th. Someone should look to clear comments for the school on the salon page. It is confusing.

Pros: price, Location, Lots of sunlight, relaxed atmosphee

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I have been getting my hair highlighted and cut by Anne Marie for over 2 years now and my hair has never been so healthy before in my life. Anne Marie does the BEST highlights (she's the color instructor for the institute) and I feel like a million bucks every time I leave the salon. She always knows exactly what I want and you can tell that she loves what she does and she also makes sure I am 100% satisfied and will spend hours on me if she has to. The salon has a welcoming, friendly atmosphere, and it's conveniently located right in the heart of union square. I recommend Annie to anyone that I know and I will not trust anyone else to touch my hair!

2
★★★★★

I have been getting my hair highlighted and cut by Anne Marie for over 2 years now and my hair has never been so healthy before in my life. Anne Marie does the BEST highlights (she's the color instructor for the institute) and I feel like a million bucks every time I leave the salon. She always knows exactly what I want and you can tell that she loves what she does and she also makes sure I am 100% satisfied and will spend hours on me if she has to. The salon has a welcoming, friendly atmosphere, and it's conveniently located right in the heart of union square. I recommend Annie to anyone that I know and I will not trust anyone else to touch my hair!

Pros: Ambience, Price

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I enjoyed visiting this salon for the past two years and decided to stick with it recently after my stylist left for a late-night salon. The salon was chaotic and I left with a very bad cut. My hair is uneven and doesn't lay well. I know cutting thick hair is tricky, but I've gotten a better cut at the Hair Cuttery when I was in college. I don't know how stylists get away with charging anything for such poor work. The salon should do more to keep good stylists!

0
★☆☆☆☆

I enjoyed visiting this salon for the past two years and decided to stick with it recently after my stylist left for a late-night salon. The salon was chaotic and I left with a very bad cut. My hair is uneven and doesn't lay well. I know cutting thick hair is tricky, but I've gotten a better cut at the Hair Cuttery when I was in college. I don't know how stylists get away with charging anything for such poor work. The salon should do more to keep good stylists!

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I beg to disagree with all the bitter reviews some clients gave here. This salon is great. Friendly staff. Service is excellent. I am definitely coming back!

2
★★★★★

I beg to disagree with all the bitter reviews some clients gave here. This salon is great. Friendly staff. Service is excellent. I am definitely coming back!

Pros: Lovely People. Relax Atmosphere and Location.

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I just got the worst haircut ever here. I asked for bangs, and retained length. I got an all-over shaggy look, which got blow-dried out into a poofy mushroom cloud. I said I didn't like it, and the stylist said that it was just the way she blow-dried it. wrong! I look like a tween from the 70's. not good. too bad for me. I made an appointment somewhere else.

0
★☆☆☆☆

I just got the worst haircut ever here. I asked for bangs, and retained length. I got an all-over shaggy look, which got blow-dried out into a poofy mushroom cloud. I said I didn't like it, and the stylist said that it was just the way she blow-dried it. wrong! I look like a tween from the 70's. not good. too bad for me. I made an appointment somewhere else.

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Just wanted to say that I was really impressed with what I found at Carsten Union Square. Honestly, I only went because I got a free haircut in an event gift bag. But I will definetly go back! The girl that washed my hair was really sweet, and Peter gave me an awesome cut! He styled my hair in a way I NEVER would have thought to do it, and I couldn't be happier. I can't wait for my hair to grow back so I can see him again! Its also a really nice place above the Starbucks in Union Square.

2
★★★★★

Just wanted to say that I was really impressed with what I found at Carsten Union Square. Honestly, I only went because I got a free haircut in an event gift bag. But I will definetly go back! The girl that washed my hair was really sweet, and Peter gave me an awesome cut! He styled my hair in a way I NEVER would have thought to do it, and I couldn't be happier. I can't wait for my hair to grow back so I can see him again! Its also a really nice place above the Starbucks in Union Square.

Pros: Great Space. Great People

Cons: Hmmm.... can't think of one

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I recently had my hair color at another salon, It was a complete disaster. My friend refered me to Saniye. I was alittle skeptical at first considering i had just received orange highlights and i have blonde hair. Thanks to Saniye, she made me feel very comfortable by describing step by step what she was about to do. It was exactly what i wanted. I now have my beautiful blonde hair back!!!!!! Thanks.

