PC Expanders of Amherst Inc

★★★☆☆
  • 3343 Sheridan Dr

    Buffalo, NY 14226

    Map & Directions
  • 716-834-2111

Computer & Internet Services

Computer & Internet Services
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Best professionals in Western New York. They will quote any work and always stick to that quote

3
★★★★★

Best professionals in Western New York. They will quote any work and always stick to that quote

.

Absolute waste of money. They take 6 weeks to fix what best buy did for me in a single afternoon. The tech's are tolerable but the old fart who runs the place has lost his marbles

DO NOT WASTE YOUR TIME AND MONEY AT PC EXPANDERS.

I

3
★★★★★

Absolute waste of money. They take 6 weeks to fix what best buy did for me in a single afternoon. The tech's are tolerable but the old fart who runs the place has lost his marbles

DO NOT WASTE YOUR TIME AND MONEY AT PC EXPANDERS.

I

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I have used PC Expanders many times over the last 5-6 years. They are friendly and don't talk "tech" to you. They explain what they are going to do and spend as much time with you as you need. They are very reasonably priced and with me rarely take more than two days to repair the computer.
I recommend them to everyone and have never heard any compliants

5
★★★★★

I have used PC Expanders many times over the last 5-6 years. They are friendly and don't talk "tech" to you. They explain what they are going to do and spend as much time with you as you need. They are very reasonably priced and with me rarely take more than two days to repair the computer.
I recommend them to everyone and have never heard any compliants

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You need to totally avoid this creep. I took my computer in January 9th for a simple replacement of a power socket. He said he needed to order the part. I didn't hear back from him until January 25th. I took the computer there anyway in fine working condition. It had worked since I first contacted him. He told me I would have it next day as it was a simple fix. Next day I called and he told me he was too busy to get to it. So I told him I need it for the weekend (since everyone in my house had been using it) so I would pick it up. He said I can't because it was in parts. He said it first worked after he replaced it but then he couldn't get it to start. He has been jerking me around since then (it is now April 2012). I have filed an official Better Business claim. I want my pc back in working condition as I left it. If the BBB can't convince him to compensate me, I will pursue it to the fullest to prove a point here. Don't go to this guy, he is a rip off. Check the compaints here. There are tons on other sites as well (to bad we can't combine them). The only good words are from the 2 Jeremy's who I hear are affiliated with him. Warning! Stay away (check below, he is a racist as well according to one of the emails).

1
★☆☆☆☆

You need to totally avoid this creep. I took my computer in January 9th for a simple replacement of a power socket. He said he needed to order the part. I didn't hear back from him until January 25th. I took the computer there anyway in fine working condition. It had worked since I first contacted him. He told me I would have it next day as it was a simple fix. Next day I called and he told me he was too busy to get to it. So I told him I need it for the weekend (since everyone in my house had been using it) so I would pick it up. He said I can't because it was in parts. He said it first worked after he replaced it but then he couldn't get it to start. He has been jerking me around since then (it is now April 2012). I have filed an official Better Business claim. I want my pc back in working condition as I left it. If the BBB can't convince him to compensate me, I will pursue it to the fullest to prove a point here. Don't go to this guy, he is a rip off. Check the compaints here. There are tons on other sites as well (to bad we can't combine them). The only good words are from the 2 Jeremy's who I hear are affiliated with him. Warning! Stay away (check below, he is a racist as well according to one of the emails).

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From the standpoint of a business owner, I can tell you this: If you lose your temper, you lose your client. This place has mirginally acceptable service but customer service needs improvement.

PS: Jeremy T (who wrote the review above and is affiliated to PC expanders) don't you think its unprofessional (and incredably cheap) to be giving yourself 5-star ratings? Caught you red handed!

1
★☆☆☆☆

From the standpoint of a business owner, I can tell you this: If you lose your temper, you lose your client. This place has mirginally acceptable service but customer service needs improvement.

PS: Jeremy T (who wrote the review above and is affiliated to PC expanders) don't you think its unprofessional (and incredably cheap) to be giving yourself 5-star ratings? Caught you red handed!

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Business Response:

We don't have anyone employed at PC Expanders named Jermey. Please contact us to explain this statement
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PC Expanders has always given me great service at reasonable prices. For all you complainers, try going to another computer repair place for their prices. All companies run into glitches that may take longer than you want but patience is a virtue. How many times do you "whiners" go on a site and compliment a business? You probably called and complained to the technicians 50 times a day, you probably deserved your bad experience.

I highly recommend PC expanders for quick, affordable services.

5
★★★★★

PC Expanders has always given me great service at reasonable prices. For all you complainers, try going to another computer repair place for their prices. All companies run into glitches that may take longer than you want but patience is a virtue. How many times do you "whiners" go on a site and compliment a business? You probably called and complained to the technicians 50 times a day, you probably deserved your bad experience.

I highly recommend PC expanders for quick, affordable services.

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I went to PC expanders looking for spyware removal and a computer tune up. I had read some terrible reviews online but I thought it was worth a shot since they were affordable. I was wrong.
they are such a terrible waste of time and money.

3
★★★★★

I went to PC expanders looking for spyware removal and a computer tune up. I had read some terrible reviews online but I thought it was worth a shot since they were affordable. I was wrong.
they are such a terrible waste of time and money.

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It took them 5 weeks to fix my laptop keypad. I was overcharged for it.

