Two Guys Autoplex
Categories:
Auto Glass, Tires & Wheels, Automotive Repair, Glass, Auto Body Paint & Repair, Car Washes
Details:
| Recommended: | yes | 0 | no | 0 |
Auto Glass, Tires & Wheels, Automotive Repair, Glass, Auto Body Paint & Repair, Car Washes
| Recommended: | yes | 0 | no | 0 |
We at Two Guys Auto Plex have been building strong relationship with our customers for over 20 years. From the very beginning we have set out to offer the Greenpoint, Williamsburg and Long Island communities a comfortable and affordable place they can go where every possible automotive service was available to them, from all aspects of auto repair, diagnostics, body work, auto glass, oil changes and maintenance to car wash and auto detailing. We are also one of the largest NYS Inspection Stations in Brooklyn. Here at Two Guys Auto Plex we take honor in serving you and servicing your vehicle with the expertise, diligence and professionalism that built our name and the trust that lies within it.
This place is pretty good. I came out of my house on Thursday to find some kid breaking my glass to steal my radio. After the ordeal with the cops I called a couple of glass places only to find out outrageous prices, until I called Two Guy's, were I found a more reasonable price. When I had gone there I was surprised, I lived in this neighborhood for three years but never even knew they were there. They took care of everything I needed done on my car, not only the glass. They do everything there, even NYS inspections. Mine was expiring in a week, so they took care of that as well, did my oil change, change one tire that was bald, then gave me a free car wash. Not bad. I'm glad I found this place. No more running around like a mad man looking for an honest shop.
Posted 07/30/08 | Report Abuse
2 out of 5 people found this review helpful.
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A very convenient place. Drop off in the morning at 7:00am, pick it up at 8:00pm after work, somewhat like my laundry.Because, with my schedule, that seems to be the only time I have. What I heard, is they also offer a pickup of the car, which I haven't tried yet, but it may come in handy one day.The best is, they service and repair everything on the vehicles, they even do NYS Inspections. I've used their services about 5 times now and never any complaints. If anything I was quit pleased with how professional they run their place.
Posted 03/27/08 | Report Abuse
3 out of 6 people found this review helpful.
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Unfortunately I came out of my house on Thursday and found that two pieces of glass on my car had been broken.I wasn't sure what to do being I needed to get to work, and I was to leave that night for the weekend.I had looked on-line then started calling places. Everyone claimed they couldn't find the pieces of glass for my old car, I believe the trouble of of finding it was to much for those other places. They told me they would have to order them from Italy,because they don't sell Alfa Romeo here in the US anymore, and that it would be extremely expensive to purchase and ship.But after seeing the great reviews on Two Guys Auto Glass,I figured I would call to see what they can do for me.Well, I'm happy to say, it turn out great, just like the reviews I read.They told me to drop off the car and being my car is so uncommon, that I should go to work, and they would call me with a price once finding it.After they called around the country, all within an hour I received a phone call saying they found it and it would be ready by the time I got out of work.And quite honestly, I was amazed with the price. It was priced as if it was any other ordinary piece of glass. Not bad at all.Two Guys Auto Glass,They went out of their way for me.
Posted 03/26/08 | Report Abuse
4 out of 7 people found this review helpful.
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I have never come across a shop quite like Two guy's Atuoplex.Really, all around good guys. Their always on their toes, and really looking to actually please the customer. Not like the others places that always seem to have an attitude.Anyway, just figured the least I can do is return the favor by writing a little something, since they have done more favors for me than you can imagine, and without even asking me for a dime.Now that's a great attitude to have towards business!!!!
Posted 03/17/08 | Report Abuse
9 out of 12 people found this review helpful.
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You can imagine the angst one gets when finding that their windshield has been shattered and to then to have to deal with finding a reputable repair shop. I found Two Guys Auto by scanning the yellow pages. The professionalism I experienced was wonderful! They're open early, the staff is extremely helpful and very pleasant as well. I've already begun recommending them to my friends and intend on going to them for regular car maintenance. So, I guess something good came out of having my windshield broken afterall.
