Cohen's Fashion Optical

★★★★★
Cohen's is the place for Eye Exams, Eyeglasses, Contacts & Sunglasses

About Cohen's Fashion Optical

Hours
Sun 12pm-5pm, Mon-Fri 10am-7pm, Sat 10am-6pm

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Cohen's Fashion Optical

18 Park Place New York, NY

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Cohen's Fashion Optical

767 Lexington Ave New York, NY

5 11
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We had an unexpectedly good experience here on Saturday, thanks to Arsen, who's either the new manager, or the best guy they've ever hired. It was late in the afternoon, and the place was packed. The BAD news was that, while we'd made an

3
★★★★★

We had an unexpectedly good experience here on Saturday, thanks to Arsen, who's either the new manager, or the best guy they've ever hired. It was late in the afternoon, and the place was packed. The BAD news was that, while we'd made an

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They ordered the wrong lenses and argued with me over the phone that I did not order the darkening lenses. It was not until I said "please look at the invoice", that she said "oh yes you did". It will be another 3 weeks. Been there a

3
★★★★★

They ordered the wrong lenses and argued with me over the phone that I did not order the darkening lenses. It was not until I said "please look at the invoice", that she said "oh yes you did". It will be another 3 weeks. Been there a

.

We went there looking at the ad on the internet showing $20.00 eye exam and then buy one pair and get the second for free. Sounds good so far. Until we decided not to buy anything and just pay par the exam. Well, Sir that will be $60.00!!

3
★★★★★

We went there looking at the ad on the internet showing $20.00 eye exam and then buy one pair and get the second for free. Sounds good so far. Until we decided not to buy anything and just pay par the exam. Well, Sir that will be $60.00!!

.

I would give this place 0 stars, but I have to give one in order to publish this review...This place is beyond terrible. Let's put it this way--the customer service is horrible and they do not value their customers at all. I have been

3
★★★★★

I would give this place 0 stars, but I have to give one in order to publish this review...This place is beyond terrible. Let's put it this way--the customer service is horrible and they do not value their customers at all. I have been

.

They fixed my old pair of eyeglasses on the spot and I decided to get another pair because of the current sale they had, over all great deal, will be back for sure.

3
★★★★★

They fixed my old pair of eyeglasses on the spot and I decided to get another pair because of the current sale they had, over all great deal, will be back for sure.

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I used to go to Sol Moscot but sadly they no longer accept my insurance, so I opted to visit Cohen's on 72nd since it's close to my job, and I had a previously good experience a few years back with the store on 14th St. I went for a

3
★★★★★

I used to go to Sol Moscot but sadly they no longer accept my insurance, so I opted to visit Cohen's on 72nd since it's close to my job, and I had a previously good experience a few years back with the store on 14th St. I went for a

.

Saw this store and decided to try them, had a very good exprerience over all, the doctor was great, the staff was very helpfull and accomodating, I tried on many pairs, since I am a very picky person, the whole staff chimed in to help me

3
★★★★★

Saw this store and decided to try them, had a very good exprerience over all, the doctor was great, the staff was very helpfull and accomodating, I tried on many pairs, since I am a very picky person, the whole staff chimed in to help me

.

I have been wearing prescription glasses for the past 45 years, and have never had as bad an experience with poor quality AND service as I received from this vendor. For the first time in many years my corrective lens prescription changed last year, and I went looking for new designer frames.

The first frame broke in less than a month, two days before I was to leave for Hawaii. The fault was poor workmanship, not abuse.

The store informed me that neither they, or the manufacturer had another pair of those frames, and after much discussion agreed to switch the frames to a similar shaped pair of titanium frames. The lenses were switched, but because they had not been properly ground for the new frames, had to go back a second time. Now less than one year later, they had to replace the temple pieces because the color had peeled off the plastic ends.

I have written two letters regarding my problems with this store to the chairman of Cohen's Optical, who has not had the good sense to even respond to my complaint.

I am currently awaiting my new frames from another optical shop, and will put these aside as back-up. As far as I'm concerned, Cohen's Optical is a chain to avoid at all costs.

0
★☆☆☆☆

I have been wearing prescription glasses for the past 45 years, and have never had as bad an experience with poor quality AND service as I received from this vendor. For the first time in many years my corrective lens prescription changed last year, and I went looking for new designer frames.

The first frame broke in less than a month, two days before I was to leave for Hawaii. The fault was poor workmanship, not abuse.

The store informed me that neither they, or the manufacturer had another pair of those frames, and after much discussion agreed to switch the frames to a similar shaped pair of titanium frames. The lenses were switched, but because they had not been properly ground for the new frames, had to go back a second time. Now less than one year later, they had to replace the temple pieces because the color had peeled off the plastic ends.

I have written two letters regarding my problems with this store to the chairman of Cohen's Optical, who has not had the good sense to even respond to my complaint.

I am currently awaiting my new frames from another optical shop, and will put these aside as back-up. As far as I'm concerned, Cohen's Optical is a chain to avoid at all costs.

.

I HAD A GREAT EXPERIENCE GETTING MY GLASSES AT THIS LOCATION, MANAGER TOOK CARE OF ME IN NO TIME AND EVERYTHING WAS DONE AS PROMISED, I WILL DEFINETLY COME BACK AGAIN!!

ASK FOR RENATA, SHE IS GREAT!!!

2
★★★★★

I HAD A GREAT EXPERIENCE GETTING MY GLASSES AT THIS LOCATION, MANAGER TOOK CARE OF ME IN NO TIME AND EVERYTHING WAS DONE AS PROMISED, I WILL DEFINETLY COME BACK AGAIN!!

ASK FOR RENATA, SHE IS GREAT!!!

Pros: EASY,FAST AND RELIABLE

Cons: NONE

.

Recently stoped by for a new pair of eyeglasses, was greated with lots of smiles and willingness to help, staff was very knowledgable about my union plan and gave me a great deal in addition to it. Overall had a very pleasant experience.Will be back for more!

2
★★★★★

Recently stoped by for a new pair of eyeglasses, was greated with lots of smiles and willingness to help, staff was very knowledgable about my union plan and gave me a great deal in addition to it. Overall had a very pleasant experience.Will be back for more!

Pros: wonderfull new manager

Cons: Very busy, had to wait a little.

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I previously was treated at another Cohen's on 76th St. After they closed, they transferred my records to this Cohen's. I was really dissapointed in the service here compared to the old Cohen's. The people behind the counter look bored and put out for any requests. They seemed annoyed at my request to try on more then two frames. The glasses here run about $400 a pair so I wanted to be sure I liked what I was getting. I think it is reasonable to want to try on a few pairs, no?

3
★★★☆☆

I previously was treated at another Cohen's on 76th St. After they closed, they transferred my records to this Cohen's. I was really dissapointed in the service here compared to the old Cohen's. The people behind the counter look bored and put out for any requests. They seemed annoyed at my request to try on more then two frames. The glasses here run about $400 a pair so I wanted to be sure I liked what I was getting. I think it is reasonable to want to try on a few pairs, no?

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