Healthy Pet Ctr

★★★★☆
  • 237 N Greenbush Rd

    Troy, NY 12180

    Map & Directions
  • 518-283-4027

4.2222 18
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I would describe healthy pet as store that charges more than money than larger establishments and cares very little for their customers. There is very little reason anyone to shop here. I spent roughly 3000-4000 dollars in this store from 2014 to 2015. The owner changed the policy for fish or coral trade-ins so that customers would not recieve store credit. I discovered they changed this policy because it is difficult to find staff necessary to replicate it in new stores. During a grand opening in Latham, I requested to speak with the owner to give customer feedback on the policy. The person I spoke to told me that he didn't know where the owner was. When I spoke with another staff member, they pointed the owner out. It was the man who told me that he didn't know where the owner was. I sent them an email about my experience. I didn't recieve a response for over a week. I have yet to recieve a response. I've never been so disrespected in an establishment where I've spent so much money.

1
★☆☆☆☆

I would describe healthy pet as store that charges more than money than larger establishments and cares very little for their customers. There is very little reason anyone to shop here. I spent roughly 3000-4000 dollars in this store from 2014 to 2015. The owner changed the policy for fish or coral trade-ins so that customers would not recieve store credit. I discovered they changed this policy because it is difficult to find staff necessary to replicate it in new stores. During a grand opening in Latham, I requested to speak with the owner to give customer feedback on the policy. The person I spoke to told me that he didn't know where the owner was. When I spoke with another staff member, they pointed the owner out. It was the man who told me that he didn't know where the owner was. I sent them an email about my experience. I didn't recieve a response for over a week. I have yet to recieve a response. I've never been so disrespected in an establishment where I've spent so much money.

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ADOPTERS BEWARE! This place uses CAPP to place its animals. A while back, I adopted a cat from CAPP and they had given her a clean bill of health. After seven weeks of love and care, I had to put her to sleep because of feline

3
★★★★★

ADOPTERS BEWARE! This place uses CAPP to place its animals. A while back, I adopted a cat from CAPP and they had given her a clean bill of health. After seven weeks of love and care, I had to put her to sleep because of feline

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Stuck up snobs. There is a pet smart right down the street. Go to them for friendly service. Avoid this snooty store. Over priced.

3
★★★★★

Stuck up snobs. There is a pet smart right down the street. Go to them for friendly service. Avoid this snooty store. Over priced.

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What a great pet store. the people are so helpful and the variety of products is above average.

3
★★★★★

What a great pet store. the people are so helpful and the variety of products is above average.

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I've had nothing but goo experiences. They take great care of their animals and help to bring you together with your furry friends. I adopted my dog from them. It was an easy process and I was able to take him home the same day. I don't know what I would do without my dog, he's my best friend. They care about who adopts their animals. They don't let just anyone with a lot of money take the animals home. It's about who had the biggest heart and knowledge about taking care of them. They will help you with the training process and everything. Good experience.

4
★★★★☆

I've had nothing but goo experiences. They take great care of their animals and help to bring you together with your furry friends. I adopted my dog from them. It was an easy process and I was able to take him home the same day. I don't know what I would do without my dog, he's my best friend. They care about who adopts their animals. They don't let just anyone with a lot of money take the animals home. It's about who had the biggest heart and knowledge about taking care of them. They will help you with the training process and everything. Good experience.

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I am setting up a large aquarium and have found the staff to be very helpful and they definitely know what they are talking about.
Great store!

5
★★★★★

I am setting up a large aquarium and have found the staff to be very helpful and they definitely know what they are talking about.
Great store!

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This is by FAR the BEST pet store I have been to. I will not buy my pet's food anywhere else. Excellent customer service... with great product knowledge.

2
★★★★★

This is by FAR the BEST pet store I have been to. I will not buy my pet's food anywhere else. Excellent customer service... with great product knowledge.

