Cardsmart Greetings Crossroads

★★★☆☆

About Cardsmart Greetings Crossroads

Categories
  • Gift Shops
  • Stationery Stores
Details
  • Greeting Cards

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Christmas Shoppe

880 Ridge Rd Lackawanna, NY

3.0 2
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I have to say that I was very disappointed in this store the last time I visited it. I bought (3) christmas ornaments on 12/24/09. When I got home I realized that they were duplicate ornaments which were puchased last year. With the bustle of Christmas and New Years I did not immediately make the return. I attempted to return them on 1/8/10 which is 2 weeks after the purchase date. I was told that all christmas items could not be returned after 1/3/10. I told her that the receipt states that all items have a 30 day return policy. She told me she would have to get the manager. The manager informed me of the same thing. I told her if that is the policy for christmas items then it should be noted on the receipt. I then asked her if I could not return them for a money refund can I just make an exchange for (3) different ornaments. Mind you, I paid full price, the ornaments are now half off. I was not looking for a refund of money, just an exchange. The store still would have made out profiting on an exhange since I was not getting a refund of monies. Again, the manager informed me she could not accommodate me. I feel this situation was handled very poorly. I was a frequent shopper of cardsmart, but after this incident will no longer be a customer of this store. I will take my business and money elsewhere.

1
★☆☆☆☆

I have to say that I was very disappointed in this store the last time I visited it. I bought (3) christmas ornaments on 12/24/09. When I got home I realized that they were duplicate ornaments which were puchased last year. With the bustle of Christmas and New Years I did not immediately make the return. I attempted to return them on 1/8/10 which is 2 weeks after the purchase date. I was told that all christmas items could not be returned after 1/3/10. I told her that the receipt states that all items have a 30 day return policy. She told me she would have to get the manager. The manager informed me of the same thing. I told her if that is the policy for christmas items then it should be noted on the receipt. I then asked her if I could not return them for a money refund can I just make an exchange for (3) different ornaments. Mind you, I paid full price, the ornaments are now half off. I was not looking for a refund of money, just an exchange. The store still would have made out profiting on an exhange since I was not getting a refund of monies. Again, the manager informed me she could not accommodate me. I feel this situation was handled very poorly. I was a frequent shopper of cardsmart, but after this incident will no longer be a customer of this store. I will take my business and money elsewhere.

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What a great gift shop to go into. You can find any kind of greeting cards to a unique gift. When I go in to look for a gift or card I end up spending a lot of time looking around. I give them two thumbs up.

5
★★★★★

What a great gift shop to go into. You can find any kind of greeting cards to a unique gift. When I go in to look for a gift or card I end up spending a lot of time looking around. I give them two thumbs up.

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