Amherst Small Animal Hospital

★★★★☆
  • 2217 Kensington Ave

    Buffalo, NY 14226

    Map & Directions
  • 716-839-1100

About Amherst Small Animal Hospital

Hours
Mon-Tue 7:30am-6pm, Thu-Fri 7:30am-6pm, Wed 7:30am-8pm

Pets & Animals

Pets & Animals
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Amherst Small Animal Hospital is the BEST around!! I have dealt with both Dr Stein and Dr Hill for several years. They are both very knowledgable and took the time with each visit to not only diagnose my dog, but also explain (in non Dr terms) it to me fully. They also gave me several treatment options and explained each one. The staff there is top notch! The receptionist always greets us with a smile. The nurses are wonderful and the assistants are very well trained and compassionate. My last visit was last Friday and I just can't say enough great things about the staff who helped care for my pooch - from the receptionist who "baby talk"ed my dog, the nurse who did his bloodwork, the Dr who explained everything and put me at ease and the friendly assistant who held my wiggly guy so the Dr could examine him. I love Amherst Small Animal Hospital and will be a customer for life! If you're looking for exceptional care for your pet, I highly recommend this place! Thank you for taking care of our "kids".

5
★★★★★

Amherst Small Animal Hospital is the BEST around!! I have dealt with both Dr Stein and Dr Hill for several years. They are both very knowledgable and took the time with each visit to not only diagnose my dog, but also explain (in non Dr terms) it to me fully. They also gave me several treatment options and explained each one. The staff there is top notch! The receptionist always greets us with a smile. The nurses are wonderful and the assistants are very well trained and compassionate. My last visit was last Friday and I just can't say enough great things about the staff who helped care for my pooch - from the receptionist who "baby talk"ed my dog, the nurse who did his bloodwork, the Dr who explained everything and put me at ease and the friendly assistant who held my wiggly guy so the Dr could examine him. I love Amherst Small Animal Hospital and will be a customer for life! If you're looking for exceptional care for your pet, I highly recommend this place! Thank you for taking care of our "kids".

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Dr. Stein and his staff are absolutely extraordinary. They are wonderful, from phone contacts to office visits and any questions. I have taken my dogs to ASAH for the past 16 years. Dr. Stein's expertise is unparalleled. It is evident that he truly loves his career and his patients. He explains every treatment option and the reasons for it. He was incredibly compassionate with Max, my Cocker Spaniel, and his treatment gave Max an extremely high quality of life for 15 years. Now he is Ceili's doctor, and both Ceili and I couldn't be happier with his expert and gentle care. The entire ASAH staff is wonderful!

5
★★★★★

Dr. Stein and his staff are absolutely extraordinary. They are wonderful, from phone contacts to office visits and any questions. I have taken my dogs to ASAH for the past 16 years. Dr. Stein's expertise is unparalleled. It is evident that he truly loves his career and his patients. He explains every treatment option and the reasons for it. He was incredibly compassionate with Max, my Cocker Spaniel, and his treatment gave Max an extremely high quality of life for 15 years. Now he is Ceili's doctor, and both Ceili and I couldn't be happier with his expert and gentle care. The entire ASAH staff is wonderful!

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Dr. Leach is a peach! Went to Brighton Eggert for 20 yrs, then my vet left and I searched and searched for someone who would be able to give my pets the TLC I expected them to receive. Dr. Leach is so knowledgeable, gentle, caring, helps you decide what is best for your pet and pocket book. She takes time to explain the meds, procedures, side effects and genuinely loves my fur butt babies. Several of my pets have life threatening disease and I can say that because of her expertise and caring, they have lived far beyond their projected expectations. Dr. Leach is always smiling, soft spoken, a beautiful woman and I'm so lucky that my fur children love her also. Services are not inexpensive but the state-of-the-art surgery and anesthesia suite assure that my pets will receive absolutely A1 care...better than human docs sometime. She has called on her own time to discuss choices of treatment and lab results. I only wish the hours were extended and maybe some hours on Saturday. No matter, I would follow her anywhere. She's worth it!

