Jacqueline Shoppe

★★★★★
  • 5524 Main St

    Williamsville, NY 14221

    Map & Directions
  • 716-631-2722

About Jacqueline Shoppe

Hours
Sun 1:30pm-5pm, Mon 11am-8pm, Thu 11am-8pm, Tue-Wed 11am-6pm, Fri 11am-6pm, Sat 10am-6pm

Shopping

Shopping
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WORST prom store!! The staff are SO horrible. I know a friend who's daughter has worked there in the past and I know that the boss and older ladies talk very poorly about the teenage staff members. The store can be compared to the middle

3
★★★★★

WORST prom store!! The staff are SO horrible. I know a friend who's daughter has worked there in the past and I know that the boss and older ladies talk very poorly about the teenage staff members. The store can be compared to the middle

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NEVER AGAIN!! I can't believe how rudely my daughter, her friends & I were treated @ the Jacqueline Shoppe in Williamsville. The 1st time I wrote it off to it being a busy day. My girls were told that 5 dresses were the limit & they

3
★★★★★

NEVER AGAIN!! I can't believe how rudely my daughter, her friends & I were treated @ the Jacqueline Shoppe in Williamsville. The 1st time I wrote it off to it being a busy day. My girls were told that 5 dresses were the limit & they

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I went to the Jacqueline Shoppe the other day with my mother searching for a special occasion dress for her to wear to my wedding. We were not really sure what we were looking for and had no idea what was available to us. As soon as we

3
★★★★★

I went to the Jacqueline Shoppe the other day with my mother searching for a special occasion dress for her to wear to my wedding. We were not really sure what we were looking for and had no idea what was available to us. As soon as we

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I wish I could rate this zero stars. I am writing this review on behalf of my mother, and I hope you will take the time to read her experience. My little sister is getting married in august, and my mom was searching for a mother of the

3
★★★★★

I wish I could rate this zero stars. I am writing this review on behalf of my mother, and I hope you will take the time to read her experience. My little sister is getting married in august, and my mom was searching for a mother of the

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The staff is very friendly and sweet. It's nice to be able to go and support local business! The prices are higher than what you could buy on the internet, however, you will not be able to get the personal service. For the little extra,

3
★★★★★

The staff is very friendly and sweet. It's nice to be able to go and support local business! The prices are higher than what you could buy on the internet, however, you will not be able to get the personal service. For the little extra,

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Upon entering the store, I was completely ignored by two older sales associates behind the desk. That made me frustrated but I continued to look around. I found a few dresses and hauled them to the dressing room, by myself, without

3
★★★★★

Upon entering the store, I was completely ignored by two older sales associates behind the desk. That made me frustrated but I continued to look around. I found a few dresses and hauled them to the dressing room, by myself, without

.

I took my sister here prom dress shopping and the person was so rude to her that she ended up crying multiple times. She only bought the dress because she loved it but the customer service was awful. She kept making rude comments about getting dresser for a bigger girl and how most of her clients are size 6 and "take good care of themselves and exercise." My sister is inshape shes is very athetic just a larger girl. My sister is a bigger girl and usually wears a 16(or 14). The woman measured her and said she would need a 20. My sister was nervous it would be too big and she wanted a 18 at least. the woman refused to let her do this until finally she said okay as long as you dont eat any more ice cream cones between now and prom(how rude is that???) Anyways we ordered the 18, then the dress came in late and we were not able to see it until one week before her prom, whe went in and tried it on and it was way too big(good thing she didnt get the 20). They said they would take it in which made use nervous so 2 days befor prom we went back and they said they made alterations but clearly did not as it was exactly the same fit. They said they would alter it again. We went back in the day of prom and it was still not fixed, they tried to tell her just to put chicken cutlets in so the top wasnt to big(she would have looked like dolly parton). They never fixed it properly and the $500 dress did not fit properly for her prom. Her friends mom even joked that she never realized how big she was on top. It was inappropraite to treat a young girl this way, very unprofessional!!!! I would not reccomend them!

1
★☆☆☆☆

I took my sister here prom dress shopping and the person was so rude to her that she ended up crying multiple times. She only bought the dress because she loved it but the customer service was awful. She kept making rude comments about getting dresser for a bigger girl and how most of her clients are size 6 and "take good care of themselves and exercise." My sister is inshape shes is very athetic just a larger girl. My sister is a bigger girl and usually wears a 16(or 14). The woman measured her and said she would need a 20. My sister was nervous it would be too big and she wanted a 18 at least. the woman refused to let her do this until finally she said okay as long as you dont eat any more ice cream cones between now and prom(how rude is that???) Anyways we ordered the 18, then the dress came in late and we were not able to see it until one week before her prom, whe went in and tried it on and it was way too big(good thing she didnt get the 20). They said they would take it in which made use nervous so 2 days befor prom we went back and they said they made alterations but clearly did not as it was exactly the same fit. They said they would alter it again. We went back in the day of prom and it was still not fixed, they tried to tell her just to put chicken cutlets in so the top wasnt to big(she would have looked like dolly parton). They never fixed it properly and the $500 dress did not fit properly for her prom. Her friends mom even joked that she never realized how big she was on top. It was inappropraite to treat a young girl this way, very unprofessional!!!! I would not reccomend them!