2
★★★★★

I recently had my hair color at another salon, It was a complete disaster. My friend refered me to Saniye. I was alittle skeptical at first considering i had just received orange highlights and i have blonde hair. Thanks to Saniye, she made me feel very comfortable by describing step by step what she was about to do. It was exactly what i wanted. I now have my beautiful blonde hair back!!!!!! Thanks.

Pros: great view, great people.

Cons: none

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I am new to NYC, a few of the girls I work with sent me to Kisten for a new look. I have to say, I have never looked better. She not only took the time to talk to me, but she listened. we went through my options, and finally decided on a look. I must say, I look great. Everyone I see agree's with me. Thank you.

1
★★★☆☆

I am new to NYC, a few of the girls I work with sent me to Kisten for a new look. I have to say, I have never looked better. She not only took the time to talk to me, but she listened. we went through my options, and finally decided on a look. I must say, I look great. Everyone I see agree's with me. Thank you.

Pros: location, farmers market, stylist!!!

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I was going to a stylist that is no longer there, (this freaked me out), the salon owner made me feel very comfortable about the new to me stylist that would be taking care of me and my hair. Peter was amazing? My cut and color came out better than the time before! My BFF saw Saniye at the same time, she was also happier than the time before. Another comforting factor was the asian assistant was still there. The salons laied back groove is what I love..and location..Thanks!

1
★★★☆☆

I was going to a stylist that is no longer there, (this freaked me out), the salon owner made me feel very comfortable about the new to me stylist that would be taking care of me and my hair. Peter was amazing? My cut and color came out better than the time before! My BFF saw Saniye at the same time, she was also happier than the time before. Another comforting factor was the asian assistant was still there. The salons laied back groove is what I love..and location..Thanks!

Pros: location, sun light, no attitude, chill

Cons: no wine and cheese

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I never expected the best from them.
I love the fun jokes of Arsenio and her Asian assistant (can't recall her name) that shampoed my hair.
I didnt appreciate that stylist who kept talking about her boyfriends and last night partying. She looks tired as well. She look lazy.

2
★★★★☆

I never expected the best from them.
I love the fun jokes of Arsenio and her Asian assistant (can't recall her name) that shampoed my hair.
I didnt appreciate that stylist who kept talking about her boyfriends and last night partying. She looks tired as well. She look lazy.

Pros: Arsenio and his assistant

Cons: That skinny stylist on the left.

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I've gone through the craziness of trying to find a great stylist in NYC, and today I've found him!!!! He did an incredible job and was super friendly. He did exactly what we had discussed, and apparently really listened to what I wanted! My hair looks amazing, I couldn't be happier! When you make your appt. ask for Peter to be your stylist!

2
★★★★★

I've gone through the craziness of trying to find a great stylist in NYC, and today I've found him!!!! He did an incredible job and was super friendly. He did exactly what we had discussed, and apparently really listened to what I wanted! My hair looks amazing, I couldn't be happier! When you make your appt. ask for Peter to be your stylist!

Pros: great location, fast service

Cons: nothing!!

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Carsten is a great salon but my favorite stylist left. Does anyone know where Stacey is working now???

2
★★★★☆

Carsten is a great salon but my favorite stylist left. Does anyone know where Stacey is working now???

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The whole experience was bad. The stylist that i had has no experience in cutting hair. It seemed to me that she just came out of the Carsten school and charged me $55.00 for a hair cut. If i wanted to get a cheap hair cut i would of gotten one from a student. Everyone in that place looks like they just came out of the Carsten school that is in the back of the salon.

0
★☆☆☆☆

The whole experience was bad. The stylist that i had has no experience in cutting hair. It seemed to me that she just came out of the Carsten school and charged me $55.00 for a hair cut. If i wanted to get a cheap hair cut i would of gotten one from a student. Everyone in that place looks like they just came out of the Carsten school that is in the back of the salon.

Pros: clean

Cons: expensive, student cuts

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I just got my hair cut and colored by Stacey. My hair transformed from a tangled, dry mess to a shiny multi dimensional mane. The prices are reasonable and it is a nice environment. They use Aveda products.