Pros: Food selection/product knowledge

Cons: None

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Great selection especially in the fish dept. Mike is very knowledgeable and has no problem answering all the questions I have. It's great having a store with employees that know what they are doing and can help with great advise. It may be a little overpriced but they take care of their animals very well which I think is most important. Highly recommended!

2
★★★★★

Great selection especially in the fish dept. Mike is very knowledgeable and has no problem answering all the questions I have. It's great having a store with employees that know what they are doing and can help with great advise. It may be a little overpriced but they take care of their animals very well which I think is most important. Highly recommended!

Pros: Very clean store and animal lovers

Cons: a little over priced

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The women who wrote about the adoption aspects does not care too much about animals, as healthy pet center just wants to find the best fit and the ebst home for the animals that have been rescued. The store is on a smaller scale, but the people are very friendly, would be nice to see more variety of animals in there. The fish dept. is great, I was talking to a guy named Scott who was cleaning the tanks and he was very helpful, and friendly, didnt just brush me off like retail stores. I also found Mike to be quite informative to, as Scott didnt know something so he asked Mike who knew the answer. They were great and very nice to talk to, I can also say the tanks looked emaculate and you can tell the fish are very well taken care of. Great job Healthy Pet

2
★★★★★

The women who wrote about the adoption aspects does not care too much about animals, as healthy pet center just wants to find the best fit and the ebst home for the animals that have been rescued. The store is on a smaller scale, but the people are very friendly, would be nice to see more variety of animals in there. The fish dept. is great, I was talking to a guy named Scott who was cleaning the tanks and he was very helpful, and friendly, didnt just brush me off like retail stores. I also found Mike to be quite informative to, as Scott didnt know something so he asked Mike who knew the answer. They were great and very nice to talk to, I can also say the tanks looked emaculate and you can tell the fish are very well taken care of. Great job Healthy Pet

Pros: Great store, very friendly

Cons: Small sore

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This store is quite good and much much better than one of the box stores. Recently, we've given our kids fish tanks and I've found Mike in the fish department to be very very helpful. They also do free water testing of your tank and your home supply and sell RO water (probably other types too) for salt and fresh systems. Don't be afraid to ask questions and understand that they can order anything you need. Also realize they cannot anticipate every question you should have asked so do your homework and ask questions. I've looked at other stores locally that are dedicated to fish and while they are good, I like this one for the personalized service and locality (not too far). Mike has given us a lot of personal service such as water correction and fish compatibility recommendations. It's always good to support your local stores instead of box stores. The tanks have always been in good shape and clean and the fish have always been healthy. They also have a nice selection of plants and coral related plants.

2
★★★★☆

This store is quite good and much much better than one of the box stores. Recently, we've given our kids fish tanks and I've found Mike in the fish department to be very very helpful. They also do free water testing of your tank and your home supply and sell RO water (probably other types too) for salt and fresh systems. Don't be afraid to ask questions and understand that they can order anything you need. Also realize they cannot anticipate every question you should have asked so do your homework and ask questions. I've looked at other stores locally that are dedicated to fish and while they are good, I like this one for the personalized service and locality (not too far). Mike has given us a lot of personal service such as water correction and fish compatibility recommendations. It's always good to support your local stores instead of box stores. The tanks have always been in good shape and clean and the fish have always been healthy. They also have a nice selection of plants and coral related plants.

Pros: Location, service, quality, products sold

Cons: Smaller store and limited room but this is unavoidable and probably practical for them.

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The women who wrote a previous review of this establishment rating it a 1 star is a fool. By reading her review it explains how much care they put into the animals they find homes for. If your application for adopting an animal was denied, there is a good reason for it. In my office we see animals come in malnourished all the time... Pet stores taking precautions such as stricter policies for adopters, is a step in the right direction.

