Taft Furniture Warehouse & Showroom Ltd.

★★★★☆
  • 1960 Central Ave

    Albany, NY 12205

    Map & Directions
  • 518-456-3361

About Taft Furniture Warehouse & Showroom Ltd.

Hours
Sun 10am-6pm, Mon-Sat 10am-9pm

Home & Garden

Home & Garden
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When I needed a new mattress, my daughter took me to Taft in Colonie. That's where she bought hers. I must say that their mattress selection is a bit overwhelming. I didn't know where to begin! It wasn't long though before one of their very nice sales people had me in a mattress that I just loved! A Stearns and Foster. It was delivered in a few days and, I have to tell you, I haven't slept this well in years! I love my Stearns and Foster mattress and I love Taft!

5
★★★★★

When I needed a new mattress, my daughter took me to Taft in Colonie. That's where she bought hers. I must say that their mattress selection is a bit overwhelming. I didn't know where to begin! It wasn't long though before one of their very nice sales people had me in a mattress that I just loved! A Stearns and Foster. It was delivered in a few days and, I have to tell you, I haven't slept this well in years! I love my Stearns and Foster mattress and I love Taft!

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I recently purchased a mattress from Taft in Albany and they had the best selection and best prices out of all the competitors we shopped. I took the Pepsi Challange of the Mattress industry at Taft which helped me make my decision. Taft

3
★★★★★

I recently purchased a mattress from Taft in Albany and they had the best selection and best prices out of all the competitors we shopped. I took the Pepsi Challange of the Mattress industry at Taft which helped me make my decision. Taft

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abso-fuking-lootly the worst furniture store in NYS these ppl will rob you blind advertising "up to 70% off" this is after they mark up the sh-t 300% first. do your homework and google this place before buying anything you WILL find that

3
★★★★★

abso-fuking-lootly the worst furniture store in NYS these ppl will rob you blind advertising "up to 70% off" this is after they mark up the sh-t 300% first. do your homework and google this place before buying anything you WILL find that

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"Love my new recliner. I think I ended up sitting in every recliner they had. Really comfortable. Whole thing was easy."\r

3
★★★★★

"Love my new recliner. I think I ended up sitting in every recliner they had. Really comfortable. Whole thing was easy."\r

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Dear potential Taft Customers:\r
Do not enter Taft Furniture Warehouse. It is not a real business. It is a front for the House of Satan himself, full of self-indulgent, neglectful minions. If you MUST go in, do not bring your baby, as the

3
★★★★★

Dear potential Taft Customers:\r
Do not enter Taft Furniture Warehouse. It is not a real business. It is a front for the House of Satan himself, full of self-indulgent, neglectful minions. If you MUST go in, do not bring your baby, as the

.

I attempted several times to get information on my delivery of a sofa for Saturday - I left two phone messages with their office and even left a message with their manager. No one contacted me back over the several days. Now they say

3
★★★★★

I attempted several times to get information on my delivery of a sofa for Saturday - I left two phone messages with their office and even left a message with their manager. No one contacted me back over the several days. Now they say

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The first time I went there I was very pleased with the selection (and still am). Our set was in perfect shape. Second time I purchased a king bed frame and mattress. Now, I made it very, very clear that I am extremely picky about my mattress due to my back. The sales person assured me that the one I chose would be great. However, I did ask if there was a problem with it what options I had. They informed me to just "call" if there was. Fine.

The mattress/bed frame was delievered. Again, great service. After about 2-3 months I realized my back pain was from the mattress. I called Taft only to be told there was nothing they could do. I demanded to speak with a manager. He informed me that there is a 90 day period in which you can do a return but QUOTING "we don't tell our customers that policy" SERIOUSLY! How can I be an aware buyer with that response? Well, the manager was extremely rude, hung up on me and now I'm left with a mattress that I can't sell. For those who are cautious just beware before you buy and demand to know all policies.

Personally... although I love their selection I won't go back because of that.