2
★★★★★

I just got my hair cut and colored by Stacey. My hair transformed from a tangled, dry mess to a shiny multi dimensional mane. The prices are reasonable and it is a nice environment. They use Aveda products.

Pros: fair prices, offers color and cut, aveda products

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I recently moved to New York City and had a hard time looking for a new salon. I checked out city search and found Carsten Salon. I called up and found it quite easy to make an appointment to work around my schedule. I showed up and the salon is quite amazing with a mellow atmosphere and a very attentive staff. They would go out of their way to satisfy the customer! Needless to say I ended up with a wonderful haircut and will recommend and return to this salon.

2
★★★★★

I recently moved to New York City and had a hard time looking for a new salon. I checked out city search and found Carsten Salon. I called up and found it quite easy to make an appointment to work around my schedule. I showed up and the salon is quite amazing with a mellow atmosphere and a very attentive staff. They would go out of their way to satisfy the customer! Needless to say I ended up with a wonderful haircut and will recommend and return to this salon.

Pros: Good Customer service, Very professional, Great Prices

.

So my usual salon pissed me off. checked out city search and found this place. Fair prices. So I gave it a shot. I saw a stylist named "STACEY" I LOVED!! STACEY. She did my hair with easy. Very clear consultation. She showed me how much she would cut before doing so. Then gave me some long layers, I looked like Jessica Simpson when I left. Very happy!!

2
★★★★★

So my usual salon pissed me off. checked out city search and found this place. Fair prices. So I gave it a shot. I saw a stylist named "STACEY" I LOVED!! STACEY. She did my hair with easy. Very clear consultation. She showed me how much she would cut before doing so. Then gave me some long layers, I looked like Jessica Simpson when I left. Very happy!!

Pros: Very Friendly, Price

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This salon is a waste of time and money. I waited for an hour after my appointment time before I was helped. I had to listen to the assistant whining about how she didn't think she'd ever find husband while she was washing my hair (Which was a downer since I had just returned from my honeymoon). The stylist was not talented and gave me a very unflattering cut, far from what I had asked for- I looked I came out of a $10 barbershop at a mall. And the color was AWFUL. I had asked for my roots to be touched up. Instead, she left all the roots showing and turned the rest of my hair yellow. I had to make an appointment at another salon the week after this appointment. I will never go back.

0
★☆☆☆☆

This salon is a waste of time and money. I waited for an hour after my appointment time before I was helped. I had to listen to the assistant whining about how she didn't think she'd ever find husband while she was washing my hair (Which was a downer since I had just returned from my honeymoon). The stylist was not talented and gave me a very unflattering cut, far from what I had asked for- I looked I came out of a $10 barbershop at a mall. And the color was AWFUL. I had asked for my roots to be touched up. Instead, she left all the roots showing and turned the rest of my hair yellow. I had to make an appointment at another salon the week after this appointment. I will never go back.

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I love this salon. I'm new in town and I found this salon on citysearch - I figured I'd give it a shot, and to my surprise I received the best cut and color ever. They listened to me and delivered exactly what I wanted. I'm so excited to go back, its so beautiful and I just enjoyed being there so much that I thought I'd post this so other people can have the same wonderful experience that I had.

2
★★★★★

I love this salon. I'm new in town and I found this salon on citysearch - I figured I'd give it a shot, and to my surprise I received the best cut and color ever. They listened to me and delivered exactly what I wanted. I'm so excited to go back, its so beautiful and I just enjoyed being there so much that I thought I'd post this so other people can have the same wonderful experience that I had.

Pros: Atmosphere, Prices, Aveda

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I am a very busy woman, and find it hard to find salons that can accomodate me. This was the first place that took me on time, listened to my needs, and executed them to perfection. I was very pleased. I also like the fact they use Aveda product. Thank you city search.

2
★★★★★

I am a very busy woman, and find it hard to find salons that can accomodate me. This was the first place that took me on time, listened to my needs, and executed them to perfection. I was very pleased. I also like the fact they use Aveda product. Thank you city search.

Pros: Fiendly, Bright Light, Great Service

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The hairdresser I was seeing, Ruthy,recently left the salon. I was devestated! However I gave it a shoot and tried one of the other stylist, I am happy to say it was a sucess. I am very happy with my hair, I guess you can't go wrong. Thank You ladies!