Posted 02/21/08 | Report Abuse
12 out of 16 people found this review helpful.
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I had a problem with my car, and of coarse I search for a place on line.Two Guy's Autoplex was one of the top places with the best reviews. So I drove in,,, well more like coasted in after my car die on the way there. There wasn't much hope for my car, at least I didn't have any. With all the problems that had been told to me in past from others, I expected the worst. Well the guys at Two Guy's pretty much told me there wasn't really much wrong with the car other than the fuel pump that caused the car to die out at times or not even start at all, and the oxygen sensor that was causing my engine light to come on the dash. The actually showed me all the other parts that were still good that some other place wanted me to replace. Two Guys cool place and straight up guys.
Posted 01/28/08 | Report Abuse
6 out of 10 people found this review helpful.
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I was in a real pinch and called Two Guys after reading all their great reviews... I needed to get an inspection fast! It was already late on a Saturday, but they got me in and out and saved the day! They were very nice and truly concerned for my problem. I will definitley go back!
Posted 12/01/07 | Report Abuse
11 out of 15 people found this review helpful.
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I just moved to brooklyn 8 months ago, finding myself searching for everything all over again, like a good dry cleaner, health store, restaurants. If it wasn't for citysearch I would be going in and out of stores all day.But I'm not here to review citysearch. I am here to speak briefly about a place I had found to service my car.I must say that all the positive reviews I've read about Two Guys Autoplex is true. I had seeked their help after finding their great reviews on citysearch. They were more than helpful, they were real people, not like other places I've been to in the past, including a couple in willamsburg.I needed a NY state Inspection and no other shop would give me one without trying to hit me up for few hundred dollars.I don't have the money right now, so I looked online.Found Two Guy's and drove in. Best choice yet. They pointed out a couple of minor things, but they said I wasn't anything to worry about. Well the story goes that I got my Inspection and a free car wash, but most importantly a place I can trust and rely on. When I have the money I'll be visiting them for many different things I've been looking to do, like finally doing that oil change that my father keeps bugging me about, and maybe have them detail the car while their at it. It's really filthy.Thanks Guys.
Posted 11/03/07 | Report Abuse
12 out of 15 people found this review helpful.
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My 1999 Volvo S80 recently needed brakes replacement and other complex issues. I took it to Stephen, the owner, and he broke down exactly what was needed and a good approximation of what it would cost. He took it upon himself to request the parts and gave me daily updates. I dropped off the car on Saturday and it was ready by Tuesday evening (parts shipping delay). Needless to say my Volvo was returned to me in pristine condition...good work at a fair price, unlike several other mechanics I visited in Brooklyn and Queens. Stephen and the crew at Two Guys are down to earth, friendly and very knowledgable. In my business as a financial advisor, relationships are number one. Stephen and his dedicated staff has my business and I will refer my clients to him. Thanks to the staff at Two Guys. You guys and gals are the greatest.
William Velasco
Pros: Stephen will tell you and show you what you need and will recommend OEM or quality after market parts. He is a great listener and is on top of your service.
Cons: None
Posted 10/22/08
Me and my wife go there once a week to wash the car, and oil changes roughly every 3 months.
Even though I always see them running from one car to the next, it never really occoured to me how honest and hard working these people are till about 2 days ago when my car died coming home from work.
I wasn't sure who to call till my wife sudgested Two Guys. When I had called them it was quite late, close to 7. I was told everyone was on thier way out the door, but Steve said he would be happy to come and at least look at the car and let me know what the problem was.
Well,,,, he checked the car and as funny as it seems he found that a squirel or some rodent had made a nest in the motor area and had chewed at some wire harness. At that point he said it wasn't necessary to tow the car. He just rewired the harness there on the street, then thanked me for calling him, and told me just to say hello the next time I washed my car or did an oil change.
Now,,,, you don't usually see appreciation like that from most people. In fact almost never.
Pros: honest, and go out of thier way for you
Cons: none that I can think of
Posted 10/05/08
Smooth operators who seem to be honest about problems but really mark up parts, in my case a radio, which I found online for 1/3 of what I was charged, plus installation. That will keep me from going back. The car was delivered to me about six hours after it was promised with nary a call to tell me not to waste my time coming to pick it up after telling me not to call -- it would be ready.
