Beacon Wines & Spirits

★★★☆☆
  • 2120 Broadway

    New York, NY 10023

    Map & Directions
  • 212-877-0028

About Beacon Wines & Spirits

Categories
  • Wine Stores
  • Liquor Stores
Details
  • Shop Online
Hours
M-Sa 10am-10pm, Su 12pm-8pm
Emails
  • info@beaconwine.com
Payment Options
  • American Express
  • Cash
  • Discover
  • MasterCard
  • Visa

Food

Food
More choices in New York:
Resultset_next

Vinivinowine Bar

211 W Broadway New York, NY

Resultset_next

Astor Wines & Spirits Inc

399 Lafayette New York, NY

2.5714 7
Hi! Sign in to let us know how Beacon Wines & Spirits was?
Write a Review
.

NIGHTMARE. \r\nI ordered a case of wine online from Beacon Wine and Spirits. Because they apparently were sold out of the wine that was listed as in stock, THEY SENT ME A DIFFERENT CASE OF WINE from a different vintage with a much lower rating, even though their website clearly states that they will not make changes without contacting the customer first. \r\nI have repeatedly contacted them more than 5 times only to get delays and the run-around, and have been promised that a return label would be emailed, then promised it would be faxed, then provided a Fed EX account number, etc, only later to find that an individual like me cannot ship wine even if it is a return for an item not purchased. My credit card buyer protection states that I must show proof of the return to reverse the charges. I am getting the run around with 4 different employees and managers each promising they will absolutely handle it that particular day.\r\nSTAY FAR AWAY FROM THIS BUSINESS. Maybe honest people can send people like this a message.\r\nThey have a lot of class... unfortunately, all of it is LOW.

0
★☆☆☆☆

NIGHTMARE. \r\nI ordered a case of wine online from Beacon Wine and Spirits. Because they apparently were sold out of the wine that was listed as in stock, THEY SENT ME A DIFFERENT CASE OF WINE from a different vintage with a much lower rating, even though their website clearly states that they will not make changes without contacting the customer first. \r\nI have repeatedly contacted them more than 5 times only to get delays and the run-around, and have been promised that a return label would be emailed, then promised it would be faxed, then provided a Fed EX account number, etc, only later to find that an individual like me cannot ship wine even if it is a return for an item not purchased. My credit card buyer protection states that I must show proof of the return to reverse the charges. I am getting the run around with 4 different employees and managers each promising they will absolutely handle it that particular day.\r\nSTAY FAR AWAY FROM THIS BUSINESS. Maybe honest people can send people like this a message.\r\nThey have a lot of class... unfortunately, all of it is LOW.

.

Just moved in, new to the area... went in to Beacon Wines and had a great experience. I was having Thai food for dinner and Tom at Beacon was a great help in selecting the perfect wine at a great price!\r\n\r\nThey have a great selection of wines and spirits and a very helpfull staff.\r\n\r\nThanks

2
★★★★☆

Just moved in, new to the area... went in to Beacon Wines and had a great experience. I was having Thai food for dinner and Tom at Beacon was a great help in selecting the perfect wine at a great price!\r\n\r\nThey have a great selection of wines and spirits and a very helpfull staff.\r\n\r\nThanks

.

Beacon used to be friendly, and now I'd rather go without, than go in there,\nTheir refrigerated wine has the BOTTOM of the bottles facing out. Why? \nTheir salesmen are rude, pompous, and never fail to give you what you dn't want, Perhaps it's their ignorance of their stock, but that seems pushed by their efforts to make you spend more for what you're guaranteed to dislike.\nAll in all, you'd be better offf going anywhere else (except the vile Martin Bros), Beacon is, in a word, awful. They do everything wrong, from display, categorization, rude salesmen, and those crazy bottom down bottles in the cooler, Add on the chatty (to each other) cashiers, and you have a perfect business model of what NOT to do. \nNo thanks, Beacon.

0
★☆☆☆☆

Beacon used to be friendly, and now I'd rather go without, than go in there,\nTheir refrigerated wine has the BOTTOM of the bottles facing out. Why? \nTheir salesmen are rude, pompous, and never fail to give you what you dn't want, Perhaps it's their ignorance of their stock, but that seems pushed by their efforts to make you spend more for what you're guaranteed to dislike.\nAll in all, you'd be better offf going anywhere else (except the vile Martin Bros), Beacon is, in a word, awful. They do everything wrong, from display, categorization, rude salesmen, and those crazy bottom down bottles in the cooler, Add on the chatty (to each other) cashiers, and you have a perfect business model of what NOT to do. \nNo thanks, Beacon.

.

Prepare to be amazed by the terrible service. \n\nOne person told me that it was difficult to ""deal"" with five people at once when there was a problem with my bill. Read on. It gets better.\n\nAnother asked me ""how we supposed to know what the charge was supposed to be?""\n\nIN THE END, I OWED THEM A COUPLE OF DOLLARS, AS I SUSPECTED.\n\nNo thanks from them. Customers annoy the staff at Beacon. \n\nThere are many great wine stores in 10023. I suggest any other store other than Beacon.\n\n

0
★☆☆☆☆

Prepare to be amazed by the terrible service. \n\nOne person told me that it was difficult to ""deal"" with five people at once when there was a problem with my bill. Read on. It gets better.\n\nAnother asked me ""how we supposed to know what the charge was supposed to be?""\n\nIN THE END, I OWED THEM A COUPLE OF DOLLARS, AS I SUSPECTED.\n\nNo thanks from them. Customers annoy the staff at Beacon. \n\nThere are many great wine stores in 10023. I suggest any other store other than Beacon.\n\n

.

This shop has a very good selection of wines from all over the world. The prices are about average, & the staff are helpful. They do however tend to push the more expensive wines.

4
★★★★☆

This shop has a very good selection of wines from all over the world. The prices are about average, & the staff are helpful. They do however tend to push the more expensive wines.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

beautiful gift baskets and gift selections available free delivery and gift certificates available go to one of there wine tasting and try high rated wines pleasant and comfortable shopping experience

4
★★★★☆

beautiful gift baskets and gift selections available free delivery and gift certificates available go to one of there wine tasting and try high rated wines pleasant and comfortable shopping experience

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I've been buying wine and liquor for about 13 years and until a couple of years ago they had the most delightful upbeat group in there. I think the place changed owners or management maybe, but now they are pretty cold. When I buy a birthday card for $2.50 they say thanks, but when I drop $100 on wine they just push the bag at me and stare. I'll keep shopping there because it's only a couple of blocks awayand they're well stocked, but sometimes I walk down to 67th street liquors just to avoid the attitude.

1
★★★☆☆

I've been buying wine and liquor for about 13 years and until a couple of years ago they had the most delightful upbeat group in there. I think the place changed owners or management maybe, but now they are pretty cold. When I buy a birthday card for $2.50 they say thanks, but when I drop $100 on wine they just push the bag at me and stare. I'll keep shopping there because it's only a couple of blocks awayand they're well stocked, but sometimes I walk down to 67th street liquors just to avoid the attitude.

Pros: spacious, well stocked, location

Cons: expensive, nasty people

Message from Beacon Wines & Spirits

Beacon Wines & Spirits has been serving the Upper West Side of Manhattan and beyond for just over 20 years now. We carry an extensive selection of wines and spirits from throughout the world. We offer case discounts, delivery and shipping (where permitted). You can find us on the web at www.beaconwine.com, call us at 212 877-0028 or come visit us at our location on West 74th street and Broadway!

Yext PowerListings

 

Wait, you're the expert.

If you've been to or used Beacon Wines & Spirits, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review