2
★★★★★

The hairdresser I was seeing, Ruthy,recently left the salon. I was devestated! However I gave it a shoot and tried one of the other stylist, I am happy to say it was a sucess. I am very happy with my hair, I guess you can't go wrong. Thank You ladies!

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I pulled up Carsten for their phone number and read what the last person had written... CLEARLY this person was having a bad day!!! I have been a client of the salon since it opened, it is one of the most professionally run salons in the city! My cuts have always been perfect, and color always just what I wanted! The staff is always helpful in every way! The ambiance is also very nice overlooking Union Square in a huge loft space... Obviously, some people are just never happy!

2
★★★★★

I pulled up Carsten for their phone number and read what the last person had written... CLEARLY this person was having a bad day!!! I have been a client of the salon since it opened, it is one of the most professionally run salons in the city! My cuts have always been perfect, and color always just what I wanted! The staff is always helpful in every way! The ambiance is also very nice overlooking Union Square in a huge loft space... Obviously, some people are just never happy!

Pros: Enjoyable, Friendly, Professional

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Today was my first visit to the salon, and I have to say I was pleasently surprised. The staff was great, and my hair is like WOW! Try it out.

2
★★★★★

Today was my first visit to the salon, and I have to say I was pleasently surprised. The staff was great, and my hair is like WOW! Try it out.

Pros: open, loft like

Cons: receptionist

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I've been to this salon 3 times now. The service I most recently received was poor. I came in for an appointment, to find I had been scheduled with someone else, and was told "I had been called." A bold faced lie. All three times I've been there, the stylists have been late. My last visit, a stylist new to me, I had asked if she would bring out swatches so I can give her an idea of the toner I wanted, her reply: "No because it won't look the same. Trust me, I know what you want, you told me when we first started." In so trusting her, my hair did come out more golden than I would have chosen for my complexion. The receptionist showed way too much cleavage than I cared to see. For the money you spend here, the service and atmosphere is poor, poor, poor.

1
★★☆☆☆

I've been to this salon 3 times now. The service I most recently received was poor. I came in for an appointment, to find I had been scheduled with someone else, and was told "I had been called." A bold faced lie. All three times I've been there, the stylists have been late. My last visit, a stylist new to me, I had asked if she would bring out swatches so I can give her an idea of the toner I wanted, her reply: "No because it won't look the same. Trust me, I know what you want, you told me when we first started." In so trusting her, my hair did come out more golden than I would have chosen for my complexion. The receptionist showed way too much cleavage than I cared to see. For the money you spend here, the service and atmosphere is poor, poor, poor.

Cons: poor service, poor service, poor service

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I used to see Jackie whom I LOVED, but of course she no longer works there. I went twice for coloring/highlights and twice disappointed with the person I saw. Twice I didn't get what I asked for and paid more than I have in my life for absolute disappointment. While the job is alright if I wanted my hair dark, which i didn't. I said highlights, light, blonde many times and got a dark red. ? I paid up the wazoo for something I could have done with a bottle at home. While I said blond, bold highlights, it came out brownish red. After it was washed I noticed it looked dark red and said so but she said it was just the lighting in the parlor. The stylist was very nice, does blow hair out really nicely but when it comes to color, go elsewhere. I wasted a fortune.

0
★☆☆☆☆

I used to see Jackie whom I LOVED, but of course she no longer works there. I went twice for coloring/highlights and twice disappointed with the person I saw. Twice I didn't get what I asked for and paid more than I have in my life for absolute disappointment. While the job is alright if I wanted my hair dark, which i didn't. I said highlights, light, blonde many times and got a dark red. ? I paid up the wazoo for something I could have done with a bottle at home. While I said blond, bold highlights, it came out brownish red. After it was washed I noticed it looked dark red and said so but she said it was just the lighting in the parlor. The stylist was very nice, does blow hair out really nicely but when it comes to color, go elsewhere. I wasted a fortune.

Pros: Atmosphere

Cons: VERY EXPENSIVE, Poor Results, VERY EXPENSIVE

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I've bounced around all over the city in search of a good stylist, from both cheapies to the way overpriced places. Carsten does set you back, big time, but is definitely worth it. I used to see Jackie who is no longer there :( but now see Ruthie. She gives a good cut, great blow out (quick, without burning or pulling my hair which is dry and curly) and does pretty good color. The color wasn't exactly what I asked for but I can't say much since it at least is all one color and looks much healthier -I've been trying highlights at different places and they have made my hair look like a freaky color palatte. I'd suggest bringing a pic for your desired color which is what I will do next time. The haircut is a unique experience -quick and great results even after a month or two.