But they are friendly!
Cons: Opaque pricing, high markups.
Posted 10/03/08
I'm not a person who normally finds myself raving about yhings, certainly not writing some review, but here I found good reason.
I first found Two Guys back about 3 years ag, and I seen them to be honet and hard working people.
It wasn't until the last 4 months that I saw just how much.
I had been having a problem with the dealer covering the warrantty on my other car.
Now,,, the dealer said it was a 1600 dallor repair that wasn't covered, but Two Guys haad found that it was only a valve problem that would only cost about 250, even after I had told them of the dealers findings and price. Needless to say,, they fixed the problem and I was happy.
The point is, they had every opportunity to crew me, but didn't choose to.
These guys are number one in my book.
Pros: Honest and Friendly
Cons: none, so far
Posted 08/27/08
I'll make this brief.
Two Guy's Autoplex has got my buisness for good.
They have my trust and loyalty.
Why,,,,because thats what they have shown me, time and time again
I have a buisness in Greenpoint myself, and we have a fleet of 14 vans and 7 cars that are pretty much abused by my lovely drivers that don't care, because it's not thier car. I don't need any other headaches. So,, Thats why Two Guys are the only ones I'll have touch my fleet, from services to major repairs.
I've seen some of the sh-- the other places try pulling, and I won't allow that to happen again.
Pros: Thier staight forward, and skillfull
Cons: There's a bit of a wait, but stiill OK
Posted 08/27/08
This place is the worst place ever to get your car fixed! I wouldnt even refer my worst enemy there!!! This short guy Steve is such a *********, its unbelieveable! He tells me all these sweet stories to my ear to get me to leave my car to get it done so he can collect my money and leave and not do the good job on my car. My car was dropped off at 8 am and i was told it will be done by 1, but when i called at 12:30 to see if its being done, the girl said that noone is working on my car and its still in the same place when i dropped it off. so how do you call that good service if they expect to replace a smashed window, changing the radiator and fluid service in 30 minutes?? He promised me 1 o'clock and there its close to that hour and nothing has been done! i am so disappointed because i got recommended there but i highly recommend the people across the street because they promised me a certain time and it go done!!! DO NOT GO TO TWO GUYS!! THEY ARE LIARS AND DONT KNOW WHAT THEY ARE DOING!!! THE GIRL AT THE REGISTER DOESNT GIVE HELPFUL INFORMATION, GETTING PAID FOR NOTHING, STEVE IS NOTHING BUT A LIAR AND AND THE GUYS DOING THE JOB ARE NOWHERE TO BE FOUND!! WHERE IS EVERYONE?? FORGET THIS PLACE, GO SOMEWHERE ELSE PLEASE!!!!
Pros: NONE!
Cons: WONT DEAL WITH THEM AGAIN!
Posted 08/22/08
I just moved from Manhattan into Greenpoint, and I'll tell you, it's a pain having to find new places to shop or to have services done, like, laundry, dry cleaning, or even car servicing. I found Two guys though a friend who highly recommended them. Well,, it was great advice. After my experiences there, I really wouldn't look to go anywhere else. Iv'e been to many repair facilities before, but not quite like this one. Their far different from the rest. They treat you with respect, and they really look at the customer being the most important part of the buisness. I found them to be honest, and not just looking to make a buck.
After explaining my busy schedual, they offered to pick up the car from my house, which most places won't bother to do, had done the services needed, where then, I was able to pick it up on my way in from work.
I'll just say, Their Exceptional.
Thanks Guys
Pros: Honesty, convenience
Cons: so far,, nothing
Posted 08/12/08
I called two guys to get an estimate on how long and how much fixing my bumper would take. I was told by the girl answering the phone that nobody could talk to me and I should try back in an hour to talk to her manager. Apparently the shop has been open for 4 hours without a manager and nobody could even let me know if I could bring it in to get checked out. I'll try again but I've never called a repair shop to find out that nobody could say anything and there was no manager left in charge.