5
★★★★★

Dr. Leach is a peach! Went to Brighton Eggert for 20 yrs, then my vet left and I searched and searched for someone who would be able to give my pets the TLC I expected them to receive. Dr. Leach is so knowledgeable, gentle, caring, helps you decide what is best for your pet and pocket book. She takes time to explain the meds, procedures, side effects and genuinely loves my fur butt babies. Several of my pets have life threatening disease and I can say that because of her expertise and caring, they have lived far beyond their projected expectations. Dr. Leach is always smiling, soft spoken, a beautiful woman and I'm so lucky that my fur children love her also. Services are not inexpensive but the state-of-the-art surgery and anesthesia suite assure that my pets will receive absolutely A1 care...better than human docs sometime. She has called on her own time to discuss choices of treatment and lab results. I only wish the hours were extended and maybe some hours on Saturday. No matter, I would follow her anywhere. She's worth it!

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I'm sorry--I thought this was another place and I don't know anything about this place but I cannot delete my review.

1
★★★☆☆

I'm sorry--I thought this was another place and I don't know anything about this place but I cannot delete my review.

.

I've changed vets many times over the past 20 years because of relocating or unhappy experiences. Dr. Leach, by far, has exceeded my expectations. Many times when humans have been "misdiagnosed" we become angry if certain tests weren't performed that would have/could have determined the problem. So when I read the review by Michele N., I feel her accusing the Amherst Small Animal Hospital of "up-selling" is unfair. It's also unrealistic to expect any Doctor to take your call each time you call. I'm sure they're bombarded with calls daily.

Dr. Leach communicated with me via both phone and email, responding to my emails even on her days off, and kept me educated on the condition of my 3 lb. Yorkie who was referred to a Rochester heart specialist for surgery. After her surgery she experienced a setback, injuring muscles that were still healing from the surgery, and went through extreme pain for two weeks. The pain med that was provided after her surgery now wasn't enough to manage the pain due to her new injury. Dr. Leach prescribed a special pain med cocktail which finally was able to comfort my little girl while she healed. Because of her small size, I was very uncomfortable with her being on multiple meds and I received a very detailed explanation from Dr. Leach (email) educating me on how the meds work together and their role in managing pain. I preferred it in email because I referred to her explanation numerous times.

The specialist in Rochester applauded Dr. Leach for detecting my little girl's heart condition. The vet who performed a checkup two months earlier, before I purchased her, didn't catch her heart condition. Dr. Leach and the staff at Amherst Small Animal Hospital was by my side through this very stressful time and I can't thank them enough for their attention to me and compassion for my little girl.

5
★★★★★

I've changed vets many times over the past 20 years because of relocating or unhappy experiences. Dr. Leach, by far, has exceeded my expectations. Many times when humans have been "misdiagnosed" we become angry if certain tests weren't performed that would have/could have determined the problem. So when I read the review by Michele N., I feel her accusing the Amherst Small Animal Hospital of "up-selling" is unfair. It's also unrealistic to expect any Doctor to take your call each time you call. I'm sure they're bombarded with calls daily.

Dr. Leach communicated with me via both phone and email, responding to my emails even on her days off, and kept me educated on the condition of my 3 lb. Yorkie who was referred to a Rochester heart specialist for surgery. After her surgery she experienced a setback, injuring muscles that were still healing from the surgery, and went through extreme pain for two weeks. The pain med that was provided after her surgery now wasn't enough to manage the pain due to her new injury. Dr. Leach prescribed a special pain med cocktail which finally was able to comfort my little girl while she healed. Because of her small size, I was very uncomfortable with her being on multiple meds and I received a very detailed explanation from Dr. Leach (email) educating me on how the meds work together and their role in managing pain. I preferred it in email because I referred to her explanation numerous times.

The specialist in Rochester applauded Dr. Leach for detecting my little girl's heart condition. The vet who performed a checkup two months earlier, before I purchased her, didn't catch her heart condition. Dr. Leach and the staff at Amherst Small Animal Hospital was by my side through this very stressful time and I can't thank them enough for their attention to me and compassion for my little girl.