2
★★★★☆

I've bounced around all over the city in search of a good stylist, from both cheapies to the way overpriced places. Carsten does set you back, big time, but is definitely worth it. I used to see Jackie who is no longer there :( but now see Ruthie. She gives a good cut, great blow out (quick, without burning or pulling my hair which is dry and curly) and does pretty good color. The color wasn't exactly what I asked for but I can't say much since it at least is all one color and looks much healthier -I've been trying highlights at different places and they have made my hair look like a freaky color palatte. I'd suggest bringing a pic for your desired color which is what I will do next time. The haircut is a unique experience -quick and great results even after a month or two.

Pros: Good Cut, Great Blow Out, Staff is really Nice

Cons: $$$$$$$

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What a nightmare! I had a scheduling disaster with these people and no one there seemed to know how to smile. It took three cancellations from their end and a seriously rude and unaccomodating staff before I finally realized this place was not worth the time. I guess they didn't want any new clients because their customer service was less than zero.

0
★☆☆☆☆

What a nightmare! I had a scheduling disaster with these people and no one there seemed to know how to smile. It took three cancellations from their end and a seriously rude and unaccomodating staff before I finally realized this place was not worth the time. I guess they didn't want any new clients because their customer service was less than zero.

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I have gone to Jackie a number of times and each time was better than the last. I was so happy with the results. She gave me advice as to what color and cut would look good on me. She made me feel so comfortable and was very personable. I was so happy when I left the salon. With my last haircut and color I have received so many compliments I can't wait to go back for my next cut and color. Thanks Jackie for making me feel and look great!!!

2
★★★★★

I have gone to Jackie a number of times and each time was better than the last. I was so happy with the results. She gave me advice as to what color and cut would look good on me. She made me feel so comfortable and was very personable. I was so happy when I left the salon. With my last haircut and color I have received so many compliments I can't wait to go back for my next cut and color. Thanks Jackie for making me feel and look great!!!

Pros: friendly, good location, efficient

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I found this salon on citysearch and took a shot at it... and i'm so happy. I went to sania and she was great, my other friend went to ruthy and she looked amazing too. comparing stories we both realized that our stylists were extremely professional and talented. I can't wait to go back - I guess not everybody can be hapopy, but i know we were and we are telling all our friends to go too.

2
★★★★★

I found this salon on citysearch and took a shot at it... and i'm so happy. I went to sania and she was great, my other friend went to ruthy and she looked amazing too. comparing stories we both realized that our stylists were extremely professional and talented. I can't wait to go back - I guess not everybody can be hapopy, but i know we were and we are telling all our friends to go too.

Pros: friendly

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I am new to town and I just had the best hair cut ever by a Patrick. I have blonde thick hair and he was so great he gave me exactly what I wanted. The salon was so nice and clean and the people were very friendly and helpful.I don't understand how any one could have a bad experiance there. I am definitely going to make this my new regular salon and I am telling all my friends they have to go there.Thank you Patrick my hair looks wonderful and I have had non-stop compliments since I cut my hair.

2
★★★★★

I am new to town and I just had the best hair cut ever by a Patrick. I have blonde thick hair and he was so great he gave me exactly what I wanted. The salon was so nice and clean and the people were very friendly and helpful.I don't understand how any one could have a bad experiance there. I am definitely going to make this my new regular salon and I am telling all my friends they have to go there.Thank you Patrick my hair looks wonderful and I have had non-stop compliments since I cut my hair.

Pros: Inexpensive, not crowded, open late

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The girls that work ther were GREAT! very concerned with client satisfaction, I felt very tended to. Going back next week for highlights!!
Thanks Anne-Marie, you made me feel like a million, but for much less!!!

2
★★★★★

The girls that work ther were GREAT! very concerned with client satisfaction, I felt very tended to. Going back next week for highlights!!
Thanks Anne-Marie, you made me feel like a million, but for much less!!!

Pros: space, friendly, natural light

 

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