Posted 08/10/08
I must say, I havn't been to a repair shop that had such friendly people, and they make you so comfortable. They have a lounge area to wait, along with internet service and printer use. It's just a nice atmosphere.
I was so happy to be able to finish up the work I thought I'de be doing once I went back to the job.
I passed the inspection, and they gave me a free car wash, but the best was, I was told there wasn't anything wrong with my car, that the burning smell I experienced was simply a plastic bag that I must have ran over in the street was melting on the muffler. So they cleaned it off a sent me on my way.
I could imagine what the other place I went to before that's up the street from them would have told me.
I've been though that before. Not pleasent.
I would highly recommend Two Guy's.
Pros: Comfortable lounge area with internet
Cons: none
Posted 07/30/08
An awsome place with awsome people to have your car worked on. I've gone a few times to have my Volvo taken care of, and they really took care of it.
Before, my vintage vehicle,,, well maybe not vintage, but just really old car was nothing but a rattle box that hardly ran, due to having,,, I admit, over 200,000 miles of abuse.
I didn't think anyone could do anything with this thing, but Two Guy's got that piece of garbage running really smooth, and rattle free.
What I like the most was they were straight with me about everything. They even sudgested I go with certain used parts, being the age and milage the car has. The other parts they had given me name and number of the European parts warehouse that they ordered from so I can order things myself in the future.
These guys are really cool.
Pros: Honesty and quality work
Cons: N/A
Posted 07/29/08
I've been all over the city, and never seen a place quite like Two Guys Auto.
I first went, only after experiencing some other shops BS.
I was in diar need of a repair shop that was honest, and it was Two Guys that showed me honesty still exists.
They had shown me where the other shop had tried ripping me off, after explaining everything they had made the repairs, and only the repairs that were needed, as well, charged me only a third of what I was quoted elsewhere.
They're great Guys.
Thanks again Two Guys
Yours Truely
Vera
Pros: skillful and honest
Cons: none
Posted 07/10/08
Don't go here, plain and simple. These people are the typical slimeball auto mechanics you hear about in car repair horror stories. They will take you to the cleaners for all repairs/inspection/etc and act sympathetic while doing so. They aren't on your side no matter how much they smile at you.
All these positive reviews on Citysearch were obviously written by the owners or someone affiliated with the shop. They all have one review for the profile. Clearly, they are con artists, even when it comes to public profiles. People this manipulative should be put out of business and tried in court.
Finally, the car wash is nothing to write home about, there are thousands of other places in NYC to go to so I don't understand why you would waste your time/money at this place knowing the people are this shady.
Pros: Car wash is sometimes free with service
Cons: Everything else
Posted 06/25/08
I can't get over fact that I found a place thats not only so skillful, but also honest and straight foward.
Really , I actually found this place by accident. After 2 other places not being sure of why my car was running like garbage, and had failed my inspection. I had seen an add in the paper for some repair place, so I headed out to get a now a third opinion, but, I some how mistakened the address and wound up at Two Guys Autoplex. It's there that I was explained what was actually wrong with my car, and the reason why those other places may have told me the BS they did.
Two Guys found tat the problem with my car was simply water in my fuel tank. They only charged me a small fee for draining the tank, thats it. And I passed the inspection.
Pros: Skilled, Honest, and really nice people
Cons: none
Posted 04/27/08
I broke down leaking all this fluid yesterday on the BQE, and if anyone knows the BQE they know the slitest wind can back up traffic for miles. Well, I had everyone beeping and yelling at me, and I had no way off. I tried calling a tow truck, but everyone I called said they didn't have a permit to tow off the highway.So, I decided to call the number on the card I had taken from Two Guys Autoplex, where I usually do my oil changes. Stephen had answered the phone, and agreed to come and push me off the highway.
A real lifesaver. After getting the car to the shop, they found that I bottomed out my car and riped a hole in the transmission pan, and lost all the fluid. Easy enough they just replaced the pan and filled the fluid in an hour and a half, and I was out the door, all for $150. Nothing more, and,,,, I got a free car wash.