2
★★☆☆☆

The first time I went there I was very pleased with the selection (and still am). Our set was in perfect shape. Second time I purchased a king bed frame and mattress. Now, I made it very, very clear that I am extremely picky about my mattress due to my back. The sales person assured me that the one I chose would be great. However, I did ask if there was a problem with it what options I had. They informed me to just "call" if there was. Fine.

The mattress/bed frame was delievered. Again, great service. After about 2-3 months I realized my back pain was from the mattress. I called Taft only to be told there was nothing they could do. I demanded to speak with a manager. He informed me that there is a 90 day period in which you can do a return but QUOTING "we don't tell our customers that policy" SERIOUSLY! How can I be an aware buyer with that response? Well, the manager was extremely rude, hung up on me and now I'm left with a mattress that I can't sell. For those who are cautious just beware before you buy and demand to know all policies.

Personally... although I love their selection I won't go back because of that.

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Business Response:

Dear Katie: We are very sorry for your experience at Taft. Please be assured that the poor response you received is not acceptable and we want to do everything we can to help you resolve your mattress issue. We are dedicated to ensuring that our customers are beyond satisfied anytime they do business with us. We hope that you will give us another chance and come visit us again. Please feel free to contact our Customer Support Manager, Tricia Kot at 518-456-3361 ext. 3027 and we would be happy to help you in any way possible.
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Our delivery was less than plesent. After the delivery, Tricia from Taft contacted me to apologize. I really appreciated the call after the delivery men were so rude.

3
★★★☆☆

Our delivery was less than plesent. After the delivery, Tricia from Taft contacted me to apologize. I really appreciated the call after the delivery men were so rude.

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Great selection..Purchased a couch for $399 in a very pretty light blue color ,looks fabulous in my house and I am going back for some other pieces this weekend. I picked up the merhcandise 20 minutes after I purchased and within an hour i was home on my new couch! Shopping there was a breeze!

4
★★★★☆

Great selection..Purchased a couch for $399 in a very pretty light blue color ,looks fabulous in my house and I am going back for some other pieces this weekend. I picked up the merhcandise 20 minutes after I purchased and within an hour i was home on my new couch! Shopping there was a breeze!

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Business Response:

Hi Michaela! We are so pleased to hear that you are happy with your new sofa and that you had a great experience shopping at our store! We hope to see you again!
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What an incredible store Taft is!!! I went in looking for a dining room set and could not believe how much they had to choose from. The salesperson, Barbara, was so nice,informative and didn't hound me. She let me look around and checked back with me to see if I had any questions. I picked out a great set tha was priced alot less than other stores I shopped. The delivery men were very courteous and set the table and chairs up right where I wanted it. Thanks to all at Taft for such wonderful service!

5
★★★★★

What an incredible store Taft is!!! I went in looking for a dining room set and could not believe how much they had to choose from. The salesperson, Barbara, was so nice,informative and didn't hound me. She let me look around and checked back with me to see if I had any questions. I picked out a great set tha was priced alot less than other stores I shopped. The delivery men were very courteous and set the table and chairs up right where I wanted it. Thanks to all at Taft for such wonderful service!

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Business Response:

Thanks for the great review Karen! We are so glad to hear you enjoyed our customer service and were pleased with your purchase!
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I bought a sofa and loveseat last Saturday. Got it home and the loveseat had pieces fallling out of the bottom and leans to one side and sofa had grease stains. I called "service after sale" immediately and had to leave a message. I then emailed CS. On Tuesday afternoon, after not hearing anything I called again and was told someone would call me Wed. to come out and see the piece on Thurs. No one called and no one came. I called on Thurs. and was told to take pics and email them which I did that afternoon. It's Saturday night... no phone calls or emails to tell me when I can exchange this. It's horrible service when you can't even get a phone call back after spending $1600 on junk that falls apart. When I had an issue with an item I purchased at Mooradians, I had people bending over backwards to make it right. When I end up returning this crap guess where I'll go??