2
★★★★★

The women who wrote a previous review of this establishment rating it a 1 star is a fool. By reading her review it explains how much care they put into the animals they find homes for. If your application for adopting an animal was denied, there is a good reason for it. In my office we see animals come in malnourished all the time... Pet stores taking precautions such as stricter policies for adopters, is a step in the right direction.

Pros: Friendly service, very bright and inviting.

Cons: none

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Healthy Pet and CAPP are the best things to happen to every pet! The pets are their number one concern. CAPP wants to have no question they are putting a pet in the perfect situation, keep in mind most of these pets have had a tough life and we all can agree that we want what is best for the animals. And making sure these homes are life homes is their number one concern. I just guess they have high standards, and for that I am happy! I have been approved for a Dog it only took two day?s for the approval, and yes they did contact my Vet, and I am glade they did now they know with confidence I will give the dog and continue providing my Cat with the best care.

The Healthy Pet store is also Wonderful! I drive from Clifton Park to get my pet supplies! The staff is kind and knowledgably on a variety of subjects. Sharing their personal experiences with their patrons and they personally care about you and your pet. I recommend both places!!!

2
★★★★★

Healthy Pet and CAPP are the best things to happen to every pet! The pets are their number one concern. CAPP wants to have no question they are putting a pet in the perfect situation, keep in mind most of these pets have had a tough life and we all can agree that we want what is best for the animals. And making sure these homes are life homes is their number one concern. I just guess they have high standards, and for that I am happy! I have been approved for a Dog it only took two day?s for the approval, and yes they did contact my Vet, and I am glade they did now they know with confidence I will give the dog and continue providing my Cat with the best care.

The Healthy Pet store is also Wonderful! I drive from Clifton Park to get my pet supplies! The staff is kind and knowledgably on a variety of subjects. Sharing their personal experiences with their patrons and they personally care about you and your pet. I recommend both places!!!

Pros: they have what you need and the knowledge to serve you

Cons: need longer hours

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Healthy Pet Center staff were friendly and helpful. We purchased a crate for our dog. It was the same model and size as those available at Petsmart; at Healthy Pet Center it cost $15-$20 less than Petsmart's asking price.

Family business, reasonable prices, nice folks -- an excellent shopping experience.

5
★★★★★

Healthy Pet Center staff were friendly and helpful. We purchased a crate for our dog. It was the same model and size as those available at Petsmart; at Healthy Pet Center it cost $15-$20 less than Petsmart's asking price.

Family business, reasonable prices, nice folks -- an excellent shopping experience.

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If you're looking to adopt....BEWARE. First you have to fill out a lengthy application, then after a few days interrogation, they are apt to deny you if you aren't a pet extremist with a lot of dough!! They not only expect all their shots (understandable), but they expect each pet you own to have once a year "physicals". It don't matter how often you are home, or how much of a loving home it is. Best to lie I guess.

1
★☆☆☆☆

If you're looking to adopt....BEWARE. First you have to fill out a lengthy application, then after a few days interrogation, they are apt to deny you if you aren't a pet extremist with a lot of dough!! They not only expect all their shots (understandable), but they expect each pet you own to have once a year "physicals". It don't matter how often you are home, or how much of a loving home it is. Best to lie I guess.

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0 out of 1 people found this review helpful.

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I am very disappointed in Healthy Pet Center, or better yet, CAPP. If you want to adopt a pet, it would seem you only need one requirement...RICH! First you have to fill out a very lengthy application, then they make you wait many days as they review and even call past vets to check to see how "perfect" an owner you've been (if you have previously or presently own animals)... They not only expect all animals to be up to date on shots (at least this part is partially understandable even though I know people who DONT do it, and THEIR pets live 15-17 yrs). But they ALSO expect you to take ALL your animals for a once a year "physical". If you haven't, they will DENY your app ! It doesn't matter if you're home most of the time, or have always had animals, or have a VERY LOVING home to give to an animal. I thought "those things" were the MOST important... but I found out the hard way after I got denied. I have never had to fill out one before because my cats lived a good 14-16 years, and I was VERY much looking forward to a couple of kittens. I was very sad at this turn of events, so if you must, I guess now you know how to answer the app if you want a pet.