I just want to say Thanks guys, I deeply appreciate what youv'e done for me.
Pros: honest and helpful
Cons: none
Posted 04/23/08
100% Fantastic. They charged me less than quoted and cleaned my car for free.
its tough finding someone to trust when it comes to car repair, so i am very relieved to finally find this place.
Pros: Quick, friendly, cheap, trustworthy
Cons: none
Posted 04/06/08
I must say after speaking with the people at Two Guy's Autoplex, including the owner,
I saw right away that these guys are anice bunch. and that they acually care about the customer.
I've have never seen a place quite like this one.
Everyone I know says the same, that once a person meets and speak to the owner, they would quikly understand why, by seeing what a pleasant and helpful person he is.
See,,,, I'll be honest, my car is a real piece of #@&!, but unfortunatly, its the only thing I can afford at the moment.
The owner has helped me tramendously to keep that thing on the road, and for alot longer then I had expected too, but for not much money at all.
I just want to say, thanks guys!!!!, REALLY.
Pros: Super honest people
Cons: not so mch parking outside
Posted 03/27/08
Two Guy's Autoplex is the only shop I had ever seen that does everything imaginable on a car.
I recently had them convert my Volvo which was gas operated into a diesel. As well, they made the nessecary alterations needed to allow the motor to then run on vegetable oil. They also set me up with a supplier that will provide me with oil to that I can refine and use as fuel. These guys are really cool. Many other shops wouldn't even touch a job like this when I asked them, but Two Guys had done this type of work many times on alot of different cars. In fact they have a demo in the shop to show customers if interested. They even had gotten me the specific motor needed for the vehicle and made the convertion with no problem. The best was I as expecting a huge price tag on that job, but the price was really good. I was suprised.
Now, I can make my trips to California without worring about these outragious gas prices.
Thumbs up!!
Pros: They know their stuff, and there honest guys
Cons: 0
Posted 03/22/08
I would definatly recommend this place to anyone.
My experience with them and their service was great..
I went in to drop off my car at 7:00 in the morning for an inspection and oil change, and was told I can wait for it, or even pick it up at the end of the day which is at 7:00pm, which works out well with me since I do'nt get out of the office untill 6:00pm.
I find them to be extremly thorough with their work. The felows seem to be such gentlemen, as well polite and respectful.
Pros: thorough, and respectful
Cons: did'nt see any
Posted 03/19/08
I have been going to Two Guys fAutoplex for years now. They have always treated me and my car any of the repairs they have done with such proffessionalizm and honesty.
And I'll tell you, I would never go else where.
I unfortunatly made that mistake of going somewhere else before, due to a little disagreement over the way my car had come out of the car wash with ashphault tar still on the bottom. They did appoligize and washed my car again also in addition, offered to give me a free car wash for the next time. It was crazy of me to get so upset when all you guys wanted to do was help the situation. But maybe it was because I was having such a rough day to begin with. You didn't diserve the treatment I gave you. I'm sorry Guys!!!!!!!!
I just want you Guys to know I'm glad you were always there for me, and treated me with such a personal touch. Honestly!!!!!!
See you soon!!!!!!
Pros: everyone and everything
Cons: zero, zip, nothing, noda
Posted 03/16/08
I have to say, that the peope at Two Guys are truely great in every way.
Iv'e been in and out of places for many years, but never found a shop I can really trust.
In most cases those weren't such pleasent times.
But when I entered Two Guys it was a different experience altogether.
Each of the people were so pleasent and straight up with me.
They had found the problem with my car just by listening to the motor, a problem that I've asked other shops to look into, but those other shop claimed it to be something else, which was'nt the case, because it never fixed the problem. But these guys pinpointsd it within seconds.
Not only that, but at first when I was still scepticle I had thought to seach for some prices over the phone to other shops before authorizing the job, but only to find that Two Guys Autoplex had accually been the cheapest around.
Well, I hav'nt had a problem with my car since. It does run GREAT!!!!!
Now,,,,, I would'nt go anywhere else. I must say, they have earned my trust , and now have me as a devoted customer.