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I have been with ASAH for 10 years with both dogs and cats and have had 2 really bad experiences with our cats. Twice I had to ahve a young cat operated on and both times the cat died - with the same explanation - the heart was too weak. There was no mention of a weak heart during any previous discussions of the cat's health. Tthe first case the cat was only 9 months old and had a kidney blockage which is apparently very common in cats. I was called after surgery and told everything was fine. An hour later I was called and told the cat died of heart failure. In the most recent case, the initial diagnosis was kidney disease. After 3 days, I was told that there must be a blockage. Further tests were done to find the blockage, followed by "routine" surgery. Again,. the initial report I got was that the cat (6 yrs old - young for a cat) was doing well. The cat again died the following morning due to heart failure. I find it hard to beleive that this could happen twice to 2 relatively young cats for the same reason. I don't feel that in the most recent case, the cat was diagnosed properly and I do notel that she was monitored closely enough after surgery. the office was losed for theekend and I was advised that if she was doing ok, they would keep her there and check on her but if she seemed like she needed additional monitoring, she would be transferred to a 24 hour facility. I was told that at 10:00 she was showing some distress, her medication was changed and she was given oxygen. She was checked again at 5:30 and again showed signs of stress and was given oxygen. When she was checked at 9:30, she was dead. I was never contacted to determione if I wanted to have her transferred to a 24 hour facility. Tjhis should have been my decisiion, not the vet's. Although I have not had any issues with my dogs, I will be changing vets for my current 1 year old dog. I have lost complete faith in this practice.

0
★☆☆☆☆

I have been with ASAH for 10 years with both dogs and cats and have had 2 really bad experiences with our cats. Twice I had to ahve a young cat operated on and both times the cat died - with the same explanation - the heart was too weak. There was no mention of a weak heart during any previous discussions of the cat's health. Tthe first case the cat was only 9 months old and had a kidney blockage which is apparently very common in cats. I was called after surgery and told everything was fine. An hour later I was called and told the cat died of heart failure. In the most recent case, the initial diagnosis was kidney disease. After 3 days, I was told that there must be a blockage. Further tests were done to find the blockage, followed by "routine" surgery. Again,. the initial report I got was that the cat (6 yrs old - young for a cat) was doing well. The cat again died the following morning due to heart failure. I find it hard to beleive that this could happen twice to 2 relatively young cats for the same reason. I don't feel that in the most recent case, the cat was diagnosed properly and I do notel that she was monitored closely enough after surgery. the office was losed for theekend and I was advised that if she was doing ok, they would keep her there and check on her but if she seemed like she needed additional monitoring, she would be transferred to a 24 hour facility. I was told that at 10:00 she was showing some distress, her medication was changed and she was given oxygen. She was checked again at 5:30 and again showed signs of stress and was given oxygen. When she was checked at 9:30, she was dead. I was never contacted to determione if I wanted to have her transferred to a 24 hour facility. Tjhis should have been my decisiion, not the vet's. Although I have not had any issues with my dogs, I will be changing vets for my current 1 year old dog. I have lost complete faith in this practice.

Pros: Office staff is kind

Cons: Bad diagnosis

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I had a wonderful experience with Dr. Stein and Dr. Leach for years! For many years, my cocker spaniel Brittany and I were seen by these highly skilled doctors who also knew that my person in fur was a member of my family. Whenever there was a health concern, they advised me of the necessary care which sometimes included diagnostic tests, Rxs, and even surgery. All decisions were informed decisions and not made in haste. I was welcomed into the dental room, as well as the surgical prep and surgical rooms to observe surgery. The procedures were explained to me and all of the proper anesthesia and monitoring machines that a human would need were used. This equipment is very expensive and not used by all veterinarians. But Dr. Stein feels he would have nothing less because of the safety factor and the comfort of our family members. I was extremely happy with the care Brittany and I received and will bring my new puppy to them very soon!

5
★★★★★

I had a wonderful experience with Dr. Stein and Dr. Leach for years! For many years, my cocker spaniel Brittany and I were seen by these highly skilled doctors who also knew that my person in fur was a member of my family. Whenever there was a health concern, they advised me of the necessary care which sometimes included diagnostic tests, Rxs, and even surgery. All decisions were informed decisions and not made in haste. I was welcomed into the dental room, as well as the surgical prep and surgical rooms to observe surgery. The procedures were explained to me and all of the proper anesthesia and monitoring machines that a human would need were used. This equipment is very expensive and not used by all veterinarians. But Dr. Stein feels he would have nothing less because of the safety factor and the comfort of our family members. I was extremely happy with the care Brittany and I received and will bring my new puppy to them very soon!