1
★☆☆☆☆

I bought a sofa and loveseat last Saturday. Got it home and the loveseat had pieces fallling out of the bottom and leans to one side and sofa had grease stains. I called "service after sale" immediately and had to leave a message. I then emailed CS. On Tuesday afternoon, after not hearing anything I called again and was told someone would call me Wed. to come out and see the piece on Thurs. No one called and no one came. I called on Thurs. and was told to take pics and email them which I did that afternoon. It's Saturday night... no phone calls or emails to tell me when I can exchange this. It's horrible service when you can't even get a phone call back after spending $1600 on junk that falls apart. When I had an issue with an item I purchased at Mooradians, I had people bending over backwards to make it right. When I end up returning this crap guess where I'll go??

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Business Response:

Hi Kim, we are very sorry to hear about your bad experience with Taft Furniture. We assure you that the inadequate service and poor quality products you experienced are not typical and we will do all that we can to resolve any issues for you. We are dedicated to improving the reputation of our stores and ensuring that our customers are beyond satisfied anytime they do business with us. We hope that you will give us another chance and come visit us again. Please feel free to contact our Customer Support Manager, Tricia Kot at 518-456-3361 ext. 3027 and we would be happy to help you in any way possible.
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I was so pleasantly surprised when I went to Taft! I had thought it would be like warehouse and it was beautiful. One of the nicest furniture stores I have been to. The amount of furniture was enormous and the sales people were so friendly.
I was able to get my sofa and loveseat the same day. The guys that helped me load my truck were very helpful. Thanks to the entire staff at Taft for making my furniture shopping so enjoyable. I will be back for a new dining set soon!!

5
★★★★★

I was so pleasantly surprised when I went to Taft! I had thought it would be like warehouse and it was beautiful. One of the nicest furniture stores I have been to. The amount of furniture was enormous and the sales people were so friendly.
I was able to get my sofa and loveseat the same day. The guys that helped me load my truck were very helpful. Thanks to the entire staff at Taft for making my furniture shopping so enjoyable. I will be back for a new dining set soon!!

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Business Response:

Hi Lynda, We would be happy to help you with your new dining set anytime! Thank you for the great review!
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I was a repeat customer of Taft until this weekend. I have purchased my living room set from there twice and a family room two person recliner that were nice in the past few years. This weekend my son needed a new bed so we purchased a twin bed for $400 thinking it was good quality. When we got it home the head board was cracked, the rails were bowed and the foot board had a big dig in it. NOT QUALITY FOR THE $. We tried to resolve it in store and the people were NOT helpful and told us the return had to be approved!!! WHAT??? Then they said 7-14 days to return my $. We had purchased it 24 hours ago and it was a piece of crap!! They don't even have their warehouse open on sundays so don't shop there on the weekend if you plan on taking it with you. If you have to return something, be prepared, they are not helpful and DON"T CARE ABOUT YOUR BUSINESS. I WILL NEVER SHOP THERE AGAIN!! Old Brick here I come.

1
★☆☆☆☆

I was a repeat customer of Taft until this weekend. I have purchased my living room set from there twice and a family room two person recliner that were nice in the past few years. This weekend my son needed a new bed so we purchased a twin bed for $400 thinking it was good quality. When we got it home the head board was cracked, the rails were bowed and the foot board had a big dig in it. NOT QUALITY FOR THE $. We tried to resolve it in store and the people were NOT helpful and told us the return had to be approved!!! WHAT??? Then they said 7-14 days to return my $. We had purchased it 24 hours ago and it was a piece of crap!! They don't even have their warehouse open on sundays so don't shop there on the weekend if you plan on taking it with you. If you have to return something, be prepared, they are not helpful and DON"T CARE ABOUT YOUR BUSINESS. I WILL NEVER SHOP THERE AGAIN!! Old Brick here I come.

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Business Response:

Customer Service Patti, We are sorry for the issue you encountered at Taft. We have tried but are unable to reach you to resolve the problem. Please contact us at your earliest convience so that we may replace your twin bed. Look forward to hearing from you soon. Taft Customer Service Dept.
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I went in to Taft in Colonie with my fiance and all I can say is "What a store!" You just can't begin to describe the selection in this place. We've been to other stores and they just can't compare. Maybe you'll see 4 or 5 leather sofas somewhere else. At Taft, 25 or 30! The store is bright and clean, and our sales gal was really friendly and didn't hound us at all. We're getting married in September so we're just getting some ideas right now, but you can bet we'll be back!