As an american, I am accustomed to receiving good service and customer satisfaction. This place is certainly an eye opener to how this country of our is

3
★★★★★

It took them 5 weeks to fix my laptop keypad. I was overcharged for it.

As an american, I am accustomed to receiving good service and customer satisfaction. This place is certainly an eye opener to how this country of our is

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well, what can I say? stop throwing away your money. An utter waste of my effort in trying to get my computer fixed. If I knew the peeople who run this place had absolutely no people skills whatsoever, then I would never have gone here.

How can a HD formatting and OS re-installation possibly take 2 weeks.

I had been to this website before to express my opinion, just like any other dissatisfied customer would, but when I returned those comments were removed...only the preferred ones were retained. STRANGE!

1
★☆☆☆☆

well, what can I say? stop throwing away your money. An utter waste of my effort in trying to get my computer fixed. If I knew the peeople who run this place had absolutely no people skills whatsoever, then I would never have gone here.

How can a HD formatting and OS re-installation possibly take 2 weeks.

I had been to this website before to express my opinion, just like any other dissatisfied customer would, but when I returned those comments were removed...only the preferred ones were retained. STRANGE!

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I went in for an SD chip replacement. Slow service. Very bad staff. When I asked why it was taking so long, the manager said if I was not happy with the service, then I should go back to my country. Is this a reasonable way to address customers? I know many people are racist, but its a good idea to keep those comments to ones self if they want to keep their business going.

I am definately reporting him

1
★☆☆☆☆

I went in for an SD chip replacement. Slow service. Very bad staff. When I asked why it was taking so long, the manager said if I was not happy with the service, then I should go back to my country. Is this a reasonable way to address customers? I know many people are racist, but its a good idea to keep those comments to ones self if they want to keep their business going.

I am definately reporting him

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I went to PC expanders looking for spyware removal and a computer tune up. I had read some terrible reviews online but I thought it was worth a shot since they were affordable. I was wrong.

they are such a terrible waste of time and money. I got back the computer in a worse condition. There were scratches on the screen. I tried to explain saying the liquid plasma screen is sensitive and must be handled with care. I got yelled at by the manager. He said 'if you are not a tech, i suggest you shut up and be happy with what you have'

horrid customer service. Innocent customers beware

1
★☆☆☆☆

I went to PC expanders looking for spyware removal and a computer tune up. I had read some terrible reviews online but I thought it was worth a shot since they were affordable. I was wrong.

they are such a terrible waste of time and money. I got back the computer in a worse condition. There were scratches on the screen. I tried to explain saying the liquid plasma screen is sensitive and must be handled with care. I got yelled at by the manager. He said 'if you are not a tech, i suggest you shut up and be happy with what you have'

horrid customer service. Innocent customers beware

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The worst service I have every received. The manager is very rude and openly racist. My computer has been stuck there for three weeks and I still have not got it back. Every time I call, they yell at me and hang up

I have decided to take my computer back and take it to a different service business. All I wanted was some hardware replacement and they have treated me like trash since day 1

1
★☆☆☆☆

The worst service I have every received. The manager is very rude and openly racist. My computer has been stuck there for three weeks and I still have not got it back. Every time I call, they yell at me and hang up

I have decided to take my computer back and take it to a different service business. All I wanted was some hardware replacement and they have treated me like trash since day 1

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P C Expanders Incorporated built a computer for me a little while ago and the computer was fine at first but then started to have problems. I tried to upgrade the graphics and sound cards with parts that I purchased from them but they were not working. Long story short I found out that the motherboard had faulty sockets. They would not fix this problem or replace the part since it was over a year old. Three of the six sockets were bad on the motherboard. It was a little suspicious since the cards on the board were spread out in the working slots. Either way the people were nice but the ultimate decision by the manager was not very helpful. Overall I have mixed feelings of this business.

3
★★★☆☆

P C Expanders Incorporated built a computer for me a little while ago and the computer was fine at first but then started to have problems. I tried to upgrade the graphics and sound cards with parts that I purchased from them but they were not working. Long story short I found out that the motherboard had faulty sockets. They would not fix this problem or replace the part since it was over a year old. Three of the six sockets were bad on the motherboard. It was a little suspicious since the cards on the board were spread out in the working slots. Either way the people were nice but the ultimate decision by the manager was not very helpful. Overall I have mixed feelings of this business.

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0 out of 3 people found this review helpful.

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Ever experience pushy sales people? Not these people at PC Expanders. The staff is knowledgeable and helpful. They offer PC repair services as well as sales (PC upgrade parts). Unfortunately they did not carry the part that I was looking for. Not a big deal, I would still recommend them if you are looking to get your PC fixed.

4
★★★★☆

Ever experience pushy sales people? Not these people at PC Expanders. The staff is knowledgeable and helpful. They offer PC repair services as well as sales (PC upgrade parts). Unfortunately they did not carry the part that I was looking for. Not a big deal, I would still recommend them if you are looking to get your PC fixed.

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0 out of 4 people found this review helpful.

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I took my pc here to be fixed a couple of times. They are very friendly and trustworthy when it comes to personal computer repairs. They won't try to sell you something you don't need.

4
★★★★☆

I took my pc here to be fixed a couple of times. They are very friendly and trustworthy when it comes to personal computer repairs. They won't try to sell you something you don't need.

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0 out of 4 people found this review helpful.

 

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