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Amherst Small Animal is nothing short of amazing. Dr. Leach is intelligent and treats ALL of her clients with respect, and she is looking out for the pets best interest, not her pocket book. Michelle, if you can write your own rx, and you cant determine the difference between the symptoms and the diagnosis on a chart, that is quite sad, and I would not pay attention to your rating, or any medical advice you gave. My pets are my family, they are my life. I will only take them to Amherst for any surgical procedure. I have a problem cat, at Amherst Small Animal hospital she is treated with respect, and great care, she is not thrown into a glass cage and gassed into submission, but rather given reversible injectable sedatives that harm her in no way. Blood work helps to find things that can not be found on regular physical, how Michelle, you don't know this, blows my mind. The anesthesia at Amherst, and the monitoring that is done during surgeries makes most other area hospitals look as archaic as the using masks or tanks to anesthetize a pet. I do not mind paying when I get far more than an rx when I walk out the door, I also get a healthy, happy pet, and the knowledge that I am not a file number, but a person, with a name, that loves my pet and will accept only the very best for her, or him. If you are price shopping for the cheapest vet, and want one who will skip the concern for your pet Amherst Small Animal Hospital is DEFINITELY not the place to go. Surely, Michelle, if cheap care, and disregard for your pets well being is what you want, that is easily enough found. Simply open up the yellow pages and choose the closest vet to where you live, then you can even save on gas!!

5
★★★★★

Amherst Small Animal is nothing short of amazing. Dr. Leach is intelligent and treats ALL of her clients with respect, and she is looking out for the pets best interest, not her pocket book. Michelle, if you can write your own rx, and you cant determine the difference between the symptoms and the diagnosis on a chart, that is quite sad, and I would not pay attention to your rating, or any medical advice you gave. My pets are my family, they are my life. I will only take them to Amherst for any surgical procedure. I have a problem cat, at Amherst Small Animal hospital she is treated with respect, and great care, she is not thrown into a glass cage and gassed into submission, but rather given reversible injectable sedatives that harm her in no way. Blood work helps to find things that can not be found on regular physical, how Michelle, you don't know this, blows my mind. The anesthesia at Amherst, and the monitoring that is done during surgeries makes most other area hospitals look as archaic as the using masks or tanks to anesthetize a pet. I do not mind paying when I get far more than an rx when I walk out the door, I also get a healthy, happy pet, and the knowledge that I am not a file number, but a person, with a name, that loves my pet and will accept only the very best for her, or him. If you are price shopping for the cheapest vet, and want one who will skip the concern for your pet Amherst Small Animal Hospital is DEFINITELY not the place to go. Surely, Michelle, if cheap care, and disregard for your pets well being is what you want, that is easily enough found. Simply open up the yellow pages and choose the closest vet to where you live, then you can even save on gas!!

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1 out of 1 people found this review helpful.

.

I have had nothing but a great experience with Dr Stein and his staff. I left my other vet and have been happy with the personal attention my dog and I receive. This staff is always very very friendly and encourage me to call with any questions. Most of all, i am left with feelings of hope for my terminally ill "best Friend" every time I leave there. The staff is very encouraging and extremely HOPEFUL, which means so very much.
geriann bush
buffalo

1
★☆☆☆☆

I have had nothing but a great experience with Dr Stein and his staff. I left my other vet and have been happy with the personal attention my dog and I receive. This staff is always very very friendly and encourage me to call with any questions. Most of all, i am left with feelings of hope for my terminally ill "best Friend" every time I leave there. The staff is very encouraging and extremely HOPEFUL, which means so very much.
geriann bush
buffalo

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I have been going to Amherst Small Animal Hospital with my dog for a few years now based on a recommendation from a friend who also is happy there. The entire staff just seems so smart and they are very nice. The doctors really take time and talk with you. It's not crazy busy and you're not rushed through your appointment like at most vets. My vet even gives me "homework" to study before making certain decisions in the care of my dog. I feel like every visit is a lesson. I used to go elsewhere, but when my dog started having issues and needed more than just annual vaccines, it became very clear that I needed a new vet. We found just what we were looking for - We are very happy at Amherst.

2
★★★★★

I have been going to Amherst Small Animal Hospital with my dog for a few years now based on a recommendation from a friend who also is happy there. The entire staff just seems so smart and they are very nice. The doctors really take time and talk with you. It's not crazy busy and you're not rushed through your appointment like at most vets. My vet even gives me "homework" to study before making certain decisions in the care of my dog. I feel like every visit is a lesson. I used to go elsewhere, but when my dog started having issues and needed more than just annual vaccines, it became very clear that I needed a new vet. We found just what we were looking for - We are very happy at Amherst.

.