Thanks Guy's
Pros: skillful, honest, staight foward, and pretty cheap
Cons: really nothing
Posted 03/15/08
I've never bothered myself with writing anything before about anyone, but after my extrordinary visit to Two Guy's Autoplex, I felt theres always a first for everything.
We just moved to Williamsburg and I've gone nuts looking for a place to bring my vehicles.
My husband and I have a buisness with a fleet of 14 vans and we also are collectors of classic and rare cars.
First time in I only needed an oil change. The service was great, but of course that isn't the reason for taking my hat off. But it was later getting stuck in the middle of traffic with one of my employee's cars that shouldn't even be on the road. I had pulled Two Guy's buisness card from my wallet, called and told of the situation. They came and picked me and the car up in 20 minutes, fixed what I was told to be a small problem in 15 minutes, then allowing me to return to the office in a total of 11/2 hour including travel time.
I was also astonished by the small amount that was asked for repair that was made. I had expected much worse, esspecially after paying those crazy Manhattan prices before.
I've seen that hese people are truelly honest in a way quite similar to an old family run buisness that also lives within the same community in which their customers live, and have a strong personal relationship with them. Something I haven't seen since I was a kid. They suggest and do only whats actually needed on the vehicle, and charge very little, I guess thats is the best way to gain and keep your customers, by beening honest with them.
I have now just signed a contract with Two Guy's Autoplex to service all my vehicles, both my buisness fleet, as well, my personal vehicles.
I gotta give it to them, they know how to treat and keep their customers.
HATS OFF TO TWO GUY"S AUTOPLEX!!!!!!!!!!!!
Pros: Knowledgable, dilagent, pleasent, and honest
Cons: not alot of parking on that street , but they accommidate
Posted 03/15/08
Great service. Fair and honest. Timely performed. Would return. Saturday hours. Also has a car wash.
Pros: Good service
Cons: None
Posted 03/12/08
I have been to many places over the years, but this place stands out from all the rest.
I never thought I would be taking the time out of my busy schedual to write a review about a place I've visited, but there's every reason to make such an exeption.
I've been visiting Two Guy's for about a year now. Like expected, at first I was sceptical.
Later seeing how these people operate only made me feel that finally I had choosen the right place.
I found that everything there is handle with such perfessionalizim.
They are so straight foward and honest, regardless, poss or neg. Maybe some people can't accept the truth or the way it's told. Some people might find this strange, but I see things alittle different, I think I would like to know everything about my car good and bad, if it needs repairs, or to be told if it's even worth repairing.
Anyway, just thought all you other people should know,
there are honest guys out there, Two Guys Autoplex.
Pros: Skillful, professional, and honest
Cons: not much outside parking
Posted 03/05/08
I've been looking for a good, trustworthy mechanic and I think I found them. They were really good about showing me EXACTLY what was wrong, and even trying to save me some costs where they could. (Its not their fault that I ended up having to spend all of my savings to get the car through inspection) They were the 3rd place I went with my 1990 Volvo, having been turned down every other place. Next time I'll be going there first. The extra special part was that they got all of this work done in one day! Honest and straightforward. Go there. They are great.
Pros: Quick and honest. Helped me to understand exactly what was wrong, and what they would do
Cons: none
Posted 02/11/08
I was in a real pinch and called Two Guys after reading all their great reviews... I needed to get an inspection fast! It was already late on a Saturday, but they got me in and out and saved the day! They were very nice and truly concerned for my problem. I will definitley go back!
Pros: Fast and nice
Cons: none
Posted 12/01/07
The idea of get my car looked at, and possibly needing repairs alway worried me due to past experiences many other repair shops.
But when I brought my car into Two Guy,s I began to feel more and more at ease.
It all started when I had been hearing a terrible noise in the motor and was then told by some other shop in Williamburg, that indeed my car needed a new motor which would cost approxomitly $3200.00, I was bit sceptical, maybe because it really bothered me to have to spend that kind of money. At that point, I had gotten a second opion. The problem with that was, I made a mistake by telling them the first shops diagnosis. Well, I don't need to tell you I was then looking for a third. My then had sudgested to bring the car to Two Guy's Since she had inspected her car 3 weeks before.