5
★★★★★

I went in to Taft in Colonie with my fiance and all I can say is "What a store!" You just can't begin to describe the selection in this place. We've been to other stores and they just can't compare. Maybe you'll see 4 or 5 leather sofas somewhere else. At Taft, 25 or 30! The store is bright and clean, and our sales gal was really friendly and didn't hound us at all. We're getting married in September so we're just getting some ideas right now, but you can bet we'll be back!

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I bought a new house eight years ago and I needed a lot of furniture. I shopped around to three or four different stores in the market. I ended up buying a living room set, Dinning set, and a bedroom set for my daughters room from Taft. It is now time to replace my dinning set and my living room furniture because my taste have changed. Taft took such good care of me that I will be buying from Taft this time around. The pieces that I bought last time are still in great shape even though my kids have been rough on them over the years. In fact my oldest son is now 24 and can??t wait until he can get his hands on this great furniture.

Thanks Taft for being such a great store with fantastic selection and quality!

5
★★★★★

I bought a new house eight years ago and I needed a lot of furniture. I shopped around to three or four different stores in the market. I ended up buying a living room set, Dinning set, and a bedroom set for my daughters room from Taft. It is now time to replace my dinning set and my living room furniture because my taste have changed. Taft took such good care of me that I will be buying from Taft this time around. The pieces that I bought last time are still in great shape even though my kids have been rough on them over the years. In fact my oldest son is now 24 and can??t wait until he can get his hands on this great furniture.

Thanks Taft for being such a great store with fantastic selection and quality!

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Taft Furniture service was great!!! I found exactly what i had been looking for and the sales people were friendly and helpful. I will be back!

5
★★★★★

Taft Furniture service was great!!! I found exactly what i had been looking for and the sales people were friendly and helpful. I will be back!

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1 out of 1 people found this review helpful.

Business Response:

Thanks Thanks for letting us know that we were able to satisfy you. Taft values all of its cusotmers and works very hard to do so. Thank you for shopping with us and we look forward to seeing you again!
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Great variety of things to pick from. looked all over and finally found what i was looking for there. Sales people were very friendly not pushy.

2
★★★★★

Great variety of things to pick from. looked all over and finally found what i was looking for there. Sales people were very friendly not pushy.

Pros: lots to choose from, service was very friendly

Cons: none

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Great store, great people..
always a pleasure to spend a few hours browsing the showroom
one can pick up a good deal AND some amazing design ideas to go with it..

No other Furniture store like it in Albany in my opinion..

5
★★★★★

Great store, great people..
always a pleasure to spend a few hours browsing the showroom
one can pick up a good deal AND some amazing design ideas to go with it..

No other Furniture store like it in Albany in my opinion..

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1 out of 1 people found this review helpful.

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I shopped Taft, the "Big Store " and was pleasantly surprised. The selection was huge and the sales people did not follow me around like some other stores. After delivery I had an issue with my dresser. I called customer service and they were so nice and very helpful. They had someone out to my house the same week.
I will never shop for furniture anywhere else!!

5
★★★★★

I shopped Taft, the "Big Store " and was pleasantly surprised. The selection was huge and the sales people did not follow me around like some other stores. After delivery I had an issue with my dresser. I called customer service and they were so nice and very helpful. They had someone out to my house the same week.
I will never shop for furniture anywhere else!!

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1 out of 1 people found this review helpful.

.

The selection in the store in Colonie is absolutely astounding, and the prices are great! The sales people just come up and say hello, gave us their store flyer and let us browse away. We weren't bothered again until we needed their help. We went there this weekend and the store was very busy. All I can say is they must be doing something right.

5
★★★★★

The selection in the store in Colonie is absolutely astounding, and the prices are great! The sales people just come up and say hello, gave us their store flyer and let us browse away. We weren't bothered again until we needed their help. We went there this weekend and the store was very busy. All I can say is they must be doing something right.

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1 out of 1 people found this review helpful.