The following review still applies to Dr. Leach, but now that she is no longer at Amherst Small Animal Hospital (she's at Abbott Road Animal Hospital), the care at Amherst is just average. There is no more homework, no more thorough phone calls, and no more highly personalized and caring attention. The staff is nice and the site is clean. It's expensive, and I used to feel it was worth it. But, I have seen Dr. Leach at her new office, and although its a drive, the significant cost savings are worth the gas money! No matter where she is, Dr. Leach provides awesome service! I love Dr. Leach!!!! She's still a "5 out of 5", but I'm changing my rating of Amherst to 3. Too bad they couldn't keep her! Here's my old review:

Hello,
I am mostly writing this because I saw the review above and I feel a need to undo what was done by that previous poster. As much as I believe that person had an unfortunate experience, I have been a client at Amherst for a few years now and have been nothing but impressed there. I previously went to Brighton-Eggert which was always very crowded and busy. At Amherst, they take a lot of time with you and perform what I must say is an amazingly thorough physical. It is true that there are multiple veterinarians there, but I simply ask for my favorite one each time. She always remembers me and my dog. She understands that my dog is a real family member. And, while I do drop a pretty penny to go there, I have complete confidence in her abilities to make sure my dog is as healthy as possible. She even let me stay and watch as she performed my dog's dental cleaning! The doctor went over the x-rays with me and let me watch the dental surgery to take out my dog's bad teeth (it's just like our dentist!). You wouldn't believe how smart and high-tech these people are! And they invite you to stay and check it out (take them up on it - it's great!).

As for the phone call thing... I've called several times for various things and I actually don't expect the doctor to be able to take my call each and every time. I mean, I wonder how many phone calls they get every day to take in-between surgeries and appointments? They can't get on the phone right away or even for every phone call. It's just like when I call my doctor's office. I really feel that the person above has unrealistic expectations from a vet. Not only that, but i'd be skeptical about any vet that will give medical advice without performing a physical!

Amherst Small Animal Hospital is the best! I sing their praises all the time! And, I went there based on a friend's recommendation who is also very happy there. Hope this helps!

3
★★★☆☆

The following review still applies to Dr. Leach, but now that she is no longer at Amherst Small Animal Hospital (she's at Abbott Road Animal Hospital), the care at Amherst is just average. There is no more homework, no more thorough phone calls, and no more highly personalized and caring attention. The staff is nice and the site is clean. It's expensive, and I used to feel it was worth it. But, I have seen Dr. Leach at her new office, and although its a drive, the significant cost savings are worth the gas money! No matter where she is, Dr. Leach provides awesome service! I love Dr. Leach!!!! She's still a "5 out of 5", but I'm changing my rating of Amherst to 3. Too bad they couldn't keep her! Here's my old review:

Hello,
I am mostly writing this because I saw the review above and I feel a need to undo what was done by that previous poster. As much as I believe that person had an unfortunate experience, I have been a client at Amherst for a few years now and have been nothing but impressed there. I previously went to Brighton-Eggert which was always very crowded and busy. At Amherst, they take a lot of time with you and perform what I must say is an amazingly thorough physical. It is true that there are multiple veterinarians there, but I simply ask for my favorite one each time. She always remembers me and my dog. She understands that my dog is a real family member. And, while I do drop a pretty penny to go there, I have complete confidence in her abilities to make sure my dog is as healthy as possible. She even let me stay and watch as she performed my dog's dental cleaning! The doctor went over the x-rays with me and let me watch the dental surgery to take out my dog's bad teeth (it's just like our dentist!). You wouldn't believe how smart and high-tech these people are! And they invite you to stay and check it out (take them up on it - it's great!).

As for the phone call thing... I've called several times for various things and I actually don't expect the doctor to be able to take my call each and every time. I mean, I wonder how many phone calls they get every day to take in-between surgeries and appointments? They can't get on the phone right away or even for every phone call. It's just like when I call my doctor's office. I really feel that the person above has unrealistic expectations from a vet. Not only that, but i'd be skeptical about any vet that will give medical advice without performing a physical!

Amherst Small Animal Hospital is the best! I sing their praises all the time! And, I went there based on a friend's recommendation who is also very happy there. Hope this helps!