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The owner was so pushy! She was sooo snoby! I was trying on a dress, before I could look in the mirror she was like take it off it does not look right. She was so mean, I mean even if something did not look right to her I personally like

3
★★★★★

The owner was so pushy! She was sooo snoby! I was trying on a dress, before I could look in the mirror she was like take it off it does not look right. She was so mean, I mean even if something did not look right to her I personally like

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I took my sister prom dress shopping and yes we arrived almost at close time although we were quickly greeted by a very unfriendly lady who told us they were closing so we had to hurry up. So we quickly looked around in the dark due to very poor lighting. Then we were greeted by another lady who explained to us that we were kind of late and they were closing so if we wanted to my sister could try on one dress. Well my sister didn't see much of anything she liked but it was hard to see in there so we decided to leave. Upon arrival the lady that just told us we could try on one dress told us she had a long day and still had to vacuum, so she probably would not get out of there for at least an hour. So your telling me you won't let a costumer try on a few dresses if you still have an hour of cleaning to do? Lock the door and let those who are in there finish their shopping. You just lost a sale due to your rude associates, and poor costumer service skills. I would not recommend this place to anyone!

0
★☆☆☆☆

I took my sister prom dress shopping and yes we arrived almost at close time although we were quickly greeted by a very unfriendly lady who told us they were closing so we had to hurry up. So we quickly looked around in the dark due to very poor lighting. Then we were greeted by another lady who explained to us that we were kind of late and they were closing so if we wanted to my sister could try on one dress. Well my sister didn't see much of anything she liked but it was hard to see in there so we decided to leave. Upon arrival the lady that just told us we could try on one dress told us she had a long day and still had to vacuum, so she probably would not get out of there for at least an hour. So your telling me you won't let a costumer try on a few dresses if you still have an hour of cleaning to do? Lock the door and let those who are in there finish their shopping. You just lost a sale due to your rude associates, and poor costumer service skills. I would not recommend this place to anyone!

Pros: NONE

Cons: Rude Sales associates

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The sales associates were helpful and friendly. I took two 16 year old girls in there looking for prom dresses. They tried on many dresses - the associates were right there to help with different sizes or dresses.

They were extremely professional and patient!! Would go there again!

2
★★★★★

The sales associates were helpful and friendly. I took two 16 year old girls in there looking for prom dresses. They tried on many dresses - the associates were right there to help with different sizes or dresses.

They were extremely professional and patient!! Would go there again!

Pros: friendly and very helpful!

Cons: can't think of any!

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Stumbled across this shop while checking out another down the street. Very nice selection of dresses in a large range of prices! Some even 70% off! Sales clerks helped girls into dresses, gave good advise and made our prom dressing trip very enjoyable. Tried on many, many dresses without any complaints from the store staff. Very nice & knowledgabel--even checked their book to see if the dresses we wanted were bought by anyone else going to the same prom! Highly recommend Jacqueline's!

2
★★★★★

Stumbled across this shop while checking out another down the street. Very nice selection of dresses in a large range of prices! Some even 70% off! Sales clerks helped girls into dresses, gave good advise and made our prom dressing trip very enjoyable. Tried on many, many dresses without any complaints from the store staff. Very nice & knowledgabel--even checked their book to see if the dresses we wanted were bought by anyone else going to the same prom! Highly recommend Jacqueline's!

Pros: Helpful sales clerks, lots of room & dresses

Cons: Didn't go here first!

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The snobbiest store I have ever shopped at!

Sales associates and owners were very demeaning. Shopped for a Prom dress in this store and was unsuccessful. Many of my daughter's friends purchased Prom dresses from here and the shipments either never arrived and they had to cancel orders or they came in two months after ordered.

0
★☆☆☆☆

The snobbiest store I have ever shopped at!

Sales associates and owners were very demeaning. Shopped for a Prom dress in this store and was unsuccessful. Many of my daughter's friends purchased Prom dresses from here and the shipments either never arrived and they had to cancel orders or they came in two months after ordered.

Pros: None

Cons: Dirty store and rude sales ladies

 

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