0
★☆☆☆☆

I am very disappointed in Healthy Pet Center, or better yet, CAPP. If you want to adopt a pet, it would seem you only need one requirement...RICH! First you have to fill out a very lengthy application, then they make you wait many days as they review and even call past vets to check to see how "perfect" an owner you've been (if you have previously or presently own animals)... They not only expect all animals to be up to date on shots (at least this part is partially understandable even though I know people who DONT do it, and THEIR pets live 15-17 yrs). But they ALSO expect you to take ALL your animals for a once a year "physical". If you haven't, they will DENY your app ! It doesn't matter if you're home most of the time, or have always had animals, or have a VERY LOVING home to give to an animal. I thought "those things" were the MOST important... but I found out the hard way after I got denied. I have never had to fill out one before because my cats lived a good 14-16 years, and I was VERY much looking forward to a couple of kittens. I was very sad at this turn of events, so if you must, I guess now you know how to answer the app if you want a pet.

Pros: None that I can think of.

Cons: Have pets you can't adopt...

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Healthy Pet has recently expanded their store, and the results are fantastic. They have a separate room for kitten and cat adoptions now. They have a huge selection of pet foods and supplies, and the dry goods area of the store is well-organized and very clean. They also have crickets available, which is very convenient. Their fish and small animal selection is small, and the aquariums are often cloudy, and they're mostly little 10-gallon tanks with normal "bread and butter" fish that can be found just about anywhere. They would get a "10" if they would either step up or eliminate the live fish department.

My favorite part about Healthy Pet is visiting with the wandering store cats, who can be very friendly!

2
★★★★★

Healthy Pet has recently expanded their store, and the results are fantastic. They have a separate room for kitten and cat adoptions now. They have a huge selection of pet foods and supplies, and the dry goods area of the store is well-organized and very clean. They also have crickets available, which is very convenient. Their fish and small animal selection is small, and the aquariums are often cloudy, and they're mostly little 10-gallon tanks with normal "bread and butter" fish that can be found just about anywhere. They would get a "10" if they would either step up or eliminate the live fish department.

My favorite part about Healthy Pet is visiting with the wandering store cats, who can be very friendly!

Pros: An asset to cat rescues, clean, friendly staff

Cons: fish department isn't very good

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Healthy Pet Center is a nice store where you can go to pick up all of your pet's goodies. They have a large selection of items for any type of pet you can imagine owning. he prices are good, and they usually have a sale or 2 running. The people are great, always friendly and they spoil the "in house" cats that run about the store, most of these are looking for a new home, but until they find a perminent home, they are treated like royalty here.

4
★★★★☆

Healthy Pet Center is a nice store where you can go to pick up all of your pet's goodies. They have a large selection of items for any type of pet you can imagine owning. he prices are good, and they usually have a sale or 2 running. The people are great, always friendly and they spoil the "in house" cats that run about the store, most of these are looking for a new home, but until they find a perminent home, they are treated like royalty here.

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This is a large pet supply store with a variety of goods and reasonable prices. I have bought a couple of things from this store and have not been disappointed. The staff is very friendly and helpful. They have a large selection of pet foods and beds. The staff is very friendly and helpful. They have friendly cats that roam around the store and some of them are up for adoption as well.

PROS: Large store, variety of goods
CONS: a little pricier than the chain stores

3
★★★☆☆

This is a large pet supply store with a variety of goods and reasonable prices. I have bought a couple of things from this store and have not been disappointed. The staff is very friendly and helpful. They have a large selection of pet foods and beds. The staff is very friendly and helpful. They have friendly cats that roam around the store and some of them are up for adoption as well.

PROS: Large store, variety of goods
CONS: a little pricier than the chain stores

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