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I chose this vet mostly because it was less than one block from my house. The prices are substantially more expensive than other vets, but the convenience was great. The constant turnover of vets other than the owner should have been a giant warning to me. Five years with minimal problems, other than constantly trying to "upsell" me on unnecessary procedures / medications and never seeing the same vet twice. The "if you love your pet you'd do this" hard sell is annoying at first, and then eventually disgusting. Thankfully I managed to avoid most of them. However, over the last year they have become ridiculous. A check up for my 12 year old dog and a request for some anti-inflammatories for his arthritis led to pressure to run "routine" blood tests - CBC, CMP, etc. My dog hadn't been his usual energetic self, so I succumbed to the pressure. $400 later told me that all was normal. Great. And they gave me a pill and charged me 4 times what I could get it for on the internet. So about a month later, my dog develops diarrhea, and every episode caused him to SCREAM. Up to ten times a day. Another $600 (including x-rays and the same blood tests yet again) and the vet tells me he has diarrhea and sends me home with Metamucil and a bunch of pain meds. Needless to say, he got worse. Several phone calls - (the first few NOT returned) and a receptionist finally called me back (not the vet) and offered more pain meds. If I wasn't satisfied with this, I needed to bring him back in. FOR WHAT?? More x-rays? So I did some research, and decided the dog may have colitis. I called the vet again and asked for prednisone (an anti-inflammatory steroid) to see if it would help. Once again, a RECEPTIONIST called me back at 4pm on a Friday and said that the vet disagreed, because if it was colitis, my dog would have diarrhea. Excuse me? Did you read your own writing in the chart (which I have a copy of by this point), you know, the line where it says Diagnosis: diarrhea???????? When I asked to speak to the vet, she told me that they were gone for the weekend and were on vacation, and told me if it was an emergency to take the dog to the ER. What a bunch of crap. So I called another well-known WNY vet service that my kennel recommended, spoke with someone and they actually gave me advice without seeing the dog. I made an appointment with them, wrote an RX for prednisone myself, put him on a special diet and in 3 days he was better. After almost a month of suffering due to complete incompetence and lack of any and all concern, he recovered. He is now on a special diet advised by another vet and some diet supplements. Lesson learned is to be proactive much sooner. Bottom line: stay far, far away from this place.

1
★☆☆☆☆

I chose this vet mostly because it was less than one block from my house. The prices are substantially more expensive than other vets, but the convenience was great. The constant turnover of vets other than the owner should have been a giant warning to me. Five years with minimal problems, other than constantly trying to "upsell" me on unnecessary procedures / medications and never seeing the same vet twice. The "if you love your pet you'd do this" hard sell is annoying at first, and then eventually disgusting. Thankfully I managed to avoid most of them. However, over the last year they have become ridiculous. A check up for my 12 year old dog and a request for some anti-inflammatories for his arthritis led to pressure to run "routine" blood tests - CBC, CMP, etc. My dog hadn't been his usual energetic self, so I succumbed to the pressure. $400 later told me that all was normal. Great. And they gave me a pill and charged me 4 times what I could get it for on the internet. So about a month later, my dog develops diarrhea, and every episode caused him to SCREAM. Up to ten times a day. Another $600 (including x-rays and the same blood tests yet again) and the vet tells me he has diarrhea and sends me home with Metamucil and a bunch of pain meds. Needless to say, he got worse. Several phone calls - (the first few NOT returned) and a receptionist finally called me back (not the vet) and offered more pain meds. If I wasn't satisfied with this, I needed to bring him back in. FOR WHAT?? More x-rays? So I did some research, and decided the dog may have colitis. I called the vet again and asked for prednisone (an anti-inflammatory steroid) to see if it would help. Once again, a RECEPTIONIST called me back at 4pm on a Friday and said that the vet disagreed, because if it was colitis, my dog would have diarrhea. Excuse me? Did you read your own writing in the chart (which I have a copy of by this point), you know, the line where it says Diagnosis: diarrhea???????? When I asked to speak to the vet, she told me that they were gone for the weekend and were on vacation, and told me if it was an emergency to take the dog to the ER. What a bunch of crap. So I called another well-known WNY vet service that my kennel recommended, spoke with someone and they actually gave me advice without seeing the dog. I made an appointment with them, wrote an RX for prednisone myself, put him on a special diet and in 3 days he was better. After almost a month of suffering due to complete incompetence and lack of any and all concern, he recovered. He is now on a special diet advised by another vet and some diet supplements. Lesson learned is to be proactive much sooner. Bottom line: stay far, far away from this place.

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