Well, I was so gratful to hear it wasn't the motor making all that noise. It was a cracked fly wheel, which is between the motor and the transmission. For $400 it was fixed. What was really funny was, they told me that some people may confuse that particular noise for a bad motor. I felt embarrassed to tell these guys what happened to me at the 2 other shops, so I kept my mouth shut.
But if they read their reviews, I'm sure they'll spot this, and may have a laugh or two. But thats OK.
If you guys do see this, I THANK YOU.very much.
Pros: skillful and honest
Cons: not much street parking
Posted 11/17/07
Hello, I just thought I would share with people my opinion about Two guys Autoplex.
The have been there for years, and fortunatly, I have been going there for years.
I guess I have always taken it for granted that there was a place I can go to, and they always do the right job, with never any problems.
The reason I chose to write this now after all these years is, I broke down the other night.
I had thought I was left with no choice but to have some other place take care of the the problem, because of where I was stranded.
I see now I should have looked at my other options.
Because the next day when I showed my mechanic at Two Guys what some other place did,
he had shown me something quite different.
He found they never fixed the problem, they didn't even change the part that they claimed to have changed, or what even should have been changed in order to fix the problem.
But then Two Guys found and fixed the problem.
A rotted wire was the problem. A lousy wire.
You believe that has never happened to me before, and I tell you, it will never happen again.
Two Guy's I hope you see this and I thank you for everything over the years.
Pros: widely experienced,Honest and reasonable
Cons: not much parking, but they take care of that, pretty much like vallet
Posted 09/12/07
Two Guys Autoplex Stephen & Robert really know how to take care of their customers. They take the time to explain to you what's wrong with your car and only fix what is needed.They don't push costumers to spend thousends of dollars to the car. I would highly recomended to anybody who need good quality fast service!!!
Thanks!!
Posted 08/30/07
I had been going to Two guys for a car wash for months since I moved in the area. I never knew they take care of everything related to cars, like repairs, and bodywork ,until one day my car wouldn't start in the morning. I had no time ,and wasn't sure what to do, I needed to get to work and soon the car must be moved for alternate side. I asked a nieghbor what to do. It was funny , because he said get Two Guys, but I was'nt sure what he meant. I thought maybe he was saying to go find two guys, So, I'm thinking, for what.
To push my car. I thought where am I going to find two guys that would be willing to push my car, and where then would we push it . After asking a few people, I then began to understand what they were saying. TWO GUYS............ I felt so embarassed, Then the people had told me where it was, and one lady even had the number. She told me that Two Guys would take care of everything, and not to worry. Well, they were right. Two Guys came, picked up my car within 10 min, and had the car running in about 20 min. The problem turned out to be water in an electrical idem due to the heavy rain the night before. I was suprised, they didn't charge me much at all. But what I was really suprised is, how well known Two Guys are in the area, and how many people were so quick to say get Two Guys. Now there phone number is in my cell.
Thanks again Two Guys
Pros: They know thier stuff, and thier quick
Cons: none
Posted 08/26/07
I called for a glass replacement for my car and even though I have comprehensive glass coverage through my Insurance Co., they told me that I would have to pay them because they won't wait for the check.
Cons: Won't deal with Insurance Co.'s
Posted 08/22/07
I'm not sure what to speak of first, but I feel the need to let people know of my experience at Two Guy's Autoplex.
I had purchased a car in march of 07, from some dealer in New Jersey, that was nothing but problems from the day after I bought it. I had stoped in three places that told me it would cost in the thousands to repair, and of course, they tried pushing me to repair the problems.
One day after breaking down, I walked in to Two Guy's for assistance, were Stephen had walked back to the car with me and four of his employees to push the car to the shop.
They looked the car over, than sat me down and explained what the problems were.
There were many problems with that car.
I was told by Stephen that it wasn't only worth putting money into car, but that I wasn't responible for the repairs. I was told to get in touch with the dealer who sold me the car, because not only is there a warrantee, but also the dealer sold me an unsafe vehicle.
