Bay Parkway Auto Plaza

★★★★☆
  • 7017 Bay Pkwy

    Brooklyn, NY 11204

    Map & Directions
  • 718-234-7800

About Bay Parkway Auto Plaza

Details
3.8 5
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They are crooks! STAY AWAY.\r
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they will try to sell you expensive services you do not need. Worse they will charge more money then they advertised (for the work you did not need). \r
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3
★★★★★

They are crooks! STAY AWAY.\r
\r
they will try to sell you expensive services you do not need. Worse they will charge more money then they advertised (for the work you did not need). \r
\r

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Guaranteed they'll tell you you need something done. I went to dealer 2 months ago and no problems. After I told them, they "ran out" of inspections stickers. Unbelievable, and found out the place I did get my inspection sticker my brake

3
★★★★★

Guaranteed they'll tell you you need something done. I went to dealer 2 months ago and no problems. After I told them, they "ran out" of inspections stickers. Unbelievable, and found out the place I did get my inspection sticker my brake

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Few years ago they told me that my brakes needed to be replaced. So I believed them. My brakes were not working properly after the fix. They needed to refix.

Then two years later, they told me that my brakes need to be replaced. I told them NO. They should check their records and see that I just changed them two years ago. I drive about 3,000 miles per year. Two months later, I went to another auto shop to get my bumper fixed, the mechanic told me that my brakes need to be replaced. Hummmh? That tells me they didn't replace my brakes in the first place.

1
★☆☆☆☆

Few years ago they told me that my brakes needed to be replaced. So I believed them. My brakes were not working properly after the fix. They needed to refix.

Then two years later, they told me that my brakes need to be replaced. I told them NO. They should check their records and see that I just changed them two years ago. I drive about 3,000 miles per year. Two months later, I went to another auto shop to get my bumper fixed, the mechanic told me that my brakes need to be replaced. Hummmh? That tells me they didn't replace my brakes in the first place.

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I just went there over the weekend for my State Inspection. They listed whole bunch of things I needed to do to my car (ie. tune up, transmit ion oil change, emission, coolant flush...) the cost came to $413. I was shocked by the price. Then I found the package specials they posted on the office's window wall with all the things they wanted to do to my car for $255. I brought the issue up with the manager. His reply was he gave me another package that was for $200. The difference between the $255 and the $200 package was the Tuneup. Then I said fine, give me the $200 and add $140 Tuneup that was listed and I am still not paying $413. He refused to do that because the $140 price was part of a package. Then I looked again at the difference between the package. It was the emissions. So I asked the manager what is the retail price for the emissions? He said $60. So I told him to change my charge to the $255 package and the $60. He argued that won't give me a better price but reluctantly changed the price. While waiting for the work to be done, I read the package listing again. The $140 Tuneup charge is the regular retail price.

The manager also told me that I needed to change all four struts on my car because they were rusted. I didn't trust them so I decline the work to be done by them. I went to Direct Drive Diagnostic Center located at 1801 53rd street, Brooklyn. They checked my car out and said my car is in good condition. I don't need to replace them at all. I saw the struts. They had little rust on them. Then we discover that the Bay Parkway Auto Plaza didn't change my coolants even though they charged me for the service. I will not go there again. If you are looking for an honest and knowledgeable auto mechanic who won't rip you off, check out Direct Drive Diagnostic Center.

0
★☆☆☆☆

I just went there over the weekend for my State Inspection. They listed whole bunch of things I needed to do to my car (ie. tune up, transmit ion oil change, emission, coolant flush...) the cost came to $413. I was shocked by the price. Then I found the package specials they posted on the office's window wall with all the things they wanted to do to my car for $255. I brought the issue up with the manager. His reply was he gave me another package that was for $200. The difference between the $255 and the $200 package was the Tuneup. Then I said fine, give me the $200 and add $140 Tuneup that was listed and I am still not paying $413. He refused to do that because the $140 price was part of a package. Then I looked again at the difference between the package. It was the emissions. So I asked the manager what is the retail price for the emissions? He said $60. So I told him to change my charge to the $255 package and the $60. He argued that won't give me a better price but reluctantly changed the price. While waiting for the work to be done, I read the package listing again. The $140 Tuneup charge is the regular retail price.

The manager also told me that I needed to change all four struts on my car because they were rusted. I didn't trust them so I decline the work to be done by them. I went to Direct Drive Diagnostic Center located at 1801 53rd street, Brooklyn. They checked my car out and said my car is in good condition. I don't need to replace them at all. I saw the struts. They had little rust on them. Then we discover that the Bay Parkway Auto Plaza didn't change my coolants even though they charged me for the service. I will not go there again. If you are looking for an honest and knowledgeable auto mechanic who won't rip you off, check out Direct Drive Diagnostic Center.

Cons: The are crooks.

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I come here for my oil changes and minor fixes, they always have you in and out very quick and when they are not busy they give you a free car wash. Just make sure you make an appointment and get a calendar it has several money saving coupons you can make use to get a lot of free stuff like air freshners car washes free vaccum coupons. They tell you only the stuff that needs to get done fixing nothing else.

PROS: Nicely organized
CONS: none at all

5
★★★★★

I come here for my oil changes and minor fixes, they always have you in and out very quick and when they are not busy they give you a free car wash. Just make sure you make an appointment and get a calendar it has several money saving coupons you can make use to get a lot of free stuff like air freshners car washes free vaccum coupons. They tell you only the stuff that needs to get done fixing nothing else.

PROS: Nicely organized
CONS: none at all

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