Fuccillo Chrysler Jeep Dodge Ram

★☆☆☆☆
  • 4589 Route 30

    Amsterdam, NY 12010

    Map & Directions
  • 518-843-3333

1.0 4
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I went here to look for a car to buy, and they ran my credit over 6 tmes without my permission and ruined my credit!! They sent me in circles and I finally went somewheres else. I would not reccomend anyone to go here!

1
★☆☆☆☆

I went here to look for a car to buy, and they ran my credit over 6 tmes without my permission and ruined my credit!! They sent me in circles and I finally went somewheres else. I would not reccomend anyone to go here!

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former knwledge of this place still presently exists,alledgedly sean make s up his own parts list on vehicles and performs the wrong service on my truck three times.
tried to charge me a large amount of money for unauthorized work,and unnotified work.

1
★☆☆☆☆

former knwledge of this place still presently exists,alledgedly sean make s up his own parts list on vehicles and performs the wrong service on my truck three times.
tried to charge me a large amount of money for unauthorized work,and unnotified work.

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I purchased my vehicle with extended warranty from sales consultant Harvey Humphrey I was offered FREE FOR LIFE OIL CHANGE AND FILTER(as long as I own the car). Now the service department and Mr.Leo Pokerman tell me the program was canelled. I up held my end of the sales contract and paid for my car on time, I even paid it off one year early. Mr.Pokerman starts reading off my service history saying I declined there Tech's RECOMMENDED SERVICE. Nothing says I have to have recommended service done there. I stopped having service work done there when they replaced my front hubs and bearings. I drove about 30 miles and the hub came off the car and they refused to tow it and said it had nothing to do with the work they just did. I expect the dealership to honor there sales contract and provide my Free for life oil changes. If they cancelled the program then don't offer it with new sales.

I have sent complaints to the BBB, NYS Attorney General Office and everyone else I can think of with the same outcome. The Dealership refusing to honor the program.

There reason is on the Certificate it says in big letters LIFETIME OIL AND FILTER CHANGE FOR AS LONG AS YOU OWN THIS VEHICLE. At the bottom in very smaller letters it says Dodge has the right to cancel with 6 months posted notice.

So I say again DO NOT BUY FROM OR HAVE SERVICE DONE At Amsterdam Chrysler Dodge they will just screw you any way they can!!!

Better yet post a notice saying you are going to stop paying them in 6 months and stop. The customer should be intitled to be as dishonest as the dealership and have no consequences.

Thank you for your time!!!

PROS: NONE
CONS: Misleading and Dishonest Dealership!!!

1
★☆☆☆☆

I purchased my vehicle with extended warranty from sales consultant Harvey Humphrey I was offered FREE FOR LIFE OIL CHANGE AND FILTER(as long as I own the car). Now the service department and Mr.Leo Pokerman tell me the program was canelled. I up held my end of the sales contract and paid for my car on time, I even paid it off one year early. Mr.Pokerman starts reading off my service history saying I declined there Tech's RECOMMENDED SERVICE. Nothing says I have to have recommended service done there. I stopped having service work done there when they replaced my front hubs and bearings. I drove about 30 miles and the hub came off the car and they refused to tow it and said it had nothing to do with the work they just did. I expect the dealership to honor there sales contract and provide my Free for life oil changes. If they cancelled the program then don't offer it with new sales.

I have sent complaints to the BBB, NYS Attorney General Office and everyone else I can think of with the same outcome. The Dealership refusing to honor the program.

There reason is on the Certificate it says in big letters LIFETIME OIL AND FILTER CHANGE FOR AS LONG AS YOU OWN THIS VEHICLE. At the bottom in very smaller letters it says Dodge has the right to cancel with 6 months posted notice.

So I say again DO NOT BUY FROM OR HAVE SERVICE DONE At Amsterdam Chrysler Dodge they will just screw you any way they can!!!

Better yet post a notice saying you are going to stop paying them in 6 months and stop. The customer should be intitled to be as dishonest as the dealership and have no consequences.

Thank you for your time!!!

PROS: NONE
CONS: Misleading and Dishonest Dealership!!!

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This car dealership should be avoided! After spending thousands of dollars on a brand new car, the service department was extremely disappointing, to say the least. The service department performed unauthorized work on my vehicle, and constantly had problems providing me with a rental / loaner vehicle. They even sold my sister a vehicle that had it's title listed as "salvage". Avoid at all costs!

1
★☆☆☆☆

This car dealership should be avoided! After spending thousands of dollars on a brand new car, the service department was extremely disappointing, to say the least. The service department performed unauthorized work on my vehicle, and constantly had problems providing me with a rental / loaner vehicle. They even sold my sister a vehicle that had it's title listed as "salvage". Avoid at all costs!

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