After fighting with dealer for 3 weeks and not getting anywhere, I returned to Stephen at Two Guy's to ask his opinion. At Two Guy's I was given a detailed invoice of everything wrong with the car along with pictures and his explaination of how this occoured, how long it had been a problem and showing that the dealer must have been aware of the situation and what they did to try and cover it up.
If it wasn't for that letter Stephen wrote I wouldn't of seen a dime from the dealer. It was that letter and pictures that I presented to the court that awarded me the money to repair the car.
Ofcourse at that point I had returned to Two Guy's to have the repairs done, were they were accually able to do the job for nearly half of what I was awarded from the court.
I speak of these guy's highly, everyone of them are great.
Stephen knows the cars like the back of his hand, and will give you a detailed explaination on what, how and why of every issue he speaks of.
They have my trust and patronism.
Pros: knowledgable, honest, quick, and fair priced
Cons: found none
Posted 08/10/07
My expierence at Two Guys Autoplex has been nothing but great, allthough I had experienced something similar to the last reviewer concerning the credit card machine, because I also was asked to pay by cash, because of the fact the mashine was out of service. But out of all the years I have been going there, it happened maybe twice.
I underestand things like this happen at times.
Certainly, this is no fault of theirs, it is just that some customers may not care for what their believe is such an inconvience.
As far as the quality of work, and honesty , remarcable!!!!!!!!!!
I have been visiting Two Guys for a number of years and I found them be outstanding in every sevice they provide. I have also found It to be the only place that takes the time out to explain in detail the problem,cause and repair or maintenance needed,as well the preventive measures to take.
Truely the best place around. Take it from me, unfortunatly I have had some bad experiences with other places before.
Pros: highly qualified, honest, and affordable
Cons: not much parking
Posted 07/10/07
Great service, very knowledgeable people. I have been through many repair shops recently and nobody could fix my car I only spent a lot money. Two Guys fix it in few hours for just fraction of money other had been asking. I was very pleased with service (make sure you ask for Steve - he knows a lot about cars and its problems). Highly recommended shop.
Posted 07/02/07
I had been to many repair shops over the years trying to keep up on the services that may be needed
on my 1988 Volvo. When pulling in to most of those shops I had gotton the impression all they were looking for was a quick buck. In some cases without doing anything at all. The experiences were a nightmare, with a huge expience.Shortly after one of those horrable visits my car broke down. It bothered me to tow the car, in fear of showing such desperation on arrival. During my contemplationI, I had call a friend who has been going there for years, and that pretty much demanded me to bring the car to Two Guys. I can tell you now, that was the best choice ever. When I got there they were very busy, but everyone was so cool. They took the car quick, and after just hearing how the car sounded they knew the problem and told me not to worry, that it was something small. It was funny, because he saw I was nervous, so he even said that the expience doesn't even come close to what the tow cost me. They also had found that the repairs the last shop claimed to have done, weren't even done, and wasn't even necessary. Maybe thats why the shop before never did it, but they charged me for it.
I know my car is old ,but right now I am not in the pssition to buy a newer one. So, all I needed was to find a place I can trust, that would take care of my car and be aware of any faults that may cause a ny problem in the future. I wasn't so sure I would even find such a place until now.
Well, thats about it.
AAAAAAA, I feel much better now, I don't need to worry about where to go any longer. That I found an honest place, and that, after all this, I was able to give something in return.
Two Guys truely appreciate everything.
Thanks again,
Pizzo
Pros: Expertise in every area, honesty, detailed explainations, free computer access, free car wash
Cons: Not one
Posted 06/23/07
Stephen and the guys will not steer you wrong. I have never had anything but good experences with them, they are frendly, knowledgable, and HONEST. I tried another shop once, had it towed in, was given such an outrageous estimate, I had my BMW towed again to Two Guys, where I should have gone to begin with. You can even get your car washed when the work is done.
Pros: cheap, honest, quick
Cons: if you live in manhattan, this location is out, but they have a manhattan location too.
Posted 09/25/06
"These guys are quite simply the best mechanics in NYC, and possibly ..."