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True to it's advertising, Taft has a wide selection of furniture. Some prices are great, while others are way out there. You can't beat their clearance room! But watch out, the delivery fee is way out there compared to other area stores. And it can take up to 2 weeks to get a delivery of instock pieces!

PROS: great selection - clearance center
CONS: high delivery fee - higher prices

4
★★★★☆

True to it's advertising, Taft has a wide selection of furniture. Some prices are great, while others are way out there. You can't beat their clearance room! But watch out, the delivery fee is way out there compared to other area stores. And it can take up to 2 weeks to get a delivery of instock pieces!

PROS: great selection - clearance center
CONS: high delivery fee - higher prices

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1 out of 1 people found this review helpful.

.

I bought a living room set here and i am very satified. They had a large selection of furniture and the prices were very reasonable. A great place to buy "starter furniture". The furniture was delivered on time and in excellent condition. I do not like the layout of the place as it is easy to get lost in there and be confused about what you have already seen and what you still want to look at. The salespeople aren't too pushy and very helpful.

PROS: Good selection, good prices
CONS: Could use more well-known brands

4
★★★★☆

I bought a living room set here and i am very satified. They had a large selection of furniture and the prices were very reasonable. A great place to buy "starter furniture". The furniture was delivered on time and in excellent condition. I do not like the layout of the place as it is easy to get lost in there and be confused about what you have already seen and what you still want to look at. The salespeople aren't too pushy and very helpful.

PROS: Good selection, good prices
CONS: Could use more well-known brands

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1 out of 1 people found this review helpful.

.

I came here when I was shopping with my husband for furniture and I found everything that wanted here. I found a kitchen table and chairs. I found a couch and love seat and chair. I love the stuff they have. I also like the clearance showroom. They have a lot of things, from chairs to sofas to every thing else. I love this place and I will go here next time I need furniture.

5
★★★★★

I came here when I was shopping with my husband for furniture and I found everything that wanted here. I found a kitchen table and chairs. I found a couch and love seat and chair. I love the stuff they have. I also like the clearance showroom. They have a lot of things, from chairs to sofas to every thing else. I love this place and I will go here next time I need furniture.

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1 out of 1 people found this review helpful.

.

This is a huge store and they carry every type of furniture you can imagine. But, I was not at all impressed by their quality or their prices. If you really look at the quality of the workmanship you realize it is not going to last all that long but yet things are priced very high.

My advice would be to shop around.

3
★★★☆☆

This is a huge store and they carry every type of furniture you can imagine. But, I was not at all impressed by their quality or their prices. If you really look at the quality of the workmanship you realize it is not going to last all that long but yet things are priced very high.

My advice would be to shop around.

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1 out of 1 people found this review helpful.

Business Response:

Hi, we are very sorry to hear about your bad experience with Taft Furniture. We assure that the poor quality products you experienced are not typical and we will do all that we can to resolve any issues for you. We hope that you will give us another chance and come visit us again. Please feel free to contact our Customer Support Manager, Tricia Kot at 518-456-3361 ext. 3027 and we would be happy to assist you in any way possible.
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Taft has the biggest selection I have seen in the area. They have all kinds of furniture, in all different patterns, and styles. The associates are so friendly as well. The thing that brought me to Taft was at the end of the school year, when a radio station is there to give kids rewards for A's on their report card. We had to go in the store so they could look at my daughters report card, and I saw a living room set that I just fell in love with! I bought it that day and it was delivered two days later!

5
★★★★★

Taft has the biggest selection I have seen in the area. They have all kinds of furniture, in all different patterns, and styles. The associates are so friendly as well. The thing that brought me to Taft was at the end of the school year, when a radio station is there to give kids rewards for A's on their report card. We had to go in the store so they could look at my daughters report card, and I saw a living room set that I just fell in love with! I bought it that day and it was delivered two days later!

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.

this is a huge showroom with plenty of choices.there will always be someone to help .they are quite knowledge and give impartial advise and try to work out things till the customers are satisfied.

4
★★★★☆

this is a huge showroom with plenty of choices.there will always be someone to help .they are quite knowledge and give impartial advise and try to work out things till the customers are satisfied.

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